I highly recommend them. We thought I had termites. Turns out it was water damage from a leak and…read moreregular ants were nesting in rotten wood. He was very honest and he knew the species well. "You don't need me. They could be killed by gel bait." I tipped him the cash I had on hand and he was grateful.

I called to get an estimate and there was a very non-businesslike message on the answering machine,…read more like someone joking with their friends, and I never received a call back.

Unfortunately, I have to second the posting by Yiska O. (provided we're both talking about the one…read moreat chemtechexterminating.com and phone no. (888) 347-2010, which is the one I'm reviewing) and it saddens me that this is my first Yelp posting ever, but my experience with Chemtech was so negative for squirrel trapping/removal that I had to post. First off, they require full payment up front, which is already an issue, but hey, I had a rodent emergency that seemed... somewhat straightforward, so I figured it'd get resolved quickly and went with it. Second, they can't adhere to any kind of schedule. While setting an appointment, I was dealing with "Steve" who said I wouldn't need to be present when they made their first inspection of the our house and the problem. As a result, I didn't set an official appointment and when the next day rolled around, I got a phone call at 7pm on my way home from work asking, "Where are you? We've been waiting for an hour." Their "inspection" then occurred at 8pm in the dark with a flashlight, when no one could really see anything. Two nights later they put up a couple of traps over some holes that were in spots completely unrelated to where the sounds in the house were coming from and... that was it! No additional searching (particularly in the area of the house that I indicated the noises were coming from), no checkups beyond what was done in the dark at night. And no visits. I finally needed to get some repairs done and asked them two days before the repairs began (around 3 weeks after the traps went up with no success because... they weren't in the right place) to remove the traps so work could begin. No response. So I had the repairmen remove them. Steve went ballistic saying that "his property" had been removed and I "let someone touch his traps." and ended it with "This case is closed." So. Customer service = 0. Value = 0 (They got a LOT of money up front for a total of around 1.5 hrs of work). Success = 0. Avoid at all costs.

Excellent service. I called Steve, the owner, the day before Thanksgiving in a panic and described…read moreto him my squireel situation. He was explaining everything in details and tried to calm me over the phone. He came with Andrew at 8pm on the same day. They did a full inspection of my roof and setup traps at each entry point. After two weeks, my squirrels situation had been resolved and Steve/Andrew came back to close the entry points. Steve was super responsive and professional during the two weeks of waiting and trapping. I was impressed that Steve responded to my call and gave me an appointment on the same day especially it was the day before Thanksgiving. I am extremely happy with their service and would highly recommend them. Thanks for the great service.

Nice, friendly, reliable service and free estimate. Jason…read morealso answered any questions and concerns in a timely fashion and was very patient with this neurotic client. He is very knowledgeable. I have to add that he also stepped in readily as an emergency medical technician when my son mutilated his finger- Jason bandaged him up nicely!!

I called today because we had a yellow jacket nest in our chimney. We saw at least 100 coming in…read moreand out. Jason said it was probably about 300 to 400 in there and he would come back when it was dark. Jason came back at 9pm this evening and took care of it all! He was so understanding of my fear and so promptly returned the same evening. I hope I never need to call on a pest management company again BUT if I do, I am calling Concrete City!

After having two bad experiences with two different pest control companies these guys were just…read moregreat Alan was just so professional got to the bottom of my problem and never had that problem again knock on wood if I have to use them again

This was the only place that would show on short notice in the evening after a RAT had been stuck…read morein my bathroom window screen for 24 hours and my landlord had not done anything about it! They sent two people, both in uniform, who arrived promptly and with appropriate equipment. They seemed professionally trained and knowledgeable. They clearly informed me about prices ahead of time. They took care of the rat, kept the bathroom door closed while they did, and sealed the hole for an additional fee. The treatment came with a three month guarantee. They cleaned up after themselves before they left....

After two other exterminators who did a poor job in the apartment, Tony spent two hours searching…read moreour tiny apartment for holes and patched up several holes. He also put traps down that caught them almost immediately. After two weeks, we saw more (that were likely already inside) and he came back the next day and gave everything a second look under the warranty no problem. He also explained in detail what we could do to prevent having any further mice and explained to our landlord what they needed to do in the future. All of this was way cheaper than other exterminators we saw who put in less than half the effort. Tony is the man and is so good he's caused me to log into yelp for the first time in years to give him a good review. TAD rules.

I am a landlord of a 100+ year old home and I live on the ground floor. After 7 years of dealing…read morewith mice in different areas of our home (despite renovations, improvements, exterminators) I was feeling pretty defeated and was ready to accept that a home like ours will just never be pest proof. This summer I thought I would try a new pest control service and called about 5 different companies for quotes and went with TAD because they were the most affordable. Haven't seen a mouse in 8 months! I am so relieved and happy that we found them. The technician who came to our house was communicative and helpful. I will definitely call them in the future for any pest control needs.

THE BEST SERVICE EVER!…read more I spoke with Jose on Saturday morning, thanks to finding him here and by Saturday afternoon, he was at the premises, and took care of the issues we had problems with in a professional and efficient manner. I was EXTREMELY HAPPY with his service. He was reassuring that the issue could be resolved and he was on the money in terms of what the problem was. He had a great sense of humor and was kind and respectful to us all, and selected products which would not adversely affect our health. I would use him again ANY TIME and happily write this review.

First time we called Mr.Santiago we were desperate for a serious health hazard, RATS.I had called…read morethree different exterminators who came, inspected , charged and said the problem was taken care of.They of course lied through their teeth.Then by slim chance we found Jose, and to say he was a life saver would be an understatement.He came and explained fully what the condition was and how it could be corrected.After the treatment, rats were gone and my tenants were happy and safe.Jose is always professional, respectable and very informative when doing his work.He will gladly answer questions that you or tenants may have about on going work.My only regret is not finding Jose sooner.But now that we are steady customers, we refuse to go to another exterminator.Tell me where you can go to find professionalism, respect and reliability,right here.Try the rest but appreciate the best. 06/19/2020 Have been a steady customer with Caution Pest control for a few years now.To say the Mr.Santiago is very professional, honest and very effective would be an understatement.When you find someone who is professional and honest like Mr.Santiago you are so appreciative.I have had bad experiences with more then a few exterminators.Using poor quality poison, not showing up, over charging you for numerous visits.Like I stated I had a rat condition that Caution handled immediately.No dishonesty, no baloney,no tricks.Handled the condition and corrected it to make sure it never happened again.Trust me you can try the rest.But in the end you deserve the best.Caution Pest control and Mr.Santiago are just that.

It's been less than a week since Jose had come to the rescue and I am already seeing HUGE results!…read moreSince the first phone call with Liz, I could tell Caution Pest Control was the right choice for me and my husband. Our apartment, which had roaches, had started as a small problem that had grown over the past few months. Liz and Jose educated me on how roaches live, what they eat, how certain products can even create more of a mess! Jose walked me through the entire process and showed me everything he was doing. He even showed me where these sneaky little suckers were living and things to look out for. Liz even called to check up on everything and see how progress was going. After Jose left, the next morning we were already seeing results! I'm extremely pleased with Caution Pest Control and have faith this issue is fixed finally!

Bruno is the man…read more When I called him Thursday at 3:30PM, we had no idea if Rocky Raccoon or Rocket J. Squirrel had taken up residence in the ceiling of our office. Within an hour, Bruno was onsite and had confirmed that it was Rocket J. Squirrel and also confirmed what we suspected was Rocket's entry point from outside of the building. Bruno placed two traps for the squirrel in the ceiling before we left work for the day and told us that we would just have to wait. The next day, Bruno returned to see if our new friend had taken the bait. Unfortunately, no luck. He realized that our squirrelbuddy wasn't actually stuck in the ceiling, but using our ceiling as a refuge from the poor weather. He came up with a new game plan, suggesting that we first seal the hole outside and then Rocket would go in search for food and find the peanut butter in his trap. Without fail, Monday morning, there was definitely something stuck. We called Bruno, he was at another jobsite. He finished there, came straight to us and brought Rocket J. Squirrel out with him, assuring us he would return him to Prospect Park. What a relief! I would definitely use Bruno's company again! He was warm and personable and efficient!

Mr. Bruno is one of the friendliest people I've ever met & he is good at what he does! Whenever we…read moresee a rodent or pest, Bruno is always on top of it & once he's done, we don't see any signs of pests or rodents again. Will definitely recommend him to anyone needing an exterminator.