The last time I visited, they had switched to a virtual format. The tellers were gone, and there…read morewere two people who directed you to their virtual assistant. I was quite taken aback. Though I was appalled at the loss of jobs for so many tellers, the staff there were very helpful, and the virtual assistant took care of my issue. I guess I just have to get used to this strange New World.

I've been a member of Clearview for six years or so. They are a great local credit union, that has…read moresome really good perks. Their refinancing department is super helpful, and always has low rates for vehicle and mortgage loans. Their checking and savings programs are also great. Each time I go in, everyone is always very friendly and helpful. Would definitely recommend this business.

Dude, I used to love the ladies at S&T. Years ago, when I worked across the street and would drive…read moreover to deposit my check every week, some of them recognized me without seeing the name on the account. That, to me, is customer service at a bank more than anything. They don't have many locations, which is a pain, but if you don't do much traveling outside of Westmoreland County, S&T (at least this particular branch) is definitely worth a visit.

I have to say this is the best local bank. The customer service is excellent! When it came to our…read morefinancial needs for business and home the assistant vice president and branch manager really help us find out what was best for us. Everyone at this branch are sincerely friendly and welcoming. Chaco my chocolate lab and I visit quite often. He can't wait to see the ladies at the drive-thru for a treat. I just want to thank you for all the great service thru the years.

The staff are really helpful…read more Their infrastructure is lacking. Their atm does not accept deposits. Their online platform has a lot of glitches. I think they need to add common tools that other credit unions provide.

Zero stars. I've lived in this neighborhood of Carnegie for 32 years. They told me that I can't…read moreopen up a debit or savings account with them because my mailing address is not the same as where I live and they need mail from an address in the area because they are Community Bank. I have never ever heard of a bank, not wanting to take somebody's money. They were not helpful at all and didn't even seem like they knew what they were doing. Terrible experience. it was actually quite comical.

I've been banking with them for over 30 yrs and they are always friendly and helpful.read more

Dollar Bank is where I do most of my primary banking needs. Like all banks they have an outdoor ATM…read morewhen you need quick cash. The branch I visit the most is in my shopping center in the event I need to run in there for something special. Perhaps the main reason why I like Dollar Bank so much is the way they handle auto bill pay on their internet banking. Once I authorize a transaction I can set the date for the funds withdrawal and the system lets you know when the vendor is expected to receive the money I approved. That helps me to insure my bills are paid on time and the money is withdrawn from whatever account I selected timely. The staff is very warm and friendly. Dollar Bank is an All Point participant which means if you see that logo on any banking machine then you would be spared the fees associated with using a non Dollar Bank ATM. Dollar Bank has many locations in the city and extends as far as Cleveland, Ohio. I've been happy with their services until now and hope to continue to use them as my bank of choice in all my future plans.

When we opened an account at this credit union, we were hoping to receive old fashion good…read morecustomers service. Sadly, the service, accuracy and answers to any questions differ depending on who you talk to, what kind of mood they are in, day of the week, weather conditions and at least a dozen others things..Their motto is " The customer is ALWAYS wrong!!!"

Prior to opening my account, I was warned that the Pittsburgh Federal Credit Union on Brownsville…read moreRd. was an awful place to do my banking. In all fairness, all of the tellers I have dealt with have been pleasant. All except one, and the includes the alleged CEO. The older woman teller with the glasses and the short hair (whom I am assuming is the manager) is the most terse, unhelpful, and poorest communicator I have ever come across in my 35 years of transacting. She is quite unpleasant and exudes a harsh and uninviting aura that is certain to repel patrons from this establishment. The last straw was today when she told me that they were unable to deposit a 3rd party check that was endorsed to me. The establishment itself is grim and dingy. Based on the decor, it looks as if it has not done any renovations since the 1970's. Their online banking software is abysmally archaic and out of date by at least 15 years. Furthermore, they are habitually slow with processing deposits electronically. I have also seen first hand the apparent unscrupulous methods in which they Collect unjustified fees from certain patrons. I feel bad for the other pleasant employees that work there, as one can only assume they must endure a good deal of unnecessary stress and just put up with it because it's a job. I wonder if they have ever been investigated, because surely I cannot be the only one who has made these observations. If possible, find somewhere else to do your banking.

Having the ability to visit the bank without leaving work is a big plus for me. The hours for this…read morebranch are the typical banking hours you would expect. The staff inside are always courteous and help you with whatever you need in a few minutes. They offer the typical services you would expect from a bank. Checking and savings accounts, loans, mortgages, etc. Rates are pretty good. Best thing about this is if you are an employee you can have your paycheck direct deposited, or if you have a loan you can have direct debit set up to pay for your loan straight out of your paycheck. They have two ATM locations in the building as well. One is located in the main lobby by the entrance from the parking garage and the other is located in the cafeteria by the vending machines. Just a little tip, they may not always be working right now, but they are about to upgrade and get new machines shortly.

The should get no stars! The worst unintelligent incompetent people ever…read more Lost bank card Jan 1. Contacted them. They asked if I would pay out of account $10 to replace card. Jan 11 no new card no pin. Went to see why. Was told they had not issued another card. AND THEY DID NOT STOP THE LOST CARD ! Jan 24 got new card. But no pin! Feb 1 still no pin. They claimed they sent it. They still have not sent a pin or replacement. Feb 14 after countless messages I still have no pin. They close at 3:30 which makes it impossible for me to leave to get to them . With every message from them is another BS excuse. I'm stuck until my tax refunds come in before I can close the accounts and move on. They have been told this but issued a message that they will send me a home check and close my accounts and for me to let any direct deposits know I am closing my account now. Talk about Morons!!!

I've only been to this Citizens for work while the closest Citizens to us is being remodeled. The…read morenewly remodeled Citizens in Sewickley is beautiful. The tellers are always friendly and they have a feee parking lot shared with Sherwin Williams. If you're in the area and have to go to a Citizens physically (as I do almost every day), this is a nice one.

Citizens bank makes banking very easy. Open Monday through Saturday 9am to 5pm. The tellers are…read morealways friendly and super knowledgeable. I use the over night drop box at least three to four times a week. Great location,with a great team of tellers.

Dollar Bank Crafton office rarely have enough staff to handle walk-ins. It's as if they schedule…read moreassociates' lunch from noon - 1pm when everyone else is trying to rush to get banking done during the week ... and don't get me started on the weekends. Heaven forbid this branch figure out the higher demand for services on Mondays, or the last / first banking days of the month. That may require someone with common sense and a calendar.

Dollar Bank has always had one of the best on-line banking systems going for it which is why I like…read moreto do my banking here. Like most banks you can "deposit" your check remotely by taking an image of both the front and back. Their ATMs are free at all places noted by "Allpoint" whenever you are traveling. They offer free checking. I have received very good customer service each time I visit but the best thing I like is how their online banking works. Once you set it up and link your account you can add merchants from either a drop-down menu or "add your own" if you don't see one listed. You can also pay a person. When the merchant is added it will show you the number of days the amount you specify paid will be deposited in that merchant's account. The money is normally withdrawn immediately unless you schedule a future payment. The vendor will still get it in the time-frame specified. If they need to cut a bank check then the process is a little longer. The best part I like is that if the merchant fails to receive your payment by the guarantee due date and if it coincides with your payment due date then the bank will take responsibility for it after an investigation. Like most banks they offer credit cards as well as debit and their interest rate is not the greatest but that is to be expected. They now offer "Apple pay" if you are tech savvy and wish to use your IPhone with a certified vendor. They do have a "funds availability" once you deposit a check. So please don't think the entire amount is immediately available. Check with the bank on this matter. They only time funds are immediately available is when you are making a cash deposit. I've been relieved of having to worry about sending large sums of money though the mail when the occasion arises through this system.