The things I would do to have the women who helped me be my primary care givers. From the speedy…read morecheck in process and cleanliness of every room I stepped into, to the kindness and clarity I received from every single person I met, I would recommend coming here for any needs you may have. I'm extremely thankful for the patience and answers these ladies gave me and I truthfully believe their pedagogy of practice was part of the medicine used to heal me. If you need anything, don't hesitate to come here! I am so grateful I did.

Very friendly staff and efficient process. I…read more went to Baylor Scott White Urgent Care the day before and ended up walking out after two hours. Highly recommend Texas Health Breeze urgent care.

Great staff! Great facility! Helpful, caring and quick! This is the place for all of your emergency…read moreroom needs!

If I could give less than one star I would!…read more Was misdiagnosed and sent home to suffer in pain for the next 24 hours til I went to a real ER (Texas Health Presbyterian Hospital Plano) when they performed an out patient procedure on me and I was instantly better... at this ER they literally told me they didn't know what was wrong and gave me medication that I didn't need... I believe if you mess up this bad, even my insurance shouldn't have to pay

I work in healthcare at a sister hospital. Due to an…read moreunexpected medical emergency last week I was not able to drive to my home hospital to receive care. I live 3 minutes from Baylor Uptown and decided to go there. I have experienced what it was like to be an ER patient in excruciating pain- twice last week. From my nurses: Janet and Karen, to the ER Director Kisha, my radiology Tech Eric and the two attending Doctors each night: Dr Ali and Dr Barstad... thank you. I had two ovarian cysts with one that had ruptured. The care I received was warm, immediate, and thorough. I felt like family. Because of their expertise I was able to avoid surgery and follow up with my OBGYN and PCP the same week to receive treatment. Coming here was that necessary step. Thank you. I am so impressed with the staff and facility.

I went a couple of months ago for stomach issues. It was slow to get called back and slow for the…read moredoctor to see me. I did not have any tests done, however was charged $250 for the visit (after insurance). I then received a separate $45 bill six months later for physician services. Not a great experience overall and very expensive.

I love a healthcare practice where everything is in house. LabCorp is in the building and they send…read morethe request directly there so he just go down the elevator and get your blood work before you leave for the day. They are also connected with other specialties besides family practice in this large group. They have cardiologist, orthopedic surgeons, gynecologist, eye, doctors dentist it makes the sharing of information about your health with your Primary Care Physician seamless and easy.

Keeping it at 1 star. The phone response has much improved but the clerical staff are not very…read morefriendly and they are just not personable or professional. Last thing I want to see is a nurse wearing headphones or who has to ask the patient what their weight was because they "forgot" and they do the bare minimum. Maybe Vanessa was just unique and cared for her patients but their replacements are there just there to collect a check or so it seems. This place has lost everything that made it great, and can't bring myself to recommend them to others. Do better or at least do something.

Dr. Lauren Ausuma is great! She met all of my meds and expectations. I haven't made my health a…read morepriority and things could've been bad. She did not make me feel any kind of shame and she assured me that she'd help me get everything back in order. She even gave me samples to take home instead of waiting for the pharmacy. The office staff are nice as well. I was in and out in thirty minutes. That's great for a first visit. Including labs

The doctors at this location are nice but as of recently; I have had a completely horrible…read moreexperience with this organization/office. They take months to reply to your concern and do not pick up the phone. The codes that were sent to my insurance needed to be changed to be covered and everyone was giving me the run around. I completely reached my deductible and out of pocket expenses due to surgeries but was billed because Methodist did not want to change a code. It has been months since I have been trying to get help and no one is helping. Some of the test that were ran were even rejected because they submitted it wrong and I am getting charged for it. This is completely horrible customer service. They are quick to have you come in for an appointment but don't help you after when they charge you for it. I will not suggest coming to this location unless you want to get charged for no reason for things that can get covered because they do not feel like changing it. I am disappointed in this organization/ office if this is how you treat all of your long term clients.

I love this ER. I have been a few times with yesterday being the most recent. I love that this ER…read morechecks thoroughly and provides human care. They were really understanding when I have been in pain. It feels as if I'm their only patient with the level of attention I have received, this feeling I'm sure is shared amongst the other patients seeking treatment along with me. They have always provided treatment options to me ahead of time & honestly I cannot thank them enough for being my quick go to help when I am seeking asap relief to my problems. My experience with other ERs have sometimes felt rushed which I understand. But consider Preston Hollow ER if you care about your level of care.

Everyone please believe the negative reviews! I went in with 10+ severe hip pain and the doctor…read moreliterally could barely speak English and had no idea what to do. She never even felt my hip or tested for strength, etc. She was going back and forth on what to do, ex) ct scan or not? She wanted me to tell her yes or no and I kept saying what do you think is best? She could not answer. I ended up getting one but it took 5 hours to get the analysis . The nurses were all very nice and one even told us the Dr was new and didn't know things. I would never go back here.

Had a routine checkup and appreciated the straightforward approach. The doctor listened carefully…read moreand explained the plan clearly.

In about 10 minutes I ran into Nurse Adeline…read more The first 10 minutes after arriving, I was politely moved around as the staff worked on my Brother and told me to wait for the ICU team to give me an update. Then....I meet Nurse Adeline! Nurse Adeline explained every piece of equipment and shared the medicines he was being given. She helped shift my Brother up in bed, helped the patient outside his room, and shut the door to ER area C that wasn't closed.... all in about 3-5 minutes. She was friendly, helpful, and observant! I'm happy he is being cared for by her and the other staff I met this morning in his room! Keep doing a great job hiring great people!!

The care I receive each time I have a Doctor's appointment in this facility is excellent. The…read moreDoctor and staff are amazing. They handled my care in a professional manner. I recomend their services to anyone looking for a good and caring Doctor.

When Ashley PeSek, PA told me I shouldn't have gone to the ER and should've come to them instead,…read moreit completely dismissed the reality of what I was going through. I didn't go to the ER for no reason -- I went because All Care isn't open 24/7. I was getting worse, I couldn't sleep, and I was genuinely scared. I would've gone to urgent care, but they have the same limited office hours. When I tried to express to Ashley PeSek, PA the PTSD I've developed from previous medical encounters, I never expected her response to be, "You need to take accountability." That hit me hard. Yes, I went to the ER and eventually got the medication I needed, but only because the ER helps you first -- before asking if you're paying with debit, credit, or cash. I couldn't afford the prescription beforehand. The allergic reaction I had wasn't minor -- it came from an unknown source and caused painful, pus-filled welts that made it hard to even get out of bed. Still, she downplayed it -- questioning what the ER doctor said and reducing it to mosquito bites. I'm 21 years old. I know what mosquito bites feel like, and that wasn't it. Her response shook me because Jessica Agwumaro, PA and Dr. Osehotue Okojie would never treat me like that. They have always shown me compassion, respect, and understanding. They never judged me, and they always listened. They diagnosed conditions that other doctors overlooked, prescribed the right treatment, and helped me get better -- both physically and emotionally. So yes, I'll take accountability for not going to pick up the medication right away -- but let's be honest: accountability doesn't pay hospital bills. It doesn't buy prescriptions when you're sick, broke, and out of work. It doesn't ease the weight of medical debt. I don't live a luxurious life -- I'm just trying to survive. I'm not saying All Care is a bad clinic. In fact, I've had some truly positive experiences there, and both Dr. Okojie and Jessica Agwumaro, PA are outstanding providers. They're even listed on the clinic's website -- unlike Ashley PeSek, PA, who isn't. But I can't ignore how her care made me feel: dismissed, belittled, and emotionally drained. What I experienced with Ashley PeSek, PA felt cold, lacking empathy, and out of touch with the reality many patients face -- especially those of us who don't have a financial safety net. I'm not asking for anyone to lose their job. I just wish providers like her were required to receive more cultural competence training and psychological sensitivity education -- especially when working with vulnerable and marginalized patients. After that appointment, I sat in my car and cried. I had come in to get my FMLA paperwork filled out and was blindsided when I was told it would cost $100 per page, on top of my $65 copay. I had only brought $100, thinking that would cover everything -- and found out it wouldn't even be enough to get one page done. None of it was covered by insurance. I've been on sick leave with no income, and I've already spent everything I have on hospital visits and medication. Being told that I shouldn't have gone to the ER, or that I should've had my 17-year-old brother pick me up to get my prescription -- when the truth is I simply couldn't afford it -- was deeply hurtful. I didn't say all of that in the moment because I was already explaining I couldn't afford the FMLA paperwork. I was overwhelmed, ashamed, and emotionally exhausted. But even if I had gone into full detail, nothing should have justified the lack of compassion I felt in that room. That appointment wasn't just disappointing -- it was emotionally damaging. So no, I don't want a follow-up visit because I simply cannot afford it, nor do I have the emotional capacity for it.