Amazing pharmacy and the pharmacist is really nice and helpful. The do quick deliveries and the staff is super friendly read more

This pharmacy is a joke. They consistently screw up orders. Missing items, delivering only partial orders, taking several days to deliver a complete order, rarely read and efficiently document and communicate important delivery preferences to drivers and staff, as well as the actual orders that are to go out. Very nice staff that give the facade that they're efficient over the phone but when it comes to delivering and the service as a whole, they are not efficient or consistent majority of the time. Not sure what's happening over there but for me this is a tell tell sign that good management is simply not there or their internal protocols are unorganized or missing, inefficient or possibly outdated. It's almost like a bunch of irresponsible teens are running this place. I hate when I have to write a bad review like this, but they truly earned it! People deserve to know what they could potentially experience if they choose this establishment. They started off good then completely fell off. I hope they can one day get back to doing well and doing well consistently. read more

I can see why this pharmacy has such bad reviews regarding delivery orders. They always have items being delivered to the pharmacy and it seems as if the people delivering and their staff taking in the items are not organized or professional. Instead of having items delivered to the front of the strip mall they should be delivered to the back so the trucks delivering the items don't block cars that are there for the other businesses. They forget everything going on in the pharmacy and around the pharmacy reflects on them. read more

Our delivery was scheduled for 4pm. It did not come and was then scheduled to 5pm. Constantly being told conflicting time tables. Its already 5:18 and still no delivery. I am a very patient man. I understand the importance and value of time because i refuse to inconvinience others. If you are unable to deliver it at the right time then have it reschedule at a different day instead of making your customers wait like idiots. I would have paid full price for the convinience instead of waiting hours upon hours for nothing for a measly discount on covered medication. Deplorable. read more

This review is more for the outsourcing lab for covid testing. Went for the covid testing and the staff was very nice. However, the third party lab (eTruenorth) does take a while to get results. I am still waiting for results 4 days later. My sister went for a testing at the Pomona Fairplex had results the next following day which was a Saturday. If you are not in a hurry to get results it would be okay. read more

This is about the Covid Testing It's been over three days and no Covid results! My kids went to Pomona and got it back within two days! They're Negative! If you're looking for fast results, go to county funded test sites! I'm disappointed in this test lab! It take to darn long! read more

Found this place after hours of searching for a COVID location site. Took test on Wednesday 12/29. It's now Tuesday 1/4 & no results back. I read the 3-5 business days but everyone says that however results are back with 24-48 hrs. Not to mention no direction from the staff. They just say here go to your car and then COVID samples are just dumped into a bin outside the pharmacy door. If you're looking for COVID test location go elsewhere!!! read more

So convenient you can text Chad on refills or orders. They do free delivery nearby. Good humane service. Unlike cvs those only care for profits. Here they remembee your name! Update: Told them i have no car. He says he will start doing free delivery of my prescription to my home every month. read more

Great pharmacy covid 19 testing available here Results within 3 days... only thing i didn't like was you swab yourself they hand you your baggy and instructions and its self service and then give to personnel... thats all quick in and out.. read more

I recently had all my prescriptions switched to this pharmacy and I couldn't be happier. The customer service her is outstanding! They are efficient, friendly and very attentive! Definitely a 5 star!!! read more

Came here to pick up orders from wish.com, friendly fast service. Never knew this place existed tbh.

had filled out medical questionaire online to make appointment including information of not having insurance had 1:30appointment pharmacist sent assistant outside where they had me wait until 3:00 I came inside being it was90 degrees outside. The assistant had spoken to me 5 times saying the pharmacist wants her to phone my employer insurance company (clearly determined over many conversations and prior online questionaire that I had no insurance; legally covid vacines are free ) I said clearly you are refussing to vacinate me because I have no insurance with that clearly heard by the pharmacist and his employees in the 800 square foot office while a senior pharmacist looked at me nodding yes! The pharmacist aloud stated she (me) will have to wait another hour directing the assistant with me standing nearby, I asked why? She said that the vacine has to be thawed. No other clients were there just me the entire 3 hours and 45 minutes waiting 2 other people came in and out while my appointment was confirmed and I was passed on. A pizza was brought in and they giggled and ate pizza in the office with me waiting in front of them. My adult son came to my rescue and stood inside stating who he was and why was I waiting Only then was I vacinated without any apology. read more

This is in regard to Covid testing. We went on Tuesday, it is now Sunday and no results. This is horrible. Other people are getting results in less than 2 days from other testing sites. This is insane. read more

Avoid this pharmacy horrible customer service. Please get new staff. My experience is soley based on employee Cindy, if you hate your job leave. read more

First time using this pharmacy as I needed a RX filled for my sick child. I despise the large chain pharmacies and prefer the smaller family owned ones. From the moment we walked in, everyone greeted us and made us feel welcome. They tried to cheer up my little guy, but he just wasn't feeling well. The whole process took less than ten minutes I think. I highly recommend this pharmacy. Thank you for helping my baby get his medicine so he can get better for his birthday (Christmas Day). read more

Don't waste your time coming here for Covid results. It seems convenient and appointment times are available, but you won't get results. I tested on 12/30 and it's now 01/05. Nothing yet. Same for my siblings who went to get tested. I really hope they're not getting paid by the government to give tests with no results! read more

I've been here multiple times for a covid test for work. (In the process of getting the vaccine but it doesn't matter) anyway the most recent time I went for a covid test an older gentleman was also getting one coughing with no mask(or covering his mouth) They need to enforce masks for everyone ESPECIALLY if you're waiting. Yes it's outside however it's a covid test and you're not alone. Please enforce masks!! read more

Hands down the best customer service ive had at a pharmacy yet.Chad and his staff really go that extra mile to help out with any concerns or questions me our my parents have.Everyone there is knowledable and help out to get me best prices possible and best service possible.Fast and friendly service excellent local business HIGHLY RECOMMENDED!! read more

My main man Chad is really out here for the community. No other pharmacy takes the time to care and tend to each customer like Citrus Valley Pharmacy, these people really care. The services offered are excellent and the staff is knowledgeable. If you've ever had concerns w your pharmacy overcharging you or not doing their due diligence , then bring your prescriptions here. They do their homework and make sure your Insurence covers as much of your drugs as possible. read more

Arrived for my covid vaccine appointment, had to wait over 2 hours for it to thaw....

We had a Pharmacy very close to us that decided to not sell retail. It was sudden and we were left without a good local source. Found Citrus Valley and decided to take a chance. WOW, these guys define customer service. They knew what had happened and were right there to fill our needs without missing a beat. Called doctors, helped us get info and transfer our meds. Great place, great people! read more