Exclusive Joints!…read more If you're a sneaker head you already know what time it is! I've seen the drop every single time I come to the Harbor but I stopped in this past Wednesday. I already knew my little credit card was going to play big. They have a great selection of new apparel, they have Essentials hoodies that are new. The prices are a bit high, you can get them online for cheaper, but I always support these kind of establishments. Plus they are in the Harbor so I already know they are paying an arm and a leg to be there. Definitely don't mind supporting. Was surprised to see some Kobe's in stock. They literally have a great selection. Worth a look!

this is totally absurd. It's no way that this shoe should've even been available for purchase,…read moretoday i finally decided to wear the shoes as its a beautiful day in NYC and as in tried on left I discovered the big glue defect detachment. I spend my hard earned money just to purchase shoes, especially when defects aren't mentioned and photos doesn't do the justice. I do not recommend anyone purchase anything from this establishment and I contacted the establishment for a 100% refund and no one has replied yet.

rude and uppity to a simple question of a style shoe being looked for , yea you're an orthopedic…read moreshoe place that means jump down someone's throat if they say they're looking for a certain look of a loafer they have seen. Very very easy way to turn away customers

Great customer service and shoes. It's been over 4 years and these shoes are still comfortable and…read moresupportive.

There are approximately 10-12 shoe stores in this outlet mall. Famous footwear has lots of styles &…read moreselections. I was looking for something specific & had better choices at the Nike store. The associate was not very engaging or helpful. She never moved from her position near the front of the store. When I asked about tennis shoes, she pointed to a side wall. The store is clean and organized. If you are looking for shoes, I would include this location (just don't expect much help).

I visited the Famous Footwear at Tanger Mall on 9/12/25 at 5:45 PM with my granddaughter to shop…read morefor shoes. From the moment we entered, the customer service was disappointing and unprofessional. The employee at the door, who later identified herself as the assistant manager, did not greet us, welcome us, or acknowledge us in any meaningful way. As I shopped, it appeared that she was monitoring my movements from aisle to aisle, which was uncomfortable and unwelcoming. When I selected shoes and had my granddaughter try them on, the employee made no effort to offer assistance, ask if we needed help, or check if we had found everything we were looking for. When I went to check out, the assistant manager simply walked to the register and told me to bring my items over. She did not ask if I was ready to purchase or if I had found everything I needed. I also requested a military discount and was prepared to show my military ID, but was told it would not apply to the shoes I selected. No clear explanation was given, and the policy seemed inconsistent and unclear. During the checkout process, instead of focusing on my transaction, the assistant manager carried on a casual conversation with the security guard, who was eating popcorn at the time. They openly discussed other customers in the store, which I found highly inappropriate and unprofessional. This was not only poor service--it was unacceptable behavior for someone in a management role. As the first and primary representative customers encounter, the assistant manager set a negative tone for the entire experience. If this is the standard of customer service that Famous Footwear accepts from its leadership at Tanger Mall, I will not be returning and cannot recommend this store to others. I strongly urge corporate leadership to review both the professionalism of the store's management and the clarity of its military discount policy. Customers deserve clear answers and respectful service at every level of the organization.

It is one of the best boutique stores in Old Town. They…read morehave good selection of clothing, shoes and accessories. It is on the expensive side, but the shoes I got here get compliments every time I wear it. I like the store clerks do not bother you when you look around. I hate it when someone is on my back nonstop. That may be my favorite part.

Me and my girlfriends Usually love this store- however, it is definitely more on the expensive…read moreside! As someone who works in a customer facing role dealing with marketing- just experienced horrible customer service and left. They sent out an email blast to all clients stating summer sale and An EXTRA 40% off in store only. Went in to purchase a dress and the girl had no idea of what email i was mentioning. I pulled it up and she proceeded to say "oh sorry I've been gone for two weeks"... again terrible service to not have employees in the know. And would not honor the email THEY sent out. I also planned to purchase other things as well but I was so turned off by this. They lost a purchase and a customer- will not be purchasing from here again as good customer service would be to honor the email mistake they had seem to make. Plus the dress is still more expensive than other places - give business to those that value customers and are willing to own up to their mistakes!

Amazing selection of shoes, boots, bags, jewelry, hats, scarves, gifts, Robeez and more! I have…read morenever been disappointed going to this store for anything I need. Ohhh and they carry nylons and tights and socks! All high-end, quality merchanise with great brands. I love this store!

If I could give a million stars for the fast, gracious service of the ladies in this store when I…read morecame hobbling in on a Saturday evening on my way to meet friends for dinner with a "catastrophic espadrille emergency. " Thank you!

I needed something more comfortable because I've been walking more than 7 miles for the past few…read moredays visiting DC. I found this shop via yelp and it had a lot of wonderful reviews. Todd helped me and he was very knowledgeable. He helped me size up on my shoes, and got me some inserts to go in them. I walked out on a pair of Hokas that were sooooo much more comfortable than all birds. He educated me on why all birds isn't for walking long distances. In fact I walked out with two pairs, had to get my husband a pair. I love the friendly & knowledgeable service here. Highly recommend you check out this store if you're looking for ultimate comfort. The lower sales tax compared to CA was cool

Terrible service. Sales person Doug treated me with disdain and condescension. So much so I regret…read morenot addressing it at the store. I've not been treated that poorly at a store ever. Visit time- 8/1/2026 at 10:30 am. When I returned the item my husband had purchased, the female sales person treated me with disgust, acting like she didn't want to touch the unworn item I was returning. How this kind of behavior is OK I'll never know. The store seems to have low standards. Return time 8/1 at 4:58pm.

The location couldn't be more convenient. Whether we're out shopping or in a pinch looking for…read moreshoes for an event, we can always count on the Cole Haan Outlet store. Destiny is always there to greet us with a warm smile and exceptional service. The selection of men's and women's shoes keeps us coming back time and again. And when there's a sale, it feels like winning the lottery on beautifully crafted leather shoes. If you're in the area or looking for high-quality footwear, stop by and ask for Destiny. We bought four pairs of shoes today for an amazing price. #HappyShopping

Why would you close the store in the middle of the day?? You put up a sign that says "Well be…read moreright back at 2:00pm!! If it's "We", why couldn't one of you stay in the store???? It doesn't say what time you left!! I drove to far to come back here. I hope management didn't approve this. This is so bad. At least 10 people have tried to open the door without reading the sign. Wow, a good manager would never do this! Please think about the customers that came just for your store, like me. Do I sit and wait? I'm not driving all the way here again Well, she came back, and told the people to wait outside while she did whatever! This is a crazy way to run a business. I'm sure Cole Haan cooperate would not be happy with how their store is being run. The door is still locked and people are continuing to wait outside. Compensation for my time having to wait over and hour would be good customer service!!!

Great shoe store with an abundant selection of athletic and stylish footwear. Comfort One seems to…read morehave more casual styles over corporate footwear. Service is always on point. I'm not sure the affiliation but there is another Comfort One store across the street. Great service and great spot for shop! Recommend!

I do not buy high-end shoes ever. But I've been having some foot pain so I decided to get a…read moreprofessional to measure my feet and recommend some shoes. Maddy Ferguson (in the Alexandria store) was AMAZING! She spend about 2 hours with me and my sister. We came away with wonderful, comfortable shoes and orthotics that worked brilliantly. She was so insightful and even picked out a pair, very different from the styles we had chosen, that my sister LOVED! In addition, I now know my shoe size, width and arch height. I am trying to walk more (after hip replacements) and I feel very confident in the support I get from these shoes. Also, the manager, Brian Hall, made a brilliant choice to get Maddy to help us. She will always hold a place in my heart for her patience and insight. I've even named my shoes after her!

I just want to say that whoever is raising or training these young men is doing an amazing job!…read moreEvery time I visit, the guys are always super respectful, helpful, and attentive while assisting customers on the sales floor. The store is also always clean and well-maintained whenever I come in. The ladies are amazing as well! I usually check out with them, and they are always so polite, friendly, and welcoming. I stopped by yesterday just to browse, and they have an amazing sale going on right now! I can always find shoes in my size, which I love because I have a unique shoe size and I'm always looking for unique and different styles. The sale racks are an additional 30% off, which is an especially great deal with back-to-school season right around the corner. Definitely check out this location if you're looking for great deals, excellent customer service, and a clean shopping environment. You won't be disappointed!

Just Do It! I did it. The store is organized and has a decent amount of inventory. The associates…read moreare nice. Mark was very helpful. I told him what I was looking for and he brought me several pairs to try. I found a comfy shoe & purchased it. There are clothing items, including socks, athletic wear, t-shirts, etc. Nike had better options than Sketchers & Famous Footwear. If you join the free Nike member program, there is an additional 10% off the price. Tangier Outlets also has an app for other coupons & savings.

Went to DTLR right outside of Eastover Shopping Center in Oxon Hill, MD to look for some New…read moreRunning Shoes. They had a nice selection of running shoes, but I Choose these ASICS. I Love the look, and they were So Comfortable I had to get them. Overall the Staff was Friendly and Accommodating which also helped me make my purchase at this location.