I opted for the $50 hand wash and interior vacuum. It only took 30 minutes. The wash was better…read morethan any drive through one I've gone to in Madison and they vacuumed it really well. I will be returning!

Patrick was very helpful making sure the interior was well cleaned. I should have asked for a…read morefragrance of "new car" but I forgot.

made my truck look brand new! Dropped it off, a couple hours later I picked it ip and couldn't have…read morebeen happier. It was like a brand new car

Excellent service of both inside and outside detailing. Great customer service. Handy drop off…read morekey slot for after hours. Everything was done in a reasonable time frame. I will be recommending to my family and friends.

Ball Body Shop is fantastic. Our car needed massive repairs and their technicians did a miraculous…read morejob. Our car is beautiful and the paint job is seamless. The office staff were so friendly and professional, keeping us updated twice weekly during the 5 week process. We highly recommend Ball Body.

I shopped around for my window repair and settle on Ball Auto Body. I was given assurance that…read morecustomer service was a priority. My experience was time consuming and not positive. It involved a windshield replacement. Within the first couple of weeks of the replacement I noticed the window had something on the lower passenger side. At first I thought it was some kind of adhesive left behind. I contacted Ball immediately when I saw the scratch (within 10 days). I brought the car back so they could look at it right away. There was associate from an another location who looked at the window and agreed it was scratched on the outside. He said they would contact "Glass America" , their glass subcontractor, and arrange for the replacement. Then the hail storm hit Madison and the employee I was working with was on a personal leave. Understandably, I was put on the back burner. This week I went back to Bell so they could inspect the scratch and make arrangements for the replacement. The owners looked at the scratch they said it was no longer under warranty. He said he was unable to verify that the scratch was made during the repair. He then said he suspected it was made after I left...perhaps at a car wash???. He concluded he would not replace with new glass. He also said they no longer work with Glass America. My conclusion: Their first assumption is the customer is dishonest. They do not value customer loyalty and represent integrity. They do not stand by the work when it is subcontracted. Multiple trips, phone calls to the body shop, inspection by other associates and multiple reassurances that it would be replaced. Only to have them decide not to take responsibility for a damaged brand new window they installed! To make it more painful this was NOT an insurance claim. I paid a deposit before the repair and also paid in full $1300 when the work was completed. I held up my end of the deal I wish I could say the same about them. I counted on them to do the right thing which I still believe they can. At this point though based on this disappointing situation I cannot in good conscience recommend them. Find a company which makes the customer experience #1. They had an opportunity to have a loyal customer instead assumed the customer was dishonest and wanted to do something nefarious. I would encourage you to base your decision not what they say but how they actually take care of customers!

I showed up out of the blue and asked for a quote. The worker there promptly came outside and…read morelooked at my car with a paper showing their different packages along with the prices. He was friendly and knowledgeable. Scheduled an appointment for a couple days later. I went with the gold package which included exterior washing, a protective coating for the paint, interior detailing, vacuuming, and shampoo carpets. I am happy with the work and am ready for the spring!

Very kind and helpful. Went above and beyond with service. We were stuck with a flat tire that…read moreneeded repair. They told us come in right away. Only place in town that was open on a Saturday.

I became responsible for the estate of a deceased hoarder, which included a car that had never been…read morecleaned in a decade of ownership, and had a real "windows down regardless of the weather" kind of internal smell going on (we would later discover this was due to a nest of mice in the boot well). Pristine Auto Detailing made it look (and smell!) like a completely different car. I can't articulate enough how grateful I am to the work they did, or how impressed I am with the quality and detail of their cleaning work. They were communicative throughout the process, transparent on pricing, and gave a full walk-through of what they'd done (and it showed!). If I could find a 6th star to give them in their rating here, I would.

Pristine was recommended to us and we were not disappointed. The detailing was perfect and…read morecomplete. The owners attention to detail was impressive. We had a coating added to a new car and is amazing how spectacular the finish is. What little doesn't just slide off, can be brushed away with a dry cloth.

It's 2021 and I must say I should have completed an update sooner: Stick with Rocky's…read more I'm paying for trying two (2) other guys trying to be thrifty and help us all.... I've paid for it dearly. Rocky gets the job done. Nothing is left untouched, without regard. True consummate professional. No left behind hair, stains, water. Floor mats placed back where they originated behind. Nothing hanging out of socket place. No streaks. No water stains. He'll place everything into a bag for you to decide what's trash and what's necessary. I'll repeat: FOR YOU TO DECIDE. I've never found debris, trash nor streaks after he's completed the coupe, sedan, Jeep neither 4x4 truck. My word if you've never cared to follow a Yelp review... Do yourself a favor and listen to this one. If he didn't come through for you, show him my reviews of his shop!

Did an "OK" Job, my Sierra truck is my family car (low mileage commuter). I was charged more due…read moreto the 5 seat cabin. The insides were left more fair than great. I keep my vehicle in great shape and wanted the cup holders, door pockets, vents, ... (the stuff the collects over time) cleaned. They seemed to have rushed the job to get done rather than take the time to do it well. Might be perfect for small vehicles that are super clean when you go in, but if you have a daily commuter and want it "like new" (and needs a bit of attention in the corners) every year, you should consider options or plan for inspection time....

Such a great quality job on my highway package paint protection film . Perfect installation . On…read morethe way to his shop got a windshield chip they let me send a repair team to them to epoxy my window chip. Thanks Capital auto protection for a perfect job . I will recommend you to others .

I didn't think my brand new Audi A7 could shine more but it did after the ceramic coating and…read moreCapital Auto. Beautiful job and it's evident they take pride in what they do.

We got a quick and easy estimate to remount a plastic panel on our car's door. The quoted price…read moreand scheduling for installation were both very good. The installation went faster than expected, and price matched their quote. Very happy!!

I've been here twice now for repairs, they are always so kind and try to get you the best deal.read more