Wish I could give NO stars. For the last couple of days i have been getting alerts that my pain med…read morehas been ordered on Monday, I go to pick it up today - (pharmacist)sorry we dont have any more of that med. (ME)When will you get it in? (pharmacist)we have all that we can order of that med for May. (ME) ummmm what does that mean for my RX? (pharmacist)we might get an order in June sometime! (ME) ummmmm - so your not going to help me find a CVS location that might have it? I am on my own to figure this out? (pharmacist) Yep, you should go to another pharmacy! WOW Sherman CVS! I see nothing but poor reviews and I guess the news hasnt gotten up to Corporate how badly this pharmacy is run! You guys have a lot of work to do to make this a decent - not horrible pharmacy.

cashier in the Rx was very helpful and took time to find me a cheeper cost for my meds…read morereg #14.....Trn #8633....cshr#2389398 .....str#7682

Absolutely love this place. Friendly service, absolutely reasonable prescription fill time. usually…read moresignificantly faster than places like CVS and in my experience they have been cheaper as well.

They are caring, fast and keep their prices very reasonable! I moved ALL my prescriptions here and…read morenever looked back!

Pharmacy is good. Pharmacists are helpful. Like many places they are automating their customer…read morecheck-in process. Now one must enter personal data into a touch screen about yourself and the medications one is picking up. The CVS Pharmacy area is often extremely busy. They handle the majority of prescription customers in this super fast growing city of Anna, TX. One must have some patience, stay calm, have a little understanding (there are only two local pharmacies handling all of Anne, TX + surrounding small town areas. Sometimes mistakes are made. Check your prescription before you leave. All the mistakes get corrected or are explained calmly why they are not mistakes. Customers could stand to "shut up", stop interupting, and listen a bit more. If people can try to understand what is being explained to them, instead of immediately assuming that the Pharmacy wrong. Yelling is un acceptable. Times are changing and local pharmacies are not as friendly places as they used to be. If more people would have a bit more patience and calmness, the majority of pharmacists are perfectly capable of figuring out the complexities of insurance coverage and pricing for all types and shapes of prescriptions and medications. Yes, most CVS pharmacies generally don't answer their phones anymore. They are under staffed. They would appreciate if customers to leave clear, easy to understand phone messages with their birthdate, name, phone number and succinct message. I agree with most everyone about not liking the automated phone answering systems at businesses, but this is how things are now at almost all pharmacies accross the country. AI is here to stay. Personal service exists in fewer places. BUT, good service still exists in many places. The Anna CVS Pharmacy is working on it. Their service has greatly improved from last year (2025). On the other hand, many customers don't understand the new technology, systems, and methods. They want others to figure out what they are supposed to get, but at a lower price and be fast about it. These customers also seem angrier and more rude than ever before. After reading many of the other reviews already posted for the Anna CVS Pharmacy, I am sure I have seen and listened to some of the authors around town. Perhaps they could look in the mirror and notice the corner cutting, illegal parking place taking, trash dropping, rolling stop sign stopping, tailgating, mobile phone distracted, Anna citizen that they have become. Perhaps if more people came better prepared with the information they need to pick up their prescriptions and tried a little harder to be good customers, they would help all of us get better service. On the other had, there are a few of the CVS Pharmacy employees who could use a course in a live classroom (No VIDEOs) about good people skills along with some real time supervised practice using their newly learned skills. Out.

They are towing people if you are not a customer. Don't use…read moretheir lot if you are picking up from Chipotle. Lesson learned. I won't be spending another dollar at this CVS. I'm next door at the yoga studio 5 times a week and would occasionally purchase beverages, snacks, and supplements from the CVS. NOT ANY MORE!!

Good service. They answer their phone fast and are cordial…read more The other one on buddyhayes took 47 minutes to answer their phone.

This pharmacy and store is not new and has erased all their bad reviews. This is not a good place…read moreto shop. They are rude and overpriced.

I forgot my insulin pen at home while visiting Grapevine for the weekend. The pharmacist kindly…read morehelped me fill an emergency prescription over the phone. Before I could get agitated about forgetting my meds, she took care of my situation. Thanks!

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

They had my insurance and now I have to go in person to start over crazy telling me a different…read moreinsurance that never had

Every time I go up there they never seem to have the prescription ready despite getting a message…read morethat it's ready.

I don't know who owns this store but they hire the rudest pharmacists. I used to fill my meds here…read morein 2021-2022 and I left because of the pharmacist. She always had an attitude with me everytime I picked my meds up. Fast forward to current day, this time the pharmacist "Marcy" had an attitude when I called about getting the process started of getting my medicine covered by insurance. Obvisouly, I can't switch again so soon but once this timeframe passes, I will do so. The only reason I didn't give one star, Mindy is super nice and very helpful.

Celina Drug is a small-town pharmacy with extremely reasonable prices and excellent customer…read moreservice. I'm thankful places like this still exist.

The review that Laurie G gave is 100% accurate. Jim was wonderful, and I loved supporting McKinney…read morePharmacy. The new owner is horrid, the service is terrible, the employees are rude. For my compounded meds I now order from a pharmacy across the state, with customer service that blows my mind. Bye, McKinney Pharmacy.

We have had excellent service from McKinney Pharmacy for several years. The staff is proficient,…read moreefficient and very customer service oriented! Thanks so much to everyone for your excellent service, always!