Dr. Dugas is an amazing provider! She makes you feel so comfortable and educated about your care…read more Her office is absolutely beautiful and welcoming. I'm so excited to receive my glasses and will definitely recommend her to everyone I know.

I had a wonderful experience at socialeyes . The entire visit was smooth and welcoming from start…read moreto finish. I had my eye exam with the new optometrist, Dr. Dugas, and she was fantastic--very thorough, professional, and easy to talk to. She took the time to explain everything clearly and made the appointment feel comfortable and not rushed. I also really appreciated the extra level of customer service from the team. I wasn't able to make it back to the office to pick up my glasses, and they kindly overnighted them to me with a thoughtful handwritten note. That small gesture truly meant a lot and shows how much they care about their patients. Great service, great doctor, and a great overall experience. I highly recommend this location!- Rebecca Londono

We had a wonderful experience from start to finish. This was our first visit to this office and it…read morewas my 4 year old daughter's very first eye exam. All of the staff was so kind, patient and helpful throughout the whole process. Dr. Stacie was amazing and she really took her time when working with my daughter. She did a great job of explaining everything to us and answered any questions we had. You can tell that they really care about their patients and I couldn't be happier to have found them!

If you have a medical concern with your eye other than glasses or general vision then I WOULD NOT…read morerecommend Prosper Family Eyecare. I visited Prosper Family Eyecare as a walk in for medical care for my left eye and learned a valuable lesson. There is a BIG difference between an Optometrist and an Ophthalmologist. An optometrist IS NOT A MEDICAL DOCTOR and is not qualified to assess anything other than sight testing and management of general vision changes. If you are in need of glasses or general vision then this is what an optometrist is qualified to assist you with. However, if you are in need of medical attention for your eye then you need to see an ophthalmologist (a medical doctor) with experience diagnosing and treating eye and vision conditions. What is disappointing is that Prosper Family Eye care accepts walk-ins to treat issues beyond the scope of what they are qualified to access as there are no medical doctors (Ophthalmologist) at this facility i.e. they are Optometrist. I called and set an appointment to go in due to having serious discomfort in my left eye, bloodshot, increased sensitivity to light, poor vision. This office does not bill insurance so the out of pocket is $155. I came in for a foreign object or debris in my eye yet during my visit my eye was not flushed out. Other than a general eye exam I was prescribed Tobramycin and sent on my way. During my visit, the affects and dangers of Tobramycin were not explained. There are serious complications of this medicine, blurred vision, blindness etc. This medication is to treat bacterial infections, it will do nothing for a viral infection and will only make it worse. It is imperative that a proper evaluation of the eye is done to be sure the infection is bacterial to prevent the eye from regressing further. What I find especially troubling is how an Optometrist (not a Medical Doctor) can prescribe this medication for a patient with a medical concern. Optometrist should not be prescribing this type of medication unless it is related to a patient experiencing an infection from a contact lens or something of that nature within their general scope of practice. Prescribing this medication to a patient with a medical concern unrelated to general vision issues is something only a Ophthalmologists (medical doctor) is truly qualified to do. Bottomline, if you have a medical issue with your eye that is unrelated to wearing glasses or contact lenses then spend your money to go see an actual M.D., an Ophthalmologist. Even Proper Family Eyecare won't refute this, as after they took my $155 and failed to treat me properly they simply referred me to an Ophthalmologist so I could get proper treatment. #LessonLearned

Had a yearly eye exam and had an amazing experience! Dr. Tran was very insightful and answered all…read moremy questions with care. The staff was very welcoming and attentive, they explained my benefits coverage with detail for the exam and what my options were. Felt taken care of put at ease, will definitely be returning!

Friendly staff Amazing Service. I highly recommend going here to get your glasses. Dr. Ismail was…read morevery personable, he explained everything to me and answered all my questions. After my exam, A optician named Aisha greeted me, she went over the different color stickers and what they meant price wise. She helped me figure which glasses looked great on me that fit my needs. Proving 10/10. Staff 10/10 Doctors 10/10. Will be back for my checkup !

My first time coming here this morning, and she was extremely knowledgeable and very helpful. My…read morevision has been fluctuating due to medication's and hormonal. She even told me things I didn't know that I wish other optometrist would've said before. Definitely will be coming back and highly recommend.

Dr. Maggie Tran is the most amazing optometrist I have ever been to, and I have been to over two…read moredozen because I have been wearing corrective lenses since I was in kindergarten. She put me totally at ease and was the nicest most caring person. The receptionist had the cutest attitude and even though I moved across town I am still scheduling my eye exams with Dr Tran!

New to the area, I started having some issues with my eyes. Dr. Pham was amazing! She took the time…read moreto listen to my concerns and helped me find the best lenses to meet my daily needs. She's not a one-size-fits-all type of doctor--she makes an effort to explain everything clearly. Melisa was also fantastic--the energy she brought to my visit truly brightened my day.

The Dr was kind and took her time. The employees were also very friendly and the office was nice…read moreand organized

They treat you like family here and genuinely care about your eyes…read more Shelley is so funny and not afraid to tell you what will and won't look good! I loved having Lori step up and give an opinion too! Jenny the clinic manager goes above and beyond to help in any and all situations, good and bad but never without a smile! Jessica and Stephanie the techs were so great at communicating what was being done and for what purpose, I'm so thankful for their advanced technology so that we didn't have to do any of that dilation!! Lastly Kaaren was up front working her tail off to greet and welcome everyone, and especially took the time to make sure all of my questions were answered.

I'm originally from Arkansas, and I can truly say these people really treat you like family! I'm…read moregrateful I found this place. Thank you McKinney Family Eyecare!

Professional, friendly and accommodating staff, place is very clean. I came back after my first…read moreappointment since the eyeglasses rx seemed a bit off, they rescheduled me right away without any issues . They did a thorough exam . I came back again the 3rd time since the eyeglasses that I bought from them had the nose bridge pad fell off, I was told to come anytime I am available and they can take care of it right away , which they did. So all in all I'm happy with the company .

Extremely Disappointed with Melissa Eye Associates - A Cautionary Experience…read more I had a very frustrating and disappointing experience at Melissa Eye Associates, particularly with Dr. Campbell and the front desk staff. My prescription is +0.50, but Dr. Campbell increased it to +0.75 so it would be approved by insurance. This felt dishonest and unnecessary. The doctor handed the prescription to the front desk and explained it using technical terms I didn't fully understand. I expected the front desk to help clarify, but they failed to provide proper guidance. I asked if the glasses could be worn outdoors as sunglasses. The front desk recommended paying an additional $70 for photochromic transition lenses. I agreed, selected a frame suitable for outdoor use, and paid the extra amount. When I received the glasses a couple of weeks later and wore them while driving, they hurt my eyes and made it difficult to read street signs. I returned to the office and was told the glasses were only for short-distance use and not suitable for outdoors--despite the transition lenses. They then asked for another $60+ to make them "compatible" for outdoor use, which was never explained clearly. I tried the glasses at home in front of a computer, and they still caused discomfort. I returned again and requested to see the doctor. After waiting 45 minutes while others were seen ahead of me, I was finally seen by Dr. Campbell. She confirmed my prescription should have been +0.50 all along and acknowledged the front desk's poor guidance. She assured me I could be reimbursed for the transition lenses and choose a new frame. However, when I went to the front desk, they refused to reimburse the $70, claiming I should have known the glasses were for computer use only--even though I had spent time selecting frames and discussing transition options with them. When I asked them to confirm with Dr. Campbell, they returned and told me I was being blacklisted for requesting reimbursement. They handed me my prescription and told me to go elsewhere. To make matters worse, they said they would contact my insurance to deny any future claims and process the reimbursement without my input. The lack of accountability, professionalism, and empathy was shocking. This experience has been incredibly frustrating and stressful. I trusted this office with my eye care and was met with misinformation, poor service, and ultimately, disrespect. I strongly advise others to be cautious when considering Melissa Eye Associates.

Only go to this office if you're ready to be overcharged. The front desk staff was polite, and I…read morehad no issues with them. However, I was told my co-pay was $10, and I've never paid more than $50 for a contact exam. This time, I was billed $172 for a "level four" contact exam--something my insurance confirmed does not exist. It seems to be a made-up pricing system unique to this office in order to justify inflated charges for their luxury setup. The doctor was pleasant and professional, but even she told me I had to pay $99 for an eye health screening with no option to decline next time , and that I'd need to repeat it yearly. That felt misleading and unnecessary. In total, I walked out having spent over $400 for a 30-minute exam and 3 month supply of contact lenses --completely unreasonable compared to any other vision center I've visited. While the staff was kind, the billing practices here are deceptive and not transparent. I will never return and do not recommend this office. Save your money and choose a vision center that doesn't overcharge patients under the guise of unnecessary "levels" and add-on fees.

1- Dr Biederman was OK. Most of the staff was another story. 2-We were there for two hours. For an…read moreeye exam? 3-The front desk and check in was the worst we have experienced in years. No option to complete information ahead of time and the tablet questions we unbelievable. They asked numerous "technical questions" we did not "mostly" understand. They should have told us ahead of time to bring a list of surgeries and prescriptions. 4-Alexis was not good. Jammed stuff down my wife's "throat" with a ridiculous total fee. Quoted me $409 for a pair of single vision glasses and stated the insurance does not cover lenses. INCORRECT which I found out yesterday!!! 5- If you are inclined to respond to this please save your time. We will NOT be back again and may post a similar review online.

The staff here are friendly and knowledgeable, making the visit pleasant. The eye exam was…read morethorough, and I felt well taken care of. However, the wait time was a bit longer than expected. Overall, a solid experience!

I had an amazing experience! The staff was super friendly and knowledgeable. They took the time to…read moreexplain everything clearly, and I felt very comfortable during my exam. Highly recommend this place for anyone needing eye care!