We did a walk in for our flu & Covid vaccination. Process was very easy just scan the QR Code fill in the details online & waited for our turn. Wait time was not bad hardly 5-10 mins . Daniel was very professional & it was very quick we were busy talking to him didn't even know when it got over.... Overall nice experience. read more

Walgreens - Wait area - Cosmetics & Beauty Supply Near Me - McKinney, Texas

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Walgreens must be struggling and employee retention and hiring! The store in the last couple of years Service level is one of the worst I've ever seen! If you have an option, I would not get locked in at Walgreens in McKinney read more

Easy scheduling of appointments, very friendly staff ! 24 hours open ! The branch was neat clean and well stocked! read more

Walgreens - @Ed Dorado and Hardin! - Cosmetics & Beauty Supply Near Me - McKinney, Texas

Three stars because this is the only pharmacy in the area open 24 hours. We have no other options. If they are reading this: please consider increasing staff to meet the demand of a growing population. Please consider your drive through tech is using outdated phone to answer customers and it is hard for hear too. Please consider we don't know the rx and the pharmacists may be over worked from growing population and not explaining the medication. These are good people, trying to meet the demands of so many sick neighbors. Please consider all the yelp reviews are also poor, and that may be a good indicator this highly needed location needs some TLC. We need you, please serve us! read more

Walgreens pharmacy 3001 Eldorado parkway in McKinney, Tx used to be our favorite location!!!! In the past month or so April/March 2026, a shift happened! They no longer answer their phone in this location. You can hear when someone picks up the phone then places your call on hold again. The staff used to be consistently kind when you would walk in or go through the drive through. No more! When I typically pick up medication here I don't get a prior email, text, or phone that my order is ready. I've mentioned it to them they just say they'll reset my phone to receive calls. Still no change! Today we went in to purchase Mylar balloons, because their inventory is so low we thought we'd purchase them and come back with our receipt in 6 days and have them fill the Mylar balloons with helium. We were highly disappointed when the manager told us we couldn't do that. Her poor reaching for a justifiable excuse was when you pay for balloons at a party store you have to take the balloons with you at that time!!! Anyone that has ever purchased balloons at a party store knows this isn't true! You can pay for your balloons ahead of time and pick them up at a later date example: the day you're having your party! read more

This Walgreens pharmacy has been by far our favorite location! The pharmacist and staff are consistently kind, professional and helpful! No matter how busy they are they are always extremely kind!!! We greatly appreciate every pharmacist no matter which shift ; whether morning, midday or evening!!! The pharmacy techs are always more than ready to help!!! Thank you everyone for always being amazing at 3001 Eldorado Pkwy McKinney, Tx location!!! read more

Cannot fill a prescription correctly no matter how many times it's sent in. Wish I could go elsewhere.

Having a store open all night offers convenience but it doesn't help if they can't provide service successfully. I worked late on a project and needed a passport that is going to require a rush. Many companies that offer this service flat out fail which is why I ended up at Walgreens late at night trying to accomplish this. I needed a digital copy of a photo - and they took the photo and provided photos, but the digital copy never appeared after 24 hours. The ONLY reason I drove to another town was because it was the location that was open that provided the service. There is NO help provided without driving back to this location. I will still give 2 stars because the store is open late, but don't expect service after you pay. I wouldn't give them any money for anything that isn't fulfilled at time of order - you won't be reimbursed without jumping through hoops. read more

Sadly this locations pharmacy is the worst. I totally understand they are busy and overwhelmed with rx's this time of year, however I dropped off a RX at 11:30am, went back at 5 and waited an additional hour. The staff was super friendly my and great but definitely short staffed. read more

Just a terrible experience. I pull up to the window, 24 hours after my Dr called in prescription. Yesterday it was showing delayed. Today on the app everything seemed fine. When I get there, I'm told they can't fill my prescription because my Dr was in Lubbock. No call, nothing to tell me that, just had to show up to be denied. Also the gentleman at the drive up window was totally rude, I got mmm hmmm, and yep from them, they have zero concern for their customers. It's never a good experience with this pharmacy, they are a nightmare every time we need something. Just terrible. Go to Tom Thumb, or really any other pharmacy. Just an awful experience. read more

When they "transfer to the pharmacy" it's a lie. It's someone that's not even at the store that just tells you a time. This is what corporations do.. destroy small businesses and provide horrible service. Boycott these companies. Find your local small bussiness pharmacies read more

Dishonest and trying to overcharge me at the front register. I had one prescription from this store transferred here cause they didn't have the red dye free one at my pharmacy in Anna. The problem with this store is that I caught them trying to overcharge me at the front store register for something else. I wanted plain Pepto Bismal generic for one time use. When I tried to buy the Walgreens brand for $4.99 the young man at the register said it was $5.97 I told him no it's $4.99 then he looked it up in his IPhone and said it was $5.97 again, was he making that up? . I said it's not and I turned it down. The store manager was aware but didn't take over when I told the cashier that it was a different price on the shelf. I purchased my other small item then went to the back again to check and I was right. I took a photo of the item off the shelf with the right price and went back to show to the guy. He didn't seem to care just said do you still want it. I said no and left. Just beware of higher prices that they put into their registers when you pay. I don't trust this store, now. Pharmacy was ok. See photo i attached. read more

Walgreens - The Walgreens brand with correct price $4.99 - Cosmetics & Beauty Supply Near Me - McKinney, Texas

I want to warn other customers of the incompetency of the pharmacy at this Walgreens. My 10-month old grandson was diagnosed with the flu last night around 10:30pm. The doctor called in a prescription to Walgreens because they are listed as the only 24-hour pharmacy in McKinney. Walgreens told my daughter that the prescription would be filled in 30 minutes. Well it's 8:30am the next day and the prescription was just now filled. I don't understand how this pharmacy still has a license. read more

I had transferred away from this pharmacy long ago but was transferred back when the Tom Thumb closed the store. As soon as Tom Thumb came back I switched back. 24x7 is nice, but I have wasted too much time in line at this Walgreens. A family member still fills their prescriptions there and I went at 10 pm to pick one up. The drive-through was backed up so I went inside. With one person in front of me, it was 20-25 minutes just to pick up and pay. They always have plenty of staff, but there is never a sense of urgency. It is always excruciatingly slow. For good measure, the roach reported in the review on 4/19/2022 is still in the bathroom. read more

1 Star is honestly too much for this store. The pharmacists and staff are horribly rude. One actually hung up on me when I was trying to explain an insurance change. Extremely long wait times and it's almost as if they hate their job and their customers. read more

Please help me understand why you guys offer to give vaccines if you can't handle it along with the regular pharmacy services tasks??? I understand establishments can be busy but there is a lady in the waiting room who has been waiting over an hour for a Covid vaccine. I also had an appointment and I have been waiting for almost 30 minutes. After they told me I was next they told another lady she was next and she said she had been waiting over an hour....... Poor service and poor communication. The pharmacy line is 10 people long and has not budged. You guys need to hire more people or stop allowing vaccine appointments bc this is just outrageous. I really try not to bash on here but sheesh. I love Walgreens and I never have an issue but this location is trash. Pick another location for your vaccine. Idk try CVS at this point. read more

If I could give negative stars I would. They have always been slow here but today was absolutely outrageous. I have Covid, I am deathly sick, and it's been 6 hours that I have been waiting for prescription. I cannot wait to never use them again. Awful!! read more

Depending on the staff information is inaccurate. I called picked up a prescription and the prescription inside is not the correct name. I returned the prescription and it took 2 weeks to sort it all out calling them repeatedly. I also have incidents where the staff tells me they are out of stock on a prescription and the prescription filled in after 30 minutes? I have many more incidents on this specific location where staff gives inaccurate info and doesn't seem to know what to do. I am officially moving pharmacy. This place also has looong lines and just careless and in efficient staff. I would rather eat pigeon p$&p that go here. read more

Do no not go here unless you want to wait more than a hour for vaccination. I had to leave, waited over an hour with a group ahead of me. I just went again January 23 they still can't figure it out. CVS here I comra read more

Go see Nick. He can setup home deliveries and text notifications. He can also adjust the billing to insurance. Plus he'll setup the GoodRX discount. Thanks again, Nick! read more

I went to the drive thru window pharmacy.at Walgreens. My person helping me was named Logan... He was very busy, he had a constant line of maybe 5 to six cars. He handled everything with Grace and charm and had a smile and a wonderful disposition to match.... To sum it up he was AMAZING!!!! This is a 24 hour Walgreens so you know he is busy. I really hope someone who matters sees this and acknowledges this young man . It's so hard to get people in the customer service industry to show kindness to others. It's obvious he enjoys what he does and loves people... read more

This is a 24 hour pharmacy and an adjacent clinic. I scheduled an appointment at the clinic for a vaccination I needed. It couldn't have been easier. They even filed the insurance paperwork. If you need a 24 hour pharmacy for convenience or necessity and or a convenient clinic. This is the place. read more

Walgreens - Cosmetics & Beauty Supply Near Me - McKinney, Texas

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Honestly, this location is so convenient for a pharmacy and the fact they are 24/7 is fantastic!Employees are great, products are plentiful, pharmacy drive though, not so much. Can Walgreens hire someone from Chick-fil-A to teach a faster way improve wait times? My average time(in the evenings) is at least 45 minutes. You could corner the pharmacy market just from the ease of getting medicine easily. read more

Terrible customer service! Understaffed. Rude woman pharmacist. One clerk for the whole store who acted put out that I asked him to help me find a product. Won't shop at Walgreens again. read more

Be prepared to wait a loooong time for vaccine. The staff doesn't seem to care for the customer. I waited 15 min in the vaccine line to be checked in with nobody in front of me, and so far another 15 while they get ready. I did have an appointment by the way. Not coming back to this location, Walgreens is only getting worse in pharmacy services. read more

Typing this while on a 10-minute hold waiting for a live person. This is the worst experience I've ever had with a pharmacy. They filled my prescription with the wrong drug. We found out when my wife got home. They refused to take it back because it's a controlled substance. Then they told me it was the doctor's fault. Checked with the doctor who said it was Walgreen's fault. 5 days later the doctor's office agreed it was their and called in the correct prescription. That was the 9th, today is the 17th and I, the patient, do not have my medicine. I called the local store automated service and they did not show any prescription. I called another number and a live person said yes, they see a prescription, and they are waiting for delivery. I would have expected to hear some update from them at the very least... ***update, it's 20 minutes on hold and I'm hanging up***. ...after 8 days' wait. This is a third world service experience! Nothing exotic about my prescription, it's not made in China, etc. WORST PHARMACY I've ever dealt with. read more

This is literally the worst pharmacy I have ever been to. I wish I looked up their yelp review. Unhelpful. Unkind. My husband waited two hours in line. Additional 20 mins at the drive through window And no one willing to tell him to hold on a second and just being completely ignored! Please do urself a favor and read reviews! Do not come here! read more

I've been using Walgreens for 20 years, now. In the last 3 years, I have been continually disappointed in this company's ability to provide and follow up and follow through. They can't get my address changes entered correctly. I've had to redo my address with them over and over and over. Something is not working correctly with their alert system. I've entered repeat orders over and over and over whereas previously my auto reorders were smooth. I've had prescriptions delayed for days on end without any follow up as to why they were delayed except that they were out of stock only to discover they weren't out of stock after all. I've had an automated response saying they were delaying because of an insurance issue with the promise to let me know as soon as it was resolved only to never hear for days on end from them. Then when I finally called they said I have to deal with my insurance - but did they ever tell me that while I'm waiting on my blood thinner med????? Nope. I found out by calling them since they didn't do their part and follow through. And. now it's the weekend and insurance is closed until Monday. By then I will have been without my blood thinner for 7 days. My mom & dad have never had any issues with Walmart Pharmacy. I'm done with Walgreens and will switch permanently on Monday (if I haven't had a blood clot go to my heart or brain by then. Done. Done. Done. I'm done with Walgreens. read more

Absolutely terrible pharmacy service. Rude and condescending employees. No accountability. Most medications backordered with very little concern or assistance in how to obtain medication through other pharmacies or when you might expect it there. I no longer use this pharmacy. I pay higher fees out of network to not deal with these issues and lack of concern. read more

Worst customer service!! My 8 yo grandson was accidentally overdosed on his insulin. The doctor sent an emergent prescription to Walgreens because they were the nearest 24 hr pharmacy. We called to verify it would be ready upon our arrival, because the doctor said grandson needed it within an hour. We were driving from another town and on hold for 30 minutes with NO answer! I used my husband's phone to call the store manager and asked her to walk back to the pharmacy and ask them to pick up the phone for an emergent call and the manager REFUSED! Of course the medication wasn't ready upon our arrival, and was actually OUT OF STOCK despite the pharmacy verifying to the doctor that they had it in stock before he sent the prescription! This pharmacy put my grandson's LIFE AT RISK and DELAYED MEDICAL CARE for a DIABETIC 8 YEAR OLD! Do not use this pharmacy. read more

Called the site to see if they have my son's prescription in stock and the woman that answered the phone first asked me 3 times what the medication was and the dosage and the quantity but then would not tell me if they had it in stock and I had to come in the store. I know for a fact that is false and told her so but she talked over me so I hung up. There is a national shortage of several medications and the doctors are legally not allowed to move the prescription more than like twice so I have to call around every month. Please train your employee with correct information. read more

I wrote a one-star review a few months ago, mainly out of understandable frustration. Nonetheless, I kept coming to this Walgreens to pick up my prescription thereafter and I never got disappointed again. In all my other visits after that unfortunate one, the staff has been extremely helpful, efficient and welcoming. Whatever Walgreens did to change its issue with the Pharmacy, it did it successfully without doubt! read more

Rude and unprofessional pharmacy staff. I will be looking to transfer out. Pharmacist agreed technician was rude but just said it happens. No thank you. read more

The staff here is always rude , the pharmacist (a male) is rude & gave me the wrong allergy meds as well . Horrible service, someone told me not to use this Walgreens & against my better judgement I used it anyway ‍ read more

Just spent an hour on hold trying to get an update on my medication that should have been filled on 6.8.23. When I first called and someone answered, I was told it would be tomorrow morning but she would transfer me to someone to see if it's possible to pick up tonight. After 35 min., a person came on for 2 seconds, called me the wrong name, put me back on hold without asking what I need or my name. No one ever came back on the line - just put back on hold for another 25 min when I finally hung up. This is the most ridiculous thing ever! I understand evenings are busy and Friday, but when I first called it said 3 people were on hold ahead of me. Never again! I will be transferring my prescriptions and not going back. read more

This is the second time I have experienced unacceptable treatment from the pharmacist and staff. The first time, I was told they are too busy to process my request in a timely manner. The pharmacist said they are busy and pretty much he didn't care. I had a chronic condition and needed my medication asap. They made a mistake by putting my medication was a 14 day supply vs 2 days even though it was only for 8 pills and I've had several refills previously for this medication. After the pharmacist explained this to me 3 times, which I already understood, I asked if he could just contact my doctor to get the issue corrected since it was his error. I explained I was headed to the hospital next because of my condition and he didn't seem concerned and again explained there were other fills ahead of me and he would get to it when he had time. I left there crying feeling so hurt that someone in the medical field would care so little for a patient. After going to the hospital I went back to Walgreens several hours later to see if this was taken care of and I had to explain the issue all over again and it wasn't taken care of or even mentioned to staff or logged. I had to call my doctor to call the pharmacy which there was a wait well over 25 minutes. After picking up my kids from daycare and school I had to go inside the pharmacy to explain it for a 3rd time and wait over 1 hour with my 3yr old and 7year old for the pharmacist to call my doctor and have them send over a new prescription. Yesterday June 7th 2023 I went to pick up my medicine where the pharmacy staff told me one of my prescriptions wouldn't be ready until tomorrow 6-8-23 so I went to pick it up around 4pm where I was then told I couldn't pick it up until the 11th even though I confirmed with her yesterday it was in stock and would be ready for pickup on the 8th. Walgreens pharmacist is so unprofessional and uncaring. He should choose another profession because it shows he doesn't care about people or their medical conditions. read more

Nothing express about this place. Huge line, I only see one person. Plus they said my prescription was ready, turns out it wasn't even filled. read more

I've been on hold for almost 20 minutes. I'll let you decide why my review is 2 stars. read more

Walgreens - Cosmetics & Beauty Supply Near Me - McKinney, Texas

This is the one 24 hour pharmacy in the area and it is a life saver for those late night prescriptions for the kids. Yes, as some of the other reviews noted, they can be a bit slow, but I blame that on the Olympic level of hurdles to jump for insurance approval and discount cards, etc. I love the Walgreens text service when my scripts are ready. It prevents me from showing up when the medicine is not yet ready. I have always found the pharmacists at this and the store at Virginia/stonebridge location to be helpful with questions and show a genuine interest in helping you to feel better. As for the store, well it is a Walgreens. It has the normal assortment of packaged food, milk, drinks, cosmetics and personal items. It isn't fancy but it does have your day to day items. Oh yes, I almost forgot, my kids will tell you they have a great selection of toys that I won't buy. read more

Walgreens - New health clinic area - Cosmetics & Beauty Supply Near Me - McKinney, Texas

Went back to this store after a year since the incident out of pure desperation thinking surely there wouldn't still be roaches only to find one not even 5 minutes into my shopping trip crawling towards me in the cereal aisle. I had no choice but to buy my items and leave disgusted. Good thing I had sanitizer in my car... extremely disappointed that nothing has been done about this disgusting problem. read more