I ordered flowers today from Debbie's Designs Florist & Gifts for a friend, and I couldn't be…read morehappier with the experience. I was a bit nervous ordering online as someone not local since I've been burned before, but this was truly FANTASTIC from start to finish. They had a great selection to choose from, and the bouquet I ordered--the Botanical Beauty Bouquet (Premium), looked exactly like the photo when it was delivered. That alone was impressive. What really set them apart, though, was their thoughtfulness. They asked for the recipient's phone number so they could confirm she would be home to receive the flowers, especially with the storms today. This is such a smart and customer‑focused policy. Far too many times, flowers are left on a porch in extreme heat or cold, which completely defeats the purpose. Debbie's Designs clearly cares about ensuring the recipient gets a beautiful, fresh arrangement in perfect condition. Bravo to the team! I don't live in the Crown Point area, but I will absolutely order from them again anytime I need to send flowers there.

I wanted a beautiful arrangement for my sister, who is retiring after more than 20 years working in…read morean elementary school. I live out-of-state and didn't go with 1-800-Flowers because you never know what florist they will choose. Debbie's has great Yelp reviews so I picked an arrangement right off their website site. I placed the order on Monday (Memorial Day) and since it was a holiday, so even though they offer next day delivery, I requested Wednesday delivery so I wouldn't get stuck with the leftovers. They made a delivery. That's the only positive thing I have to say. I asked my sister to send me a picture of what she received. Frankly, I'm embarrassed. And livid. Before the $17 delivery fee to go to Lowell or the $5 web fees and taxes, I paid $60 for the flowers and vase. What she got was greenery with a couple carnations, a white rose that had seen better days, and some sad-looking droopy lavender flowers in a dollar store vase. What if I had not done the $10 upgrade? Would she have gotten just some greens? Keep in mind, people take pictures of the "good" side of arrangements. So how bad is the back side? I should have asked one of her neighbor kids to get a $10 bouquet from Stracks and paid him the $17 to deliver it. I tried to call Debbie's directly at 4pm eastern time and got the vacation message that they would be back on the 27th, which was today so they can't even make sure their voicemail messages are accurate. What a joke! Maybe they do a better job when you are picking up an order and they have to see your face. I'd give no star if Yelp allowed it.

I cannot say enough good things about our florist! From the very beginning, they were kind,…read moreprofessional, and truly listened to what I envisioned for our wedding day. When I saw my bouquet and all of the floral arrangements, I was absolutely blown away. Every detail was stunning, and the flowers were even more beautiful than I could have ever imagined! The bouquets, and boutonnieres tied everything together perfectly and made our day feel so special. We received so many compliments from our guests! Their talent, creativity, and attention to detail are unmatched. If you're looking for a florist who will exceed your expectations, I highly recommend them. Thank you for helping make our wedding day absolutely perfect!

Do these flowers look the same? No they don't. The owner David Bryant said he'd make it right but…read morehe has done nothing. Bryan's took advantage of customers ordering flowers from out of town! Despicable !!!

Talked to Kim. Helping my elderly aunt to order an arrangement for a funeral. Kim was very patient…read moreand accommodating. Would def recommend this florist if in need. You will enjoy the experience.

If I could give this review 100 stars, I would. I called this florist based on other reviews and…read morepictures, and I was NOT disappointed! I'm out of state and was wanting a special bouquet for my mom's 75th birthday. I've ordered from other local florists in the past, as well as online florists and have always been underwhelmed. Kim was polite and stated she would put something special together for my mom. My mom was so excited and couldn't stop talking about the beautiful arrangement she received. I'm so grateful that even though I wasn't able to be there for her birthday, through Kim, I was able to make her day special! Thank you so much, and would 1,000% recommend!

Wanted a bouquet to cheer up my wife who was having a bad day, I called and the woman that answered…read morewas very nice and helpful. Unfortunately they didn't have any Gerber daisies, my wife's favorite, but she was very helpful with finding an alternative. They were delivered within a few hours to my house. They called to make sure she would be home to receive them, but just said they had a delivery so it was a surprise. My wife was VERY happy, and I was happy with the cost, slightly lower than average. I will definitely be using them again in the future.

This place takes advantage of people ordering flowers from out of town for a funeral. The owner of…read moreDavid Bryant said he would make it right, but he never did. Do these bouquets look anything alike? No, they don't.

They were quick and had a great price. The flowers turned out beautiful. Easy to order online and…read morewere delivered same day.

I have used Kellen's Florist for over 30+ years way back from when I was going to dances…read more Unfortunately, this time I actually had two employees arguing with me over what I ordered. I went in calm just wanting some changes that could be closer to what I asked for and couldn't believe the extreme attitude and unprofessionalism I was given. You aren't always going to hit a home run, so at least have the customer service skills down and not make your paying customers feel bad for wanting what they paid for. Be Better Kellen's. Or go to some professional development classes to remember what customer service looks like.

I can't say enough about these 2 ladies. When I saw their display at the Naperville Settlement…read morebridal show, I knew they were the florist I wanted for my daughter's wedding. All of the flowers were absolutely stunning. We received so many compliments. You will not be disappointed!

Emily and Jenn were absolutely amazing to work with! The design process was so easy, and I loved…read morehow they gave options based on budget. They allowed me to take my time choosing what I wanted. All of the florals looked so fresh, and the colors were so vibrant! I absolutely loved how aisle markers from the church were able to be repurposed in the reception space. My guests also loved the end of night pack-up service and were so excited to take flowers home. I am thrilled with Belles and Thistles, and will recommend them to all my friends! *photos courtesy of Revery Photo*