I wanted a nontraditional casket spray for my mother's funeral. Eighner's staff listened to my…read morevision, asked questions, made suggestions and showed me examples. The finished product was exceptional- and exactly what I had hoped for.

Just look at the pictures, that pile of poopoo is what I got when I ordered the most expensive…read morelevel product from 1-800 Flowers. Looks old like they just piled on stuff onto a Charlie Brown tree in a few minutes and sent it out.

I purchased two floral arrangements for my Aunt's funeral from this business. Each arrangement was…read morepriced over $300 but did not look like it. The roses on both were wilted and decaying and yet they were ordered for the day of the service. I was expecting fresh floral arrangements for especially since they were not there days before for a visitation. I spoke with the owner and was told that pictures were taken before delivery. However, my position is that you are responsible for the product not just at your floral shop, but including delivery in case of any damages or incidents that may occur during transit and delivery. I don't recommend this business

This establishment had quality service, I loved the patience of the 2 young associates that worked…read morethere. They were very helpful & the floral arrangement was gorgeous. I'm definitely going back to make more purchases.

8.29.23 Johnson's…read moreGreenhouses created an over-the-top arrangement for my best friend's passing. It exceeded my expectations. Kim, the vendor I spoke with, patiently listened to my detailed instructions, added her creative touch and created a tastefully unique tribute. She sent me updates and a photo of the final fresh flower design. The standing floral composition fully complimented the sentiment of the solemn occasion. I would use them again and hope not for the same reason. Tim B. Denver, CO

My brother unexpectedly passed away late last week. Due to my physical distance from my family in…read moreIllinois, I ordered flowers from a business in Manteno that seemingly had a great name. Long story short, my order was canceled 2 hours prior to when the flowers were to have been delivered to the mortuary for my brother's services. I immediately contacted Johnson's Greenhouses and spoke with Kim. After sharing my story and need for help, Kim reassured me that she could deliver a beautiful arrangement by 12:30 pm, in time for my brother's service. I cannot thank Kim enough. The arrangement was beautiful, in tribute to my brother. With gratitude- Marcia

Life long customer if I'm ever in the area!! I ordered an arrangement for a funeral SO last second…read moreand Flowers By Cathe came through with this beautiful creation!! I don't normally do things last second, but I had originally ordered flowers through Florist One (AWFUL) and they informed me literally two hours before the viewing that my order couldn't be delivered... in fact, they hadn't even started on our order. I was so panicked, especially since I live on the other side of the country! I called a friend that lives in Chicago, he popped in Flowers By Cathe and she had this arrangement done in less than an hour. He picked it up and hand delivered it to the funeral himself. I am so thankful and loved how it came out!

1. Called Friday to place my order. Lady tells me she'll call me back because she was with another…read morecustomer. Didn't get a phone call (that should've been my clue). I still went ahead and placed my order online 2. Called Saturday to confirm my order, got this snobby attitude from the man who answered the phone, but got my order confirmed. 3. The arrangement my friend received was so disappointing and sad. The colors didn't harmonized at all. It looks like they got a bunch of flowers that they had left over and put them in a vase. I was quite embarrassed when my friend shared the picture of the arrangement. None of the pictures of their website show the color combination they choose for my friend's arrangement, why? Because it was clearly a poor choice or color/flower combination. 100% dissatisfaction.

I needed a floral arrangement for a funeral and my go to florist had retired. I found The Flower…read moreCottage on the funeral homes site and thought I would give them a try. I call on Saturday morning needing this arrangement for the next day. I wasn't expecting much being so last minute. I called the store to ask if I came in right away if they could make something for. I was told yes so I went right away. I was shown a book with several choices but I had done some research and had found a table arrangement I really liked. It had a statue in the center also to have as a keepsake. They had a picture of this one too. I was able to get this and it would make it on time. When I arrived at the visitation I was shocked to see my arrangement. It was absolutely beautiful and exactly as the picture I was shown. Usually the arrangements don't resemble the picture. Often flowers are substituted or colors are not as shown. The flowers were fresh and very nicely done. I could not have been more pleased! When I was in the shop I was also shown other figurine options I could have purchased for this. The ladies were not only accommodating, they took the time to help me be sure I was happy with my selection This is now my go to florist. There are shops closer to my home but I feel that if you get great service and quality it's worth my time.

Update: I am appalled by the owner's dishonest and unprofessional response. I have documented…read moreevidence that directly contradicts her claims. The "repeated calls" she referenced are inaccurate. My call logs from Mother's Day show I called the shop exactly twice, once to confirm the order and once when it was hours late. For a $100+ delivery, this is reasonable follow-up, not harassment. Regarding today's interaction, after seeing the owner's response to my Google review, I called hoping to have the professional conversation she publicly invited. The call lasted exactly 42 seconds before she began yelling and hung up on me. There was no argumentative tone or abuse on my end, and there was not even enough time for a full sentence. I also find it highly inappropriate and offensive that the owner attempted to publicly attribute 'anxiety' to me. I have never been diagnosed with anxiety by a professional, nor do I have it. Using a baseless claim about a customer's mental health to deflect from a wrong order is a serious overstep and speaks volumes about the business's ethics. The owner, to my knowledge, is a florist; not a psychologist. As for the refund, I never requested one. My concern was receiving the product I paid for. If the refund is being used as justification to avoid accountability, I am willing to return it if that prevents further misrepresentation of the situation. A pattern is also visible in other one-star reviews for this business. When customers raise legitimate concerns, the response tends to focus on attacking their character or claiming they were "yelling" rather than addressing the actual issue with the order. I am keeping this review up to warn others that if there is a problem with an order, it is likely to be met with deflection rather than resolution.

It was my first time using Lincolnway Florist. We needed a boutonniere for a school dance. There…read morewere many varieties to choose from. It was convenient to be able to see pictures and order it online. Ready when we got there and I was helped quickly, even though it was the day before Valentine's and they were CRAZY BUSY. Very happy with our Boutonniere, grateful it came with pins.

Whenever my boyfriend sends me flowers, he uses Schultz. They are ALWAYS so freaking beautiful and…read morelast for a long time. Experience from ordering to receiving is fantastic. One time I ended up working from home, left half way through the day (my bf didn't know I was leaving until I left), so when they came to deliver, work door was locked, Schultz called me. Explained the situation and they were incredible, ended up delivering the flowers to our home in Plainfield. Top notch! Seriously wonderful people and lovely flowers!

We used this unfortunately used this location for a funeral service. Not only did the location…read morecompletely miss the delivery with no communication, but they offered to RESCHEDULE the delivery, seemingly ignoring that the funeral has come and gone. To add insult to injury, they were seemingly reluctant to provide a refund asking if "we needed flowers for any other occasions"multiple times. It was absolutely heartbreaking. I won't say that this company is "bad", but I simply couldn't ignore the impact it had on our family.

Great service and super fast delivery, the quality of the flowers was great. It was a great…read moresurprise and they lasted more than what I expected.

I just want to start off by saying I absolutely loved the selection and variety that they had! I…read morehad no idea what I was really looking for but the employees were super patient and helpful. The flower arrangements were delivered on time and looked better than I had anticipated-- my Mom absolutely loved it. 10/10 would recommend!!

NOT AS ADVERTISED. We were so disappointed to see the sympathy arrangement that was delivered for…read morethe funeral service. There was hardly any florals and instead an array of greenery. Completely the opposite of what was advertised online and what was discussed on the phone. Spend your money elsewhere to honor your loved one.