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The Finishing Touch Florist

4.5 (15 reviews)
ModerateFlorists
Closed 9:00 am - 1:00 pm
Updated over 3 months ago

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Had to use a our own vase. Delivery driver kept the vase with my Mom's card on it.

Worst florist I've ever encountered. They do good flower arrangements, but the owner is rude and does not provide good customer service. My order was incorrect and instead of apologizing and attempting to correct the error, the owner insisted that I was wrong. My order was delivered wrapped and the delivery driver did not deliver the vase or card. The driver told my mother on Mother's Day that the vase that had her card on it was not hers and that she could not have it. My Mother never received get card or case for the flowers. So I called back to complain. The owner has POOR customer service and would not even hear out the complaint, was very argumentative, and hung up on me. Will never patronize this business ever again. For the money, honestly Jewel in Hickory Hills does a better job and is not cost efficient.

I can't thank Stacey enough for all the caring she put into the most perfect floral arrangement for my mother's memorial service. She took the time and listened to what I was envisioning, and incorporated some of my mom's favorite flowers as well. She created a stunning display that lasted well after the service. I can't recommend The Finishing Touch enough for all your floral needs. They are incredible at what they do and truly take care of their customers as if they're life long friends.

This is the bouquet I received

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1 year ago

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2 years ago

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5 years ago

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4 years ago

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5 years ago

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3 years ago

Amazing and prompt service. The unique flower arrangement portrayed my feelings exactly. I'll definitely be using your services again!!

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4 years ago

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9 years ago

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15 years ago

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Review Highlights - The Finishing Touch Florist

I can't thank Stacey enough for all the caring she put into the most perfect floral arrangement for my mother's memorial service.

Mentioned in 2 reviews

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Uptown Florist & Greenhouse

Uptown Florist & Greenhouse

5.0
(1 review)
4.2 mi

To be honest right up front, I've known the family that owns Uptown almost all my life, although…read morethrough the years since school and moving out of the neighborhood we all lost touch. Santo is the original owners' son, and now runs the business himself. When I was planning my wedding starting last year I checked around through reviews, recommendations of friends, and talked to a few florists. Then I called Santo. He immediately made me feel that he would do whatever it took to get me the exact flowers and look I was wanting. While not too picky about the bridesmaid and groomsmen flowers (I already knew the exact rose I wanted) I was picky about my bouquet. Only a certain color rose would do. Santo hunted for what I wanted, not even knowing if it actually existed, but about 3 months before the wedding he called and said he believed he had "my rose". I went after work to check it out and was so excited because it was exactly what I wanted. However, I was totally blown away on my wedding day when Santo personally came to deliver my flowers at the country club. They were even more beautiful than I ever imagined. My bouquet held 30 of the most perfect, fresh roses, along with some "bling" to match the beading on my dress. All this was wrapped in a swatch from my dress that he had requested, to make sure everything matched. My bridesmaids' bouquets were exquisite and perfectly matched, as were all the groomsmens', ushers, and family's flowers. Although everything about our wedding went even better than I had hoped, I am being totally honest when I say that the one thing that truly stood out in my mind for being better than I had hoped were my flowers. Thank you, Santo ,for helping make our day truly wonderful. Anytime I need flowers for anything I know who I am calling.

The Finishing Touch Florist - florists - Updated June 2026

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