The service and final arrangement provided by this florist was above and beyond, which is why I felt compelled to leave a review. I was looking for a florist local to my friend's home and I knew nothing about the area. This place had good reviews and the online ordering was easy. I selected a sympathy vase arrangement that was close to $200. Ordering flowers online always feels like a gamble to me but I made my peace with it. Shortly after placing the order, the shop called asking what drew me to pick the arrangement. I explained it was for a friend whose sister passed suddenly and that there were certain colors/flowers I wanted, for cultural reasons. The florist explained that my selection was a very small arrangement (8 inches tall) for the money I was paying. She asked if I was ok with her making an arrangement 3x the size of what I originally selected, and it would still be what I paid. I agreed. The new arrangement was spectacular. Bigger, more impactful, but still adhering to the specific cultural aspects requested. I am really grateful to this shop for the heart and integrity they showed in reaching out to me and the product they delivered. It was clear to me, from that phone conversation, how much this person loved their job and took pride in their work. I live in Chicago and the arrangement they made for me would easily cost $500+. If they delivered to Chicago, I would make them my go to florist from now on. If you're hesitating, I hope this review convinces you to pick this shop. read more

The Finishing Touch Florist - Sympathy floral arrangement - Florists Near Me - Crete, Illinois

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My Wonderful Son & His Beautiful Girlfriend sent me this BEAUTIFUL BIRTHDAY ARRANGEMENT on 2/10, & they are almost all as crisp and lovely as the day I received them, & today is 2/26. That is over 2 weeks of enjoyment, and still going strong. I just moved to the Crete area, & want to support the community & local businesses. It is easy to do when you have faith in the integrity of local businesses. Keep up the outstanding work. read more

The Finishing Touch Florist - Birthday Flowers living more than 2 weeks. - Florists Near Me - Crete, Illinois

Receiving flowers on any occasion is fabulous! My son knows pink roses and pink calla lilies are some of my favorite flowers. You can imagine my surprise when these flowers were delivered to me for Mother's Day. I love the pottery vase and the awesome arrangement. The vase is very heavy and of excellent quality. I love it! My mom also received flowers, too, and was thrilled. We've received flowers several times from this particular florist and have never been disappointed. The shop is beautiful, quaint, and located in Crete, a suburb of Chicago. It's a small local business that cares about quality and customer care. The gentleman who delivered the flowers was very nice and friendly. I love supporting small businesses and highly recommend this florist. To all Moms and Grand Moms, Happy Mother's Day! read more

The Finishing Touch Florist - Flowers from my son for Mother's Day - Florists Near Me - Crete, Illinois

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We were trying to send flowers to a family member in the hospital in Crete, Nebraska and ordered them mistakenly from the Finishing Touch in Crete, Illinois and Stacey, who works there took care of everything and made sure our flowers got to Crete, Nebraska. We have never been to Illinois and probably will never be there but we can honestly say that the professionalism and friendly customer service provided by Stacey was unsurpassed. So if you need flowers and you are anywhere near Crete, Illinois you should absolutely go to the Finishing Touch! And you can also order online from them to be delivered anywhere. read more

Worst florist I've ever encountered. They do good flower arrangements, but the owner is rude and does not provide good customer service. My order was incorrect and instead of apologizing and attempting to correct the error, the owner insisted that I was wrong. My order was delivered wrapped and the delivery driver did not deliver the vase or card. The driver told my mother on Mother's Day that the vase that had her card on it was not hers and that she could not have it. My Mother never received get card or case for the flowers. So I called back to complain. The owner has POOR customer service and would not even hear out the complaint, was very argumentative, and hung up on me. Will never patronize this business ever again. For the money, honestly Jewel in Hickory Hills does a better job and is not cost efficient. read more

The Finishing Touch Florist - Had to use a our own vase. Delivery driver kept the vase with my Mom's card on it. - Florists Near Me - Crete, Illinois

Amazing and prompt service. The unique flower arrangement portrayed my feelings exactly. I'll definitely be using your services again!!

im never disappointed with the beautiful flower arrangements The Finishing Touch creates. they are the most caring small business owners I know of. I will always give my business to The Finishing Touch in Crete IL. read more

I can't thank Stacey enough for all the caring she put into the most perfect floral arrangement for my mother's memorial service. She took the time and listened to what I was envisioning, and incorporated some of my mom's favorite flowers as well. She created a stunning display that lasted well after the service. I can't recommend The Finishing Touch enough for all your floral needs. They are incredible at what they do and truly take care of their customers as if they're life long friends. read more

The Finishing Touch Florist - Florists Near Me - Crete, Illinois

Finishing Touch was the florist for my wedding downtown last weekend and they did any absolutely amazing job. I couldn't have asked for a more beautiful display. They not only did an incredible job, they did it with short notice and with very specific requests for the centerpieces. The owner was fun to work with and had a ton of ideas for what would work with the given space, set up and color scheme. I would highly recommend them any time, and for any occasion!! read more

I received a beautiful bouquet from the Finishing Touch. It had gorgeous peach roses, some with majenta, just feathered on the petal edges. Each rose had its own water container. Everything was perfectly done so the complete presentation was a big wow. It has always been my go-to place. With Stacy & Holly the place is complete. read more

Above and beyond my expectations! Thank you again! I have been a customer since 2000. I moved away since. I will remain loyal whenever I need to send anyone from home my love. Thank you! read more

Finishing Touch Florist are well respected and I have to say I'm happy that they are near my community. I order flowers for my girlfriend and they was very quick and was able to put the flowers together on time for me to pick up. The flowers was very beautiful and I'm happy I chose this location. Will definitely be buying from here for now on. read more

Ordered based on pic from website. Was given option of $55, $65 or $75 price. Picked the $55 price and Expected same quality of bouquet pictured but smaller. Although very friendly staff, no compensation or refund offered. I let them know of my disappointment and that price I paid did not reflect product I received and was not what was pictured at all on website. Would not order from Finishing Touch again. Major disappointment. read more

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I used Finishing Touch for my downtown wedding and they were WONDERFUL! Holly had a million fantastic ideas to have beautiful centerpieces and bouquets while staying in my budget. She showed me samples of what her ideas would look like before deciding on anything also came up with great ideas for decor that didn't require flowers. I also had ice sculptures as centerpieces at the wedding and was talking with Holly about how to cover the bases. She came up with using floral paper (waterproof) and ordered me the PERFECT color/style for our decor. She's so creative and has great style - just go into the shop...it's filled with the most adorable things for your house. The deliveries were all on time and every single person we worked with was pleasant. I would absolutely use The Finishing Touch Florist again! read more

Outstanding experience from start to finish. Ordered Christmas flowers (including a poinsettia) and wind chimes online, after which I promptly received a confirmation email. My instruction was to leave on the porch if nobody was home at time of delivery, but I received an email suggesting otherwise - as poinsettias don't do well in the cold. Then I received a call about the poinsettia order, asking if I wanted classic (red), cream or a combination (which I didn't know was available/possible). I went with the combo, and it was wonderful - thanks for the suggestion! Delivery man was kind, professional and ON TIME. Within minutes of the delivery, I received a confirmation email of the delivery. Holly and staff were extremely helpful and friendly. Flowers and accessories either met or surpassed expectations. I look forward to ordering from The Finishing Touch Florist again. read more