I am very happy with them. I tried contact many places and most don't do window repair, just replacement. Those do, either ghosted me or quoted extreme prices. This place they are responsive, they come on time. They measure and order the glass. Communication is clear. I wouldn't hesitate to refer to my friends. read more

City Glass - Repair and the they clean the glass also - Glass & Mirrors Near Me - San Jose, California

I used City glass's service to replace two bedroom windows. They were professional and reliable. They provided a reasonable quote and did the accurate measurements by taking the glasses off. I had to pay the entire amount for ordering the glasses, but they made sure to follow up with me and completed the installation after the order arrived. I would continue to use their services and recommend to friends. read more

They did a great job installing the two mirrors in our house. Price was reasonable and the did it quickly.

I went in asked for a certain size window and she went right to work and cut the glass to size . Quick accurate and very nice people. In and out in 15 minutes. read more

How nice to get a quote right away from a local small business that knows their stuff. Could not have gone better. Needed glass for a conference table and they came out and measured and realized it wouldn't fit in the elevator. Promptly came up with a solution of 2 seperate pieces and had it done and installed in 2 days. The best. I'll be back if I need any other glass read more

When we went to pick a large used glass top coffee table we found on LetGo, the owners had shattered the glass top while moving it outside. They gave us the table but we had to find a place to quickly replace the top before a party. City Glass to the rescue! They removed the table from our SUV, took precise measurements (the glass was inset and the tolerances tight - 42"x21 7/8"), and 20 minutes later we were on our way. Super-friendly, professional. Perfect! Worth the visit to see their setup! Thanks City Glass! read more

Not to often I give a five star review! I am retired from the trades and dion"t have high expectations regarding a lot of so called trades people today.. what a pleasant surprise when CJGlass showed up on time and provided excellent workmanship. Suffice to say I highly recommend CJ Glass for all your glass needs. Martin F Rooney Retired Plumber read more

Our contractor hired this company to fit a glass shower enclosure in our master bathroom that we removed before for some tile work. We thought that since it is refitting, it will take couple of hours and we will be done. That is why we did not inquire about this company. City Glass came to our place and took some measurements of the glass and our bathroom and said that everything is okay and our crew will come tomorrow to fit this in place. The estimated time the owner told us was about 3-4 hours to fit the glass back. So we thought that we will go to office after lunch time once the glass is fitted. Next day the crew arrived and the first thing they asked was if I had the tools. I was like, are you guys serious? Why would I have the tools? Anyways after one hour I went out of my house and I saw all of these guys sitting in their truck. I asked them why you are not working? They said that one of the hinges is missing and we are waiting for someone to come and give that to them. I said that you have car, just drive and get it yourself. By this time already one and a half hour passed. Finally these guys went to get the hinge and returned after 30 mins. After spending another hour in our bathroom--I'm not sure doing what--they said that the existing shower case will not fit as the new tiles are not leveled as before. I was taken by surprise since they are telling me this after spending more than 2 hours in my bathroom. Anyways, we called the owner and he said that we need to order a new glass. This is supposed to cost us around 2k. Anyways, we wanted the bathroom fixed so we agreed to get a new one. The crew took another couple of hours drawing and taking measurements for the new glass. We requested if they can expedite the order so that we can have the glass before Thanksgiving. The owners agreed and we were quite happy about it. We called couple of times in the next few days, and one of the lady at City Glass assured us that the order is placed and we are on the urgent list and we can expect the glass in 4-5 days. After couple of days, when we were at office, we received a text saying that the crew needs to take some more measurements and they are waiting outside the house. We were not communicated about this at all. Anyways, my wife works close by so she came home and they took some more measurements. At this point it was clear that they did not put the order for the glass yet. Then after couple of days we called in to inquire again. At this point the owner asked if we need to keep the old hardware (hinges, door handle etc) or the new one. We said that since the glass is new, we would like new hardware. We again requested to make it urgent and he said that our order will go out today. Anyways, we again got a message saying that they need to go in our bathroom again to take some more measurements. At this point, I had enough and I called to ask why they are coming for the third time when they could have take all measurements and ask me about the hardware in their first visit. The owner explained to me that he got permission from our contractor for new hardware and for that they need new measurements. Any reasonable business would take proper measurements on the first visit and ask questions about hardware during their first visit. We are not free and sitting at home that they can just come again and again to our house to take measurements. But these guys just wasted our time. I think this company is just good enough to change windscreens and not something sophisticated as custom glass showers. I'm so glad that I canceled their services. We do not pay thousands of $$ for shitty service like this company. On this same evening, I called another very reputed (according to Yelp reviews) glass company who came within one hour, took all the measurements and ordered our glass. Stay away from this business. read more

Worst company that we've ever worked with. Nothing but excuses, missed deadlines and no communication. We gave this company three chances to make things right and they just kept screwing up and giving excuses, such as "we didn't think you were serious, so we didn't order the glass" even though we had signed the contract. At no time did they reach out to us, we always had to call them multiple times to find out what was going on. For example, We were told that the windows would be installed by Tuesday, nothing. So we'd call only to be told by Friday.... Again nothing. So we'd call again only to be told that the windows were sitting in the shop. That's nice, lots of good that does, why haven't they been installed,??? Two weeks of excuses and missed appointments. We didn't wait to hear the final excuse, you're fired! read more

City Glass replaced a bedroom window in our home. They were very responsive in terms of providing the initial quote and communicating throughout the course of the work (Cesar is quick to reply to texts/emails), and their price point was significantly lower than the other vendors that I reached out to. During the installation itself, they were able to come up with a creative solution when required (they needed to build out part of the existing frame so that the window fit flush) and they touched up all of the exterior paint that was chipped during the course of the installation. Thank you, Cesar and team, for doing a nice job. read more

City Glass is a professional family-run local business with great service and attention to detail. The rates are very reasonable and competitive. I went with City Glass to replace two glass shower enclosures and am really happy with the job. We did a price estimate virtually based on pictures of the tub before coming out to take measurements. The job was completed on-time and installation was very clean and professional. read more

I had a glass sliding door (double pane, tempered) broken and was pretty nervous about getting it fixed quickly. I used the Yelp request a quote system and City Glass was the first to respond with by far the lowest price. What I really appreciated is they put plywood over the opening, so my security fear was solved immediately, they then took the entire sliding glass door frame back to their office and fixed it over the next few days. Then they installed in about 15 minutes. What a great experience. read more

We went to City Glass for a quote on a shower door as part of our bathroom remodel. They are a small family-run company and really easy to deal with. They gave a free estimate and good advice on how to properly orient the door. The door looks beautiful and City Glass quickly came out again to make some minor adjustments to make it perfect. read more

Had a broken windshield and they replaced my windshield in an hour or so. Did a prettty solid job with good customer service as well!

These people are not honest, are impersonal and unprofessional. They charged me $120 to replace the glass in my bedroom window frame and put the window frame back together. They won't return my calls or respond to my text messages. I called to explain what I needed and was assured they could do the job. I dropped off all the frame pieces along with a ziplock bag containing the screws and small wheel parts necessary for the window to slide open and shut. The person who received it from me was not the man I spoke to on the phone originally. He met me at their front door (did not wear a mask) and he took all the parts from me outside their door. He said his boss would call me with the price once they looked at the work I needed. No one ever introduced themselves / gave their names and I never got a call back. I had to keep texting them until they said it was ready for me to pick up. When I arrived there to pick it up, a different man came to the door with the window and put it in my car. Again, never gave his name or introduced himself, or wear a mask. Once home my husband noticed they used their own screws that did not fit properly, the stripping/seal on one side was cut short and all the wheel parts were missing from the frame. I called them and the man said they did not receive the ziplock bag with the hardware and asked me why did we tke the frame apart etc He reluctantly said I could bring the window back the next morning but to let him know when I was going to be there. The next morning, I sent several text messages before I left home and while I waited in my car outside the shop but no one would respond. I drove away and called another glass place to ask that they take look at it. They confirmed I definitely was ripped off. He encouraged me to demand that city Glass re-do the job correctly or refund me but I decided I don't want to fight with anyone and am going to have to pay more money now to a different company to have the window repaired. In the meantime we have my bedroom window wide open with only kitchen trash bags taped up in an attempt to keep the cold out. The new glass people had to order the missing parts so I won't have my window back until they receive the parts. I wish I would've researched a bit more but for anyone needing home glass/window work, save yourselves and skip this place altogether! read more

We had a broken fireplace glass panel needed replacement. City Glass was the only place willing to do a small replacement job for us. Communication with Nidia was excellent and the job was performed without a hitch. Great Service! read more

Great service, quick response. Had 2 windows that needed to be fixed. Extremely helpful. Big relief now that it is fixed

City glass the most inexpensive place for a new windshield. Was quoted a minimum of $175 everywhere. city glass did it for a $120 and put my new wiper blades on for FREE . They did a good job and did it fast ! read more

City Glass - Glass & Mirrors Near Me - San Jose, California

They have to finish one strip which they broke while installing the window in September and I am still chasing them. The window they replaced has a leak and I have been calling them and getting response that they will be here but never showed up. read more

I had bath tub glass door broken. I asked City Glass to fix it. The guy is not just replacing the broken glass door but very proactively identify the reason that break the glass door and fix it. The service is very professional and price is reasonable. I am very satisfied with their serice and I would refer anyone to fix or install glass. read more

Unfortunately wasted my time and now I can not meet my deadline. If you are under deadline these guys won't respond in time and will drop your order even if you placed the order with them. read more

EXCELLENT JOB - I was in and out in no time and the price was much less than 2 other shops I got estimates from. The shop is kind of hard to find (in back of 3000 Middlefield) and it's a no frills place, but who cares...it's an auto glass shop. Eulysses and his mechanic were VERY CAREFUL about the finish on my vintage car. He did everything he said he would - rare these days. HIGHLY RECOMMENDED. THANKS ! read more