Unfortunately, I have to give this limo company a bad review. Rented a limo for my wedding on a hot day in May. The air conditioning wasn't working. I, my bride and my guests were sweating on our way to the reception! The driver was aware of our situation and didn't bother getting a replacement. After the wedding, I met with the manager, who said he would try to resolve the situation. I then received a call from the owner (lady). She basically denied that anything was ever wrong with the a/c. Did not offer to give me a refund. I went through the BBB. The owner negotiated in bath faith the entire time, basically stonewalling. I finally had to settle for a $100 refund. It is bad enough to have a faulty vehicle, but even worse to have bad service and on top of that to refuse to remedy the situation. I wish I had gone with another limo company. I wish I had been more direct with the driver about getting another limo and I wish I had called the company on the spot to get this resolved. But this was my wedding day, I got a million things to worry about and they are supposed to "take care" of you. Even if I had done all those things, based on my experience, they wouldn't have done anything to help me and done more to ruin my wedding day. Fortunately, they did not. Although the limo ride was the low point, the rest of the wedding went great and I was blessed with companies/owners who really took care of their companies. So please take my advice and take your business elsewhere! read more