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    City Line Florist

    4.7 (112 reviews)
    ModerateFlorists, Gift Shops
    Open 9:00 am - 6:00 pm
    Updated a few days ago

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    This is what we received!

    Edit: Sue, the shop owner, reached out after my review was posted and offered a sincere apology along with a full refund. I am not updating this review simply because the money was refunded--we truly intended the purchase as a way to send our love to dear friends during a very difficult time. I wrote the original review a few days after I had already shared the mix-up with Carl via text and received no response. While this does not change what happened, I do want to acknowledge the care Sue showed in following up with me. It's clear that she genuinely cares about her customers. Would I consider ordering from them again? Maybe. IT'S A SCAM!!! I had a very disappointing experience with City Line Florist that I feel others should be aware of. I called to place sympathy flowers for a funeral at a church in West Hartford and spoke with Carl, who sounded like the owner. Initially, he was very pleasant and helpful. He suggested switching the arrangement from a spray to a basket in case the church did not have a stand, which I appreciated. He reassured me multiple times that everything would remain the same in color and style, except it would be placed in a basket--and even told me it would cost $30 less. I was extremely specific about the exact colors and style, as I selected the Eternal Grace Spray shown on their website. This arrangement is described as a mix of blue and white with light pink accents and greenery, featuring flowers such as hydrangea, roses, lilies, delphinium, snapdragon, and an elegant crystal cross keepsake. I repeated the color requirements several times to ensure there was no misunderstanding, and Carl reassured me repeatedly that the colors would match. When my friend later sent a thank-you note with a photo of the flowers they received, I was stunned. The arrangement looked nothing like what I ordered. I understand that some flowers can be seasonal, but this was not a minor substitution. The colors were completely different--red, yellow, and orange--and the flowers used were mostly mums, carnations, and roses, which felt like a much cheaper arrangement. To me, this was not just poor service--it was dishonest. I trusted their reassurance during a sensitive time, and instead received something entirely different. Sympathy flowers are meant to honor a life and offer comfort, and delivering something so far from what was promised felt disrespectful, not only to the customer but to the deceased and their family. I would not recommend City Line Florist based on this experience.

    Prompt delivery of beautiful orchid for a 100th birthday. Gorgeous color and very healthy looking plant.

    Absolutely stunning flowers, great customer service, and great delivery! I purchased flowers for my mom, and paid extra for them to be delivered at their early time slot. They met that delivery mark, and even called me while they were there delivering to say that they were there, and did not want to leave the flowers outside because it was 10° out and didn't want them to get ruined, so they wanted to make sure somebody could meet them at the door to get the flowers. I truly appreciated that that they wouldn't just leave the flowers there to get destroyed. They were very nice and professional on the phone, the flowers look amazing, and the delivery was great. Highly recommend!

    Birthday Flowers

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    4 months ago

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    6 months ago

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    2 years ago

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    7 months ago

    Delivery as requested; fresh flowers from local florist. The way to go. Easy ordering too.

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    4 months ago

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    7 months ago

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    4 months ago

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    4 months ago

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    6 months ago

    Customer service was excellent, flowers and gifts were delivered ahead of schedule and were very beautiful. I would highly recommend them.

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    7 months ago

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    7 months ago

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    4 months ago

    Easy to order, flowers just as expected, ready exactly when promised. Would definitely use City Line again!

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    6 months ago

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    5 months ago

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    4 months ago

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    4 months ago

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    8 months ago

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    4 months ago

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    5 months ago

    The people are great! Very helpful with recommending beautiful arrangements. The flowers always arrive fresh & beautiful.

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    5 months ago

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    4 months ago

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    10 months ago

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    6 months ago

    Great flowers and associated gifts. Fair prices and delivery was on time as promised.

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    6 months ago

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    6 months ago

    City Line Florist created a lovely floral arrangement. Delivery service was awesome, too, in a somewhat tricky address to find.

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    7 months ago

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    7 months ago

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    7 months ago

    Easy ordering start to finish. Sent a beautiful Bouquet to someone for me....I chose the florist choice and the delivered! Worth it!

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    8 months ago

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    10 months ago

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    11 months ago

    I called and asked to change my order and they were so kind and accommodating. The flowers that were sent to my mom were beautiful!!

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    7 months ago

    although I didn't get to see the bouquet, the ease of delivery and service was phenomena!

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    1 year ago

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    6 years ago

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    5 years ago

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    1 year ago

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    2 years ago

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    2 years ago

    Always beautiful flowers. Always recommend and I am a repeat customer. Flowers are always fresh, colorful and last.

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    Ask the Community - City Line Florist

    Review Highlights - City Line Florist

    It was a contactless delivery and I was sent a picture of the arrangement.

    Mentioned in 2 reviews

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    Petal Pusher Florist

    Petal Pusher Florist

    5.0
    (6 reviews)
    6.9 mi

    I live remote from my family and am thrilled I found a flower shop in Connecticut to meet my flower…read moredelivery needs. Its my nephew FORD's 3rd birthday today. His brother (JACK) was born just a few days ago. I have not seen them in MONTHS due to covid and wanted to design something unique. I called PETAL PUSHER this morning, and told them of my design idea and kindly asked if they could produce and deliver today.I know it was last minute and I was pushing my luck. LOVE the final outcome. I had 2 arrangements made: "F" for FORD "J" for JACK I like the colors they chose and the size is exactly what I asked for. My SISSY Is over the moon and my nephew loved it too. +Friendly Staff +Great quality flowers +Awesome prices +On time delivery +Fabulous follow up to let me know its been delivered Will def. order again.

    This florist is my go-to for floral arrangements in the Shelton area. Reliable, friendly and…read morereasonably priced, plus excellent quality flowers. My aunt *loves* this florist so I always make sure to order her birthday flowers from here. We ordered a gorgeous purple themed arrangement for my aunt's birthday this year, the website photos do not do it justice. The arrangement we chose was Teleflora's Portrait in Purple standard bouquet (a bargain at $52.95). Why it's a bargain is the most vibrant colored flowers were included along with a beautiful rich-looking blue cube vase. Some of the flowers included cream roses, blue hydrangea, purple alstroemeria, white spray roses, purple stock and lemon leaf. There were several roses that were just opening a little, and my aunt was smiling for days. The flowers lasted quite a long time, they didn't wilt for a while. I love supporting a good local business. They also came to my rescue when I needed flowers for a funeral service, they responded promptly via email and delivered early. They are reliable and their web site has an amazing selection. This is the third time I have ordered from them and I am quite pleased.

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    Petal Pusher Florist
    Petal Pusher Florist
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    City Line Florist - florists - Updated August 2026

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