City Smoke Smoke manager Aramis was very cool and helpful. When I came in, he immediately ID'ed me, and anyone else that came in so you cannot browse the store without showing ID. I had time to kill so I wanted to check out their huge store and products. They have a ton of bowls, bongs, grinders, vapes, cigars, rolling trays, and almost any accessory you can think of. They are a bit overpriced, but they do have a large selection of unique pieces that are hard to find. Definitely one of the bigger smoke shops I've been in (and I've been in many). Really well stocked & organized, easy to navigate, and good service. They do not allow for refunds or store credit, though. Ambience: 5/5 Inventory: 4.5/5 Service: 5/5 Prices: 3.5/5 City Smoke Shop: 4.5/5 read more

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Stopped by here today, while staying at MGH for my son. The guy behind the counter was really friendly and nice, small interaction but after a pretty rough week with being in the hospital it was really nice to interact with someone who was so pleasant and helpful & "really, really, ridiculously good looking " Oh and the selection was great but parking is difficult, good news even if you park a ways away it's a beautiful neighborhood read more

Couldn't be more grateful for the entrepreneurial spirit of this shop. During the epidemic shut down, they started making deliveries. Which couldn't have been more timely, since I busted my ankle yesterday and can't leave my house. I now have enuf Juul pods for 20 days and I won't be nic fitting. Thank you City Smoke. ~Customer For Life read more

over pricing , got 1 preroll for $28 and it was the worst blunt I ever had it was small and before I was starting to feel it it was gone

They are amazing. Thank you! Alexis, CJ, and Liz are amazing as well. Patel and Hirpla have all helped me. I go into that store numerous times and request a black and mild. Thank yall for all the help! read more

Nice people, but way overpriced. Went in to buy mango flavored juul pods and they were $30! Wtf! Online they are $15.99. Such a rip off. Edit: I guess the price went up to $35 now. read more

Nice shop with very helpful sales guys. I bought a bottle of MAX STRENGTH HEMP OIL for $200.00+ tip. Unfortunately, it had NO EFFECT on me. I took 3 droppersful 30 minutes apart, to no effect. This is so sad. read more

walked in and got ID'd but was never asked if I needed anything or asked what I was looking for. the guys were out back in cigar room for about 10 minutes. when they came out of the back room, they walked by me like I wasn't there. I was going to spend money but the only reason they asked me if I needed anything is bcuz I decided to walk out. I told him I was good. the place was empty at 12:45 pm. no type of customer service and over priced. bad hit for Dominican's read more

Very friendly and knowledgeable staff. I went in having done no prior research and the guy was able to explain all the different products to me so I could make an informed decision. I went back to my apartment and the particular item I purchased was defective. I returned to the store to get a replacement but they were out of stock. The manager said that his shop in DTC had some if I wanted to go there. I was totally fine heading to DTC but he felt so bad that he replaced the defective product with a higher end product at a significant discount. It was some of the best customer service I've ever experienced. Definitely going back! read more

Absolutely loved this place! HUGE selection of glass, vape juice, mods, Juul pods, etc. The store itself is enormous and has pretty much anything you could ever need for smoking or vaping. Flew in from Chicago and needed to pick up some vape juice for the trip. I've used the same flavor for years, but the bottle is too big for flights so I had to venture out into something new. The two employees were super helpful and quickly helped me find a flavor I would like, in a bottle that I can carry onto a plane. Extremely friendly and guided me towards a quality juice, not just a product they were trying to push. Didn't feel pressured to make a purchase if I didn't like something. Will absolutely be back next time I'm here and will recommend it to anyone that needs a vape shop or head shop in downtown Boston! read more

Super service! He knew exactly what I needed. Product I bought is nice quality and warrantied. Again the gentleman was very knowledgeable, helpful and gracious! You don't find that everywhere in Boston! Good job! read more

I'm visiting from CA & I found this store on Yelp. It's bright & beautiful inside. Anthony & Ravi were friendly & helpful. I wish I lived here so I could visit more often. Thank you guys! read more

I really wanted to like this place. Gigantic inventory, beautiful space. Unfortunately they are insanely over-priced. I bought 2 packs of Juul pods, 1 CBD pod, and one Juul charger. The total was over $100. They also were trying to push misinformation: the gentleman behind the counter was insisting that in a few weeks their store would be one of only two places IN THE WHOLE STATE that you could buy juul pods. He also went as far as to say he had information that Juul was shutting down their website for online sales and I should stock up on pods while I can. Don't spread misinformation to push your overpriced products. Tourist trap. Hard pass. See ya later read more

Staff were very friendly and helpful! Inside of the store was very well layed out and the music playing fit the vibe.

I told him I wanted Banana which they didn't have but then I asked for an orange vanilla which is sooooo good dope vape shot got my oil pen there too everyone is great! read more

Great selection and the staff are amazing! Abby helped me find the brand of vape juice I needed and gave some good recommendations for pipes. read more

Go in and ask for Waldy. Seriously. It helps if you know a little bit about what you want beforehand and the staff can steer you in the right direction. Very surprised at how happy I left and would say the overall star rating is not very accurate. I'll definitely be back! read more

Went in looking to replace my device and the employees were so helpful. Great recommendations on flavors as and friendly all around. Will definitely be back! read more

clean shop, friendly staff but every JUUL pod and CBD pod purchased here leaks/breaks shortly after I use it. they only sell 4 packs of JUUL pods, usually 3/4 breaks. I've wasted a lot of money and will no longer be purchasing them here. read more