Great service, very informative technicians, they installed on the date they promised, delivered…read moreall the parts, set me up and its been great ever since. They had the best price, are local and their technology work. I had alot of questions and they were super responsive and very knowledgeable. I Highly recommend Rayne over anyone else in this business.

My soft water stopped being soft. I called and a service person came and pronounced nothing…read morewrong--and left. So I called another service and have soft water again. The new service tested the water repeatedly with chemicals to determine the degree of softness, a reassuring process.

I don't leave reviews and this review isn't even coming from me. I am leaving this review on behalf…read moreof my 4 cats. We just moved down to SB and I love to give my pets filtered water. Over the last 48 hours ALL four of them chug this water like I have never seen before in my life. They cannot get enough of it. I was on a 10 minute FaceTime call with my mom and the entire time my two cats are fighting to stuff their face in their designated table water glass. My kitties are so beyond hydrated now because of their love for Sol Wave water. Please never go out of business because I don't know what they'll do without you!!

Sol Wave generously donated water for a local fundraising event benefiting our non-profit. Their…read moreentire team was incredibly kind, responsive, and easy to work with throughout the process. We truly appreciate their willingness to give back and support our local community.

Excellent water and nice knowledgeable owner!…read more N Nkknngfotdysususydydydufuffuf

Visited this location to fill up some 5 gallon bottles on the way home from evacuating from a fire…read moreseveral weeks ago. It's set up like my local "water store" except more spacious and a plentiful inventory of bottles of various gallon capacities. Also, they have self serve spigots of different types of water; reverse osmosis water, alkaline water, and distilled water. The attendant was also very nice and attentive, ready to help or answer questions from anyone in the store. Lastly something to note, while they have dispensers of RO and distilled water outside for off hours water bottling filling. They don't have an option for credit card payment. I feel spoiled saying this but my water store's outside dispensers has a credit reader in addition to taking bills and coins. That said, that's the case with all water dispenser kiosks next to grocery stores in my area. So perhaps my local "water store" is equipped in that way as a matter of (business) survival/competition. It's fine if you're accustomed to having change or cash and if one refills during business hours you're good. I would certainly recommend this location to anyone wanting high quality water.

Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

Intall it, forget it and keep enjoying clean water! Dan…read moreHillard is my local rep and he is a expert when it comes to water systems. After 11 years I am installing a new system. Love LIfeSource

Nothing happened with Life Source. They did not offer alkaline water in jugs to be delivered. They…read moreonly install a whole home water system (very expensive) not what I was looking for.

Awesome company with big ideas to better the planet. Come and buy a cloud station here for…read morerefreshing water so you can feel good about the planet, your company, and yourself.

We have been a Kinetico customer for more than 30 years. We have never been happier with the…read moreoutcome of the customer service and especially the Kinetico product. Edward is responsive. He provided me with all the details of the water system that our city requested to pass inspection upon installation. His installation team is professional. They have the eye for the little installation details. I said this because of where my system had to be installed, and the team worked hard to make it happen. This morning, my inspection passed in flying colors. Edward was confident it would pass. We purchased the Premier Twin-Tank Non-Electric Softener, Premier Twin-Tank Non-Electric Chlorine/Chloramine Filter. There are only two of us in the household, and the product is sufficient enough for us. We couldn't be happier. It's a great system from a great company. As for value, I have said it all.

I was running my hand through my hair this morning and thinking "whoa my hair feels so soft"…read more Thanks Kinetico! I've had three systems installed by them and the process is always great. They recently helped me take my reverse osmosis system with me from my old house to my new one when I moved. I love the peace of mind I feel when I'm refilling my kids water bottles before soccer practice. The whole house water softener system is something I've been planning and saving for. My new old house (built in 1958) needed two systems instead of one, which would have been out of my price range. But they worked with me to finally make it happen. Roman is a great technician and his installs are super tidy.