***PLEASE READ IF YOU WANT GOOD CARE WITH A FRIENDLY BUDGET***…read moreAfter our appointment today we will not be going back. We have been clients for a few years now and I have been on the fence about continuing care at this location, and today sealed the deal. Two weeks ago we had an appointment for an ear infection for our dog. We were told to come back within two weeks for a free check up- which we clarified with the Vet tech and the Vet herself that this would be completely free for the visit and the swab. Today my husband was told it was be a fee of $27. When he addressed that we were told by 2 employees and checked at the front before we left the original appointment that the follow up would be free he was told that within the 2 weeks they had "changed their policy" but would waive the fee for us this time.....they explained that only coming in to the office was free......respectfully....no shit walking into the office is free. I understand $27 isnt a lot of money, but it truly rubs me the wrong way when you can't communicate to your clients properly. So if you're planning on coming into Breckinridge Park Animal Hospital...do yourself a favor and get itemized receipts, written expectations and fees for follow-ups and record conversations since their policy changes happen so frequently that they can not make their clients aware. After reading other reviews it seems like they have transparency issues and are after any dollar amount they can get. All of their responses to these negative have been "we're sorry for your experience and we want to be transparent with all clients"......Interesting there's no follow ups about these issues being resolved.

Ok I can't say enough about my first experience with this vet office. I noticed my cat was bleeding…read moreand had a wound under her neck. I was so worried and didn't know what to do. I called a vets office. They were really nice. I show up in the place was no longer there so I called again hey let me know that that office had closed down and that they were another 25 minutes away from me and couldn't get me in soon. So I just did another Google search and found another vet office right off of 75 and 15th St. this place was dark and dingy. It smelled bad. I went ahead and stayed because my cat was in distress. The lady comes in doesn't introduce herself. I thought she was a doctor come to find out she was a nurse and during our conversation asked me to fill out a drop off form. It freaked me out. I haven't even met the doctor yet. There's been no treatment plan and they're already talking about wanting to keep my cat overnight. I did another Google search I found Breckenridge park Hospital and called them from the other doctors office. The lady was so nice professional. She even asked for my pets records from her vet, which I had faxed over to her immediately they were able to get me in an hour from the time that I called I grabbed my cat and got out of that office. When I got to the Breckenridge pet hospital, it was nice and clean and airy and people were nice but professional. I was able to go to the back after only five minutes of waiting. They asked lots of questions which is great!!! I waited maybe 10 minutes before the doctor got back there, which is nothing, especially in a walk-in visit like that the doctor Elias was fantastic. She was knowledgeable and i could tell if she cared. They cleaned the wound and bandaged and educated me on how to take care of her and when I get the bill, it was reasonably priced and I believe I paid exactly what I should have been charged. I can tell just by one visit that this place is loving and kind professional, and gives quality care to pets. I'm bringing her back in this morning for a check up, but I may be changing her veterinarian office. They've made such a good impression on me. I definitely recommend you taking your pet here.

I do not recommend! Last year we brought our sweet Luna in for a hurt leg and got berated for her…read morebeing overweight. Instead of checking her thyroid my kids got yelled at by the vet and they put her in a diet of proplan dog food. This year when we brought her back for another leg issue we again got berated and finally after listening to me explain what I fed her and that she was walked regularly they finally took her blood to test for a thyroid issue and low and behold she had an almost non functioning thyroid! Sadly they didn't do any additional tests and she died a week later from a tumor on her spleen that burst. Horrible vets. Don't go there!!

Bad service at the front door Had a 4:30 appointment and…read morewaited until 5:15 to be seen. Once they finally did see us we asked them to verify the cost of the procedure. So glad we asked, they increased the price by move than $100 than that quoted over the phone. Bait & switch!

Having sampled a number of animal hospitals and boarding facilities in our life, this is a very…read morewell run and professional location. The staff is very knowledgeable and professional. We have also had occasion to board our furry family member there, too. Aside from the normal feelings of regret we pet lovers experience when boarding our pets, we have complete confidence in this business. While we have others to choose from, many closer, these people are great and worth a little longer trip to drop off or pick up of you are in Plano. Give them a try. Of course they also do grooming.

DVM Moebius is not a good vet…read more Under the guise of convenience I convinced myself that this place was good. I had come here for years since it was 3 minutes from my house. I had decent experiences with the vets and techs up until having to deal with Jim. DVM Moebius is not a good vet. I was only coming in for a cytopoint injection, but they insited that a vet visit was required, even though after the last vet visit and injection that a Cytopoint injection was not a vet vist/appointment. DVM Moebius is not a good vet. Regardless, as long as we were there, I wanted the vet to check a few things out. Told the tech and Moebius that I had a spot on my dogs tooth I wanted to check out as well as a few lumps on her hip. Instead, lets do a blood test, talk about a my dogs audible heart murmur and how amazing it is. Yes, its documented in her records and you can see we paid $5,100.00 for 2 cardiolgy appointments only to be told to change her food. So, yeah, lets move on. Anyway, the more I mentioned that I needed him to look at her tooth and hip, I was ignored. Never addressed. He kept recomending more things I needed to do at this appointment, but nothing in regards to what my concerns were. DVM Moebius is not a good vet. I have moved on from this clinic based on my single experience with him. Essentialy paid $500 for an allergy shot. DVM Moebius is not a good vet.

It was time for Georgia & Grady's yearly checkup. Like I…read morehave said before the 2 doctors who need to have the most compassion are vets & pediatricians, due to the fact that this group of patients can't tell you will it hurts. Well, we have found that in Dr. Erin Ricketts. She was so attentive & compassionate. She has the heart of a true animal Lover! Along with our yearly for G2, Georgia had to have an alien baby taken off her back. We are waiting to hear from lab work to make sure it's benign. Thank you again Dr. Ricketts for taking such excellent care of our pups who are Family. oxo

I have been taking my pets here for over 10 years, I used to drive from downtown dallas and now…read morefrom north Frisco, totally worth it. They are the best.

Murphy Veterinary is w/out a Doubt the Best in Town, I've tried Multiple Vet's & Everyone is so…read moreCaring & Compassionate. My Little Crissy Girl had Cancerous Tumor's popped up out of Nowhere on Her Leg & Over the Weekend it Swelled up & Erupted Twice. She needed an Emergency Surgery & They Operated on her the Very Next Day. I want to Thank Everyone for Saving Crissy's Life. I'm so Grateful & I Recommend them Highly. They get 5 Gold Star's.

we went there because my dog was walking in circle , throwing up and walking very slow like he was…read morein pain. They taken him to another room and a few minute later came back. We never saw them taking vitals and evaluating him. and they said he was walking fine. I told them of what happened and she said they have seen neglected dog like my dog and recommended grooming , They have grooming in their clinic. i felt they are shaming me, i know i am not perfect dog owner but isn't coming to this vet that my dog is not neglected. Emotions aside, this vet clinic didn't perform the necessary checkup needed and if they did with few minutes that they took my dog in another room , they never told us anything. we have taken my dog to another clinic and he was diagnosed with enlarge heart. So just go to another vet clinic and not here.

I agree with other reviewer, "do not go here and it is a money grab."…read moreThey misdiagnosed two of my dogs which as a result had catastrophic results. They also gave my dog ear drops that made her go deaf. When I said something, they tried to blame it on old age and then told me I should contact the manufacturer.

Nice and clean clinic, smells good too. Dr Pena was great, very pleasant and knowledgeable. The…read morestaff looks like they love working there

Great customer experience. They truly care about the pets there. Highly recommend…read more Pricing is very reasonable as well.

Loyal for 5+ years... but the moment I spoke up, I was shown the door…read more I've brought both of my dogs here for over 5 years and spent thousands along the way -- never once a "thank you" or any acknowledgment of that loyalty. Lately, scheduling visits and auto reminders disorganized with unclear communication. When mistakes happened, I calmly expressed frustration (no yelling, no cussing -- just a concerned pet parent trying to understand). Instead of listening or trying to make it right, they basically told me they didn't want to be my vet anymore. After years of trust and business, that's the response? Our pets deserve attentive care, and the humans paying for it deserve a little respect. I truly hope they improve how they treat long-time clients in the future.

My favorite place to take my fur babies to as I know they are in good hands. A few years back my…read morebaby Neo was attacked by a bob cat and they nurse him back to great health as many dogs don't make it after that. He was very scared for a while but with the caring staff , he is now friendly. Yes, it may be a little pricey but compared to all other places, it is worth it!!

This hospital told me I would have to put my cat down because of my cats condition and offered…read moreeither a thousands of dollars surgery or putting him down. I took my cat to another vet they gave him medicine and he is perfectly fine now 2 years later. Please do not take ur pet here..

For 14 years Dr. Pirkey and his team provided stellar care for my Husky Snow. From a puppy till her…read moreaged years, this team provided excellent care for her. She has passed recently and I even received a touching sympathy card for her loss from the entire team. I highly recommend this Vet service for your dogs care and even boarding services. They can do it all! Clark Tucker

Terrible people. Making accusations of animal abuse when someone is there to get help for their…read morepet! A pet they love with all their being! Shameful. People don't always have thousands of dollars to spare in this economy, and if you don't, you get no answers or assistance from these people. Treating people with disrespect does not help anyone.

Not our usual vet, but it was the only clinic that could get my dog in right away. Unfortunately,…read moreour experience with Dr. Warner was very disappointing. Her bedside manner was poor and she wasn't friendly or reassuring, and the appointment felt rushed. After spending only about 15 minutes with us, we were presented with a dental estimate of over $3,400. During the exam, we were told my dog's heart and lungs sounded fine. Wanting a second opinion, we followed up with our regular vet, who immediately detected a fairly strong heart murmur. That was very concerning, especially after being told everything sounded normal just hours earlier. This place is just money hungry and has no regard for your animal. Only positive thing is Ryan the vet tech who was very nice and a lot more compassionate than Dr. Warner. But will not be recommending this place to anyone .

"Country Brook Animal Hospital",.... sadly in name only…read more I've been a customer since the doors opened back in 1987, you could always count on Dr. Pipes, he was always available and always made time. All my friends and family used Country Brook because of Dr. Pipes. Because you could get in and because they could be counted on. Country Brook was standing room only for that reason. I personally have waited 2 or 3 hours, on many an occasion so my pets could get the care they needed, great care as a matter of fact. I know Dr. Pipes kept long and almost certainly hard hours, he was always devoted, he personally called many times long after closing to update on the status of our pet,... he always did this,... I remember on two separate occasions he called well after 11PM to let me know the status of seriously ill pets, and even allowed me to come up and visit my dogs after hours knowing they might soon pass away. In my opinion, anything less than this is criminal and lack luster,... Dr. Pipes is a true country Dr. I know, as we all did from conversations in the waiting room, that Dr. Pipes would retire one day and things would change, I even used to joke with him about the conversation people were having and what we would all do after that. These big conglomerates buy up all these great veterinarian clinics when real vets retire and turn them into empty shells of what they used to be,... short abbreviated care,... employing rude dispassionate vets with a fraction of the schooling,.... mediocre vets who might just serve the community by working a vitamin shop. ,... why can't these conglomerate continue to replicate the passion and the expertise or at least come close by aiming to the right of the just ok? Sadly, I'll be looking for something better!