Very happy with De La Cruz Cleaning! I called 2 days ago and needed a deep cleaning in preparation…read moreof selling my dad's home. They were able to fit me in today which I very much appreciated for the short notice. We did a walk through before starting to confirm the cost and we're on the same page. Very friendly, professional and efficient! I would highly recommend and use them again!

We hired this company for a deep clean and unfortunately had a disappointing experience…read more During the cleaning, vinegar was used on our cement tile floors, which damaged the finish. When I brought this to the company's attention, they initially responded quickly and expressed a desire to make things right. However, once I requested compensation for the damage, communication stopped entirely. It has now been over a week since my last message. My follow-ups have been read but not answered. As I've continued cleaning and organizing the house, I've also discovered that some areas appear to have been missed altogether. For example, the shelves in my children's room had a significant layer of dust on them, suggesting they were not dusted during the service. Mistakes happen, and I would have been willing to work collaboratively toward a resolution. What has been most frustrating is the lack of communication after the damage occurred. I hope the company chooses to respond and address the situation. If they do, I would be happy to update this review. I am giving three stars because there were some areas of the house that were cleaned quite well.

I had scheduled Lyly's Housekeeping for an unfurnished move-in clean. They did a great job, were in…read moreand out on time, specified if I wanted anything done in particular, and overall were kind, detailed, and timely. They had better quotes than some other businesses that I had researched in the greater San Diego area. Will definitely be using them again in the future! Thank you to Valentina and her crew!

These poor cleaning women. The cleaners are very nice and fantastic but the management of these…read moreservices has been a nightmare. I paid $780 for a deep clean for 6hrs via Zelle. After the deep clean, they said they would give me regular fixed pricing for maintenance, which was $220 every 2 weeks for 3 hrs each clean. They kept mixing up my text with other clients so it was very confusing on time, price, and duration. After they came 1 time for the regular maintenance, the management told me I had to give them cash in person from now on. The second time they came I went to the atm and by the time I came back they were already gone (only worked 2 hrs). They shamed me for not having the cash and told me it was embarrassing to ask for payment. Now after servicing my home 5 times, they tell me that my home needs picking up and changing of sheets (which the cleaners offered to do the first cleaning) is extra work and my home is so big that they should be charging me $50 more each time, but they will give me on $20 increase and if I want to pay by Zelle, it's additional $10. I tend to keep missing the cleaning ladies because they only come for 2 hrs instead of the 3hrs I thought I was paying for. They also continue to mix up my text messages with other clients. Clearly they don't know what FIXED PRICING is! Never going back!

Four months after I posted my review, the company responded. That and the 1 Star rating shows how…read moremuch they pay attention to their reputation. Also, you'll note they never disclose how many cleaners they will send at an $100/hour. The answer is one person that they pay $30/hour and they pocket the balance.

Theives and thugs run this company. Stay away from them they sit in the small bathroom for two…read morehours and the bathroom isn't even clean. When you try to request a refund, they tell you they're gonna call you back and have multiple thug like people saying they're gonna show up at your house. We sent multiple pictures and they still will not give us a refund.. They are tricky and with the Internet so you can't find any bad reviews but finally, I found this one. This is their website : https://yellowgloves.ca/

I just love Mirna so much ! Mirna & her team are fabulous !…read moreAbove and beyond ! If you need A+ cleaning service, call her !

Well they at least responded once. Received a reply "Unable to service" with a reason of being…read morebooked for the time I requested and when I tried giving alternate times no reply.

I got the move-out cleaning service for my 1bed1bth apartment that was about 650sqft. Cleaners…read morearrived on time and finished pretty quickly (it was estimated about 2hrs). They did a fantastic job, my landlord said it was one of the cleanest apartments they've received back! I got my deposit back and the price for their services can't be beat. I wish I could have brought them along with me to LA .

I normally don't leave reviews, and when I do they're normally positive reviews. This is not the…read morecase...and it's a long one because I want to be detailed. Please DON'T hire this company. I am truly disappointed and upset over the quality and efficiency of the cleaning service provided by this company. "Pattys team" was simply awful, unprofessional, and did not provide the move out deep cleaning I ultimately had to pay. The only reason I'm giving them a 1 star is because Karla C (who I communicated mainly by text) was very responsive and accommodating. The cleaners arrived within the time frame provided and only two (from what I heard of their conversations it seemed as they were a couple). When they arrived they did a walk through of the apartment BEFORE starting to clean in order to inspect the condition and advised me it would take them 2-3 hours. Around 4.5 hours later I received a text from Karla saying the cleaners need more time due to "conditions of the home." The cleaners told her that my apartment was more work and dirtier than they expected and they attempted the charge me more money. The condition of my apartment was nothing more than a normal move out/deep cleaning. My apartment was completely empty and relatively clean. They DID NOT do a move out clean. I observed them since 1130 am and noticed that she has giving him instructions consistently on how to deep clean while she wasn't cleaning. At one point he was left alone to clean the small bathroom alone that he spent over an hour on. I'm was concerned at the efficiency of them. I was in the living room during a 40 min period taking apart one piece of furniture and observed them NOT clean anything beyond wiping down a counter. I also had a friend over who observed the same. They did not pull out the appliances to clean them, didn't clean the freezer, barely wiped down the baseboards despite telling me that they had to spend a significant amount of time on them. I had to go back and wipe down walls, cabinet doors, baseboards, and clean the freezer myself. Karla was receptive and when I sent her photos agreed that they did not provide the quality of work they allegedly normally offer. However I had to actually call her and request a reduction of rate in order to receive any response or discount. I was still charged $216 despite after informing Karla and going back and forth being provided an "$80 discount." When I turned over the apartment my leasing agent expressed her concerns over the cleaning quality and advised me she would be reaching out to the company to finish cleaning properly. The cleaners spent SIX HOURS in my apartment and did nothing beyond a normal cleaning. Then tried to argue with me when I expressed concerns. The girl also attempted to get me to pay her cash directly rather than waiting for the company to charge my card. It was all completely unacceptable, unprofessional, and disappointing. It was a complete waste of money and time. I hired them because I wanted to support a local business, they had "fair" rates, and relatively decent reviews. I needed a move out clean and decided to give them a chance. Please don't waste your time or money on this company. I should have paid double the price for a larger professional corporation or company to handle my cleaning needs.

Amazing, amazing, amazing!…read more About a year ago, we moved out of a house and we wanted it cleaned thoroughly after we left. The three ladies worked tirelessly and meticulously and the result was nothing short of extraordinary. The price, considering their tasks, was completely fair. I wholeheartedly recommend this cleaning service!

Excellent cleaning ! They cleaned up to our standard and were extremely detailed. The best house…read morecleaning we have had in SD.

Priscilla is a gem. She does everything we expect and then more. We makes our life better. We are…read morevery satisfied with the quality of her service.

I couldn't be happier with the cleaning service I regularly receive and love that they use…read morenon-toxic, high quality products in my home. We have two young children, so it is very meaningful for us. My home is always absolutely spotless, with incredible attention to detail in every room. It's clear that Prisca takes pride in her work and goes above and beyond to make sure everything is cleaned thoroughly. If you're looking for someone reliable, hardworking, meticulous and kind, I highly recommend Prisca in particular. She's genuinely wonderful to talk to and always takes the time to ask if there's anything special we'd like done that week, which makes the whole experience feel very personalized and thoughtful. Her energy always brightens my day and we look forward to seeing her every time she comes. We've worked with a couple other people, like Adriane, who are just as amazing! The value of what we get with Green Frog cannot compare to any other company. I'm very grateful for them!

Kaitlyn and Elbert did a very good job cleaning my condo after renovation. There was a lot of dust…read morefrom painting, but they worked hard and cleaned everything carefully. The place looks much better now. They were on time, friendly, and professional. I'm happy with the result and would use them again.

The cleaners Matt and Elbert did such a good job! We had our floors redone and there was dust…read moreeverywhere post construction. They were super nice and made sure everything was to my liking before they left. Thank you!

excellent cleaning job, on time and finishEd the whole house in a timely manner. highly recommend.read more

A cleaner from this company broke one of the cabinets of the hinges and it was laying on the ground…read morewhen I came home Tranquil home offered to send someone to fix and proceeded to waste about 8 more hours of my time over the course of 2 days and the handyman never showed 2 days in a row The cabinet was fully functional before it was torn off the hinges and left on the ground One of the hinges was broken and the company kept leaning on that but the cabinet fully worked The cleaner didn't even clean my sink lol Just all together a really huge waste of my time and money since I have to fix the cabinet myself I have worked with them in the past and it was fine but it's truly not worth your time when sometime could be okay or they break something in your home and leave the house dirty I also had surgery around this time and got my house cleaned due to barely being able to walk so it was insanely disappointing to have -another thing added to my to do list -an apt that was still not cleaned -more time wasted with them scheduling a handy man who was a no show twice Not worth your time Not worth your money I can only assume if they didn't want me to review them on all review sites they would reimburse me for having to get the cabinet fixed

Have to say I was not pleased. I contracted Ms Garcia for a trial cleaning to see if it would be a…read moregood fit for a 5 hour clean so that cumulative travel time could be reduced. First BIG issue was she showed up with a second cleaner. She never asked if that was OK. It was not. I agreed to continue with the cleaning where I would pay the second cleaner less than Marisol and reduce the time. They insisted on working together which was against my instincts . After 2 hours, they were still cleaning my bedroom and adjoining bath. There was nowhere near 4 hours of cleaning done. Then they came downstairs to do the kitchen and living room. I stayed nearby and they worked decently hard. Problem was the friend was terrible while Marisol did a pretty good job in the kitchen. In the end I paid more than I would have with just Marisol and got less for it. To tell the truth, she lost me when she showed up with a second unauthorised person. ----Not professional.

Very satisfied with her work, great cleaning Service!/ Estoy satisfecha con su trabajo, excelente…read moreservicio de limpieza.