Four months after I posted my review, the company responded. That and the 1 Star rating shows how much they pay attention to their reputation. Also, you'll note they never disclose how many cleaners they will send at an $100/hour. The answer is one person that they pay $30/hour and they pocket the balance. read more

Theives and thugs run this company. Stay away from them they sit in the small bathroom for two hours and the bathroom isn't even clean. When you try to request a refund, they tell you they're gonna call you back and have multiple thug like people saying they're gonna show up at your house. We sent multiple pictures and they still will not give us a refund.. They are tricky and with the Internet so you can't find any bad reviews but finally, I found this one. This is their website : https://yellowgloves.ca/ read more

I requested a deep cleaning for my large master bathroom and I'm so satisfied with their service! One technician was provided for my service. I was given a window of when they would arrive and they were right on time. Once the technician completed their work, they let me know I can check if it's good to go prior to leaving, which I really appreciated! Just want to note that their service is a minimum of 2 hours. Payment was made online and you can tip through their portal as well. It was also my first time hiring cleaners and they exceeded my expectations. I've been cleaning my bathroom on my own prior to hiring them and it's definitely way better than I've ever cleaned it! Highly recommend and will be requesting their service again in the near future! read more

Definitely not worth pay $340 for deep clean (generously paid $350 without checking their work)! I was helping a friend who looked for house cleaning service. I was convinced to try Yellow Glove Cleaning based good reviews on Yelp. They had a long list of what deep cleaning covers but apparently it wasn't done as promised. When we came inside and checked, it was pretty shocking to find how incomplete it seemed. Dusty tables, unswept floors, stains on shower handles/faucet, black molds around bathtub...etc I was embarrassed to recommend this company to a friend. He said his previous cleaning service experience at $200 was way better than this. DO NOT RECOMMEND. Not worth the money! read more

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I didn't hire them because, the quote changed twice. I asked for 2 cleaners. They said yes, then said they would only send 1 person to clean. Emailed me several times with a contract to sign. read more

I requested cleaning from here prior to moving out of my apartment. I only wanted simple things to be taken care of but the cleaning I received didn't quite hit the mark. I got a complaint that the ladies who cleaned the apartment used abrasive chemicals resulting in chemical burn to clean the tub and was told that the finish of the tub had to be redone because of it. I have to note here that I do not have abrasive chemicals so it could have not been my doing. Also, the fridge and oven were not quite cleaned properly and received a comment that it was quite dirty still. The window sills were also unclean as well. I reached out to them personally if they could come out to reclean the apartment but was told they needed at least 48 hours' notice to schedule another cleaning. Leasing office told us either have them reclean it or ask for a partial refund. They provided us neither. I opted to pay more out of pocket to find another cleaning service on short notice. The reason behind them not offering partial refund was "You did not tell us to clean according to leasing management's standards. We made an agreement with you, not the leasing office." Well in my defense, how could you satisfy this customer if you couldn't also satisfy another party? It's like saying you cleaned to the standard of your own, versus two other opinions. I could not be present at the time of cleaning as this was scheduled during the COVID outbreak. You would think they could provide better service to us instead of blaming us for not telling them it was per leasing office's standards. The moment you stepped onto the apartment property, wouldn't you have the slightest clue whether or not you would be cleaning per apartments standards? Common sense. Unhappy customer leads to unhappy review. read more

One star is by default, the other is because they were nice. Other than that, the quality of work is horrendous. These young ladies basically did a light wipe down. They did not do ANYTHING I asked. They left our unit FILTHY. Just absolutely lazy, sloppy work. There was no way I was paying them 180 and severely reduced their pay after speaking with the manager, Evugene. See attached photos. read more

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My cleaner was Desiree and she was just amazing! Everything was cleaned beautifully and so fast! And, I couldn't believe she even cleaned my oven, too, ( A job that usually takes me half the day!) with all the other stuff she did! She was very detailed, very thorough, very fast and I just couldn't be happier! I would give her 10 stars if I could. Just exceptional! read more

I've been using this team for over six months now consistently 1x a week to keep my house cleaned/maintained. They are ALWAYS on time and are effective with their time at home. Evgeny and Monique always send me a confirmation text the day before service and a text when on the way to our home. These texts are beneficial in keeping our cleanings scheduled. I highly highly recommend using this company if you are looking for consistency, need a fresh start or extra hand, and guaranteed cleaning. read more

Yellow Glove Cleaning - Dining/Kitchen - Home Cleaning Near Me

The ladies were really nice but I paid for a deep cleaning for a move out. It took them 5 hrs to 2 ppl to do a 900 sf house. There were several items that were overlooked after they left. Rust on my counter that easily removed when I scratched it. Dust and calcium left on the shower head. The floor was still sticky - they used a once over thin swiffer like Mop to deep clean. The vent was not cleaned and when I reached out about some of these items the two asked me if I inspected before they left. I just didn't catch everything it looked clean I'm not paying to be a manager. I'm paying to trust the work and I would not recommend using them again. Deep clean was $355 read more

It was an easy setup to get the appt. They were late by 30 minutes, but once they got there and started working, they did a FANTASTIC job! I would recommend them. Everything was cleaned very well. Even when I saw a streaky window, she took the time to come back in the house and take care of it! The cost was very reasonable for the outcome. read more

I'm using Yellow glow services for almost 2 years for occasional cleaning and looove it. The whole experience is smooth from easy scheduling to the work perfectly done. They're always on time, fast and efficient. I was moving out from my apartment recently and there was no doubt about calling Yellow glove for move out cleaning. What can I say... awesome job as always (and my deposit is back:)) Thank you read more

Very responsive and ethical company. Their cleaning staff report any issues right away, and help to be an extra set of eyes during the moving process as they took note of anything in the home that needed attention after cleaning. Allison, the manager, and the owner also took extra time to attend to our questions and concerns. We can't thank them enough for their attention to detail and effort to be the best in the business! read more

They will give you great advice even if you are just calling to ask how to solve a cleaning issue. I genuinely appreciate Andre's transparency, support, and help advising us over the phone. When we eventually needed some help with a different issue we called them back and the two women who came to our home, Natalia & Maria, did a fantastic job for us. Thank you! read more

Owner is extremely responsive and professional. Reasonable upfront pricing. Military friendly. Licensed and insured. Flexible scheduling options with clear instructions. Multiple payment options including Venmo. Cleaning crew arrived in matching uniforms, with proper personal protective equipment, adhering to social distancing, and maintained consistent communication. Received a notification when they were in route, on site, and 30 minutes prior to work completion. Move out cleaning included window sills, kitchen appliances, bathrooms, wiping down of cabinets, baseboards, dusting of ceiling fans, sweeping, mopping, and vacuuming. Pleasantly surprised they had cleaned the sliding door tracks, wrapped the toilets with sanitized bands, and creased the ends of our toilet paper. Home smelled great and looked even better. We were so impressed with the quality of work we requested a quote for routine cleaning. Highly recommend this small business. Ask for Monique you will not be disappointed! read more

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I will start by saying Evgeny was very kind and not at all difficult to work with. When Ana came to our house, we also thought she was lovely. However, they simply do not do a great job. We tried them for weekly cleanings for several months and the floors were never clean...the furniture was never really dusted, and our things were repeatedly broken. Today was the last straw when a piece of the floor molding was just missing after they left. After digging through the trash we were able to find it. They denied even throwing it away. Evgeny did not charge us when things were broken of course and he was never ever rude. I want to give them another star for being nice people but the job they did was just not good. read more

Yellow Glove Cleaning - Luckily we found it in the trash they took out! - Home Cleaning Near Me

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We have been using Yellow Glove for four or five months now as a monthly cleaning service. All in all, I am very pleased. They are prompt and quick with their cleaning. They are thorough with a general cleaning, so I can do things like clean the baseboards, clean the fridge, and all those other nitty gritty parts of cleaning. I know what to expect when they come. The only reason I am not giving five stars is, if something is on the floor, they won't move it. Every time they come I have to move our shoe rack, our hamper, etc., otherwise they will just clean around those places. What I have learned about trying other cleaning services, is it is very hard to find consistent service, and that is what I am getting with Yellow glove, so I will keep on using them as my monthly cleaning service. read more

The best cleaning we've ever had and will DEFINITELY be booking them again. This is the cleanest our condo has ever been. The only two things that we weren't thrilled about was 1- their cleaning products left a strange odor for a couple days (smelled like bug spray), but worth it since everything got so clean. 2- we got in trouble in the neighborhood because I guess they took our trash out, but just placed it on top of one of the neighborhood trash cans. The bags were rummaged through and left our personal mail all around the street which made our neighbors contact me to yell at me. Overall, they were incredibly polite, on time, worked very hard and fast, and even cleaned all the baseboards and doorways! All for a very reasonable price. read more

950sqft 2B/2B condo, no furniture. 2.75hr cleaning with 3 cleaners. Carpet is already shampooed by another team. Happy with responsiveness during scheduling and pre-arrivial messages. A bit surprise is toilet is still dirty, windows are only cleaned one-side (outside part of the window is not part of cleaning), balcony is not cleaned. read more

My house was cleaned by this company on May 4, 2022 and I left my review on June 20, 2022, and because I didn't think that they were great, the owner had the nerve to call my review "highly suspicious." So what it was 2 months later? I had been busy. I reviewed some vets many months later. It doesn't alter the truth of the review. I didn't notify your company about the baseboard damage because I didn't want to deal with you ever again. Why was the kitchen floor still dirty after your people washed it? It's not my job to redo it after paying $240 dollars. You should be ashamed for putting me down after the shoddy work you did. Doesn't this speak volumes about this business, if this is how they respond to honest criticism? There are many other companies out there that can do this work without the hassle. Find them! read more

The ladies were early and did a very nice job. It was a move out cleaning, the house smelled amazing. They were efficient and professional.

We were quoted $320 $40 labor fees never said the $320 is for 4 hours ONLY and then if they take longer than 4 hours it's $40 per cleaner. We get a call at 5 hours and 37minutes that the house is almost done just kitchen left, is it okay to continue. Why would they wait until a whole hour and half later to call instead of at the 4 hour mark to ask if it's okay to continue. This is a move out clean the house was completely empty, so for Andre to say there was a lot of "stuff" is not right either especially not something that will hinder time. So now we are to pay an extra $128 for their lack of communication, literally a hustling the situation. Contacted should have been made at the 4-hour mark and the quote should have explicitly said $320 is for 4 hours only. read more

I am SO SO happy I chose Yellow Glove Cleaning for my move in clean! WOW. Ana and her team were so quick and sweet to work with! To be honest, I was surprised they finished cleaning my new home so quickly. But when I walked in, it was sparkling! And the cleaning showed they paid attention to ever little detail from inside/outside all the cabinets, our refrigerator, etc. I will highly recommend them to my family and friends! Thank you Yellow Glove for doing such an amazing job! I'll reach out in the future for any routine cleaning we need! :) read more

Highly recommended! They were super responsive and attentive to details. Available on short notice and cleaned thoroughly. read more

Definitely not 5-star cleaning. I needed to have my house "deep cleaned" prior to putting in on the market for sale and this company was recommended by my realtor. Prior to their coming I had some wood floors refinished and the folks who did that were very careful about confining the dust and cleaning up after themselves, you have to be if you are staining and sealing wood. Yellow Glove complained that there was dust "everywhere" which is much more than they expected. The entire downstairs of the house is tile and that was cleaned and sealed by another company. Despite that Yellow Glove complained about the dirty floors. One section of wall was dirty where my dog liked to lay and Yellow Glove made no effort to clean that at all, I guess their idea of deep cleaning and mine are not the same. I would definitely not recommend these folks to anyone, prices are high, communication with the cleaners is an issue and the job was sub-par. read more

I was very impressed by how clean the house was afterwards. I now scheduled them to come biweekly.

My husband and I purchased a new home. Unfortunately, the house was very dusty, the bathrooms were left "browned," and dirt and pet dander littered everything from the floor to the blinds. We had ordered the services of a house cleaner through Home Advisor and were disappointed with the results. Hesitant to hire another cleaner for a move-in we were in the process of doing, we finally conceded and picked the highest rated cleaning service on Yelp. In addition to this, we heavily vetted the reveiws to ensure the validity of what was written. We booked the services a week in advance (we wanted to do it sooner, but they appeared to be fully booked). On the day of the cleaning, Evgeny showed up with his crew on time. He did a quick walk through of our two story house (approx 1500 sq feet, 3 bedroom, 3 bathroom), gave us a price ($540, but we also included window/blinds cleaning), and immediately his crew came in and went straight to work. From arriving to our house to cleaning, the total time was less than ten minutes. There was no playing around or wandering, all 4-5 of them hit the ground cleaning. We left them in our house, apprehensive that this cleaning would be as bad as the previous one. However, Eugene and crew called us 4-5 hours later and asked us to come back to see how well they did. We were astounded. The house looked nearly new. The floor was shiny and bright. The appliances (oven, fridge, washer/dryer, etc.) looked brand new. Our garage was free of dirt. No more cobwebs. Granted, there were stains that could not be removed no matter what. And there was only one area (top of the bathroom door in the master's bedroom) where dust was present. Overall, we were insanely pleased with the cleaning. The money was well-worth it. In the future, we will be using them for regular cleaning. For anyone looking for housecleaning, try Yellowglove and you will not be disappointed! read more

Evgeny and his team are brilliant. They honestly are the most amazing people not only with their services but their customer service. My family and I have been thrilled with the team's punctuality, the job they do and the price. Nothing is too much trouble for them and it is always done with a smile. They're the best cleaning service I could find and I have been with a few cleaning companies. If you want the best clean at the best price don't look further than Yellow Glove Cleaning! read more

Yellow Glove Cleaning - General cleaning service - Home Cleaning Near Me

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I used Yellow Glove Cleaning for monthly cleans for a little under a year. I absolutely love Monica's team and would recommend them to anyone looking for reliable, kind, fast, and thorough cleaners. Took my trash out, always asked if I wanted anything in particular focused on, did dishes, changed sheets, and overall did a wonderful job. I would keep using them but unfortunately, I'm moving out of their service area. 2 people came for 2 hours for $160. They were able to work around me and my work from home schedule and my sweet dog. They sent notice the week of confirming my appointment and were communicative of when they were close to arriving. read more

Friendly service and prompt response. I will definitely be hiring them again. My house looks great!

Now that Andre has taken over, the communication has gotten much better and I did give them another chance and it's gotten a lot better! Looking forward to more!! read more

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We had to cancel our appointment, so cannot comment on the cleaning process, but Andre was extremely helpful and understanding throughout the whole process. We will definitely be using yellow glove in the future! read more

Andre reached out to me right away to respond to my inquiry. His team did an amazing job cleaning - I plan to use them on a monthly basis

This was my second time using Yellow Glove for my move-out from a rental unit. They did a great job the first time so I used them again. This time was just as good. Cleaned our 3 bed, 2 bath house in 3 hours time and the price was reasonable for the work that was done. Evgeny was easy to work with to get the cleaning scheduled and sent me a receipt upon completion. Payment method was easy and they accept Venmo payments. I highly recommend their services and will use them again in the future! read more

Super fast response and easy quote from Yellow Glove Cleaning! Scheduled a deep cleaning of my small condo and I'm so glad I did. The crew had no problem with my call box gate entry (so I could let them in remotely, while at work), and retrieved the key from under my doormat. Communication was all via text which I appreciated (let me know they're on the way, and when they left). Very satisfied and impressed with the attention to detail and thorough job that was done! The soap scum/hard water stains on my shower door are completely gone - sparkly glass is back! My oven looks brand new again, as does the microwave. And dusty blinds no more! The place smelled great, like wood polish, when I walked in. Love that! No chemical smell at all. Will definitley be using these guys again soon! read more

This company does not communicate with their employees at all.. I have a 3/2 that only needed 1 of the 3 bedrooms cleaned and I specifically said not to bring in any supplies as I have bad allergies and wanted them to use my supplies. I also specifically asked for laundry. They showed up 45 min late, tried to bring in all of their cleaning stuff and had no clue what they were supposed to do. They did an ok job but left the microwave dirty and didn't do the laundry as requested. I was charged for the full 3/2 cleaning. I let it slide but asked for the same cleaners the next time so I didn't have to go over everything again. The next scheduled cleaning-2 completely new people show up, cleaning supplies in hand, again having NO idea they weren't supposed to bring in their own supplies. I had to go over everything AGAIN and they STILL didn't do the laundry. They did a fantastic job cleaning and get 5 stars but the company then charged me $70 more than the quoted price saying that they changed me over to an hourly rate because we were skipping 2 bedrooms (making it seem like it would be cheaper). Horrible business practice to change a customer's rate and not even send them a written agreement to let them look over it. Why would anyone agree to being charged MORE for less. Needless to say I cancelled my contract and will be looking elsewhere for my cleaning needs. read more

Always professional and completed a thorough job. They were on time always and handled interacting with my dogs well while I wasn't home. They made my home feel/look/smell amazing every time. I don't know what I would've done without them! read more

Very good service. I am not giving them 5 stars due to initial scheduling problems. The owner followed up with me after my review and we scheduled a general house cleaning. Communication was super smooth this time and the house looks great at a reasonable price. I will be calling them back for my monthly cleaning. read more

Evgeny is a great communicator. He set an appointment, reminded me the day before and updated me on their arrival time. The cleaners were fast and efficient. It's only been a few days since they've been here but I feel like it's as clean as when I first moved in(and I have cats....let's just say litter and hair everywhere!). I'll definitely be booking them for monthly cleanings! read more

The Yellow Glove Cleaning team did deep clean on my house. I just finished a renovation on a bathroom and the house was covered in dust and tracks from contractors. They did an amazing job returning my home back to its original condition. I highly recommend them! Thank you! read more