I am a very difficult person to impress with auto mechanics. But this place consistently delivers…read moreand is always trustworthy. I feel like they really know what they're talking about and they don't push unnecessary upgrades. I find it's easiest to drop my car off first thing in the morning and just take an Uber back home. It gives them all day and they are always fast efficient and affordable, not like some of these tire shops that pushes services and don't care at all about you.

We were thrilled when we first discovered Daddario. At that time, we really trusted them…read more However, over the past year, it's been negative experience after negative experience. With them missing or forgetting to do what we needed. Their resolution is "we will get that next time." Not just once or twice. At least the last 5 visits. Most recently we had a car inspection. Needed an oil change but they didn't notice, and didn't offer. Decided to take that car to dealership who happens to be on the same block as Daddario but much easier to get in and out of, plus the dealership is open on Saturdays. Anyway, we go in for an oil change and the mechanic noticed a hole in the tire. A dangerous hole that could cause a blow out on the highway. How did Daddario miss this in inspection? The car had recently hit a bad pothole in neighborhood, left behind by utility company. The inspection was immediately after that incident. I feel like Daddario is in too much of a rush or their mechanics are lazy. They've lost our business. The only reason it's 2 stars instead of 1, is because the guys on the phone and at the desk are friendly. But, yet no accountability for missing and forgetting things.

I had an exceptional first time experience at Auto Care Unlimited. After trying other local repair…read moreshops that were overpriced & unreliable, I have found one that I feel comfortable with. Joe & Michelle were very helpful & knowledgeable during the repairs. Communication was very good, repairs were done in a timely manner & the pricing/quote was fair & there were no surprises. The car is running great! Their sign out in front says it all.........Thanks. I will be back.

Was in the area visiting friends when my Honda Pilot indicated that I needed an oil change. Having…read morea couple hours to kill I looked up local businesses to see if I could get my oil changed. This company said "sure" and I headed over. As I wasn't sure I could pick up the car by closing, I requested to pay up front and they could lock the key in the Pilot as I had a spare. Owner said no... they would just get my cc# over the phone. At first I thought he was kidding. He wasn't. I figured he was going to try to upsell filters or something to which I would just say no. That's exactly what happened and I said no thank you. I returned at closing to pay for my oil change and the bill is $93 and change...WTF!! Was expecting about $50. He said he used synthetic oil and some super duper filter even though I didn't approve either...nor did he ever even suggest those options. He apologized...assumed I wanted them. My fault for not insisting on a price up front but in my 65 yrs never had I so blatantly ripped off. $94 oil change...jeez... Stay away from this guy!

Excellent service! My family has been having their cars serviced by Good's for over a half a…read morecentury and have never been disappointed. Over the years I personally have lived all over the country and experienced everything from the top of the line to the schlock of the line. Good's is the very best, and the standard by which I compare all the others.

I don't question the quality of the work but their services are priced at a premium and I was…read moreprovided with a list of thousands of dollars in additional recommended preventative maintenance. I don't believe the value received matches the amount charged.

Drove my car in, after they "serviced" it I picked it up and it died 5 miles down the rd. Claim…read morethey did nothing but run a computer scan, that then turned into a scan and doing something with the plugs...they claim no fault, I call bs, you've been warned and so has the bbb

I went to Roberts for an oil change for my BMW. Staff were friendly and even replaced my key…read morebattery at cost (I told them my key wasn't working and gave permission to fix it). It's not always easy to find quality mechanics, especially ones who know BMWs, so I'll be going there again when I need to. The mechanic also looked over my car and let me know about any concerns. They originally asked if I could drop my car off for the day but when I asked for a specific time and said I'd like to wait, they gave me a time and called me as soon as it was ready about an hour and a half later (just as they had estimated).

I'm not typically one to write bad reviews, but these guys did me a serious disservice and left me…read moreno choice. Jones has been servicing my TLX Type S for 2 years now, and have typically done a great job with communication and quality of work. For 2 years now, I have requested that they forgo running my car through their car wash, as my vehicle has a dual layer ceramic coat and has only ever been hand washed (I'm an auto enthusiast). They had my trust, as the service advisor once jokingly told me they washed my car during a previous service. On Dec 26th, however, after a routine service, I noticed the vehicle had been run through the car wash, and as expected, my paint was covered in micro scratches / swirl marks. I pointed this out to the service manager and he acknowledged their mistake (and even gave me a hand written note acknowledging their mistake), and offered to have their detailer buff out the scratches. I mentioned that simply buffing out the scratches would effectively remove my expensive ceramic coating, and would not be an adequate remediation. In order to restore the car to its previous condition, the ceramic would need to be removed then reapplied, per my detailer. After explaining this to the service manager, I was questioned about the quality of my ceramic coat, and was told that ceramic coats should prevent scratches in an attempt to pivot some of the blame. Any good detailer knows (and a simple Google search suggests) that ceramic coating does not prevent scratches, rather it adds gloss, protection from environmental contaminants, and ease of cleaning. After emailing the general manager, Kris, about the situation, I received a call from the service manager where I was told the scratches were not from the car wash and must have been present before the service, again that ceramic coatings prevent scratches, and they would not be willing to rectify the situation by working with my detailer to restore the vehicle to its previous condition. Instead, I was offered a complimentary oil change and tire rotation. Instead of making the situation right, Jones chose to lose a potential life long customer and damaged their reputation in the process. Anyone who considers themselves an auto enthusiast should avoid Jones at all costs. I'm extremely disappointed. The photos of the side profile and front of the car were taken in Oct 2023 demonstrating near perfect condition, and the three photos with swirl marks / micro scratches were taken post-service for reference.

I just bought a used Lexus from Jones Acura and the experience was great. No pressure, good…read moreservice.

Took my Jeep in for a very small coolant leak…read more After putting in on the lift the Service Manager told me it needed a new thermostat and housing - $389.00, installed. I took it to another mechanic (recommended by a friend). After putting it on the lift, the Service Manager told me the lower hose clamp was tightened. Problem solved; no charge. The Service Manager asked me who told me I needed a new thermostat and housing. He rolled his eyes and chuckled when I said Meineke in East Petersburg.

Great neighborhood spot. Always good service with fair pricing. Consistent owners. Would definitely…read morerecommend...I've been going here for 3 years now.

We were traveling through Lancaster County in our 2005 Honda Odyssey when the A/C suddenly stopped…read moreworking the day before we were supposed to leave town. We were worried traveling all the way across the country in smeltering heat with a baby, but Steffy's Garage in Leola completely exceeded our expectations. They got our van in the very same day, diagnosed the A/C issue quickly, and had us back on the road with an unbelievably fast turnaround. Even more impressive, the team was willing to stay late if needed to make sure we could continue our trip. Everyone we interacted with was friendly, professional, honest, and communicated clearly throughout the process. It's rare to find an auto repair shop that combines excellent customer service with efficient, high-quality work. If you need auto repair, A/C service, or Honda Odyssey repairs or any repair in the Leola or Lancaster area, I highly recommend Steffy's Garage. Whether you're a local or just passing through like we were, this is the kind of shop you hope to find when you need help.

Great bunch of guys told him I was from out of town and my situation being stuck overnight with my…read morewife and my little boy and they got to my problem immediately in the morning and got me back on the road within a couple hours. I'd recommend them.

Ridiculously expensive! Never again. $114 for an oil change, everything is high and we were given a…read morelist of things they said were needed many that were just done.

I took my car to McKonley's Garage for a second opinion on the horrific noise my brakes were…read moremaking. My mechanic told me it was because of the metal in the brake pads. McKonley's diagnosed that they needed to have the parts greased and I had a bad caliper in one. I had them take care of it and the brakes haven't made that noise since. Now McKonley's will be my mechanic.