Wayne is awesome! He is honest, reliable, and does excellent repairs, very kind person! Obvious…read morethat he loves what he does and is very driven. Thankful that I found him! Would give 10 stars if possible! Thank you, Wayne!

Wayne is very knowledgeable about all cars, especially European cars. He's helped me out multiple…read moretimes on BMW and Mercedes on issues other shops couldn't.

My oil leaked a week after an oil change. Two Valvoline workers came to my home and determined the…read moredrain plug was closed and the oil filter was tight. The gasket was good as well. They determined that two hoses were leaking. I was thrilled that two employees spent two hours of their time helping.... I will always use Valvoline.

We were nearby at another business and wanted to service our daughter's car for her; Valvoline was…read moreconveniently located across the street on Manheim Pike. We were able to pull into a bay with 3 minutes of arriving. I went inside the building while my husband remained in car. The waiting area was overall clean and pleasant for waiting. Manager, Henry (according to his jacket) was welcoming, efficient, professional. The whole service took about 10 minutes or so. Our experience had that "small town" feel to it - friendly, called by name. Thanks!

I would give Grier's 6 stars if possible. Bryan, the owner, is by far the most honest, respectable…read moredude I have come across in the automotive repair business. He fixed my better half's car a month ago and was nice enough to call and ask if she was okay with a part that wasn't from her specific car manufacturer, and in the process, saved us a LOT of money. It was in and out in 2 hours. I dropped my car off this morning, and he replaced my gas line with one fabricated right in the shop. Fair prices for both cars, and both fixed correctly. My cars will go nowhere else from here on out. True story.

I highly recommend this shop . The crew is professional and courteous. The work was performed…read morequickly and thoroughly. Very happy with the pricing and service. Highly recommended

About a year ago I started taking our two vehicles and my son and daughter's vehicles to DVAW for…read moreroutine service, maintenance, and repairs as needed after our regular garage of 20 years closed. I've always been treated fairly and with courtesy and respect from Jennifer the receptionist and Bob the service manager. The work is always done in a timely fashion and I've never had a problem with their performance. Their prices seem very reasonable and I would recommend their services to anyone in the area looking for a reliable and trustworthy business to service their vehicles.

Dutch Valley damaged my driver's side window / tint while my vehicle was in their possession and…read morerefused to take responsibility for it. I provided solid evidence with photos from before and after showing the damage occurred while at their shop, but management's response was essentially, "We can't explain it, but it wasn't us, and we aren't fixing it." Very disappointing customer service and lack of accountability.

Drove my car in, after they "serviced" it I picked it up and it died 5 miles down the rd. Claim…read morethey did nothing but run a computer scan, that then turned into a scan and doing something with the plugs...they claim no fault, I call bs, you've been warned and so has the bbb

I went to Roberts for an oil change for my BMW. Staff were friendly and even replaced my key…read morebattery at cost (I told them my key wasn't working and gave permission to fix it). It's not always easy to find quality mechanics, especially ones who know BMWs, so I'll be going there again when I need to. The mechanic also looked over my car and let me know about any concerns. They originally asked if I could drop my car off for the day but when I asked for a specific time and said I'd like to wait, they gave me a time and called me as soon as it was ready about an hour and a half later (just as they had estimated).

So my tire pressure indicator light illuminates on my car's panel and I tried to inflate my tires…read moremyself. First one was no problem, but the second one was fighting me and actually ended up with less air in then when I started. Conceding defeat, I limped my car to the closest auto repair shop. Enter Hatt's Auto Repair. The office is home to two of the largest dogs I have seen in awhile, so beware, but the mechanic was kind enough to take pity on me and inflate all four tires for free! What a great experience.

Hatt's Auto is the place to go! Very honest and knowledgeable mechanics. Had A/C problems with my…read moreFord 500. A/C worked great at 2k rpm & higher only. Took it to a dealer, Ford says I need A/C compressor replaced. I asked Hatt's to replace a/c system for $$$. Hatt's repaired for under $150!!! A/C now works great & for a lot less $$$. He could have charged me for a lot more and I would have never known, after all, I did ask to replace the entire a/c system. Very honest & trust worthy. Highly recommended !!!

This will be the second time we have used this dealership to lease a vehicle. We had a great…read moreexperience with David Bowman. He was well informed about the SUV. He was patient while showing us how to navigate all of the new technology in the vehicle. The process did not take all day, we were in and out in a few hours. Would definitely work with him again. -B. McCloud

I should have read the reviews before trusting this dealership with my truck…read more The facility itself is impressive. You pull up, the glass garage door opens automatically, you drive in, park, and walk into a well-designed reception area. Unfortunately, that's where the good experience ends. When I walked in, four employees were standing there and completely ignored me. No greeting, no "What can we help you with?"--I felt like an inconvenience. The work itself was just as disappointing. They were supposed to replace both running boards because the passenger side was damaged, but instead they left the new driver's side running board in the bed of my truck without saying a word. I also paid for a Road Force balance but never received the printout--just a verbal explanation over the phone. The final straw came when I picked up my truck. After paying and getting my keys, I opened the driver's door and found the seat control panel hanging by the wires because the mounting clips had been broken. I immediately brought it to their attention, took photos, and eventually spoke with the manager. He promised to replace it, but after months of excuses and multiple follow-ups, they've completely ghosted me. It's now been about seven months. Mistakes happen. Refusing to make them right is what separates a good shop from a bad one. Based on my experience--and judging by many of the other reviews--I would not trust this dealership with my vehicle again.