1. CK Auto Image Repairs

    1. CK Auto Image Repairs

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    Philadelphia, PA

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    CK Auto Image Repairs

    4.7 (95 reviews)
    Open 8:00 am - 6:00 pm

    Services - CK Auto Image Repairs

    Auto brake repair

    Auto engine repair

    CK Auto Image Repairs Photos

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    Recommended Reviews - CK Auto Image Repairs

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    Reviews With Photos

    Outside, disrespectfully storing their dumpster and trash on the sidewalk
    Jim J.

    My car was broken into and I had to find a place fast to fix the damage. CK Auto Image was able to take me in quickly. While I was waiting for the job to be done, I walked around the block to get a cup of coffee. I noticed just how disrespectful this business is to people nearby who are walking. They leave cars on the sidewalk, along with their trash, and don't leave any room for pedestrians to walk around. The work they did was fine, but based on my experience, I can tell these people are bad neighbors and disrespectful to the surrounding neighborhood. I was thankful they could help me quickly, but the quality of work was not good enough to justify the quality of people.

    These are the scratches on my car that were not there when I dropped it off.
    Craig B.

    I was a repeat customer and I wrote a glowing review earlier that I now want to retract. Just to be clear, I found CK Auto Image to be the best auto shop on Washington Ave. Their work is a little bit at a premium, but I knew that it would be done correctly. The issue is what they do with your car afterwards. They just park your car on any of the surrounding streets, and could be many blocks away. Once I found it blocked in and spent 30 minutes just trying to maneuver my car out. The last time I found that my car was scraped up because something had clearly driven into it. When I called to tell them that your car was damaged after they parked it, they really didn't care. They didn't return my phone call. They didn't respond to my email. It's really inconsistent with their service, but if your car is worse off after you pick it up, and they aren't concerned, then people need to know that this is a part of their business model. Some suggestions: 1) When you come to pick up your car, make them go get it and bring it back to the station. You shouldn't have to walk all over the place to find your car again. 2) When they bring the car back, walk around the entire car and inspect it before you leave (not that they will take accountability for any damage). 3) Consider a place that actually has as a part of their business keeping your car safe until you come to pick it up. I've so far had a very good experience with 11th Street Auto Repair, which has a safe lot out front where they will leave your car until you come to pick it up.

    Lobby
    Elliot C.

    Had an appointment with another shop to get my Mini aligned after installing Coilovers and lower control arms. Bottom line they couldn't do it and refer me to CK. Got to CK around noon, they were able to make space for my car and get it done before 5pm. Very knowledgeable staff. Very thankful.

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    4 months ago

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    1 year ago

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    3 years ago

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    4 years ago

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    7 years ago

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    3 years ago

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    2 years ago

    I've been taking my cars here for several years. Yes, they can be pricey but their work is excellent and I wouldn't go anywhere else.

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    7 years ago

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    2 years ago

    I love this place so much. They are very accommodating and do a great job on maintaining my car's needs. The best!

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    6 years ago

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    12 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    4 years ago

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    16 years ago

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    14 years ago

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    11 years ago

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    6 years ago

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    11 years ago

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    8 years ago

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    5 years ago

    Super professional and responsive. Very transparent about pricing. Excellent mechanics and great customer service.

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    11 years ago

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    Page 1 of 3

    Ask the Community - CK Auto Image Repairs

    Review Highlights - CK Auto Image Repairs

    Dan, John and Katie make it a joy to come in to get your car inspected or to have a standard oil change.

    Mentioned in 11 reviews

    Read more highlights

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    Kens Automotive

    Kens Automotive

    4.6
    (177 reviews)

    Went to Ken's for an inspection. Dropped off at 10am and had my car back by 1pm. Fair price and…read moregreat customer service. I had previously went to PepBoys for an inspection and they were very critical and ended up charging $2000 if I wanted make the fixes to pass inspection. I spent just over $100 at Ken's on the inspection, the sticker, and new window wipers. Would 100% recommend

    After coming here for 4 years for their overpriced and deceptive services, I'm taking my business…read moreelsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've trusted my guts after my car's AC suddenly stopped working after taking it in for a yearly inspection here a couple of years ago, but I kept coming back in hopes that it was just a one-time thing (when I took the car back to have them take a look at it after that incident, they claimed the issue was not reproducible that there's nothing wrong with it. As if by magic, my AC suddenly worked after I picked up my car from them). This year, I dropped my car off with them for the yearly inspection and oil change (each of those services cost at least $100 btw). I was pretty busy at work when they texted me several images of my car tire. When asked if it needed a change, I was told it's highly recommended but not needed to pass the inspection. On the other hand, since I just replaced my car battery, I needed to drive my car in order to generate sufficient emissions data for the inspection. When I called them to ask about the tire issue on the phone, I was also told that the tires would only last around 25 more miles before they gave out. Since I don't wanna risk having a flat/blown out tires, I asked them to give me the quote for the cost of the tires. On the phone, they mentioned a set would be around $621. I thought it sounded a bit expensive, but after checking online, it seems like a reasonable range so I proceeded with it. They later sent me a text that all services (oil change + state inspection + 3 tires) would cost around $840. Mind you, whenever someone mentions a set of tires, one would assume they meant the entire set of 4 tires unless you're driving a tricycle. I didn't pay much attention to the part where they mentioned 3 tires since I thought it was a typo. Nope. I was fooled. They REALLY meant the change was only for a set of 3 tires. Since I picked up my car at the end of a workday, I didn't have much energy left for anything else than to just get home and rest. Granted that I've been going to this place for the past 4 years, I also thought that my loyalty to them would allow me to trust them with a high level of service. To hell with that expectation since none of the following were provided on the day I picked up the car: 1) the digital invoice (they link they sent on the day of service did NOT work), 2) the physical copy of the invoice, 3) the information on the tires' warranty, which they claimed verbally was only 6 months from the date of service or based on the tires' thread life, and 4) the safety inspection results. Before I picked up my car, I looked up Yokohama tire's website (the manufacturer of the kind I purchased), and it clearly states that they offer a warranty up to 65,000 mile and a 30-day trial satisfaction guarantee. After mentioning this to Ken's Auto on the call, they said that guarantee is only applicable if I were to 1) purchase 4 tires, and 2) submit the claim on my own on Yokohama's website. Granted that I last changed all 4 of my tires at Costco at the same time, I fail to understand why they'd only change only 3 of them ESPECIALLY if it would limit me from being able to get the manufacturer's warranty honored. Any automotive resources would also tell you the replacing either a set of 2 tires (front-wheel drive) or 4 tires (all wheel drive) simultaneously would be optimal to prevent uneven wear and tear and maintain balanced handling. This place has snake oil dripping down their teeth when they mentioned that the last tire didn't need to be replaced since it's still in good working condition and that I'm being charged fairly since I wouldn't be able to find a business that'd install my tires without charging for the labor costs (hello, Costco does this ALL the time). The part that pissed me off the most was how gaslighting they were about all the things they mentioned on the phone call and texts as follows: 1) they claimed they never told me my tires would only last 25 more miles, and 2) they claimed they DID inform me that I'd be charged for 3 tires by the 3 text images (despite the fact that they look like they're pictures of the same tire but from a slightly different angle) as well as on the phone (a complete lie). If you're looking for an honest and trustworthy car shop, this place isn't it. Keep looking elsewhere and save your money. Update: In response to Ken L.'s reply, I'd like to clarify that the estimates were provided AFTER the complaint call. The link to the invoice on the date of the service only says to "contact the shop to reshare the link". I was probably put on blast/speaker by the business during the complaint call rather than when the original conversation concerning the tires issue and pricing. So much for customer service...

    Pep Boys

    Pep Boys

    2.1
    (353 reviews)

    Listen, everyone knows about this chain of repair places, so no introduction is needed. This…read moreparticular location has the same problems as many others do- inconsistent timing, work not being done totally right and needed a second drop off, etc. However being able to just randomly show up and drop my car off without being turned away is the convenience aspect that I think makes all of us tolerate the spot. When its really close (walkable even), then its worth it. If I had an insider at a smaller local shop I'd probably go there, but if you are just in a rush and don't know the area well, its fine. I don't know how their retail part stays in business since you can buy everything online nowadays.

    AVOID THIS PEP BOYS LOCATION AT ALL COSTS!…read more I made an appointment for an oil change and tire rotation. When I got to the store, I had to reexplain what I wanted. I asked the clerk to replace my wiper fluid. He said they usually don't have any, but he'd see if there was some "lying around." The clerk told me that the service would take about an hour and a half. That was at around 9:40. I didn't get a message that the car was done until around 2:30. When I went to pick my car up they had somehow forgotten to do the tire rotation and I cooled my heels for another hour while they rectified that. They were supposed to replace my wiper blades, but SURPRISE! They didn't have any! I have an Outback, not a Lamborghini. There was a Manager's Special that would have saved me money but I only learned about it when I was about to pay my bill. By that time it was too late. They wasted half my day on all this nonsense. When I gave them a bad review on Google, the "owner" apologized, asked me for info they should already have on file, and told me they'd look into it. But offer a refund or even a coupon (not that I would ever go back)? Nope. They are careless, don't listen, and don't seem to care about the customer at all. With such incompetence, I'm worried they even didn't provide any of the services I paid for. No wonder they have so many bad reviews! AVOID, AVOID, AVOID!

    CK Auto Image Repairs - autorepair - Updated July 2026

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