Customer service was excellent and transaction was easy... they have an amazing amount of bathroom…read moreaccessories and very good prices!!!

During the challenges of a home remodel, we came across The Bathroom Place and Daniela. As for the…read morequality of the vanities we purchased, they were spot on, beautiful and of excellent quality. Truly beautiful vanities. The true pleasure of dealing with The Bathroom Place was working with Daniela and her team. There are no words for the excellent customer service we received from Daniela, especially during the trying times of a home remodel. I would highly recommend giving them a look.

I was renovating a one bedroom condo for a client, and he asked me about where should buy his…read morekitchen cabinets, I laughed, and told him I just met a women and mentioned to her I was looking for kitchen cabinets. She told me what she does and I but that to memory. I did some research about the company, and talk to some of my friends in the business. after their positive comments, I took it to the next step and gave her the measurements, but she took it even further, she came over and made some very good suggestion that the owner and I loved. The owner purchased the cabinetry, I chose to pick it up at their fort Lauderdale location. I was helped with loading, back at the condo I assembled the cabinets with ease, installed them. the owner and I decided we needed to change 2 of the cabinets and talked with Stephanie. what a professional. 2 days later the cabinets came, installed, very satisfied customer. I'm now working on my next renovation project, and Half Price Kitchen and Stephanie is where I'm buying my cabinetry. My name is Lynell and with that kind of service, thank!!!!!!

My kitchen was partially installed today. Oh boy, what a disappointment it is. Supposedly European…read morekitchen, shipped partially from the US and partially from Thailand ( wtf?) . Some parts are missing, some are incorrect. Now we need to wait again for who knows how long to finish it. Design doesn't make any sense. Roll out shelves laid on top of regular shelves and are shorter than them. The gap between the doors is ridiculous. Little details were not clearly communicated to us. $30.000 should get you a better looking product, but this is embarrassing. I wish i could go back and undo this whole thing. Expensive lesson learned

As much as I wanted to give this place a positive review, unfortunately that's not the case. When I…read morefirst walked in to the showroom, I met the owner Orlando, a smooth taking charismatic guy..... he had everything I was looking for... Soup to nuts! I ordered everything for my 2 brand new bathrooms.... from tiles, to vanities, to lighted mirrors, fixtures, etc. I spent almost $9000. Everything that I ordered, and I mean everything..I received...was wrong! He called & switched to tile on me because apparently they were out of stock. Then they delivered both vanities which I didn't order, then he asked me if I wouldn't mind substituting another bathroom shower faucet because the one I ordered was out of stock too. This was nothing but a complete headache! And when I called to let him his response was "just chill".."breathe. Honestly, I'm not one to hurt someone's business, but when I order something I expect to get the same thing that I ordered! I won't tell you not to shop there because he has great things in his showroom and he really gave me some awesome decorating tips too, but triple check your order... I mean open every single box even if the driver has to stay there and check your order! Sadly, what was supposed to be an exciting upgrade for me...was extremely disappointing in the end. Sorry.

I had a facelift project over Christmas for my kids bathroom and wanted to invest in unique pieces…read morewhen a dear friend recommended Bath Trends - I went the same day! Luckily for me they were having a floor sample sale so I purchased a LED Mirror and a vanity. Unable to get it the same day, I was told to pick up two days later. When we arrived for pickup all was boxed and ready to go. When the vendor came over and unboxed both (on camera), the mirror was chipped in the bottom corner. I took it back to the store, receipt in hand to exchange (another of the same was still on the floor). I was told that I would not be granted an exchange and my only option was to purchase the same mirror at full price (not half off like the other). With that being a poor economic option, I requested a refund and was also told that was not an option. However, as a favor, I could get store credit (there was no comparable LED mirrors in that price point). I asked to speak to Manager/owner but was told that is the best offer. I am in the service industry and truly believe they could have simply sold me the same mirror off the floor (which was now a floor model). They had no way of proving to me that they did not break it. Now I am left with almost $400 that cannot be used at another location (I was told), and why would I want to do business with such a company after this ordeal? I would have given no stars, the two stars are for the vanity - she is a beauty!

Staff wonderful and knowledgeable about all products. We have updated our induction stove,…read moremicrowave, dishwasher, refrigerator, washer and dryer, sink, faucets and disposal over the past 7 years. Latest was awesome built-in Thermador fridge, fabulous Kohler porcelain sink, super quiet disposal, new faucet and beverage faucet for filtered water. Smooth from purchase to install. I LOVE my new sink and built in fridge, makes a huge difference in our kitchen. Bought a Thermador fridge with freezer below. Was worried about storage since we were going smaller, cubic feet wise. Amazing, but I have plenty of room. Thank you!

I walked into the Ft. Lauderdale location looking for parts. Before I even asked for what I needed,…read morethe guy looked at me and said "We don't have what you're looking for." Amazing he could read minds. Or was it my appearance that led him to such a conclusion with no information? Just before this terrible interaction, I ordered from them online. Was given an estimated delivery date. The day before I should have received my items, I got an email to verify my identity as the billing and shipping address were different. I had to explain what kind of business this was for etc. I specifically asked if I could now pay for expedited shipping as my order was delayed. No response. Did not receive my order on time. Extremely disappointed.

They offer quality products at great prices. No cheap MDF stuff here. Mike was awesome to work with…read moreand even drew up plans to help with the design process.

This one tickled my funny bone. I'm looking to update my bathroom, from fixtures, to the shower,…read moreand the toilets. The posted hours are 8-5 and I get over to the store at 3:30 on Friday. The door is locked so I call the store just in case. The gentleman who answers states that he just left but inquires what I'm looking for. After I tell him, he states "we don't do bathroom's nor do they have toilets, they only do cabinets". The name of the company is Bathroom world. The advertising outside the store says Kitchens & Baths. They've been around for 40 years. I get it, the business model may have changed. Can't they change the name so they're not wasting other people's time?!

I wanted to like this store and the owner. But what was delivered was unsatisfactory, especially…read morefor the price. You can't really inspect the vanity if you live in an apartment because they will not remove the covering before it is brought up to the apartment and installed. Upon removing the cardboard packaging, and shrink-wrap, I found a nick on the quartz top, a cut (more like a "gash") on the left side of the vanity, and drawers that don't align or close to be level with the rest of the body. The last items especially cannot be known until the entire vanity is fully installed. The owner offered to replace it with another vanity. There are several problems with that -- one is removing the installation, which would include undoing the plumbing, and finding a way to bring it downstairs again, when bringing it upstairs was difficult enough. And the probability that these problems with the drawers not aligning will likely exist with the new vanity, since it has to do with sloppy construction and bad design. It's not likely that the piece that I have is the only one with these issues. Curiously, the handyman who installed the vanity showed me that there were holes drilled on the back of the vanity, as if someone had planned on attaching a mirror. That means that the vanity is either returned to the store or "manufacturer" or it's a second hand piece. As for the gash -- that is the most offensive flaw. I suppose I'll have to repair it with wood filler and live with it. What I have asked was that I be given a discount for these flaws. I hope the owner will change his mind and agree to do so.

A lot of times you find you have to sacrifice quality for cost or customer service or vice versa…read more.. NOT here!! I can't tell you how impressed I was with the customer service and friendliness of the staff, REAL people with a focus on customer service!! also, the price points were/are 100% on point :) !! the quality of the vanities on display was, of course, impressive as well, NONE are of the particle or OSB material you find at big box stores. do yourself a favor and shop these folks either first or last, either way, you will NOT be disappointed. support a local business versus a Big Box omni presence lol -Big Box - "get what you pay for " -Support a local business and you will get farrrr greater value and have your expectations far exceeded.

We recently gave our kitchen and bathrooms a facelift. After a comprehensive search, we went with…read moreGranite and Marble Fabrication of Boynton Beach to provide and install the granite for us. I really liked the owner who I thought came across as honest, knowledgeable and a straight shooter. Also, the pricing was fair, the selection and quality of granite was impressive and they were very easy to communicate with. We put down a deposit and things got rolling quickly. The counters went down beautifully but there was some question about whether or not they'd be able to get all of the backsplashes done with the amount of material we had in our slabs. Ultimately, they made it happen without any drama or delay which was really appreciated. I also want to mention how impressed I was with their trustworthiness. They basically had complete access to our house for three days as well as the codes to get in and they didn't abuse the trust we placed in them whatsoever. The place was in exactly the same shape it was when we returned, with the exception of the fantastic granite they installed! All in all, great experience. Five stars.

Stone/Marble bath and kitchen counter tops. Came to job site in timely manner. Courteous and…read moreprofessional workers found throughout entire store and on site. Highly recommended A+!

These guys were awesome! We just moved in to an older house and I couldn't live with the master…read morebathroom and closet. We discussed with the designer and manager and they helped me refine my ideas and wants. I got everything!!! All the men who came were very nice and friendly and did exceptional work. The bathroom is a modern elegant art! The closest now has all our clothes without us needing a drawer set as the movers broke all of our furniture!!! Looking forward to to doing our next project with this company and wonderful team!

I never received quote/ proposal. Haven't had any follow-up from the contractor despite his…read morecommitment to do so. Maybe the job was too small? If that's the case, better to communicate