Dr. Morris is one of the most knowledgeable person that I've met and he really did a good job to…read moreunderstand about my foot condition. He gave some alternative and recommendations and at the same time he's not being pushy for us to buy the product from him. The staff is very friendly and they are very organized in terms of the upcoming appointment as well and would recommend if you have any problem with your feet .

Because of the incompetence of the office staff, I am out of $200 deposit that they refused to…read morereturn when it was their mistake in dealing with the insurance company's denial of the claim because of a coding issue. It was also frustrating that the staff refused to assist me in dealing with the insurance company and their bad attitude and insistence that it was my fault and problem.

Dr. Griffin and her team are amazing! She was sooo kind and supportive when i first went in…read more She explained that the treatment will take about a year. She and her team took great care of me every time I went in. Thanks to her, I have normal looking toes again! Soo happy to finally wear sandals again and not be embarrassed to go to the nail shop. Once again thank youuuuuuu Dr. Griffin - you are truly awesome!!

My insurance company, UCLA Medicare Advantage Prestige Program identified Dr. Michael Avakian as…read morethe appropriate podiatrist to treat my feet (multiple broken toes) because I have bone cancer. He has stellar reviews. And I immediately understood why: he came himself to let me in the side gate next to the handicapped spot. He was surprised to see me with only one shoe. I explained that the pain was so severe that I could not get a shoe on my left foot and was wearing a Bomba sock instead. But from the moment I encountered the staff my " appointment " for which I had waited THREE WEEKS was a travesty. They had no record of my appointment (which had been made directly by my insurance company) nor could they find the materials I had texted to the office at their instruction 3 weeks earlier. It turns out, after a very unpleasant exchange that I had " texted " to their email address. They did, in fact, have it. Calls were made to the Medical group at UCLA (not the people who could help me) and finally I myself called the line reserved for Prestige plan patients (we pay a modest fee to the medical group to have help navigating the complex health system). Without reviewing my extensive records the representative (Brittany) could not help me immediately. I asked for a supervisor (Patricia) who for obvious reasons was apologetic but also unable to help. Since the staff had treated me like a criminal in the office--no appointment, no insurance, no right to be there (could it have been that they assumed only a homeless person would walk around with one shoe and one sock) I decided to leave and call my insurance company from home. Dr. Avakian, who had heard the entire saga from his office, followed me out to the street to apologize. He seems like a kind and competent man. But his staff is rude and careless. At home I was able to reach my regular navigator, Andrea, but my appointment in Westwood is not until January 2! By then my ties will either have healed or dropped off. This is the fault of modern healthcare not Dr. Avakian. His staff is a serious obstacle to getting appropriate treatment, but I am confident that if you can tolerate their rudeness your reward will be a capable and thoughtful podiatrist.

Dr. Helfand took care of my foot issue, being a marathon runner he addressed my issue very well. I…read moream told Dr. Helfand retired not too long ago. I am not familar with their new Podarist.

The best of the best. The ONLY foot doctor my mother could handle. All her caregivers looked…read moreforward to the appointments - kind, funny, caring, dear. We love Dr. Helfand.

The wife ended up stepping on broken glass while barefoot in the kitchen (No jokes please), and…read morecould not get the shards of glass out; who knew Pyrex shatters when dropped! Anyway, the good doctor was able to remove the glass without any local anesthesia, and the pain stopped! I was in the examination room with her, and asked other questions related to podiatry and the fitness of shoes. He explained the purpose of shoes and had a nice skeletal model of the foot and how it is supposed to flex. While being flatfooted, it seems the foot has to work extra-hard and that is the reason for early pain while walking. He is a patient Doctor with a nice small practice which we both feel comfortable in. He is close to home and on Fairoaks, close to Old Town, allowing another reason to stop for breakfast or lunch, as he has mornings for patients. I would recommend this Doctor for any minor foot operations, and as always get a second opinion.

What can I say about this amazing doctor, other than my feet would not be the same without him...I…read morehave been through the ringer with my foot issues and he and his staff have brought me through some difficult procedures and surgeries. I trust him implicitly and often I could not rest until he had seen me...I needed his expert care and concern to reassure me that things would work out...How much do I trust him? Let's just say if I won the lottery, I would buy him a mansion right next door...yup, he's that good folks. I was able to walk through the cobble stone streets of Paris due th this doctor! I also have to give a shout out to Rosio and Cindy who work closely with Dr. Upshaw...their compassion and professionalism also gave me hope that one day my feet would be well enough to travel. I thank them from the bottom of my heart...

A great experience with this practice. Dr. Klenck is an outstanding surgeon with many years in…read morethe field. I recently had a full knee replacement with Dr. Klenck and he made sure that all precautions were taken to ensure a successful experience. He really cares about his patients. The Surgery Scheduler, Jennifer, also does an outstanding job of scheduling procedures and making sure that all of the necessary pre op referrals are completed in a timely manner. Highly recommended!

If you care about your health and well being, do not come to a place that practices mill medicine,…read morecontrary to the standard of care. Multiple rushed and poor experiences here with several physicians. Most of your face time here is with physician assistants. When a doctor experiences significant tactile resistance during an injection and openly admits a lesion isn't behaving like a typical cyst, shifting to a passive "wait-and-see" approach without looking at your historical imaging is simply a contradiction in clinical logic. Calling that out isn't about being confrontational; it is about recognizing that your intuition was right, your questions are valid. Dr. Billings operates a medical mill. I came to see Dr Billings (incidentally CEO of Pasadena Orthopedics) for a thumb lesion xrayed 5 years ago and never biopsied. She injected my thumb without so much as objectively establishing if the lesion was solid or cystic. She told me with utmost confidence that I have a cyst. She suddenly revised her diagnosis while in the midst of obviously struggling to inject the lesion with steroids. She wanted to move fast because volume means Benjamins $. I walked in with little to no pain, and walked out unable to fully flex or extend my thumb without pain. The office then gave me the run around for a simple imaging request after the pain progressively worsened and insinuated that the response to my injection in 6 weeks is "diagnostic." No rationale was offered. Billings tried to pivot with, "let's see if we get a treatment response." Truth is, she realized unnecessary needle trauma would have to be healed from forcefully trying to inject steroids (liquid) in something with the density of an eraser (before imaging could become meaningful). I offered to show them prior imaging, but they were too busy churning out patients. I came here for diagnostic clarity, not to sit around for 2 hours and be provided substandard care. The audacity of trying to pass it off as, "let's wait to see if the treatment responds" (damn well knowing it's not behaving like a cyst and forcing fluid in a solid mass in a patient's thumb). Come on now.

After I completed about 7-8 pages of forms and emailed them to the Dr. a week prior to the exam as…read morerequested, and had provided all my insurance info with personal ID's for those. Mary there, 32 minutes after my scheduled appt. time, said they would not see me because I agreed to show but not allow copying of my California REAL ID. When I asked to discuss this with Dr. Ferrante, they refused that, stating the Dr. was seeing patients, 45 minutes after my appt time still. I would not recommend Dr. Ferrante to anyone. The staff (Mary) is incompetent and combative. The Dr. overbooks.

I don't write a lot of reviews... but I had to get on for this one. Dr Ferrante and his team were…read moresome of the most helpful and kind doctors I think I've ever met! I just moved to California and needed help with my toe- I had so many questions and a lot of fear about what would happen, and Dr Ferrante was so kind and thoughtful throughout the entire procedure! No pain, all kindness. If I ever have toe troubles again, I know where I need to go- you're in safe hands here!

Great Podiatrist/office staff is very pleasant/ they really care for the patients -also plenty of…read moreparking space .

OMG! Dr. Liu is amazing!…read more I'm all about "experience". So let me share with you my visit to Dr. Liu's office. I'm a new patient and this was the first time I visited Dr. Liu's medical facility. Before I can enter the building, there was a lady who greeted me and asked Covid questions. Then gave me a disposal mask that she asked me to wear solo or with the mask I already had on. Then I went to Dr. Liu's office. Not quite busy but greeted cordially by the front office ladies. They game forms to complete because I'm a new patient. Not even 5 minutes later, they called me in to see the doctor. Wow ! No wait time. I didn't even get to complete the forms and I'm a fast writer. Anyways, I say Dr. Liu pretty quick and I just loved her positive energy and smiles behind that mask! She did a physical assessment of my right foot, asked me questions on when, how and what. Then she gave me a clear explanation of why I was having the pain. She educated or laid out three options of treatment and allowed me to make the decision. I ended with cortisone shots. She explained side effects and what I can expect. She still encouraged me to consider the two options to help with the pain and healing. She's super amazing!!!!! If you are having or have foot problems, see Dr. Liu. Other than my husband who is a doctor and surgeon, Dr. Liu ranks next to my husband. Dr. Liu is very knowledgeable, genuinely cares, and will provide you quality care with a kind heart Thank you Dr. Liu and staff!

Dr. Zorilla saw my elderly mother this week for toenail fungus. He was wonderful at explaining its…read morecause, development, and treatment. He took great care at removing the build up he could from her toes, trimmed her nails, and prescribed medication. He will follow up with her. Dr. Zorilla was very patient and cordial, even humorous at times, with my mom and made her dreaded Podiatry appointment one that she now looks forward to.

This Dr. Is amazing. I had never been to a podiatrist before, and generally shun doctors. But Dr…read more ZORRILLO looks such good care of me that I want to go back. He has an amazing office and a dedicated clientele.