My insurance company, UCLA Medicare Advantage Prestige Program identified Dr. Michael Avakian as the appropriate podiatrist to treat my feet (multiple broken toes) because I have bone cancer. He has stellar reviews. And I immediately understood why: he came himself to let me in the side gate next to the handicapped spot. He was surprised to see me with only one shoe. I explained that the pain was so severe that I could not get a shoe on my left foot and was wearing a Bomba sock instead. But from the moment I encountered the staff my " appointment " for which I had waited THREE WEEKS was a travesty. They had no record of my appointment (which had been made directly by my insurance company) nor could they find the materials I had texted to the office at their instruction 3 weeks earlier. It turns out, after a very unpleasant exchange that I had " texted " to their email address. They did, in fact, have it. Calls were made to the Medical group at UCLA (not the people who could help me) and finally I myself called the line reserved for Prestige plan patients (we pay a modest fee to the medical group to have help navigating the complex health system). Without reviewing my extensive records the representative (Brittany) could not help me immediately. I asked for a supervisor (Patricia) who for obvious reasons was apologetic but also unable to help. Since the staff had treated me like a criminal in the office--no appointment, no insurance, no right to be there (could it have been that they assumed only a homeless person would walk around with one shoe and one sock) I decided to leave and call my insurance company from home. Dr. Avakian, who had heard the entire saga from his office, followed me out to the street to apologize. He seems like a kind and competent man. But his staff is rude and careless. At home I was able to reach my regular navigator, Andrea, but my appointment in Westwood is not until January 2! By then my ties will either have healed or dropped off. This is the fault of modern healthcare not Dr. Avakian. His staff is a serious obstacle to getting appropriate treatment, but I am confident that if you can tolerate their rudeness your reward will be a capable and thoughtful podiatrist. read more

This is by far the most efficient medical office I have ever been to. Staff is so nice. Dr. Avakian is very professional and so nice. I look forward to my visits. The office girls are very proactive in getting authorizations from my insurance. I had a procedure done there with no pain, no bleeding and no infection due to his skill and proficiency. read more

Michael, you are one of the nicest Doctors and podiatrists I've had the luck to see. (But I'm very unhappy with the service I've received from your office staff but I don't give bad reviews as it can have unfair financial repercussions) One of the office staff at your office, Esther, was quite unhelpful and I'm not sure why. Your office called me 2 weeks ago to pickup the trial orthotics--paid for 2 months ago and returned last month to be altered as they were coming apart. The message said to come by anytime the office is open. On Tuesday at 4:45p I called Esther on my way to the office after leaving the office. At first, she was helpful and asked for my name and DOB to locate my record. Once she found it, she noted that I was there to pick up my orthotics. So far so good! After several minutes she returned to the phone and informed me that no on was still in the office and so she couldn't locate where my orthotics were stored. In that window, I had already arrived to your office, so I went inside and heard one of the other podiatrists in your office finishing with a patient. After a few moments, Esther appeared. She said the other Doctor wouldn't know where they stored my orthotics, so I asked if she'd asked the Doctor, and she said 'No'. I said I would be happy to wait for the Doctor to finish and ask, as "perhaps my orthotics are sitting in a bag with all the other orthotics and have my name on it." Seemed reasonable since the problem was that Esther didn't know where orthotics were stored! But Esther then said that even if the Doctor located my orthotics, Esther wouldn't give them to me because she wasn't sure I was actually the patient. I offered my Driver's license and the voicemail from your office saying I could "pick them up anytime the office was open." Note: this is all happening on a Tuesday during your offices business hours. It's not so much that Esther refused to look for the orthotics, it's that she keeps changing the reason. Is it because she can't get into that side of the office, yes, then no. Is it because there is no one to ask where they are? Yes, but then no. Is it because she can't be certain I'm not an impostor patient stealing orthotics? Yes, but then no. I've paid for them in November, received them in December, brought them back in January and it took about 6 weeks to get them repaired/fixed. On the way out of the office, Esther said that the office was now closed and should have been locked or it was locked and I got in somehow, and that's why the orthotics can't be picked up. But when I reminded her that the door was not only unlocked but was wide open, and that there was another Doctor and Patient/s in the office, she just said "Well I'm not going to say anything then because you're not happy with the answer." Next time, I think if the office is closing early, just say that when someone calls and they ask "Hey is the office still open." And maybe, if a patient has come to the office because you said it was open, perhaps a bit more willingness to try and solve a rather simple issue. The combination of the poor quality of the Orthotic (it fell apart in about 3 weeks of infrequent use and I'm not a marathon runner or anything) and the difficulty today makes me realize I should have just skipped the Orthotic purchase. I'm just going to go back to the old ones I have had for 10 years or so. They might not be as good as the new technology but they seem to be much better made. However, my experience with you all 3 visits as a Doctor was EXCELLENT and I really appreciate the stretches you suggested for my calf to alleviate the foot problems. I'll definitely come to see you again if I have foot pain. read more

Michael Avakian, DPM - Some say when it's really quiet you can still hear my Orthotics snickering that they escaped.... - Podiatrists Near Me - Pasadena, California

This is the most efficient office I have ever been to. The waiting room is clean and very cool. The staff girls are so nice. The doctor is very nice and very efficient. He explained everything to me. I am diabetic so this is very important to me. Luckily, my insurance recommended this office. read more

Dr. Avakian has gone above and beyond to help me diagnose a foot pain that has been ongoing! And, he has continued to do so even thought it may not benefit his own Practice! Dr. Avakian looked at my previous X-Rays with me for over 30 minutes and my total appointment was at least 60 minutes! He then suggested I get a 3rd opinion as my issue may require an Orthopedic and even though that meant he might not get to charge for surgery, he was more concerned with my succusseful outcome! Then, he called his Colleague, outside of his office, to get their opinion and was so very careful he didn't order any procedures that could cause further harm! This has been an ongoing process and some of the calls I've made to his office, he has taken, personally. He even called me after hours, one night! Dr. Avakian cares very deeply about what is going on with his patients and has the attitute of he will do whatever he can to get to the bottom of the cause and not just treat a symptom! I am very active and on my feet for work and want to be very active for my health as a nearlyj 60 year old man and Dr. Avakian had really cared about that!! Can I give 10 stars?! read more

Dr. Avakian is wonderful! He's always concerned with the condition of my feet and has gone above other DPM's I've seen with curing an abscess on my toe and helping me obtain diabetic shoes, x-rays, and surgery for my feet. He is very proactive in my foot care and lets me know if there is anything I can do to maintain foot health. He and his staff are very kind and helpful. I'm always greeted when I walk in and his staff work hard to give me appointments that work for me. I'm so happy to have him as my doctor. Thank you Dr, Avakian for caring so much! read more

I first went into this medical office on a referral from my PCP and was seen by Dr. Griffin. She is great and very professional. When I brought up some concerns I had, Dr. Griffin suggested I see Dr. Avakian as he has vast experience in Podiatry Surgery. Not only is he an expert in his field but also shows great empathy during treatment. I had never met a doctor -or to expand "any professional in any field" make themselves available to their clients/patients etc. Dr. Avakian took the time to answer and respond to all my questions and concerns during my medical treatment both pre and post-op. Before seeing Dr. Avakian I had gone to see other Specialist in the field; one in Burbank and another in Arcadia and both recommended against my surgery. Both Doctors had advised my desire outcome was likely impossible and that surgery could make matters worse. Dr. Avakian told me my case was unique but that he was very confident my desire outcome -or something close to it, was very possible with surgery. Thank you so much Doctor! You are the real deal! I'm glad I trusted you. -dr read more

Dr. Avaliable and his staff are great! Very thorough. They follow up and remind you Dr. Avakian performed surgery on me and he was great . He even gave me his personal cell phone just in case! Highly recommend read more

Micheal Avakian is good doctor. I have been visiting him since I was a young kid. I'm a contractor with flat feet. Being on my feet all day cause a lot of issues. He takes his time and asks questions to help figure out what would best work for you. His always been great, I definitely recommend him. The receptionist and the nurses are really friendly as well. read more

I was never at a Podiatrist before May of 2017; however, I visited this fine facility due to an issue I had with toenails that were falling off. Although, I did not see Dr. Avakian, I had the pleasure of scheduling my appointment with Dr. Griffin, who also operates out of the same office. Wow! What a great experience. I was a little nervous never being in a podiatrist office before. She was very kind and actually took time to make sure you understood everything and answer any questions. She spent nearly a full 15 minutes with me on each office visit, which was more than enough time to make sure I had all of the information I needed. I was very pleased, and I never really had to wait too much past my appointment time. Definitely a great experience, and I would return again. read more

No long waiting in the lobby. Dr. Avakian is very attentive. Cares about the patient & if honest with his diagnosis, he also follows through with you after your appointment with a phone call. Mayra & Ivette, very respectful & caring upon your approach to front counter. read more

Dr. Mike Avakian is a person who choose to listen his patients need. Rather than time sheet basis he spent time to make sure his patients to get better. Every medical appointments with Dr. Avakian he wants to know how his patients is doing is anything he can do to make his patients get better. read more

I have visited Dr Avakian on an emergency basis, he was kind, understanding and made me feel so comfortable even though I was in excruciating pain. He is wonderful, and treated my pain. read more

Dr. Avakian is a podiatrist extraordinaire . He truly cares for his patients , strives to give them the very best and the most effective care. Takes his time to address all of your concerns and has skills that are second to none. He is a true master of his medical art. Recommend him highly. read more

Great podiatrist there is no doubt he's one of the best out there Dr Avakian never disappoints and is very respectful of your privacy, he also really does go out of his way for his patients he always does his best to satisfy his patients, his staff is also great and very nice and discreet. Very highly recommended. read more

I usually don't write much reviews, However, now that I am convinced since it has been a week and a half or so after of my treatment at the doctors office that I should voice my thoughts. First and for most, i have been by other doctors before and a none of them according to what i remember have never told me to cut my toe nails straight (meaning don't cut them round so that they wont become ingrown after time. (time will tell but with a little research online it turns out to be true..) Second, Athlete's Foot, GREAT TIPS.. which is the main reason of the early review .... have been able to keep my toes dry.. by wearing different pair of shoes every other day... (meaning alternate the pairs) so that Bactra created by sweat created would have time to dry from the day before... I WOULD LIKE TO SAY THAT I AM DESCRIBING/EXPLAINING THE TIPS TO THE BEST OF MY KNOWLEDGE AND MAY HAVE BEEN DESCRIPED IN MORE DETAIL AND ACCURATELY AT THE TIME OF VISIT.. SO PLEASE SEEK A PROFESSIONAL BECAUSE THE ABOVE ARE WRITTEN IN MY OWN WORDS.. read more

Dr. Avakian deserves 10 stars! What an amazing doctor! He is very smart, knowledgeable, great bedside manner, and a perfectionist surgeon. He does not rush you and takes his time treating you and discussing your issues. His office staff is very friendly and helpful. I would highly recommend Dr Avakian. He does take a little longer to get an appointment with him - but all great things are worth the wait! read more

Dr. Avakian along with the staff were great. I am very happy with my visit. The office was very clean and prepared for safety. Dr. Avakian was very knowledgeable. read more

Just came back from our first visit here. The staff and Dr. Avakian were extremely nice and accommodating, even though I was smidge bitchy from the lack of parking. The staff took care of my mom, we needed a wheel chair, they provided us with one and a pillow to prop my mom's legs, they went the extra mile, I am extremely thankful. read more

I was having sharp pain in my right foot to the point where I can barely walk when the pain started. I was referred to Dr. Avakian by a family member and decided to call and make an appointment. When I called in the staff was super helpful and was able to squeeze me in the next day. When I got to Dr. Avakian's office, I was greeted with a smile and taken in couple of minutes after filling out paperwork. Dr. Avakian is very knowledgeable and after access my foot and asking a few questions he knew exactly what was going on and came up with a treatment plan that has me back on my feet without any pain or discomfort. Overall very satisfied with my experience and I can freely go on my daily walks/jogs read more

Dr. Avakian and the staff are such a wholesome group with great service and professionalism. The office is clean and sanitation ready in the midst of COVID. I'd recommend Dr. Avakian! read more

The best, fantastic physician who is caring, listens carefully and takes the time to answer your questions. I was extremely pleased with him and will recommend him to any and everyone. I thank God that for good and honest doctors. read more

I'm not a patient of Dr Avakian rather I'm an RN who has taken care of his outpatient surgery patients. As an RN I have seen him take very good care of his patients before and after surgery. He is very helpful to the staff and is very conscientious of his patients. I appreciate that he offers to help and checks back on his post op patients before leaving. read more

Dr. Avakian is one of the kindest, down to earth, caring Doctors I have ever been to. Been going to him for a few years now and every experience is better than the last. He always makes sure you are comfortable. Excellent bedside manner. Would highly recommend him! read more

This Dr is Amazing!! I went in for a ingrown toenail, and yes that can be very painful, especially if you wear heels. I was absolutely blown away at how kind and knowledgeable Dr Avakian was. Super gentle, took the time to explain what he was doing and what I can do to prevent, office staff was just as tentative. Would definitely recommend this office. Thank you Dr Avakian your the best! read more

Office staff is very friendly. Dr. is kind, thorough and non-invasive. Gave great recommendations on good support shoes and didn't push treatment options. We went from easiest first and I didn't need a shot in my heel! read more

WOW Run don't walk ! Dr. Avakian OUTSTANDING and so glad we found him. So funny when I called the office needing little more info on Prescription, within seconds he was on the phone. Dr. Avakian truly cares, and really helped get us on the RIGHT Path ! First CLASS Knowledge, Direction, and Service. read more

Famous Words...An injection will send that pain issue right over the edge and should not give you any more problems.....sent my pain issue right over the edge in the WRONG direction. I also purchased the suggested orthotics which did NOTHING....He wanted to do another injection less than three weeks apart and that should never be suggested according to other specialist including the ankle specialist that told me that Dr. Avakian did not provide a correct diagnosis....Need I say more read more

Dr. Avakian is kind and sweet. Our insurance referred us to his office for my 11 year old sons plantar wart on his heel. It had been an issue for over a year. We'd tried all the OTC solutions but nothing worked. Dr. Avakian was gentle and so nice to my son. Explained everything. Gave us all the options and ultimately we decided to to the freezing first. His wart is almost completely gone after one treatment!! Thank you guys so much. His staff is also very sweet! read more

Dr Michael Avakian is a great doctor and a very caring human being. He would go out of his way and do everything possible to the good of his patients. He is always there when you need him. read more

I would love to give a positive review for Dr. Avakian himself, however the quality of service from the staff has completely ruined the service for me. The first appointment I had was rescheduled with short notice. This is understandable, albeit frustrating, when the earliest they could schedule my initial appointment was over a month out. Once I arrived to the re-scheduled appointment, I waited over 45 minutes past my scheduled time to be seen. As someone that has flexibility in my work hours, I could do this, but I would anticipate for someone that doesn't this is a huge problem. Not to mention unprofessional. Again, taking it with a grain of salt. I get a referral for x-rays and schedule a follow-up. I come for my follow up and they do not have me down for the appointment at that date and time. Not at any future date and time. They try to put this on me, saying they didn't arrange a follow-up...which I was able to prove as wrong with my referral for x-rays. So either A. I made up my appointment time and got x-rays randomly or B. They messed up. They made no effort to apologize, acknowledge they made an error, nor attempted to offer to have me seen. Instead I'm told they can fit me in but there's people ahead of me...ahead of my scheduled appointment time...as if they're doing me a favor. I would recommend not seeing this doctor simply for the fact that you would be facing a lot of headache and incompetent staff. Not worth it! read more

Dr. A as a call him is simply a wonderful podiatrist. I needed to come in to the office last week due to my ingrown toe nails and the office accommodated me the very same day. The staff was very helpful and gave me an appointment that worked for me due to my work hours. Dr. 'A' is a very professional and dedicated podiatrist. I have been his patient for over 15 years and would never go to someone else. He truly knows his job and has a spectatculr personality, one that is welcoming and jovial as well as trusting. I simply would not go to another podiatrist. As far as the office is concerned, he is taking the utmost care and precautions with COVID19 AND CLEANLINESS. Dr. 'A' will always take his time while treating you unlike many other doctors in today's age. He will not rush just to get to the other patient and I truly appreciate his attitude and professionalism. I highly recommend him for any and all of your podiatry needs. read more

Dr. Avakian is the best podiatrist he's caring, genuine and loves what he does. His many years of experience make him an exceptional doctor. He took care of my broken foot with such compassion and diligence I felt at ease knowing that I was in such good hands! A great doctor like him is hard to come by! read more

I was referred Dr. Avakian after years of nagging sports injuries made it difficult for me to enjoy sporting activities. He kept to my appointment time with little waiting time. His office personnel were very courteous. Dr. Avakian was very professional and spoke to me in terms I could easily understand. He took his time examining both of my feet/ankles and his assessment that I would NOT need any medical procedure was music to my ears! I appreciated the time he took with me and the options he provided. In this day and age of "come in and get out" treatment I have had in the past, this was a bit more refreshing and I would recommend Dr. Avakian to anyone who needed a referral. read more

Dr Avakian is a joy as a provider. Great bedside manner and very attentive, a great listener. Office is well run and the staff are pleasant. read more

Dr. Avakian is very knowledgable and the office staff is very polite. I had quite a complicated hammer toe surgery performed by Dr. Avakian several months ago that took my pain away and provided comfort for my daily living. He explained the procedure clearly and extra attention was provided after surgery . I am very thankful for this Doctor's expertise and attention. read more

Had ugly toenail fungus last year and Dr. Avakian cured me and my toenails look normal now. I went into the treatment not expecting to get good results, but Dr. Avakian and his staff gave me great service and caring treatment. I would highly recommend his office. read more

My son and I have been patients for almost 8 years now! I couldn't see myself going anywhere else, Dr. Avakian is amazing and his staff are great!!!!! Never a long wait time and he makes sure whatever you need is done perfect, the best podiatrists in the world read more

Dr. Avakian and his staff are amazing. Would recommend as the best podiatrist in Pasadena.

My family has been patients of Dr. Avakian for over 10 years, and we could not be happier with his service. Dr. Avakian is professional, attentive and highly knowledgeable. Moreover, he's personable and just a great human being. Something I've really come to appreciate about Dr. Avakian, is that he never makes you feel rushed and wants to make certain that you completely understand his treatment instructions (pre and post) ... he truly, genuinely cares about his patients. And over the years, he's created a family-type environment in his office, where the staff is friendly and responsive. I give Dr. Avakian the highest of recommendations! read more