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    Clancy Relocation & Logistics

    4.1 (41 reviews)
    Open Open 24 hours

    Services - Clancy Relocation & Logistics

    In-state moving

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    Clancy says United's fault. United says Clancy fault. had Seamus come out twice to give me an estimate. When the movers showed up, the main moving guy (who kept asking me how to spell things for his log sheet) complained to me the entire time that I was not charged enough, there was more than he was told, etc. It was exactly what was on the sheet that Seamus wrote down. It made me extremely uncomfortable. I'm sure he was trying to pressure me to giive him money - and more than just the tip. He was creepy. I reported this to Todd and Seamus. I had an $800 litter robot and told them please wrap this very carefully and box it because it is brand new, fragile and expensive. It arrived only wrapped in a blanket and completely crushed and broken. All because this guy was angry at the quote Seamus gave me. Seamus assured me that I did not need the additional insurance because Clancy did not want their reputation ruined and always paid to replace items anyway. I was very clear on the insurance coverage but was told I did NOT NEED IT!! Of course, when I reported the item, sent in photos they immediately said it was United's problem. I asked Todd for information on how to escalate it and never heard back. The United guys who unloaded me were even stunned how poorly Clancy packed the litter robot. Maybe I just got a really bad moving crew from Clancy but this was not a good moving experience. I used United because of their reputation but Clancy was an unexpected disappointment.

    Crushed and contents damaged.

    We paid over $14k to this company for an interstate move. They lost our desk (A DESK!? How does anyone lose a desk?), our office chair, a large basket, and FIVE boxes of our items, including a wardrobe carton (it's like four feet tall, how?). Save yourself and look elsewhere! They treated our belongings like trash. At delivery time their guys were using some strap to carry boxes, which crushed them. Boxes were upside down even though "up" clearly marked. Boxes marked "fragile" were crushed and some had holes punched through the boxes! When I tried to speak respectfully to their team, all I heard back was "we have been too busy" -- I said they should have told me that up front and not taken the job. They had no problem taking our money, but they refuse to make right about this. I paid $450 extra to have full value coverage. I informed them of these issues in August, I filed a claim in September. Their claim team refuses to respond (it's been over a month), and when they were originally responding, they refused to get timelines or explain their self-adjudication process. We have a very detailed claim in for over $8,600 worth of lost and damaged items and they won't respond. Reality is a lot of movers are scams, I have no idea if they paid people to write other positive reviews, but this move was horrible. Also, I have been trying to communicate with this company and sent dozens of emails to various people there. I told them three weeks ago if I don't hear any response I'm contacting BBB and posting this publicly. They didn't care (they didn't respond).

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    3 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    14 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    Ben, thanks for the great review.

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    11 years ago

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    15 years ago

    My company uses clancy as well..they are always responsive and cooperative. great service!

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    10 years ago

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    Page 1 of 2

    Ask the Community - Clancy Relocation & Logistics

    Review Highlights - Clancy Relocation & Logistics

    Craig and Robin were great on the administrative end, organized, thorough and calming from start to finish.

    Mentioned in 5 reviews

    Read more highlights

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    Two Brothers Moving

    Two Brothers Moving

    (63 reviews)

    The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

    Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

    Smooth Move & Delivery - Packing2

    Smooth Move & Delivery

    (44 reviews)

    I spent quite a bit of time researching moving companies and reading reviews and ultimately chose…read moreSmooth Move strictly based on their reviews and their fair quote. We could not have been happier with this experience!! From the detailed quote provided by Steve, who was quick to respond to questions, to the actual day of the move, everything went...well, smooth is the best word! The quote was completely accurate, nothing above what we expected was charged, even though we ended up having more to move than expected, which took a bit longer, but they stood by their quoted hourly rate. As for the move itself, I cannot say enough about the efficiency, professionalism and respectfulness of Jonathan, Edwin and Brandon. They made a great team, and they made a stressful and difficult process much easier for us. I highly recommend Smooth Move!! Service: Local move

    If you're thinking of trusting Smooth Move with your belongings, don't. What they call a "storage…read morefacility" is nothing more than a filthy, gutted office floor masquerading as legitimate space. No storage cubes, no organization--just a disgraceful setup that looks like it was abandoned years ago. Almost $1,200 , and from the very first pickup (less than a two‑minute drive, with items already packed), the nightmare began. The contents were tied to an eviction, and the rightful owner desperately needed access to essentials--credit card, cash, and medicine. Smooth Move held those items hostage for over a week, forcing needless suffering just to retrieve basic necessities. And as if the humiliation of their "facility" wasn't enough, they capped it off by overbilling my credit card just under $200. That's not just incompetence--it's exploitation. Smooth Move isn't a storage company. It's a scam dressed up as service, a disgusting office space pretending to be legitimate. Save yourself the agony: avoid them at all costs.

    Veteran Movers NYC

    Veteran Movers NYC

    (440 reviews)

    $

    Midtown East

    Moving is stressful, heightened with the pandemic, and even more so for a first time home buyer. I…read morecalled a few places, and Danny from Veterans Movers called and was very much available to me. They scheduled a zoom/facetime walk-thru of my apartment to see what I needed and to give me a better quote. I had started packing already and got all my own boxes so it was easy to see what I had left. What I really liked was the 'no BS' hidden fees. It was one price that wouldn't change, no matter the hours or added last minute box. Of course my move was scheduled and it had to snow. Thankfully this didn't stop them. 4 guys showed up right on time (during a snow storm on a friday morning rush hour in the city). They walked thru and got a game plan, then brought up all the blankets and plastic wrap and got to work. TVs were dismounted and put in boxes, mattresses were put in boxes as well. The amount of blankets they used to wrap my furniture made me so happy. While they took their time, they were still hustling - running from the truck to the apartment. Once we got to my new place, they covered my stairs with runners and wore plastic booties to ensure my floors weren't messed up. I wish I had bought the wall mount for my TVs for my new place, because they offered to set me up. The only thing I was disappointed about was that my couch didn't fit thru the garage entry so it was left in the garage. I wish they had tried thru the front door but they were adamant that it still wouldn't fit. After 7 hours, I wasn't going to push them. Regardless, would 100% recommend Veterans Movers and also hope Roadway doesn't ruin this small-business. I wish I could remember the 4 guys that helped me move to give them a shoutout! Thx!!!

    once you agree to a price and give the $100 deposit to secure your booking, that's when they will…read moreconstantly remind you to give 18%-25% tip in several emails. They even put up a website to explain why you need to give that much tip. do the movers get a restaurant wait staff salary? i gave a $440 tip. they certainly didn't deserve it.

    Clancy Relocation & Logistics - movers - Updated May 2026

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