Ray is absolutely amazing. He came the same day I contacted him. He not only fixed the issue, but…read morehe taught me everything from upkeep to how and WHY to use chemicals. He took the time to explain everything, gave me advice and had me order things. He even showed me how to install the parts myself rather that get paid to come and do it when the parts arrived. My dogs were jerks to him when he first arrived, but I see now they are a terrible judge of character. Also, they loved him by the time he left. I would absolutely recommend, because he didnt just fix the issue he explained everything to me. Great guy.

Great service, Ray was available the next day. He thoroughly explained what had broken, why, and…read morewhat parts we needed to buy to ensure we have no more leaks. Vet owned is a bonus!

Beware! This company does work without your consent, and will charge you!…read more I am disappointed to leave this pool company after 2 years because they went ahead, and did work outside of my agreed upon contract of a pool opening. At no point in time did they contact me to do "additional work". Therefore, be very careful. They replaced a piece that did not need to be replaced on top of my filter, tossed to the side. Not once letting us know. Not once hearing from us to agree on them touching anything outside of an opening. What's more disturbing is now the piece that was replaced I am not sure can go back. Thus, forcing me to now shut off my pool filter and now not using my pool until this company resolves this blatant issue of unauthorized work and possible damage to what they replaced as irreplaceable now. Make sure you find a pool company that values their customers consent on all work done on your property. Especially because I was not even home for this lack of consumer respect. I would ALSO like to point out that the items replaced were there last year and the year before that. and NO ONE DID OUTSIDE REPAIRS UNTIL NOW. I WAS TOLD LAST YEAR AND THE YEAR BEFORE THAT EVERYTHING WAS FINE.

It's hard to put into words how grateful I am that when I sent an interest email to Concord Pools…read moreand Spas in early April that Kristen Underwood entered into our lives! From our first interaction I knew she'd help me achieve my dream of having a pool in our backyard! Kristen was responsive to every question or concern we had, she consulted with colleagues when needed and always kept us in the loop communicating every detail of our pool project from beginning to end. If you've been thinking about getting a pool reach out to her! You will not be disappointed :-) Kristen and the amazing team at Concord, from excavation to cleaning to service, have given me and my family something that we've only ever dreamed of and every time I walk outside I smile! Thank you all so much!

I have used whips for the last 7 years. They are reliable and know what they're doing. They open it…read morebefore memorial day for us, and then close it right after Labor Day. In between they clean it once a week and all we have to do is go out and enjoy! Honestly, it has been such a relief to have them take care of our pool. Why this business would get anything less than five stars is beyond us!!

terrible customer service, tells you one thing then leaves you hanging. workers are awful! Service…read moreis awful! Do not hire them, go with a real pool company.

Great Business. Quick, Prompt , reliable service. I recommend 100% …read more Used last year to fill my pool came same day. Then used there service for closing my pool this year.

Today, TJ and two other young men closed our pool for us. They got right to work, worked…read morediligently and I was pleased by their professionalism. We had purchased a pool liner from Hometown Pools and Spas a few years back and had this company install a new pool filter this summer. Hometown Pools and Spas is a pleasure to do business with.

From beginning to end. Professional and kind. Installed all new equipment for our above ground…read morepool. Definitely a 5 star business

I have used Pro Dive Pools to service my pool since 2022 when I moved to NY. I am very happy with…read morethe service they provide. The office manager is very responsive and helpful. If I leave a message, I get a call back shortly thereafter. The team has opened and closed my pool a few times and have done a great job at a reasonable price. They don't just come and go. Jeff, the lead always takes time to discuss the pool with me, share information and help me be self-sufficient. Highly recommend them.

The last thing I want to do is leave a negative review for a local business, but I feel it's…read moreimportant to share my experience so others are aware. Aquatica was scheduled to close my pool a week ago but never showed and did not communicate with me until several days later (I've since learned that they have a reputation for this). They eventually rescheduled over a week later and attempted to charge an additional $50 because the water level was not low enough. I explained that the water had been at the proper level the previous week, but had risen due to heavy rains. I agreed to pay the fee, but also let them know I would be discontinuing my service. I came home later in the day and discovered that they left the job unfinished, with my pool cover off and all my accessories left scattered on the patio. I've called and texted several times, but they will not respond.

Quality service and professional owner and employees. This is not the easiest job or business to…read morebe in. Schedules depend on the weather and sometimes have to be re-arranged. We all expect everything to be perfect and on time.... But nothing is every perfect. However, they do try despite the weather.