We recently purchased a new home with an in ground pool. Super excited to use and thinking it would…read morebe easy to maintain my husband decided on another company to come show us how to open pool. After two trips they made as well my husband and me cleaning the pool so many times . We were starting to regret buying a house with pool. After much research and reaching out to companies Blue pool crew company got back to me ASAP. Answered all my questions and came by my home while we were home I found out for new homeowner pool companies at times don't do that.Mark the owner came by checked my pool out and turns out other company that supposedly opened our pool really didn't. Our cartridge filters were not in our filter and our jets were not installed. Mark showed me how to do this as well set my filter to clean my pool. He came by the next and cleaned the pool. My pool looks so beautiful! Prices are amazing and affordable. I highly recommend this company.

Zero Stars! Blue Crew is totally undependable and have put my health at risk…read more Blue Crew Crews was supposed to open my pool several weeks ago. They never made the first scheduled date on April 28th. Blue Crew texted me to say they could not open my pool until the following week. That night I was rushed by ambulance to Albany Med, got out on Monday with doctors orders to not "do ANY heavy lifting". So. getting my pool open now became a serious health issue, it merely a convenience. I texted Blue Crew back when I was home from Albany Med to say that probably be better for my health if they opened the end of May, before Memorial Day. They called me to coordinate an opening date. When I asked if opening the Monday before M-Day was possible, I either was hung up on, or the call dropped. They texted me to say the call dropped, but never mentioned rescheduling. I asked them to text me back - they didn't. I texted again asking for an opening date - no reply back. I texted again - still no reply. I have always opened my pool every year. This was the first time I sought a service and Blue Crew BLEW IT! Under normal circumstances I would just be frustrated with Blew Crew, but I am furious that I now have a SERIOUS HEALTH ISSUE and have been abandoned by BLEW CREW. What they claim on their website as 'dependable service' is TOTALLY UNDEPENDABLE!

After receiving quotes from a handful of businesses in the area, we decided to hire MC Pools to…read morebuild our inground pool. Before we signed a contract or put down a deposit, Carl was patient and more than willing to answer our many, many questions and walk us through the process and options. He did a drawing of what we thought we wanted and when we wanted to make a few changes he quickly did it with no problem. Carl is very knowledgeable about not only what works best but also what looks best. We put a lot of trust in him as this is our first project of this kind and we're so glad we did. We never felt rushed or pressured or that we were being an inconvenience with our questions or changes. He is also very responsive, he never left us hanging, waiting for a response when we contacted him. One of the great things about MC Pools over other builders we contacted is that they have the ability to build the pool you want so you're not forced to pick something from a catalog. You can create a custom build like we did. Another positive, in my book, is that Carl includes (pretty much) everything in the quote, giving you the full picture of what the final cost will be. Other companies give quotes but don't add the other necessary items/services such as electrical, hauling away fill, etc so you think you're paying less but end up getting hit with costs you hadn't known about until later on. Carl adds all that in up front. Plus he included some things that other companies don't such as 2 lights for the pool, 2 skimmers, a safety cover and an upgraded handrail. *One huge bonus for us was the discount they offer for first responders (my husband is a volunteer firefighter).* The build itself was smooth and followed the timeline we were promised. When Carl came for his final walk-through to make sure we were happy I could not come up with a single thing I wasn't thrilled with (that's never happened to me before ). Every detail is perfect and our pool is gorgeous, we couldn't be happier. Details about the pool: it is 16 x 37 (with the bump outs). We added a bench seat to the bump out in the deep end (see picture) and we are SO glad we did, everyone loves it. It's a place to hang out while in the deep end and such a great feature. The kids especially love it because they can swim across and have somewhere to "land". It also doubles as a step to get out of the pool. We wanted a larger shallow end since we know that's where a lot of people hang out so we adopted for an extended shallow end (16 1/2 feet). The chlorine is salt water and we chose to have a cartridge filter and added a gas heater. The coping and concrete are stamped and dyed. Another detail worth mentioning, the contractors that MC Pools works with are top notch. The concrete company, Capital Concrete of Albany, went above and beyond to give us exactly what we wanted and helped us design and choose options when we asked for input without being pushy. They worked through the weekend to help get our project finished as soon as possible. The electrical company was also top notch. (I can't recall the name but I'll add it when I figure it out). We are SO glad we chose MC Pools for this large project, we couldn't be happier! Thank you, Carl!

They emailed with me quickly and easily and were very communicative and helpful with my requests!read more

They will not view the damages of the roof and under it, and will give you a quote to replace it he…read moreroof. They never even came to look at the property. They used satellite images to determine the repair and their assessment is that you need to replace it. Please check the reviews on Reddit for more honest reviews about this company. In addition their communication is slow, their phone is never answered and they don't call you back to discuss details or answer questions or explain anything. Edit after their response: While they say they came to the property, they never did. They gave us a quote from satellite photos and never even saw the rain damages which was the reason I reached out in the first place. When they said they couldn't reach the tenant, I immediately provided them with the photos and videos I had. The tenant also called them to follow up and was informed that nothing else was needed. Yet I had to email again days later to ask if the quote was ready. I emailed asking for someone to discuss / explain the quote to me and got a response asking for a time to call. I shared my availability and have not received any calls. I tried calling them yet there was no answer. Finally 2 weeks later we had to call another contractor come and take photos of all the rain damage and provide a proper quote. Then when I shared this review the owner immediately called me. I've attached the communication that started on the 8th of July. I would like them to provide me with the images and proof/report from the onside inspection they did. They are lying, as they never stepped foot on my property to see and assess the damages.

We recently had our roof and three skylights replaced by Phelps Brothers, and they were - in a word…read more- excellent. Jamie was efficient and responsive with the initial estimate and follow-up questions we had and promptly provided us with both samples and addresses of customers where we could check out their work. Within a half-hour of starting work on "day 1," the workers realized our roof was one of a rare 2% of roofs built in a particularly solid way "back when," but one that would make the roof replacement work more challenging. The project director, Tony, consulted with Phelps Brothers' owner, and within minutes they agreed to proceed as originally planned. This initial roadblock was handled in a transparent manner and quickly resolved. The work was done quickly and efficiently over two days, with a special focus on not damaging flower beds all around the house (the job was done in mid-April, so a lot of new growth, none of which was damaged!). On the back of our furnace chimney, Phelps built a cricket, or diverter, to lessen the impact of rain on the actual brick. This was done because it was needed, not because we had requested it, and it wasn't included in the original, approved estimate. Just an example of Phelps Brothers going above and beyond to provide high-quality work. Tony was a real pleasure to work with - pleasant to deal with, super patient and direct with answering our questions. He even came back weeks later to patch/glue a bluestone chip that had been slightly damaged. Now that's service! His team of roofers were super hard-working and friendly. All in all, every person we dealt with at Phelps Brothers was friendly and professional. Our roof looks great; a real upgrade to our home. We would enthusiastically use them again and would recommend Phelps Brothers for any roofing needs.

Found them on yelp as they were one of the highest rated in the area. They gave the most…read morecompetitive price, were able to schedule the roof replacement within weeks on our timeline, and did the entire job (6 unit townhouse) in 2 days. Also nice people to deal with, and cleaned up once they were complete. Would highly recommend.

I have been working on my pool to get the water clear for the last three weeks. Tracy and Lizzy…read morewalked me thru each step trying to clear the water. From the begining both of them keep asking when was the sand in the filter last change. I told them that I did it three years ago by myself. Now, I realize that I must not have done the replacement well because I've come to the point that I need to replace the sand. I finally made an appointment with Majestic. I want to thank both Tracy and Lizzy for all their help. Also, I want to thank Lori in the service department for all her help. Thanks all of you!!! Francis Gavin

We recently purchased a pool from Majestic Pools and Spas in Hudson,NY. The experience was…read moreexcellent. They explained all out options, went over all aspects of the construction and arranged for set-up and water delivery. Customer service is outstanding. I would definitely recommend them to anyone who is interested in purchasing a pool or spa. A Costello Clermont, NY

Great customer service. Had a problem with a challenging installation and it was fixed with great…read moreservice and a timely response. Amazing lives up to its name in this household.

I recently purchased a used glass display cabinet off of Craigslist. It had warped, dirty and…read moredisgusting plywood shelves. As part of the rehabilitation of the case I purchased new glass shelves from this company. They were very friendly to work with over the phone, and when I arrived in person they were even more helpful. The purpose of my display case is to store model trains, and they had a staff member who was familiar with this hobby so we chatted about that for a while. The two glass shelves were quoted a reasonable price, and they were ready to pick up within a day or two. When I got them home, however, the didn't fit. I had ordered them based on the dimensions of the warped plywood, and they were about 1/16" too long. After talking with them on the phone about it, they offered to cut them shorter (and didn't even charge me despite me offering to pay them for this additional work). Again, they were done within a day or two. The only downside that I can think of is their hours: M-F from 8-4:30. That is fine if you work or live near there, but I had to go on my lunch breaks and that was a bit of a hassle. They are surrounded by chain link fences and gates so easy after-hours drop offs or pick-ups aren't an option.

Great selection of top quality flooring that is not available at the big box stores…read more I purchased the Tarkett ProGen waterproof 24 x 12 tiles, and am very pleased with the quality & Lifetime warranty.

Very impressed with Stephanie's expertise in selecting carpet for our daughter's bedroom. The…read moreselection of carpets from De Mar Flooring was very impressive and pricing was competitive. Stephanie recommend Al Quezada for the carpet installation. The carpet installation was flawless thanks to the high quality of craftsmanship from Al Quezada's Flooring. I try to support local businesses rather than the larger box stores as I have found local businesses value their customer base more. In this case, De Mar and Al Quezada exceeded my expectations.

What a professional company and the work they do is incredible. I had a retaining wall put in…read morealong my pool house with a drainage system, steps and pavers around the concrete decking. They arrived and finished when they said they would. Phil, Matt and Joe worked hard the week they were here. They had a tight space in which to work so a lot of the digging had to be done manually. I would definitely hire this company again for future lanscaping projects. It was a pleasure working with Jerry and his crew. Thumbs up!