We stayed here a few times. It was a lot more spacious than most hotels which is helpful in our…read moresituation. We travel with our own food, mini fridge, electric skillet, & service dog. So extra space is definitely a plus.

The mattress was hard. Worse mattress of any of our hotel experiences. The mattress pad and bottom…read moresheet kept coming off all night. The shower pressure was so low, it was difficult to rinse off. And the shower head adjustment didnt work. Other than that, the room appeared to be clean and thermostat worked well. The complementary breakfast was ok, other than the fact we didnt get to toast our bread because they only had two slots of the 4 slot, very slow toaster working, so the line for toast was long.

My boys and I went to Prescott for a night to enjoy the…read morecooler temps. We were welcome by hotel staff once we entered the lobby. Check in went smoothly. My boys received bubbles and some coloring books, that was sweet. Our room was spacious with a full kitchen. It's always nice to have extra room with the kids. We were able to crack the windows to get a nice cool breeze into the room, I really enjoyed that. The pool area had two small hot tubs and a shallow pool for little kids. Next to the pool is a sitting area where you can relax or have a nice lunch or dinner outside. If you're looking to eat out, there were many restaurants nearby. We ended up going across the street to Texas Roadhouse for dinner. Their complimentary breakfast buffet had a nice variety. The kids were able to fill up on waffles, eggs, sausage, yogurt, cereal and fruit. They also offered biscuits and gravy, bagels, toast, and pastries We had a great experience, I would book at this hotel again.

We have stayed here many times. We have food allergies & can't really eat out so we travel with a…read moremini fridge that looks like an ice chest & an electric skillet & our own food. We love the residence inn because it offers a full kitchen & they have a variety of other options-separate bedrooms, fireplaces, etc should you need them.

The hot breakfast is amazing. Teresa who runs it is a great at keeping it delicious and fresh. You…read morehave several choices and it was all good. The rooms were clean and bed comfortable. They have a pool and hot tub. We highly recommend this inn. Great price.

If I could leave zero stars I would, this place was affordable and convenient for my family to…read moreattend a friend's wedding. We were barely in our room and over a month later today to be exact I was charged $250 for damages being accused of smoking in our hotel room one I don't smoke. I was never notified email or phone number or anything that they're gonna be charging me over a month later when we left on May 3 I have children that were with us and the lack of empathy and help from management. There is baffling. All I got were runarounds and told me to dispute it with my credit card company there was no apologies. No nothing which is poor customer service. I am extremely upset about how this hotel treats their customers, and to top it off to lie and say we smoke for one and smoke in the hotel room. I can guarantee you there has been numerous people in that hotel room after us since May 3 just horrible customer service.

What a relief. It's a nice motel. Front desk friendly. Motel was neat and clean…read more We checked in with a breeze. Our rooms were clean. Bathroom was clean. Wheew...no murder scene like our last hotel scene. Bed was kinda uncomfortable, so I give it 4 stars.

Disappointing, we've stayed here before this time was enough to never want to stay again. We are…read moreChoice Platinum members, came down for breakfast and the place was a wreck, but 3 employees standing in the kitchen just chatting. We asked when they are going to stock the area and the response was "oh it's out"? Then one of them rolled their eyes thinking we couldn't see it. So we asked for the Manager. 5 minutes later the Manager came out and we asked her to go and look at the breakfast area and then we'll chat. She refused and apologized but without her seeing what we were talking about her apology meant nothing. Room had a non fresh odor to it. We won't be back.

Big blooming orchids to Raul! He was incredibly kind-hearted, professional, and genuinely caring…read more You could truly tell he enjoys helping people and takes pride in providing excellent customer service. His warmth and compassion stood out immediately. Raul is a wonderful asset to your team, and his positive attitude did not go unnoticed. I truly hope management recognizes and appreciates what an exceptional employee they have in him.

Thank you for your response, Julie…read more Unfortunately, your reply does not accurately reflect what happened during our stay, and that is one of the reasons we will not be returning. I fully understand that hotels need to verify a guest's driver's license and credit card. I showed both my driver's license and my credit card without hesitation. My concern was never about your policy. The issue was that your employee insisted on taking physical possession of my credit card. When I explained that I was not comfortable handing my card over, he demanded it again. That interaction made me feel uncomfortable and was completely unnecessary. You also stated that I had reserved a standard ADA-accessible king room. That was not my understanding of the reservation we made, and the room we received was not what we expected. Combined with the unpleasant odor in the room, it was a disappointing experience. What disappointed me even more was reading a response that dismissed my concerns rather than acknowledging how your staff handled the situation. Instead of recognizing that a guest can feel uncomfortable even while following your verification procedures, your response simply repeated the policy. We truly enjoyed visiting Prescott and Jerome, and our trip was wonderful. However, trust is important when choosing a hotel. Based on both our stay and the way our concerns were handled afterward, we have decided we will not stay here again. We have also shared our experience with friends and family here in Arizona who frequently travel to Prescott so they can make their own informed decisions. I sincerely hope management uses this feedback as an opportunity to improve the guest experience for future visitors.

This is a difficult review to write. The reason I say that is because the staff was so kind, but…read morethese are things I would like to know before booking a stay here. We requested a non-smoking room with a king size bed. As soon as we entered the hallway heading to our room, while all the doors had the no smoking sign on them, it reeked of old stale cigarette smoke. Perhaps at some point smoking was allowed in these rooms and it has seeped so deep into the walls and the carpet that the smell is a permanent fixture, as our room also had a faint cigarette smell. This might not bother some people, but I'm extremely sensitive to cigarettes smoke, even the smell. Our room had some updates, such as some furniture and the floor, but it was not very clean. The floor was gray linoleum that looked/felt like it hadn't been swept or mopped in weeks. The white towels were thin and crispy, not appealing at all. The updates that had been done looked cheap, quick, and messy. The mattress was dreadful. It was a lumpy spring mattress set on a squeaky metal frame with no boxspring. Needless to say it was not a good night sleep. The white sheets and pillowcases were stained, the tub was yellow, and the separate components of the currents were outdated and didn't match. We didn't use the microwave or the mini fridge, but both looked old and outdated. The cost of our room was about $130, a little more after taxes and what not. I feel like it was over priced, and we will not be staying there again.

I was skeptical about booking here because of the reviews in the past. But I can confidently say…read morethat the staff here is very nice and accommodating. It is a clean room and bathroom, perfect for a quick pit stop as I am traveling across the country. I would stay here again. Thank you America's Best Value Inn.

I really enjoyed staying here. The morning breakfast was good. The employees were nice. The game…read moreroom was cool. There's a bar attached. We didn't eat or drink there but it was a nice option to have. The room was clean and nice. It is air conditioned in the hallways which was really nice after having stayed in another hotel that didn't have air conditioned hallways. I will say the thermostat didn't go below 70, I like to sleep at 68 but I won't fault them. That's my own polar beer having self problem. It was still super comfortable in the room. The refrigerator and microwave were really nice to have. It was one of the cheapest options so I was pleasantly surprised that it was so nice. The actual cheapest option was something I wasn't sure I was going to be happy with, it was old, but I've always been happy with La Quintas so I'm glad I went with them.

Great burger lunch special - $10! I got medium well - cooked to perfection! The coleslaw was…read moreawesome - he fries were shoestring (I like steak fries) so went with the coleslaw. Happy hour looks good too! Will be back to try other menu items - Solid 4 star first experience!!!

*****THEY HAVE BEDBUGS AND STAFF IS DISHONEST WARNING****…read more This was a short staycation booked in the Christmas season at one of our previously favorite properties, but our experience here was very negative. On the night we checked in, before getting into bed, my mom found a bedbug on her pillow. This was highly distressing. One of our party members has serious issues with insect bites, so on top of the bedbug concern, we did not want to risk her health and stay in the room. We immediately went to the front desk and provided photographic evidence to staff. The night staff (a shorter older woman and maintenance staff man who I believe wore glasses) informed us that this was in fact a bedbug, and that they would refund the entire stay. Since it was already 11: 00 at night we had to immediately vacate the hotel, and at our own cost, book other accommodations. We did not receive any answers to our calls for two days, until they finally answered and denied having said that this was a bedbug, and outright refused to refund for the night we stayed as promised previously. No help, no remedy, just silence. In addition to the monetary loss, our luggage and clothing had to be taken care of for the duration of our trip which meant additional costs and worries. Very disappointing, not just with the bugs, but how they were dealt with. Stay elsewhere please for your own safety and health.

This place was an absolute disappointment from start to finish. We only stayed here because our…read moredaughter had a volleyball tournament in Prescott, and even that wasn't enough to justify the experience. We decided to have dinner at the on‑site restaurant and ended up spending $250 for a family of four. The food and service were shockingly bad -- stale bread, seafood that tasted old, and a prime rib that was served completely cold. For that price, it was unacceptable. Back in our room, things somehow got worse. The walls are so thin that we could hear every word from the guests next door as if they were sitting on our beds. They came back from the casino around 2:30 AM, clearly drunk, and continued their loud conversation without any regard for anyone around them. To top it off, the staff was consistently rude, aloof, and inattentive. There was no sense of hospitality anywhere in this property. Save yourself the frustration and stay literally anywhere else.

Forest Villas has come through with 5 stars every time we've stayed. The rooms are very nice,…read morecomfortable and well appointed. The facility is well taken care of and looks great. Breakfast is complimentary and better than most places I've stayed.

Holy. Fucking. Shit. This is the best place I have EVER stayed in…read more Upon arrival, we had an issue with our booking app malfunctioning, but the friendly & patient front desk employees quickly & diligently fixed it. In the meantime, I looked around the lobby. There was a PIANO, and the whole place was struck with elegancy. There were VERY DELICIOUS homemade cookies out for the taking, as well as PERFECT coffee served 24/7! I was in awe the moment I entered the place. When I went up the grand staircase to my room, I was even more surprised! Elegant furniture lining the hallways, beautiful pictures on the wall and FANTASTIC carpet & wallpaper. The room itself was OUTSTANDING, with a BALCONY VIEW OF THE MOUNTAINS!!! I sat out there for a good chunk of time, and truly took it all in. The beds, shower & amenities were SUPER, and I felt like a VIP guest despite having booked a standard room. Breakfast was amazing & the staff were the friendliest I have ever seen. We paid $115, for an experience worth QUADRUPLE the price. Out of all of the hotels I've stayed in over the years, THIS is the one that puts all of the others to shame.