We stayed here a few times. It was a lot more spacious than most hotels which is helpful in our…read moresituation. We travel with our own food, mini fridge, electric skillet, & service dog. So extra space is definitely a plus.

We were in the Prescott Valley area in search of investment properties just last week, End of…read moreAugust. FIVE is not even close to enough stars for this hotel. Everyone from top to bottom was fantastic. Every standard for a great stay --exceeded, by a country mile. We would like to single out the gal on duty overnight during our stay ----- TATUM ALLARD -----. In the wee hours I had a wagon full of questions about the area, Tatum answered everyone them with a giant smile, a clear voice, and answers that allowed me to spoil my wife of 55 years with great advice on breakfast choices, activities and must-see places to visit while in the area. If you're in the Prescott Valley area this hotel is in the middle of everything, incredibly accommodating, GREAT value and restores your faith in the American hospitality business. A THOUSAND STARS.

My boys and I went to Prescott for a night to enjoy the…read morecooler temps. We were welcome by hotel staff once we entered the lobby. Check in went smoothly. My boys received bubbles and some coloring books, that was sweet. Our room was spacious with a full kitchen. It's always nice to have extra room with the kids. We were able to crack the windows to get a nice cool breeze into the room, I really enjoyed that. The pool area had two small hot tubs and a shallow pool for little kids. Next to the pool is a sitting area where you can relax or have a nice lunch or dinner outside. If you're looking to eat out, there were many restaurants nearby. We ended up going across the street to Texas Roadhouse for dinner. Their complimentary breakfast buffet had a nice variety. The kids were able to fill up on waffles, eggs, sausage, yogurt, cereal and fruit. They also offered biscuits and gravy, bagels, toast, and pastries We had a great experience, I would book at this hotel again.

Stayed here during out last visit to Prescott, It was a nice big room, with couch and TV and even a…read moresmall kitchen on one side, and the bed and bathroom on the other side. This dishwasher was popped out of the kitchen cabinet a bit, but they came to fix it. It wasn't exactly "high end", but not bad for the price at all. Check out the panoramic picture I took showing off most of the area. We picked this place because they had complimentary EV chargers, which is really nice in Prescott since there are no Tesla Charging Stations. The only issue is regular gas cars parking in the spots blocking the stations. Since they allow it, you might end up stranded in your car and having to uber. Removing one star for this although I was always able to find an empty stall. I remember there was a Dodge Charger that ICEed one of the spots intentionally our entire stay. I know the democrats are mad at Elon and Trump, but that is no reason to block a charging spot. Could be that they just hate EV's too but either way, no reason to make it hard for others. Free breakfast was not great, except for chorizo day. I tried to eat a bagel one day and it tasted like plastic. Despite these complaints it was a great place to stay for the money compared to other options so I will still give it 4 stars.

Spur of the moment trip brought us to this GreenTree Inn one night. We chose GreenTree because it…read morewas affordable and looked clean. Check in was easy, the receptionist was friendly and helpful. We lost our keys that same night and she helped out with that too. Inside the lobby they have a mini store that has odds and ends and all sorts of snacks, I loved that! The room was what you would expect, the bed, a table and a clean bathroom. Nothing stuck out as a red flag, the sheets were clean and the bathroom was spotless. The tv had streaming options like Netflix and Hulu, that was nice too being able to watch our shows before bed. Continental breakfast the next morning was a little rough, with one family taking all of the eggs and sausage, leaving none for anyone else. Wouldn't blame that on the hotel. Waffle makers worked, the juice machine did not. We grabbed a few things and brought it back to our rooms to avoid the busy kitchen. Check out was easy, I called downstairs and told them we were leaving and that was that. Happy we found this place last minute. I recommend GreenTree!

I had a ok stay room service kept moving my stuff around even with the do not disturb sign on door…read moreand the room was not cleaned there was beer in my fridge and a bug in my bathtub Other than that great stay

What a relief. It's a nice motel. Front desk friendly. Motel was neat and clean…read more We checked in with a breeze. Our rooms were clean. Bathroom was clean. Wheew...no murder scene like our last hotel scene. Bed was kinda uncomfortable, so I give it 4 stars.

Disappointing, we've stayed here before this time was enough to never want to stay again. We are…read moreChoice Platinum members, came down for breakfast and the place was a wreck, but 3 employees standing in the kitchen just chatting. We asked when they are going to stock the area and the response was "oh it's out"? Then one of them rolled their eyes thinking we couldn't see it. So we asked for the Manager. 5 minutes later the Manager came out and we asked her to go and look at the breakfast area and then we'll chat. She refused and apologized but without her seeing what we were talking about her apology meant nothing. Room had a non fresh odor to it. We won't be back.

Thank you for your response, Julie…read more Unfortunately, your reply does not accurately reflect what happened during our stay, and that is one of the reasons we will not be returning. I fully understand that hotels need to verify a guest's driver's license and credit card. I showed both my driver's license and my credit card without hesitation. My concern was never about your policy. The issue was that your employee insisted on taking physical possession of my credit card. When I explained that I was not comfortable handing my card over, he demanded it again. That interaction made me feel uncomfortable and was completely unnecessary. You also stated that I had reserved a standard ADA-accessible king room. That was not my understanding of the reservation we made, and the room we received was not what we expected. Combined with the unpleasant odor in the room, it was a disappointing experience. What disappointed me even more was reading a response that dismissed my concerns rather than acknowledging how your staff handled the situation. Instead of recognizing that a guest can feel uncomfortable even while following your verification procedures, your response simply repeated the policy. We truly enjoyed visiting Prescott and Jerome, and our trip was wonderful. However, trust is important when choosing a hotel. Based on both our stay and the way our concerns were handled afterward, we have decided we will not stay here again. We have also shared our experience with friends and family here in Arizona who frequently travel to Prescott so they can make their own informed decisions. I sincerely hope management uses this feedback as an opportunity to improve the guest experience for future visitors.

I don't know why I hadn't liked Holiday Inn before because this place was fantastic and I would…read moredefinitely stay in this hotel over and over again. Here are some of the things that impressed me: - Love the free chocolate chip that actually tasted pretty good. - The concierge let us choose which floor we could stay on which is very nice. I like to stay on the higher floors as it occasionally means that less people stay in these rooms and thus they can be newer. - The rooms were nice and modern. Everything was very comfortable and the shower pressure was exactly right. It gave me Springhill Sites vibes which I appreciated. - The concierge really knew their stuff. We asked them a question and they answered it with ease. Overall, great stay and will definitely be coming back to more Holiday Inn Expresses.

This is a difficult review to write. The reason I say that is because the staff was so kind, but…read morethese are things I would like to know before booking a stay here. We requested a non-smoking room with a king size bed. As soon as we entered the hallway heading to our room, while all the doors had the no smoking sign on them, it reeked of old stale cigarette smoke. Perhaps at some point smoking was allowed in these rooms and it has seeped so deep into the walls and the carpet that the smell is a permanent fixture, as our room also had a faint cigarette smell. This might not bother some people, but I'm extremely sensitive to cigarettes smoke, even the smell. Our room had some updates, such as some furniture and the floor, but it was not very clean. The floor was gray linoleum that looked/felt like it hadn't been swept or mopped in weeks. The white towels were thin and crispy, not appealing at all. The updates that had been done looked cheap, quick, and messy. The mattress was dreadful. It was a lumpy spring mattress set on a squeaky metal frame with no boxspring. Needless to say it was not a good night sleep. The white sheets and pillowcases were stained, the tub was yellow, and the separate components of the currents were outdated and didn't match. We didn't use the microwave or the mini fridge, but both looked old and outdated. The cost of our room was about $130, a little more after taxes and what not. I feel like it was over priced, and we will not be staying there again.

I was skeptical about booking here because of the reviews in the past. But I can confidently say…read morethat the staff here is very nice and accommodating. It is a clean room and bathroom, perfect for a quick pit stop as I am traveling across the country. I would stay here again. Thank you America's Best Value Inn.

I really enjoyed staying here. The morning breakfast was good. The employees were nice. The game…read moreroom was cool. There's a bar attached. We didn't eat or drink there but it was a nice option to have. The room was clean and nice. It is air conditioned in the hallways which was really nice after having stayed in another hotel that didn't have air conditioned hallways. I will say the thermostat didn't go below 70, I like to sleep at 68 but I won't fault them. That's my own polar beer having self problem. It was still super comfortable in the room. The refrigerator and microwave were really nice to have. It was one of the cheapest options so I was pleasantly surprised that it was so nice. The actual cheapest option was something I wasn't sure I was going to be happy with, it was old, but I've always been happy with La Quintas so I'm glad I went with them.

Bad customer service...and I don't care kind of attitude from Madison. All stemming from a pool…read moreout of service. The whole reason we booked hotel was to have a pool especially with this weather. No apology just it's not going to happen (repairs) because its the weekend.

We've been coming to the Prescott Resort and Bucky's Casino for about 16 years, on and off. Every…read morevisit we see improvements and renovations. Firstly, let's set the expectations. Its Prescott, its not Scottsdale, LA, NYNY.... the costs are not close and the term 'resort' needs to be loosely connected here. Cost of staying is pretty economical compared to most chain or quaint hotels in the area. Does the facility have a large set of conference rooms and adequate space for functions, conferences and weddings? Yes. However, it really seems that the hotel conference center lacks in providing amenities for 100+ people. Main restaurant only opens a few nights, weekends mostly and closes at 9. Eagles Nest bar is open all days from afternoon until 9pm earlier for bar snacks. So if you're staying after a conference or daytime event, food options are limited inside. Theres one set of restrooms which only have a capacity of 4 or 5 for the entire conference center, Restaurant, eagles bar and any non staying visitors. So when they are closed for cleaning right at the opening of a conference at 8am... thats an issue... as well as being completely crowded with long lines at conference breaks. The only other restrooms is a single multi use restroom inside the restricted access pool/gym area or the long walk to the casino end. (Which share the same cleaning schedules as the conference restrooms (during our recent stay anyway) Our original room this time around was a 'mountain view room' with mountains of AC units as our view. But that didnt really bother us, until 730am above us... drilling and hammering started from the construction. The staff were wonderful, and quickly moved us to the other side of the floor away from the construction. On the 2nd day of our conference, all our keys stopped working more than 0 or 1 time... this was problematic, especially when the only conference restrooms were closed so long in the morning for cleaning. The key issue continues into the night and next day.. but staff were extremely helpful and pleasant, if not very embarrassed. The hotel has a massive back patio area complete with tables, chairs and a nice firepit, overlooking Prescott. Its a nice place to take your drinks out to from the Eagles Nest. As far as the word Resort, they do have a hair, nail, massage spa on-site. But pool is basic and indoors. But its Prescott! Free shuttle bus to Yavapi Casino down the hill is a good perk, walking down is not that far of a walk either. From that casino, you can access the gas station next door for late night snacks or a cheaper alcohol run. Also less than a mile to Target, Bevmo and great Pho and Sushi restaurants Casino, so from last June they've made some great investments into repainting and cleaning so theres no more cigarette smell now. And I'd have to say 90% of the machines are modern now. The 2 bars are great, but I'd definitely say don't plan on eating in the Grey Room, unless its fries etc. Firstly, after waiting as prompted by the sign for someone to seat us.... after 15 minutes, no one came to greet us. However, Anna at the large bar next to the Grey Room was awesome and friendly to help us with tables and ordering. Food was very disappointing for our conference group. The special of the week was BBQ pork ribs, which seemed to be deep fried into crispy jerky. Ahi Tuna was very nice. But the others in our group had sandwiches and left most. Very greasy.

Our first room which was advertised as a mountain view room was located on the 2nd floor directly…read moreover the conference center building with air conditioning units. We decided to live with it since we had privacy and quiet being at the end of the hall. Then the following morning that all changed. Shortly after 8am remodeling construction on the 4th floor, 2 floors above, could be heard from our room. Drilling and hammering non-stop. After bringing it to the attention to the front desk luckily they agreed to move up to the opposite end of the same floor. Now for the room itself. The room is very dated with very old carpeting and furniture. For me the bed was comfortable with good linens. The TV was surprisingly small at about 32". Gratefully we had a working minifrig. Neither the walls along the bed or nor the side table next to the bed had any exposed electrical outlets. The room would have been OK but we had to stay for 3 nights for a conference and that was too long given the condition of the room. I felt like I was staying in a motel 6 level room. I would have given this resort 1 star but instead gave it 2 stars because staff did their best to accommodate guests to the best of their ability.

What an amazing place ! We stayed here when we were taking our child to college and it was the best…read morestay of our lives. The room was clean and beautiful. The view of the courtyard was amazing. The breakfast was fenominal with an amazing variety. The staff were all friendly and welcoming. Thank You to all of them for making it a little easier on us.

Forest Villas has come through with 5 stars every time we've stayed. The rooms are very nice,…read morecomfortable and well appointed. The facility is well taken care of and looks great. Breakfast is complimentary and better than most places I've stayed.