This is my second Yelp review for Hassayampa Inn. Again, I wanted to give a shout out to the…read moreHassayampa Inn staff for going above and beyond for excellent customer service. After I returned home from another wonderful overnight stay at the Hassayampa last week, I discovered I left hanging clothes in our room's closet. I called the Inn and the young lady took my call (I'm sorry I can't recall her name) told me she would contact housekeeping and get back with me that day. 2 hours later I received the call back and was informed my clothes were there. This is when they went that extra step. She confirmed with me that my address on file was correct. Then she let me know they will be mailing my clothing to me, and at no charge!!!! Y'all, this is what excellent customer service and attention to detail is all about. If you are planning a trip to Prescott, please consider staying at the Hassayampa Inn. The accommodations are uniquely Southwestern in style and comfort. Well-appointed rooms, with great dining restaurant, a cozy, fun bar/lounge with wonderful music every evening. The Inn is within walking distance to Whiskey Row, the Courthouse, and lots of shops and restaurants. Staying there at Christmas is festive and magical too. Again, a big Thank You to all the staff and sending hugs too!

Had a an overnight stay here and location was great close to many nearby spots…read more Checkin was frustrating as I arrived a little after 1130am (understandably early) but even by 1pm they said my room wasn't ready. I've had many hotels allow for early check in if the rooms are available or for a small fee. So this policy felt inflexible. The room was very small but fine. The bathroom is tiny as well. The bed was not comfortable and quite noisy when moving. Staff didn't feel particularly friendly to me. Overall a quaint town but if i did return I would probably not choose this hotel.

My husband comes to Prescott for work and I tag along for hiking, spa, pool and R&R time and have…read morestayed here every time for the last 4 years. The staff is very friendly and helpful. The rooms have been immaculate every time, crisp white linen and towels, cute sitting area in the rooms with a microwave and coffee station. This hotel is walking distance to literally everything. I love staying here year after year!

Perfect location with beautiful grounds, clean rooms, amazing food and exceptionally friendly…read morestaff. Angie, who works in the restaurant, was especially personable, we shared lots of laughs with her, which made the experience even more memorable.

Beautiful historic atmosphere. Hotel staff was amazing, the best customer service. We stayed on the…read morethird floor with a great view. I love the old elevator. I can't wait to go back

Elevator not working. Bed was to soft hard to get out of. Parking garage far away. Street noiseread more

Great weekend getaway at the most hospitable and comfortable location in Downtown Prescott…read more I thought it was a charming old building. It had a great location to the downtown area. The staff was extremely friendly and helpful. The comfort and privacy were there, even if it was an over 100 yr old building. Smart TV, vintage furniture, clean amenities. I couldn't have asked for a better hotel to stay at. I would love to return and stay in the same room once more.

Stayed here for two nights and loved it! Very welcoming, cozy, basic room. Clean and I felt safe…read moreand secure. Within walking distance of whiskey row.

I'm not sure if I've reviewed this place previously. I'm guessing the ownership changed because the…read moreaccommodations are a lot less...funky than I remember. But still with super cool and creative design. Maddie was extraordinarily friendly, professional and welcoming. We reserved room #6 which was perfect for my partner and I. Perfectly sized so we could both move around without bumping into one another. The bed was one of the most comfortable beds I've slept in. Some rooms (ours was one) come with carports to protect your vehicle from the brutal Arizona sun. Although, it's not so brutal up here (we came in June and the temps definitely beat Phoenix temps). Each room has a lovely little patio area in front where you can enjoy some outdoor time with lovely views of pine trees. It was clean, comfortable and reasonably priced. Also, if you're up there in summer and can brave the summer temps, it was a nice walk (about 1.5 miles) to Whiskey Row where all the excitement lies. If you like fun, thoughtful decor, this is definitely your spot. I highly recommend staying here.

I actually didn't get to stay at this motel, but it sure looked nice from the pics and from when I…read moredrove up, two hours after the office closed. Yeah, there was a loss of communication on the ability to check in after hours (their office hours end at 5 pm on weekdays and 7 pm on weekends). I ended up staying at a nearby motel, the Sierra Inn, just down the street (see my review of that place). I did return the next day and I got a refund (all but the non-refundable $25). Kaylee was especially kind in helping me get my refund. I hope I get a chance to stay there on the next trip thru Prescott. NOTE - this motel has the shortest office hours of any that I've ever stayed at, but they do have digital keys for the rooms, so you can arrive after office hours and still get in. There was a glitch on the phone number help line, that I'm sure will be rectified promptly. You park in front of your room and the parking is a little tight, so don't bring your Giant 4x4 or RV. So why did I give a motel 5 stars without having stayed there? Well, mostly because of Kaylee at the front desk. She went above and beyond to help me get my money back, and if the rooms are as good as her assistance was, it's worth every star.

Customer service from the beginning was amazing. The room was so spacious, nice and super clean…read more Breakfast was served every morning and it was never a disappointment. Pool was indoor and clean and nice as well. It is in a perfect location with so many places at walking distance including downtown prescott.

This place is a dump. I can't believe how many positive reviews it has. Either we as a society have…read morecompletely lowered our standards or people stayed somewhere different. I can only relate this property to an apartment slum lord. I am titanium elite, as well as life time platinum, and am shocked at the quality. For $400/night.

Our experience was truly great. The room was clean, we could park right outside of our room, and…read morethere was a lovely little area right outside of our room that had a table and chairs, as well as a chair with a stone coffee table with a pretty purple plum tree and other trees and shrubs for privacy and canopy. We ate breakfast there one morning. The free breakfast is never great, but free on-site breakfast is still a great way to start the day! More days where bacon is available would be absolutely amazing. The orange juice is awesome. The pool looked beautiful, and would have likely been lovely to swim in, but we had other plans in town. Overall, a great experience, and we will come to stay again

OK hotel in Prescott. Two floors, multiple buildings. No elevator in any of them. Free, hot…read morebreakfast every morning. There's a Mexican restaurant on the property, with great food and employees. All the staff members we interacted with were super nice. Room was comfy enough. Dog friendly with a little doggie park in the back.

Great little place for a stay in Prescott. About a mile west of Whiskey Row. Nice walk. Quiet. Mark…read moremakes a great breakfast as well. Highly recommended!

Great rooms and great owner. 4 different rooms in the main house and a bungalow outside for a…read morelarger family. Minutes from Whiskey Row and the town square.