Very satisfied with the care and attention I received from ClarityEyeCare. At my second annual appointment, I was treated like an old friend, not just a number. The Doctor Doran handled my visit from start to finish, which made it feel personal and thorough. The front desk was efficient with check-in, insurance, price quotes, and checkout, everything was timely and painless. I left realizing how happy I am to be done with the "eye care machine" centers. I also love supporting an independent business owner who clearly takes pride in providing personalized, high-quality care. Highly recommend! read more

Dr Doran is personable, thorough and knowledgeable. He is very patient and worked with me to find the right prescription and product to allow me to wear multifocal contacts comfortably. He did a great job explaining what goals were reachable and what were not. I've since referred my husband and several neighbors to him and they've all reported great experiences. I did have one blip when my insurance changed and the front desk was not clear with me about what my costs would be. That was annoying, but the care is so good I stayed with them. read more

This Clarity Eyecare office is truly an amazing eye doctor office I've ever experience; especially Dr. Doran and Janet. Dr. Doran will remediate your eye and glasses problem to satisfactory; EVEN you didn't get your glasses from them. I feel like they are truly focus on fixing your eye problems and not selling their glasses (which yield most profits) like other places I've been. I feel good going there for the 1st time, 2nd time, no glasses sales pressure and walk out very happy and satisfied. If you like these kind of experiences, go to Clarity Eyecare in your next annual eye checkups or any eye or glasses issue you may have. read more

I have been to several eye docs, One in particular shall remain nameless. Because of my eye injury, I have to be very careful who I see for my eyes. As good as the eye doctor is the staff has to be even better for me to even go there. I was there last year & I found the place by accident looking for someone who specializes in contact lenses. Both the doc and Janet went out of their way to fit me with a special prosthetic lens. They both stayed later than they should have to make sure it was done correctly. I tell ALL of my friends to come his office. If you need someone that can specialize in contacts. Dr. D is the way to go. read more

Clarity Eyecare - Optometrists Near Me - Ashburn, Virginia

5 stars for the doctor but 1 star or less to the one front staff with short purple hair (believe her name is Janet and I think she is the office manager). As I explained to the doctor and her, the doctor is amazing and we really wish we could continued as his patients. However, after experiencing awful custumer service from this particular staff member more than once, we will be looking for a new eye doctor. She is extremely rude and condescending - not welcoming at all except the people she wants to treat w respect. If you are not one of the selected ones, she will either ignore you or make you feel like you are bothering or just not deserving of her respect. I voiced my concerns to the doctor and directly to her in hopes of a change for other customers. read more

Our entire family have been patients for several years. The Dr and entire staff is just simply professional and caring for their patients. I would recommend to anyone anytime of day. read more

We found this office through our insurance website (UHC). The reason we left our last practice was because of issues with insurance filing. It was a bigger optometry company nearby- they took our insurance cards, never billed our insurance, and then billed us 2 years later trying to hold us accountable. A huge mess! Nothing was great or memorable about the office that would keep us there. When I called to schedule, the person took my insurance information over the phone and said she would call back shortly to make sure there would be no issues with seeing us at the office. She called back within 5 minutes! We scheduled on a Saturday so my husband and I could be there together as new patients. It was quite busy for a small office, and honestly did feel a little uncomfortable initially trying to keep distance from others while filling out forms. Dr. Ryan Doran was personable, down to earth, and informative. We would both recommend him and plan on coming back here for our next checkups. read more

Dr. Doran and his staff are incredibly knowledgeable, kind, efficient, and caring. Our whole family sees him and our lives have changed exponentially since we started going to him. Dr. Doran truly cares about his patients and is passionate about what he does. I wish we started seeing him sooner. My husband and I got lasik under Dr. Doran's care and we couldn't be happier. read more

Dr. Doran is extremely Knowledgeable but also very down to earth & kind: ) He explains things in layman's terms for me & always gives me options or is getting me ready for future decisions to be made... Truly a nice individual who loves what he does & cares about his patients!!! His office Manager Janet has always helped me sort out my benefits & is generous with her time and attention as well: ) read more

Very nice staff who take their time to interact with clients instead of treating them like a number.

I broke the screw on my glasses, causing the lens to fall out. My glasses prescription was very expensive, and my frames are no longer available. The Clarity technician spent 20 minutes repairing my glasses at no cost to me. I can't imagine ever going to a different optometrist. Clarity provides unparalleled customer service! read more

Dr. Doran is the kind of doctor one expects to see regarding their vision. He took so much time with me as I have a fairly unique eye condition. I have seen many specialists for this condition and he was the only medical provider who listened and even Googled images of the problem I described. I felt as though he really cared about my vision and how well I can see. read more

I can't speak highly enough about Dr. Doran. Not only am I a hard to fit case with contacts, I was also on a tight deadline. I needed a good fit, with no previous history (I was a new patient), and I needed custom trial contacts to try out. Despite the odds, Dr. Doran went above and beyond to see me multiple times in a short amount of time to get me fitted with the right prescription. He's very knowledgeable and fully understands the eye, astigmatism, and even how different types of contacts can be prescribed to overcome some issues. I ultimately left with two different viable solutions in brands that both worked really well. It's rare to find a doctor willing to put in so much time and effort. There's a reason his reviews are so great. He earned every one of them! read more

Dr. Doran and his staff are the reason I travel over an hour from Capitol Hill in DC for my eye health needs. In addition to a very clean and professional front office, the doctor's experience and knowledge of both eye health and understanding customers eyecare / eyewear needs are unmatched in the area. I highly recommend this team and if you live in the area you should give them a shot. You won't be disappointed. read more

Outstanding service. Patient and knowledgeable staff. The Eye Doctor is great. I've been a client/patient for over 3 years and have always been contacted to confirm appointments. They have modern medical equipment and a great selection of eye glasses and contacts. I highly recommend Clary Eye Associates. read more

I saw Dr. Ryan Doran today for the first time and I couldn't be happier. Everything was so easy - from reception to billing. Dr. D (as his staff calls him) clearly explained everything and provided me with several well informed options for my contact lenses and glasses. He was not pushy like other optometrists that I have gone to in the past and got me in and out super fast, but yet took care of me. His office staff was great too! Very accommodating. I didn't have to wait for my consult, and I was able to schedule my appointment as early as two days in advance without any difficulty. Their schedule times are flexible so it didn't impact my work day. I highly recommend Dr. D and his practice! read more

I went for my first eye exam since I dont wear glasses or contacts but am experiencing differences at the computer and want to see what I needed. I have to mention this business isnt Dr Clary any more its Dr. Dorin he is great I give him 5 stars. The ladies at the front desk are used to dealing with repeat customers and people who have all types of questions. As far as customer service with a smile and eye contact you wont get that here. Which can really make the difference for first impressions and first timers like myself. I gave 4 starts since I will be back read more

Wonderfully friendly and helpful staff! My husband and I went for our annual exams and to get new glasses and contacts. We brought our toddler for his first exam as well and were a little worried about it. Dr Doran was quick but very thorough for all of us and made sure our son was comfortable and at ease. They had toys for him in the waiting room which kept him occupied during our exams as well. The woman at the front desk was very patient and helpful. She took the time to help us pick out frames and didnt mind when we changed our minds too many times! We live in Falls Church and this is definitely worth the drive. Its not easy finding someone with the patience to do a families exams in 1 morning but they were great! read more

Loved that all staff are taking extra precautions to keep us all safe. Professional, thorough exam personalized for my needs.

Great office!! Dr Doran is the best! Very convenient, staff is very helpful! Great selection of glasses

Dr. Doran and his staff are professional and very helpful. There is no where else I would go at this point for any of my eye needs. They are very thorough in their work and offer a wide variety of products to choose from. I have never left Dr. Doran's office feeling anything but extremely satisfied. read more

I visited this practice a few weeks ago and was so impressed with both the quality of care I received and the staff that I encountered during my visit. I have only recently started wearing glasses and after having a very frustrating go around with my local big eye care chain, my husband recommended that I see Dr. Doran. I was hesitant because the office is a bit of a drive from our home, but I am so glad I did. After a year of struggling to find the right prescription, I can finally see without headaches again. The office seems like a little family. The receptionist on the day that I went in was actually Dr. Doran's wife filling in for the day. She was super friendly and very helpful in parsing out my insurance details. Dr. Doran was very knowledgeable and answered all of my questions. He even talked me through putting my first set of contacts in, something I did not think I could ever do on a regular basis. I'm wearing them as I type this! If you are looking for an eye doctor, go see Dr. Doran at Clary Eye Associates. read more

Love going to Clary Eye and seeing Dr. Doran for my eye care. The entire staff is incredibly nice and helpful. Dr. Doran is very thorough, but also great at explaining things at a level I can understand. They also go out of their way to find the best possible way to use my vision and health insurance to keep my costs low. I'd highly recommend going to Clary Eye and Dr. Doran. read more

Being a small business owner myself, it's nice to visit a place that believes in professionalism and customer service. The Dr. took the time to answer all my questions and gave me options as far as what to do. The staff was courteous and knowledgeable. I highly recommend Clary Eye. read more

Super service from a Dr that truely cares. Dr Clary lives her motto of making you family in her practice. Her check ups are thorough and amazes me that you only see her once a year but remembers so much about you! What personal service! And her staff is very helpful a courteous to a fault. The best part is that you won't be over sold. What a breath of fresh air! My whole family is seen by Dr Clary and we'd go NO WHERE else! She is the BEST read more

I had a great experience at Clary Eye. They got me in for an appointment quickly, and the Optometrist (Dr. Doran) seemed to really care about getting my prescription just right. He clearly explained my options, and helped me find the solution that would suit me best. No high pressure sales pitch, just a place that treats patients right. read more

I brought my rimless glasses to them on 04/05/2012 for replacement lens and had to wait close to a month for them, they had to return the glasses to their lab "three times" to get it done correctly. I would rather walk around without corrective lens on then to ever go back to Clary Eye Associates for glasses. read more

I've been very happy with Dr. Clary. She's thorough and is good with the kids, too. My only complaint is she is consistently understaffed. I always have to wait a long time to get glasses adjusted, etc. and often during office hours the phones go to a recording that they are busy helping others. The wait is always at least 3 weeks for glasses to come in (though they tell you less when you order). We are always well fitted and if you aren't happy with the lenses they will reorder for you, but be prepared to wait again. read more

My son and I went to Dr. Doran for an eye exam and a contact lens evaluation. The eye exam for each of us was $200. My lens eval was $145, along with an extra $80 for a monovision exam and a $60 retinal exam (Why those weren't included is anyone's guess.) Yes...almost $500 for one eye exam and contact eval. I left my exam with a pair of trial lenses in my eyes and my $485 credit card receipt. There was no paperwork indicating which lens was supposed to go in which eye or what brand of lenses I was wearing. After wearing the trail lenses for 2 days, my eye sight grew worse. It turns out I had mixed up the right and left lenses. After putting the lenses in the correct eye, the comfort level was still off. I made a follow appointment for 3:45 the following week. When I arrived I was not greeted. I'm not even sure that the folks behind the desk looked up from their phone call. The office was extremely busy. After waiting over 30 minutes and realizing I had been forgotten, I rescheduled for another day. Finally, at my follow up, I learned that the lens diameter was not correct hence the poor comfort. After finally getting fitted with the correct lenses,I ordered a year's supply of monthly lenses for $265. I was promised a $30-$60 rebate. I was told the lenses would arrive in 5-7 days. After multiple phone calls, the lenses finally arrived at my home (while I was away) two weeks later. The rebate coupon stapled to my receipt was the wrong lens manufacturer. I made arrangements to come by the office to pick up the correct rebate coupon. When I attempted to fill out the rebate info, I discovered that in fact, this coupon was for "reward points" and that there would be no rebate. Again more phone calls, more busy signals, more messages not returned.... Too many Snafus at this place and way too expensive. I will not be back. read more

Awful customer service and some of the associates are just not that bright. They got orders wrong - open late, i.e. opened at 10:15 when they should have been opened at 10:00. I've done business with them 2x. The first time was bad, but I decided to give them another shot. Bad choice, because the 2nd time was worse. I walked in and never even got acknowledged - with no one waiting to get glasses. I was there to get glasses for my kids; I already had a prescription. I can't comment on the optomotrist, because I've never seen him or her - but the staff there is just not good at all. read more

I was overcharged for my glasses purchase. They said they would credit it for my next visit rather than putting it back on my card right then. I moved away. I have sent multiple requests for reimbursement but they have blown them all off. Good optometrist but I can't recommend because I was overcharged and not compensated for it. read more