We reached out to Kitchen's by Dial. Tony came to our house and we made excuses for his grumpiness…read more He was unwilling to listen to what we were looking for in a kitchen. Anytime I said what I wanted, he told me no and that I was wrong. I said I'd like more space between the microwave and the stovetop, he told me nobody had a pot that big. I explained that we'd be getting a bigger fridge so would need to account for that, he told me no. At one point he went into my upper cabinet that I said I struggled to get things out of and started ripping items out of it (to show me it wasn't a problem) and dropping them in the process. He grabbed my food processor by the handle, so it separated from the base and fell to the ground in pieces. He got animated and ended up dropping his tape measure, dinging our floors. He talked poorly of competitors, which we excused as pride in his work. He also was unwilling to do a lot of the work and was unwilling to accommodate us bringing in other contractors. He doesn't do electrical, he doesn't do plumbing. He doesn't do drywall, he doesn't do floors. We were going to have to lower a wall, we were going to have to remove the shelves from our pantry ourselves. We thought maybe it was just his age. He came back for his measurement and was almost an hour late. I personally didn't want to deal with him so my fiance handled the visit. He continued to argue with every request we had. We thought maybe it was just a bad day. We were scheduled to go to the showroom, I called the day prior to find out if we'd get drawings or even a ballpark pricing prior to our visit. He actually started yelling at me that he refuses to do that. I apologized and said I didn't mean to offend him and wasn't asking him to, just wasn't sure what to expect ahead of time. He explained that he wasn't offended, I just didn't know what I was talking about. I asked for more information about the specific cabinets. I wanted to know if they are 1/2 or 3/4 inch thick boxes. He screamed at me and demanded to know who told me that. I explained that I had other estimates and just wanted to make sure I was fairly comparing them. He went on a tangent about how his company is better than everyone else's kind of thing. I am genuinely speechless the way I was spoken to. The kitchens he builds seem to be a really great product, but it is clear that he will only build the kitchen as he wants it, not as the homeowner does. His pricing was super reasonable too, but it definitely comes at a cost. It does seem like the installers are great, professional and thorough, but Tony is part of every step in the process and I honestly wouldn't have been comfortable having him in my home. I'm shocked that he is still in business with his temper and the way he speaks to customers. If you can tolerate his scolding and don't have any questions or requests, the end kitchen might be worth it. It wasn't to me. I would absolutely encourage anybody who is interested in doing business with him to not meet with him alone.

We were looking to remodel our kitchen and reached out to Kitchens by Dial based on a…read morerecommendation. They had their kitchen done a few years ago and mentioned that the work was well done and the pricing was competitive. Unfortunately, our experience was far from positive. Tony, the owner, came out to discuss our project, but much of the conversation was spent on unrelated topics, including criticism of competitors and why his cabinets were superior. He had a strong, one-way approach to design, mostly telling us what we should want rather than listening to what we actually wanted. He returned a few days later to take measurements, but again, much of the time was spent on personal stories and unrelated discussions - including how he used to be a martial arts trainer for the military. Instead of emphasizing discipline or technique, he made a point to talk about how his training was focused on teaching people how to kill. The way he spoke about it felt strange and almost as if he was trying to assert dominance over me. He also pushed back on all of our preferences, such as wanting a larger sink and different cabinet heights (even though ours are lower than standard). I initially brushed it off as him being an older, opinionated business owner. When I arrived at his showroom a week later, Tony was the only one there. I mentioned that my fiancée wouldn't be attending, and he immediately responded with something along the lines of "Good, the guys make the decisions." He wasn't joking - he said it with complete seriousness as if women shouldn't have any input at all. That set the tone for the meeting. He was extremely intense about his work, repeatedly loudly slamming his hands on the cabinets - not just to make a point, but in a way that felt like he was trying to scare or intimidate me into believing his cabinets were the best. Throughout the discussion, it was difficult to get a word in, and every question I asked seemed to frustrate him. Almost two hours into our discussion, we got to the topic of the sink size. I asked what size sink would fit under the cabinetry he was designing. Rather than providing insight based on his experience, he abruptly dismissed the question and refused to give a direct answer, instead telling me it was up to the granite installers. When I tried to clarify because this was important, his demeanor escalated, he became visibly agitated, and at one point, he called me f***ing stupid before aggressively ending the meeting. As I gathered my things, he angrily snatched up his drawings from in front of me and started slamming granite samples together while continuing to berate me. I remained calm and told him that while I respected that he was older than me, that didn't give him the right to speak to me that way. The moment I said that, his anger escalated further--his face turned red with rage, and he suddenly came at me as if he was about to attack. I quickly backed away and headed for the door because I had no interest in dealing with someone acting so unhinged. I immediately walked outside to remove myself from the situation, but he wasn't done. He followed me out, still shouting/swearing, and as I was heading to my truck, he aggressively moved toward me, getting within inches of my face while continuing to spew aggressive and vulgar remarks. At that point, it was clear he had completely lost control, and I wasn't going to waste any more energy engaging with his outburst. He finally turned back inside when I was almost at my truck, still yelling as he went. Needless to say, we will not be using this company. Based on my experience, I would strongly caution others before allowing this man into their home. His aggressive and erratic behavior was alarming, and I would personally be concerned about having someone like that in my house, especially around my family. Quality of work aside, the experience of dealing with him simply isn't worth it. If you're looking for someone who listens, values customer input, and communicates professionally, you may want to explore other options.

I cannot say enough wonderful things about our experience with Kingswood. The professionalism,…read moreattention to detail, and customer service went above and beyond anything I expected. Friends of ours had highly recommended them after a similarly great experience, but I wasn't sure if they could help with a basement since their specialty is kitchen and bath. WOW, did they knock the basement out of the park. You wouldn't even believe that it is the same space. From Heather's design ideas to the crew's quick and quality work (Dane and Ryan/Junior), everything was seamless. Dave King, the owner, was on site many of the days offering suggestions to improve the space. He personally went out of his way to make things perfect for us. Usually, making changes on the fly would add $$$ and time, but we stayed on budget while finishing the whole project in two weeks. I'm still in awe of the plumber Mike's effort to move pipes around and truly maximize our small space. Run, don't walk, to Kingswood for your next project! You won't regret it!

We had a great experience with Kingswood Designs! Buying a granite countertop was a brand new…read moreexperience for us. From the moment we entered the showroom and spoke to Hayley our minds were put at ease. The entire process went smoothly! Communication with Kingswood Designs was refreshingly easy. Everyone we dealt with from sales to instillation was knowledgable, professional and friendly. We are so very pleased with our purchase! We recommend Kingswood Designs! They have been a company with integrity to us!

Horrible service.... very disappointing as we have shopped here for many years for our restaurant…read more We needed an item so we called last week to order. Paid for it via phone. Called yesterday to see where it was. They had no idea when it would be in and had no idea how to track it. Um ok. So we told them we needed other items and would be coming today to shop. We planned our day around going. Arrived today and met with a sign that we cannot go in. This information should have been told to us yesterday when WE TOLD THEM we were coming. We need to see what we are buying. So we called from our car to see where this item was we ordered a week ago and asked about yesterday. Now we are told that the manufacturer will not ship without prepayment and they had to get a credit card from an employee to do this. WHAT IS GOING ON? So this was not told to us yesterday ... apparently they sat on the order with our prepayment for almost a week. And we still had to ask again. No one called us to let us know. Now off to restaurant depot to get what we needed and ordered our item from another supplier. Complete waste of time to deal with them. If you like wasting your time and overspending , feel free to shop there. Consider yourself warned. Edit for Angelo's response - I completely understand covid guidelines. The point was that we should have been told that yesterday when we said we were coming out. In addition, the debacle with the item we needed was handled poorly.

Great family owned business. Friendly helpful people, reasonable prices with quality products…read more Has supplies for the house, and restaurants alike. Great for DIY weddings, large or small parties. You should check them out.

I find Tracey F's review surprising. Our experience is somewhere in between hers and the very…read morenegative review that she called suspicious. First of all, I have to state that the quality of their materials is excellent and that the workmanship of Ben, their contractor, who did the work in our kitchen, is top notch with a few caveats, the main of which is the fact that he works very slowly. But now the issues: 1. When we signed the contract they estimated that the work would be done in 5 weeks. Well, it took four months and change. The only thing that was on time was Jerry asking for his check for the "progress" of the work. After 5 weeks we had already paid for 75% of the work but the work was nowhere near half-finished and I refused to give him the full payment, writing a check that only covered part of his demands. 2. There were some problems in the completion of the work. First, the measurements taken for the installation of the lights were wrong. One of the cabinets would hit the ceiling lights when opened, so that this light fixture had to be moved (after being installed). Well, Jerry insists on CHARGING us for the correction of their mistake. Two, when Ben ran out of the original grout for the kitchen backsplash, he completed the work with grout of a very different color, which is unacceptable. There were a couple of other things, but for the sake of brevity I will not go into those details. 3. We asked Jerry to come to the house for a full inspection of the work because in addition to the grout problem there were a couple of small issues we wanted to address. We stated clearly that we would complete payment for the work THEN. He has flatly refused and threatened with collections, putting a lien on our house unless we pay the balance PLUS another $1200 he is charging us for the work to move the lights and a couple of other small things. We have refused to send the check but we will be very happy to cover our obligations if he JUST SHOWED UP TO INSPECT THE FINISHED WORK. We have an old house and we have lived in it for over 20 years. We have dealt with several contractors for a new porch, roof, solar panels, bathrooms, electrical and sewage, etc... and this is the first time in which a contractor refuses flatly to come to the house for the final inspection. This is very unprofessional and, given the glowing review posted by Tracy F, I would think her review is rather suspicious...

We have used them for 3 different projects and couldn't be happier. They just finished another…read morebathroom and it's beautiful. I think that negative review is very suspicious. Their workmanship was fantastic and from the first job we had done 5 years ago to this one finished this month we have zero complaints and highly recommend!!

I'm very happy with my cabinets and countertops. The installers were very fast and accurate.read more

My wife and I decided on Y & Q Home Plus when we decided to redo our kitchen cabinets and counter…read moretops. The staff where helpful and friendly. The installers where fast and neat and did a really great job. If you are in the need of a new kitchen, I highly recommend Y & Q for all your cabinet and countertop needs. We got white cabinets and a whitish quartz countertop. Pricing was fair but not to expensive. They have a really good selection of quartz and granite. I will definitely be going back again in the future.

The was amazing working with Jason and his crew at building buddies. Before the Reno started, I had…read moreno idea how to transform the space but Jason had great ideas and was great collaborating with him on them. They worked on removing old drop ceiling and out dated wall paneling with brand new plasterboard throughout the house. They were efficient with great attention to detail! I would work with Jason and the crew over and over again and am looking forward to doing so on different projects in the future. The value and results are well worth it! Mike

Jason and his team are nothing short of miracle workers. I basically handed him a 100-year-old,…read moreleaky, poorly renovated bathroom the size of a closet and asked him to make it feel like I was staying at a 5-star hotel. I wasn't sure how the rebuild should be done, but I had a few ideas. Jason was an excellent sounding board. I laid out my top priorities and how I thought they could be handled. He was easy to collaborate with, and whenever we hit practical limits to my vision, he was honest, clear, and quick to propose workable alternatives. His team showed up when they said they would and cleaned up every day, which made a big difference while living in the house during the job. They were also accommodating and able to work around four other projects I was managing in the house at the same time. The project did run a little longer than expected, but it was a negligible trade-off for the result: a bathroom that genuinely feels like something out of a magazine. What started as a plan to gain a bit of space and fix aging plumbing ended in something much better. I actually love taking showers again. Jason and his team delivered, big time. Only thing left now is saving enough to get him to do the rest of my house.

My husband & I were lured with pretty photos, claims of an experienced & well educated project…read moremanager(PM) & promises of excellence that were made at the Pittsburgh Home Show. Our kitchen remodel started 7/12/17 & just ended yesterday 10/7/17. Many items in our home were damaged due to lack of care & concern. Statements were made & never followed-through. Hopefully, you also work from home, so you can monitor the quality of the work being done. In the end, our kitchen looks nice, but they only offered a 5% reduction of the total cost of the project (not including countertops). This is the reason for this negative review, as there were many damages & deficiencies that clearly were not accounted for. Admittedly, we settled, because after 12 weeks of having strangers in our home & the idea of dragging this through arbitration: WE. WERE. DONE. 1. Rug destroyed - not covered during months of abuse & demolition supplies/construction equipment stored on top of it. Contractor's assistant (his young neighbor) sat on it & ate lunch. We expressed concerns about his age/inexperience. Company credited the cost of the rug 2. Drapes destroyed: no plastic hung during demo. I hung plastic myself, because even though this was brought to the project manager's attention, it was not done. Company credited the cost of the drapes 3. Basement stairs stripped: contractor spilled chemicals that removed the paint 4. Dishwasher scratched, fridge & range stained/rusted: not covered despite MULTIPLE prompts. Company offered to replace panels or give discount 5. Dishwasher + insulation covered in demolition debris: not covered despite MULTIPLE prompts. It was installed, still covered in debris 6. Dishwasher toe kick cover lost, then reattached with BLACK TAPE. Company offered to come back (for a 5th "final visit"); we declined as we are 12 weeks into this project & want them out of our home 7. Refrigerator covered with demolition debris INSIDE + out: contractor never covered it & used it for personal use. We cleaned it & found drywall/plaster INSIDE; as well as contractor's iced tea 8. Clogged drain: contractor poured waste buckets in sink. Never fixed, despite multiple prompts 9. Stained Leman's drawer: contractor placed dirty, wet, copper pipes in the new cabinet * No dumpster onsite for demolition, so debris was stored on our rug in our home * Vent relocation never communicated to contractor, so a wood repair was done under tile floor instead of hardibacker * Vent moved to a different location, due to the PM "not understanding construction", per 1st contractor * Electrician said PM & contractor "are rarely on the same page." * 2nd vent not given an elbow duct under toe kick * Cabinets sat in hot/humid garage for weeks & never rested indoors before installation * Countertops "ran out" so we had to choose new ones 2 weeks into the project * Large sink delivered - homeowners had to carry it indoors in the rain, as the contractor left early * Contractor used our personal weight equipment from the garage to bang down uneven tiles without our permission * Over 7 weeks late for project completion. Multiple 2-4 hour work days & at least 3 days when NOBODY showed up. An additional crew was promised to make up for lost time, but never happened * Poor quality work lead to firing of 1st contractor. 2nd one had to fix & completely redo tasks, leading to more delays & being pressured to "just finish the job" * PM claims only 1 job is assigned to a crew at a time, but near the end, our contractor was working multiple jobs * Floor grout applied in dirty seams, in stages, weeks apart, creating obvious differences in colors & divets/bumps. 2nd contractor had to regrout the entire floor AFTER cabinets & appliances were installed, causing staining/rusting of appliances & mounds of grout against toekicks * PM said ceiling above refrigerator would be painted due to cabinets being installed before painting, this was never done * Cabinets installed before painting, leading to an unfinished look around cabinets * PM said a master plumber would be doing the plumbing as required by Allegheny county, but this never happened * Microwave measurements admittedly were never even reviewed by PM, which lead to delays in installation & having to choose a less desirable microwave * Shortages of supplies: Grout, floor tile, crown molding. Per 1st contractor "this happens all the time to save money" * Not fully installing hardibacker under cabinets due to being "too much work" so tile placed directly on top of linoleum. Contractor would not have tiled under cabinets at all, had I not monitored & confronted him. He said, "You won't even see it anyway!" * Large pieces of wood used as tile transitions, instead of sleuders. Our bathroom door had to be sawed down so it would actually close (twice) * Construction supplies left behind for months & are still present. We have to arrange large trash pickup

I had the dissatisfaction of working for this company this past winter. The project manager Todd is…read moreanything but organized. The companies "best" contractor matt, constantly slanders him and the rest of the company for " being a hack", and "never being organized". materials are never on the job sites from what I'm told, and I had to pay out of pocket for some of the materials needed. Todd's attitude is atrocious and he shouldn't be dealing with customers. The electrician left a disastrous mess in the basement of one customer from drilling and running wire. It was never cleaned except by the homeowners. I never recieved a pay stub until the end of my employment. And overheard frequent conversations about checks bouncing. All in all this company is not recommended. Find professionals to do your kitchen or bathroom.

Sales staff where friendly - check in calls as promised to let us know when our custom order would…read morebe there. They guys that loaded us up .. friendly.

Good service, they also have all the long timber needed for big decking jobs .awesome storeread more

Fair pricing, owner is creative and not wasteful with your money…read more Our bathroom toilet was installed poorly and with no seal, it leaked into our kitchen. The kitchen looks nice with how they expanded our work space but the cabinets they installed are junk particle board n with water prone areas, they have blistered, cracked, faded and drawers fell apart. Getting them to come back or help fix the cabinets has been unsuccessful after several calls and texts!

This post is for anyone that is looking for a contractor that they want to trust!…read more I think I figured it out. I want to tell you about our journey. So, just finishing up two bathrooms: our master bathroom and a second-floor hall bathroom, that share a wall. The hall bathroom is approximately 8x10 and the master bath is 10x10, 100-year-old Mt. Lebanon home. The Hall bath is original mud set. So, started the process two years ago and my wife and I struggled to find a contractor. Our primary goal was "peace of mind." We wanted to find someone that had vision, did quality work, and would give us options that would fit within a reasonable budget. And, honesty, after a while, all the contractors start to sound the same...."tell us what you want." And the prices were sometimes hard to fathom and while our initial goal was $60K for both bathrooms, we actually had bids in the $90-100K range. Crazy. After almost losing hope, I was introduced to Jeff through a friend that I could consider "exceptionally meticulous," lol, or picky! And the fact that this friend had nothing but positive things to say about Jeff meant a lot. Look at the pictures, they speak for themselves. What you need to know is that Jeff is onsite and a hands-on contractor. He also has a really great team. He is SUPER meticulous and thinks through obstacles as they arise. When you are opening 100-year-old walls, you sometimes come across surprises and obstacles. I was so impressed by Jeff's vision and how he would thing through these challenges. Further, he has a very strong "design" sense, as the project moved forward, he would bring up ideas to improve the beginning vision and they were always great. As an example, our walk-in closet shared a wall with our master bathroom and now we have a new second floor laundry room/walk in closet. It has changed our life! Jeff's estimate did not change aside from add-ons that made sense as the project progressed. His labor costs were mid-point to our bids and while we went over budget, it was our choice because of the materials we chose to use. And why am I posting all this, you might ask? I've been in sales my entire career, and it's my fundamental belief that when you identify true, trusted professionals, you help them. The last thing I will say about Jeff is that you can trust him. He cares about his reputation and wants to see his customers thrilled. He is responsible and will diligently work on your project until it is done. He gave us our "peace of mind." Please feel free to contact me at 412-849-5156 to discuss.