I grudgingly gave them one star because there were no options for zero. I am exercising my 1st…read moreamendment rights to warn my fellow consumers to not fall victim to the same situation that I did. I am a senior citizen suffering from arthritis who sought relief from my symptoms through medical treatments and other solutions such as a walk-in tub. After what I thought to be sufficient research, I chose "Safe Bathing Walk-In Tubs, NC LLC" in Randleman, NC because they were local and I could tour their facility to see the finished product. They installed my tub on January 2015 and for a while all seemed well, that is until we started to notice water stains on the opposite side of the wall from where the tub was installed. I called them to look at it and we identified the cause as a the compression fittings and two water jets leaking. The installer, Ricky Turpin, crawled under the house and didn't report anything out of the ordinary. They then sent me a check for $300 if I agreed to release them from all future liability which I ended up refusing. I would soon discover the tub had a massive leak and that I had suffered extensive water damage that would total close to $15,000. Unfortunately my insurance company at the time, State Farm, wouldn't cover the damage so I was left on my own to take the financial hit for the damages. I had the owner, Richard Alfarone, to come and talk about the damage and without even looking at the tub he blamed my washing machine for the leakage and ensuing damage (despite the fact that it had never given me a moment's trouble) and told me that he wasn't going to pay me anything and then proceeded to walk out of my house. Richard Alfarone also refused to provide me with important warranty information about my tub which would keep me from getting it repaired in case it malfunctions. I later found out through my own investigations that the tub was installed unlawfully without a builder's permit from the City of Sanford, and by an installer who had no plumbing or electrical license. In addition to the bank-breaking water damage suffered, I also learned that the electrical components in the tub were improperly installed and put me and my family in danger of electrocution. Richard Alfarone's company, "Safe Bathing Walk-In Tubs, NC LLC" has been called out by the City of Sanford's Building Inspections Office for not having a permit to do the work, has been served legal injunctions by the North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors and the NC State Board of Examiners of Electrical Contractors to cease installing tubs without licensed installers. The NC Attorney General's Office Consumer Protection Division has attempted to communicate with them on this issue to no response. Despite all of this, Richard Alfarone has persistently and stubbornly refused to take any responsibility for what has occurred. In addition to the substantial monetary loss and risk to mine and my family's well-being due to electrical hazards, I had to endure over six months of having my house's floor torn up and all my items displaced while I listened to workers hammer and drill all during the day. The market for walk-in tubs are for elderly and infirm consumers; these are people who often lack the ability to fight back against such abuses described above. The installer told us that they had installed hundreds of similar tubs across North and South Carolina. I have to wonder how many of those tubs may have had similar issues, and how many of the elderly and infirm customers who may have had to deal with those issues would have had the time, energy or know-how to receive proper service for them. I plan to continue my struggle against "Safe Bathing NC" on several different fronts, but I wanted to educate my fellow consumers so hopefully they can avoid getting themselves in a similar situation. Please check the website: www.tubnightmare.com for further information on this case. - Flora Harrington

We had a great experience with Emerald Pearl Kitchen and Bath for our new kitchen countertops. The…read moremeasurements were done with precision and the countertops were installed within a 2 week time period! They look great! Also, Jennifer was an easy staff to communicate with from beginning to the end!

Helio and his crew did an excellent job of installing our quartz kitchen counter top. The seams and…read moreedges are perfect. Great job, we would definitely use Emerald Pearl again.

Seeking a design place for several projects. Showed up for my appointment and no one could be…read morebothered to greet me or point me in the right direction. There were several associates in-house and only two other customers. The designer wasn't really interested in working with us, implied we couldn't afford the higher end cabinets, and kept mentioning specific goals that we never stated. We were never even asked a budget.

We walked into the store at 4:39 on a Friday . We were the only patrons in the store . There were 6…read moreemployees sitting around . Granted it was close to closing time but no one greeted us and not one person asked us if we needed any help . I guess they just wanted to go home . We will take our business elsewhere

We are doing a complete kitchen remodel and Johnson Granite was suggested by our contractor. We met…read morewith Serena several times and she was great to work with. She was very patient with us in making our final selection. Travis and Bret did a great job in the installation of the new countertop, which looks super.

My wife and I recently bought our 1st house. It was time for a kitchen update. The old counters…read morewere horrible. Since we live in Pilot Mountain, NC, it was an easy decision to use Johnson Granite. Great experance. From the initial cosult to install was great. Highly recommend them. We will be using them again when we redo our basement counters.

buyer beware. I ordered this for my mother in law. They would not deliver it down her driver…read more(driver is huge) and she's 85. the company then wants to charge me a delivery return fee even though I never took ownership of it. when I tried to resolve it, they told me that they always hear threats and hung up on me. do not do business with them.

I ordered online from this company and received items I didn't need and I realize I shouldn't…read morereceive all my money back but only received a little over 200 dollars on a 600 dollar order. Doesn't make sense because they are just going to sell these windows at full price again. When I called customer service to cancel the order befor it was delivered they talked me into delivery I sent it back the day it was received yet I'm still out 400 dollars and still no storm windows this is a scam

Karen and her counterpart provide outstanding customer. They are extremely helpful and courteous…read moreand try to supply exactly what I want in a timely manner. The can make recommendations for products based upon questions I ask. This week I opened a box that had a defective fixture and Karen went out of her way to reorder the light and keep me informed.

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Aberdeen, NC. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.