I would never take my dogs there again. When we arrived at our appointment to pick them up, our…read moredogs were filthy. They are both large white furry dogs and were covered in urine and feces. We could barely stand the smell in the car as we took them straight over to Tractor Supply to get a bath. Awful, awful place. zero stars

Called and got disconnected (bad cellular service on my end). Didn't get a chance to call back as…read morethey immediately called me. Explained that I needed boarding service for our cat and got a very polite and detailed response on what I need to do. Filled out form and provided proof of vaccination via email (awesome use of tech for on-boarding pets). Prices are great and location is well situated and easy to get to. Looking forward to using this place for all my future family trips.

They have provided exceptional care for my three dogs ! And were wonderful at the end of life for…read moremy senior dog a few months back which is so difficult , but they made it easier and were so sweet ! We have a new dog that will also be going there now ... very happy with their care !

Went to this facility because it had a good rating on Google... not so much in person. Staff and…read moredoctor were not friendly. After treating my cat with ear drops for an infection for 10 days, my cat got worse. Decided to take her to Orland Park Small Animal Clinic. Dr Attig was gentle and caring.

We sadly had to put our dog down on February 4th. The team members who were absolutely phenomenal…read morestaff Alexa who works mainly behind the counters. However for my migraine alert dog passing she gave us a huge hug! Then for our last fur dogs passing who we had to put down on February 4th, she held our dog genuinely and lovingly, she provided soft treat snack for her if she wanted it. She refused it at first but she gladly took it. Current doctors who we tried to routinely see if available Dr Straight. She has a beautiful soul and a love for animals! She is patient and kind. She saw our furbaby and worked hands on with our baby till the end. There was another Doctor who we absolutely love. She was gentle and genuine. She was supportive! We added her to our dog list of doctors because she had a ton of knowledge on senior dogs. While she did not put her down, she still came to say her goodbye. Katelyn a groomer there worked along side of our dog. We did let the front staff know if they wanted to tell Katelyn before we put her down that she was welcome to come back. She did come back to say her goodbye to Cocoa when she did not have too. She is a fantastic groomer!!! She takes solid notes. Sofia was a beautiful soul too and we appreciated her. She very sensitive towards the situation. We did ask for clippings of our dogs fur and we never got that from them. So if this is something you want from your dog please do it on your own terms or have a trusted neighbor assist you if you can't. I was planning on turning it into a necklace but never got it. When we picked up our dogs ashes. Staff were sad. One staff she was very kind but she firmly told my husband he was a good Dad. She did not say anything to me on that matter which hurt because while I was not there mostly for the vet appointments. She did not know the work that I did at home or if I attended by phone. So that rubbed me the wrong place. When Katelyn was gone on maternity leave. They had a brand new groomer. She was crappy. She injured our dogs ear. Our dog had to receive vet care. They should have credited full amount back to us but they only gave us partial. That is not substantial when a newbie injures your dogs ear.

Stephanie @ Midwest Animal Hospital has Very Poor Customer Service Skills = I would never talk to a…read moreCustomer in the RUDE way she spoke to me. "Do you have an Appointment - No = We are an Appointment Vet & you need to make an Appointment" = Midwest use to be walk-in-only no appointments = The Face Remains - there was NO one there - maybe 1-2 waiting on the side but NO Lines. I told Stephanie = to check with the Techs and if they are busy I would gladly come back another time. ITS THE WAY SHE SAID IT = Very Rude and Unprofessional. Gina Block

This place is the absolute worst. I brought my newly adopted rescue here on referral. I didn't want…read moreher crated. They sold me some bs about how she would have her own suite and someone would spend the night with her and they would sleep in a bed together every night. BS. NEVER HAPPENED. I looked at the camera around 10pm. She was sitting in a room with four other dogs, clearly exhausted, head hanging. No bed. No people. Concrete floor. Nothing. I checked again and again. Same scene. Hour after hour. I called a zillion times. Nobody answered. Finally the next day I got the owner on the phone. She says " Oh. Sorry. Someone new was working." Seriously? Seriously?! We canceled our trip. Came home early. Got our girl and took her home. No apology from the owner, not that it mattered. No refund. Not that I cared about the money at this point. It was about our girl. Owner is a piece of crap. All about the money. Cares Zero about your pet. BEWARE! I would give negative infinity stars for this place if I could.

Alfie's is absolutely the best. We have trusted them 3+ x a week to care for our beautiful and…read moresweet pointer, Charlie, for years. He waits by the door in the morning excited to jump in the car, hopeful well he will have a day-of-play with his fur friends. The staff is polite and knows everyone by name. Pick up and drop off are a breeze, they are flexible, convenient , we feel so lucky to have found them !

I used the PetSmart hotel and everything went well, from the moment I checked him in to the moment…read moreI checked him out. I would call everyday and they always gave me good news. They are so sweet, professional and respectful at what they do. I received all charges upfront and also an extra for grooming, which I loved cause that way I knew how much to pay. I picked him up early and he was clean and smelled so good even looked a little chunkier. I will definitely be using them again. Thank you to the Hispanic girl that took care of us to check in and out.

Love they way they care for my babygirl. The grooming service is top tier and Phashion is always…read morehappy when they are done. She enjoys her spa days!

Our lives have completely changed since we hired Vicky from Bark busters! Mac was a hyper puppy who…read morewanted 24 hour attention from us and if he didn't get his way he wasn't a good boy. Vicky has opened our eyes to the reasons why he acts the way he does and showed us the techniques to use to correct him. We look forward to having Vicky come over and so does Mac. We thought he was just going to be one of those dogs that never learns, but Vicky has changed that forever. If your looking for a great trainer, someone with patience, someone who loves their job, and just an overall great person you have to hire Vicky! We love Mac even more now than we did before because of the good boy he turned out to be and we owe it all to her.

Honestly we heard a lot of good things about them but when we would reach out to them for help we…read morewould get little to usually no response. I honestly was very dissatisfied with how they handled us as clients. They were very unprofessional. I wold not recommend

Our experience, and our dogs experiences, have been amazing. K9 always goes above and beyond... the…read moreamazing staff, the training and certification of all staff, the programs and services offered, and how they focus on a safe and engaging environment

I can't say enough good things about K9 Tailshakers in Frankfort!!! They are absolutely…read moreincredible. Every time you walk in the door, you are greeted with a huge smile. Our dog has been boarded there several times and this last time they went above and beyond my expectations. They treated our dog like she was one of their own, went out of their way to make her feel comfortable and not miss home so much. The ENTIRE staff are so great and all deserve a top notch recommendation. The owner Jan, went above and beyond to make our girls stay a happy one. I would HIGHLY recommend this place for daycare/boarding/training, they are the best you will find. Great job K9 Tailshakers, you outdid yourselves. Thank you from the bottom of our heart and Emmie's too!!!! We are so grateful.

We love Club K9! Odie has such a great time when he is there! All of the staff take such good…read morecare of him!

Highly recommend this place! I took my 8 year old lab…read moreswimming here and it's now going to become our new thing. Melissa was super helpful and pleasant to chat with. The facility is huge and very clean. The pool was a nice cooler temp, very clean, and has easy in/out. My dog couldn't get enough of it. If I'm ever in need of daycare/boarding, I would be very comfortable with her being here.

I have been going to All About the K9 dog training facility in New Lenox since last September, and…read morehave learned so much in class. The instructor Bri Sterling is very informative and helpful. She takes the time to explain each process of training and working with our German Shepherd puppy. If I am having trouble she is very patient and can offer great advice to work through any problem I have. She makes class fun for me and my dog. Her experience and training are working exceptionally well to get me to reach my goals. I highly recommend Bri All About the K9.

From the owner: All About The K-9 work with all dog breeds, hard to handle dogs & puppies 12 week & up to adult…read moreage. Private lessons & group lessons are by appointment only. We aim at helping families understand their dogs in the day to day normal life skills up to novice competition. We work with rescue groups . Our goal is to keep dogs in their forever home. We don’t just work on commands, we work on behaviors that will help the client understand their dog & dogs to understand life in a humane environment . We give dogs IEP if we see a them struggling with day to day life.

Our dog adores Thunder and goes to hang out with him and the other dogs at least once a week. Our…read moredog has calmed and is very excited to go each week. He waits and cries at the door waiting for Thunder. It's been a great experience for us. When we travel, we also reach out to Thunder to board our dog. It's a great circle of trust, entertainment & support for our dog & us. We've been working with Thunder for several years now. He's a great guy and has a gift for working with dogs. We appreciate him and having him in our lives.

Thunder took my dog and my moms dog after a few aggressive fights between them. Both dogs had been…read moreslowly developing more aggressive behavior over time, and after their big fight they couldn't be together, when before they were best friends. After staying with Thunder for two weeks, they came back so much happier and calmer, and can now be together again. Would 100% recommend Thunder, he saved the family from a very stressful situation. Thank you!