Very great service overall but following up after an AC repair to ensure the fix was done right was…read moreabove and beyond!

Had a bigger Hvac company start servicing my new homes unit- the AC stopped working- the guy came…read moreover and said "it's an electrical wiring thing, but I don't have time to figure out what's wrong. It's too complicated. You need a new system anyway- it's old" said I needed a complete replacement because they can't service my air conditioner anymore - wanted to sell me a $10k unit. Branden came over and did a long look at my unit and agreed that it was an electrical thing- apparently he WAS willing to figure out what was going wrong- got it going again and said when it stops working again to call him so he can figure out where the wiring needed replaced. Spent a long time at my house. Well, it went out a month later and he came over and did everything he could to figure out where the wiring problem was. Took a couple visits and lots of trial fixes. Said he could service my AC just fine in the future and fixed the issue- everything working again. He also has lots of options for when I do need to replace my older system- but it's not now. Very conscientious, very knowledgeable and very patient and tries very hard to fix the problem without taking shortcuts and not wanting to do the work cares more about the customer than making a big sale.

I hired SOS Plumbing in 2025 for a water heater replacement and paid over $2,200, expecting a…read moreprofessional, code-compliant installation. Less than a year later, while selling my home, the St. Louis County occupancy inspection failed because their installation contained clear code violations, including a missing required expansion tank and a non-compliant flex connector. When I contacted SOS Plumbing, the owner told me he intentionally didn't install the required expansion tank because he was "trying to save me some money" and didn't know I was planning to sell my home. Instead of taking responsibility for the code violations, he quoted me another $800-900 to correct his own work. I refused to pay twice for the same job and hired another licensed plumbing company, paid an additional $750 to bring the installation into compliance. A homeowner shouldn't have to tell a licensed plumber they're planning to sell their home to receive a code-compliant installation. Paying premium prices should mean getting professional work done correctly the first time--not paying someone else to fix it later. Based on my experience, I cannot recommend SOS Plumbing and would urge anyone considering to think twice before trusting these 5 star reviews! Update: Since business owner replied(pretty classic "defensive rewrite of history" response): Just to be clear. please don't reframe "code compliance" as optional upgrades. Those are not "nice-to-have upgrades". they're required for compliant installation. And please stop that "budget priority" claim. That is not true. Don't try to justify omissions on your end. did not request a non-compliant installation or decline required code-compliance work. At no point was I informed that the installation would not pass occupancy inspection or that required code items were being excluded from the work performed. The water heater installation later failed occupancy inspection during the sale of my home, requiring additional work to bring it into compliance. While scope and pricing were discussed, I relied on a licensed contractor to complete a code-compliant installation and to clearly communicate any items required for compliance at the time of service. It is not reasonable to expect a homeowner to independently identify or approve hidden code deficiencies during what was represented as a standard installation. I was not seeking a "budget" or stripped-down installation. If cost-cutting was the primary expectation, I would have chosen a different contractor. The equipment installed was a Bradford White unit, which is a professional-grade water heater, not a low-cost or economy product. I specifically chose to go with this business because they have a premium brand unit available and I know this is not a budget big box store option. So please stop bringing up that "budget" claim. The business's response is misleading and not consistent with what was communicated or agreed upon at the time of service. The characterization that I declined required code-compliance work is not accurate.

I called Robert at 9:30 in the morning and he was at my house at 1:00 pm the same day. I had a pipe…read morethat was leaking in my basement he assess the situations. He gave me some options and what the cost would be with each option. The price for the job was lower then what I thought it was going to be. I would highly recommend him to all my friends and family.

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Hi Frank, Lesha from the Office of the Missouri Attorney General Consumer Protection Division is…read moretrying to reach you by email. She said you haven't responded. Will you please respond to her email regarding the issue of the damaged flu vent? I would appreciate your cooperation.

Steve came the day I called. They were going to wait a few days to let the stack drain as much as…read morepossible, but moved it up to the next day due to my disability. Steve and Jamarcus came out promptly and did an excellent job analyzing about 100 feet of pipe from the 19th century with the camera and found the problem. They were very respectful of me and the property and very generous with their time to me. Excellent work all around. 5 stars plus!

There were massive tree roots in the lateral between my house and the main sewer line in the alley…read more Will and John showed up at 8:00 a.m. and spent almost 4 hours tackling that issue. No more backups into my basement! Will and John were professional, friendly, and respectful of my home and my time. Excellent work. Will sent me videos of before and after so I could clearly see for myself that the job was complete. I highly recommend Maplewood Plumbing.

If i could, I would give this company ZERO stars. I am even looking into suing this company for…read morewhat they did. This company was assigned to me through AHS on a Monday, stated I would receive a call from them within 24 hours. Nope even waited two days and nothing. I ended up calling them and the owner stated he didn't receive a ticket (same excuse from the previous plumber months ago we used to replace a toilet). Stated he would be out Friday. He did come out the day stated BUT the work done? TERRIBLE. First off, they go to the basement to the clean out and when they open it, see roots. Not only do roots pour out but feces (POOP + more). They stated they snaked 12 feet of roots out which honestly doubt that much, then cleaned off the snake of roots onto my concrete floor. They closed up the clean out packed up and left. Handed a piece of paper to my sister and said nothing. Didn't clean up the mess or anything. Stated we had a main line break. Um we definitely don't because you would be able to see if we had a main line break with more issues than we were having. I am 22 weeks pregnant and they leave me a message of roots and feces to clean up. TERRIBLE TERRIBLE business. Plus, not only to mention on the phone he didn't want to drive and hour to come do the job. AHS is now investigating this company and reporting them. They should not be in business.

We hired Parham Plumbing (Arnold, MO) to install a pressure regulator, kitchen faucet and hot water…read moreheater. After installation of these items, the plumber was supposed to return with a helper to remove the old water heater. After spending $2,000 with this company, they refused to come back for the old heater and left it leaking in my basement. I had to hire a junk removal company to take it away. Do not hire Parham Plumbing (also known as Magnum Industries, Inc. in Eureka, MO)! They are dishonest and unreliable!

I have been pleased with Tony LaMartina Plumbing and have employed them five or more times. After…read morethe previous appointment, I signed up as a VIP member, and that came in handy when our water heater conked out on a Saturday. They got an estimator here promptly Monday morning and were able to arrange a service team later that day. Cameron and Pete were outstanding: very neat, professional, and courteous. The job looked textbook after they finished, and they explained everything well, including walking me through the registration and warranty from the manufacturer. LaMartina will remain my go-to plumbers.

Apparently, this company has expensive supplies and a pricey hourly service fee. The parts were all…read moreincluded in the kit-and it was partially done. The filters needed to be mounted and the a part that diverted the filtration to cold water only had to be swapped out. The estimate to mount the filters and use their hoses, even though they were included in kit, was $960.00. Glad the job was done better than my friend left it and my landlord helped me pay it as I expected maybe $450-$500 for the completed job. Will not be using this company again. Also, rather difficult to speak any staff prior to visit to my place. What's up with that?

Hiring a plumber can be stressful given the potentially high costs and complicated decisions that…read morecan be involved. Linek was easy to work with and was super helpful, taking time to assess our needs and options over the phone. Once the plumber arrived, he was very pleasant and tried to find ways to lower the cost of our project. The work is top notch. We will be calling them again for our next plumbing needs.

We called this morning at 9 a.m. regarding a toilet not working, but not an emergency since we had…read moreother toilets. Jason from Linek was here by 10 a.m., fixed everything, and was gone before 11 a.m. He explained everything and why it was not working, offered different options. Price was very reasonable. We might have replaced the entire toilet except that we are considering an entire renovation of the master bathroom, so we just fixed the old toilet (24 years old). Definitely five stars on quality, efficiency, and price.

Wade (owner) replaced our kitchen faucet. He arrived on time, did a good job and was reasonably…read morepriced. I would recommend him if you need any plumbing repair.

From the owner: Fast service, guaranteed workmanship. Licensed, bonded. read more

I was looking for a plumber to fix an actively leaking sink. It was leaking into the cabinet upon…read morewhich the sink sits. I chose to contact Express Services for it's 40 minute guarantee response, and it's willingness to handle off hour work. The issue is that the "office" was closed around 3:30pm. Surprising. I left a detailed message and have not received a reply as of 18 hours later. I called twice and noticed that while they were not "open", they prominently advised callers of an "emergency" number where presumably you pay emergency service pricing. In short they did not respond to my call so I got no service. I don't have good feelings about this place.

The young man who came gave me an estimate to replace rhe insides of my tiolet or replace it with a…read morenew one. His prices were half what the previous Company had given me. he came the next day and quickly, snd very neatly, took care of my problem and left nothing for me to have to deal with.

Randy and his son have a great work ethics and are friendly and provide prompt affordabl service.read more

Very professional, arrived on time and didn't push products I didn't need. Completely replaced my…read moreindoor and outdoor AC and furnace, did a fantastic job! Would definitely recommend this company to anyone needing any heating and cooling work done!