This company was assigned by my roadside assistance policy to get my car towed home. Paul, the tow…read moreoperator was friendly, courteous and knowledgeable. My car is a " low rider" without a lot of ground clearance and he managed to rig his equipment so his equipment would not damage my undercarriage. He got my car to my home and even helped me push it into my garage. He made a lousy situation into a not so lousy situation. Kudos!

Bad, awful. They broke my transmission, deny me and my insurance photos they say they take. My car…read morewas taken by night from my complex, illegally, per nothing on the lease and towed out backwards thus breaking my transmission. No calls back, asked to email information to a claims department and because of their lies my insurance won't even cover the broken transmission (won't move forward at all) because employees lie on the owner's behalf. The claims seems to be a farse and they had no legal reason or reason on my lease to target and destroy my car. I also paid my deductible since they won't take responsibility and now they are not only not paying for my claim and transmission but keeping me from getting it fixed under my own full coverage. Civil court or court proceedings may be my only recourse. The emotional damage and money this has already caused me has been immense on top of the financial burden. -Knoxville

Car fix has reasonable prices good service And excellent customer service shout out to Andrew for…read moredoing a great job today!

The highest standard of auto repair ive ever had the pleasure to be apart of. Clean profesional…read moreservice from every angle i recommend david osborne for your service needs both the manager ryan and david are profesional and care about the customers needs.

The owners fired the lowlife jerks that were running it in the ground and fully refunded me…read more Randall is amazing and I see great things from them in the future

Great experience, very professional group of guys will come back with any further workread more

Took my 2020 Santa Fe for 120k maintenance. I had used Copilot to research what service needed to…read moredone and the best shop to take it to. Rates for Dennis Hall's were excellent with very positive reviews. The services they recommended and estimated cost they provided matched exactly to my research. Transmission fluid changed and new spark plugs has it running as good as ever. I will definitely be bringing my other vehicles there for service. Russell and team did a great job!

Great people here. I had an issue with my wife's Acura MDX (flashing warning lights all over the…read moredash). Dennis Hall's crew looked at my car right away even though they were very busy on a Friday. They discovered that a simple issue caused the problem and fixed it within 5 minutes without charge. I greatly respect their honesty and help. Saved me a lot of hassle because my family was headed out of town tomorrow and, otherwise, would have needed to rent a car for the long trip. I recommend Dennis Hall Auto Service and plan to come back in the future.

The best in Customer Service, Skill Set, Trustworthiness, Honesty, and... Mike and his fantastic…read moreteam are the best!!! Emily is the beauty at the front desk who should go business training people in ANY area of customer service--she's a GEM, and a TRULY HELPFUL and KIND first person you meet...soft-spoken, beautiful, understanding, and surprisingly BRILLIANT on the subject of what's going on with your car! I always feel like they save all of their kindness, knowledge and ability for JUST ME! I am truly in love with this place! Thanks to the entire team--the owner, the first-line, and the EXCEPTIONAL talent in the Service Area ... a smooth experience. Y'all should be training anyone in customer care and expert service! FIVE STARS

Jarek's has been a Godsend. The service is always timely and affordable. Due to having possibly the…read moreworst model of Mercedes ever made, I'm a frequent flyer here. I have never been more comfortable or trusting of mechanics. Even Emily at the front desk is a gem! Jarek's is always my first call when I have a minor issue, regular maintenance, or concern. Can't say enough good things! Very grateful for this team of wonderful and knowledgeable people.

I inherited my father's chevy 3500 454 dually at the end of 2023 when he passed away. After calling…read morearound to several shops in the area i finally found robert who said he could rebuild the engine for me. I trusted him and drove it to his shop at his old location on Feb. 8th 2024, and he still has not finished the job..14 months later at this point, and at another location. He has been paid in full, i have kept all receipts which amount to nearly $7,000!! Its very hard to get him to return phone calls and when he does its always "one more week." We made plans for me to come by the shop last Saturday (3-29-2025) to check it out and make sure everything was how i wanted it. He said it would be late but he would call me when he got there so that we could look at the truck. Well that didnt happen, i waited around all day and he never called. I called the next business day (Monday 3-31-2025) and was told by the receptionist that he was at the dentist with his daughter and would call me back. Still haven't heard from him and that was almost a week ago. I used to stop in to check on my truck every month or so but he made that very clear he didnt appreciate it by yelling at me he would call me when it was ready!! I have also been told he would have it ready when HE wanted it to be ready. I have been very patient and understanding but enough is enough. Im tired of the excuses and being left in the dark about what is going on, I just want my fathers truck back!

Had to have an INTOXALOCK breathalyzer installed on my nephews car. Got an appointment in 2 days…read more Did the install in the time quoted. They insured my nephew saw the video. The female tech ran through the procedure in the car with my nephew to insure he understood. She advised him it was very sensitive. A few weeks later he needed a ride home because he said he had one drink and it wouldn't start. I reminded him what she said. He thought she was just exaggerating. Robert the mechanic seems like an honest hard working guy.

BUYER BEWARE I…read morepurchased a brand-new $78.,000 Yukon Elevation in May. Kitty used her high pressure sales tactics to also get me to purchase a $2,988 extended warranty. Unfortunately, less than 2 months after the purchase, the car was totaled. I immediately canceled the warranty and Kitty guaranteed--multiple times--that we would receive our full refund in 6 weeks. It's now been 14 weeks, and we still have nothing. I submitted every document immediately. The only thing I've gotten in return were empty promises, inaccurate updates, and zero accountability. Every single timeline I was given by Kitty turned out to be untrue, and no one at this dealership has taken ownership of fixing the issue. I even called GM warranty department, myself, and they told me that Kitty was not telling me the truth!! She waited more than 30 days to even submit the cancellation!! This refund should have been simple. Instead, it has turned into a runaround, delay after delay, and a complete lack of responsibility. If you're considering buying here, be VERY cautious. Once they have your money, getting it back, even when you are clearly owed it will be an exhausting fight.

WORST EXPERIENCE EVER!!!! DO NOT fall into Kitty's high pressure sales tactics to get their…read moreextended warranty!! First, they will not tell you the truth of what exactly is covered. Second, IF by chance your car is totaled, they WILL NOT give you your money back, money that belongs to YOU!!! EVEN when it's in the 1st 60 days!!! Worst runaround, BIGGEST liars and scam artists I've ever seen in my 30 years of purchasing vehicles. Even GM warranty department threw them under the bus and said they weren't telling the truth!! It's now been FOURTEEN weeks that we've been waiting for OUR refund that Kitty promised would be to us in 6 weeks!!! BUYER BEWARE, and stay FAR, FAR away from this one!!

Was in Knoxville to visit my UTK child and my serpentine belt shredded due to a failed pulley and…read moretensioner. By pure luck, the Midas on Kingston Pike was closest to my hotel. Every single person, from the lady at the desk to the mechanics could NOT have been more professional, expedient and helpful. The car was fixed quickly and for a great price. The level of customer service was excellent and above and beyond anything I've experienced in the last decade. Whether you live in Knoxville or are traveling through and in need of a good repair shop, I highly recommend Midas!

I went to perform a balancing of 4 wheels + alignment on our car. (The car still vibrates at…read morehighway speed after the balancing, it's better than it was but still not good.) I waited in their waiting room, the work was done surprisingly fast, when i talked to Isaiah the manager to pay i asked for the alignment report. He said they were out of ink, and couldn't provide one. After more talking back and forth he went to the bay where the work was performed, and came back with a cellphone image of the alignment that had been performed. I took a picture of the report he showed me. The next day i decided to actually look closer on the report on my phone, zoomed in and now i noticed that the vehicle on this report is a Chevy Truck, and the date was 4/21/2026. I was there on the 4/27th. The only reasonable conclusion i can come up with is, the alignment on my vehicle was probably never done, he had this picture on his phone taken almost a week earlier, to show possible inquiring customers as 'proof' that the work had been done on their vehicles. The text was so small that i could not make that out initially when he showed me the report on his phone. I want back and showed Isaiah the receipt i have, not matching the work that was supposedly done and asked for a refund for the alignment. He refused to give a refund and was instead offering to put the car back on the lift and redo it or somehow show that the work had been done, which I in turn declined. I don't trust these people at this point, and there is no way for him to show after the fact, that any alignment work was actually performed. No honest self respecting business would come up with a Mickey Mouse reason of having no ink, and then show a fraudulent 'proof' of work cell-phone image. I can only imagine how many of these happy customers on these reviews were actually charged for work never performed. I won't be back!

Elite Appraisal process excellent timely appraisals. My sister passed away and they assisted with…read moreproviding a current and historical appraisal for her property. You can't find any better in professionalism and quality of service. In addition, cost was a great value for the services provided!

From the owner: Elite Appraisal Group Your home town home appraiser and Realtor…read more Family owned and operated. Elite Appraisal Group is a full-service residential real estate appraisal and consulting firm serving the Greater Knoxville area and surrounding counties. What We Do: FHA, VA, Rural Development & Conventional appraisals Primary & secondary mortgages Single family, condo, & multi-family Acreage & land appraisals Divorce settlement appraisals Estate appraisals Pre-listing appraisals PMI removal Property tax valuation disputes Property measurement service Market consultation We also have an experienced Realtor on staff to answer questions and serve your Real Estate needs. Mobile Notary and Signing Agent on Staff