Nightmare. The owner of this company tried to gaslight me into staying in a house infested with…read moreants. Pull up a chair. It's... it's actually shocking how unprofessional this woman was. We rented a $230/night house (called HAVEN) for a family birthday getaway. The day after we checked in, we discovered an infestation of ants all over the kitchen and in the living room - they were in the kitchen cupboards, on the counter, all over the floor (see pics). It was really disgusting. I cleaned up hundreds of ants and they were still everywhere. I felt like I had ants all over my body. I was in distress. This is not the $230/night deluxe experience I had envisioned. I sent photos to this management company and called them immediately. The first person I spoke to said that they were MADE AWARE THE HOUSE HAD ANTS, a week ago - but thought they had fixed the problem. She offered to send a maintenance person to check things out, but said the options would be to spray chemicals (I had my dog there, and wouldn't allow this), or to use a sugar wash, which, she explained, would make the problem worse before it got better. Oh, super. I told her that I was really uncomfortable and didn't know what to do. Neither of these options would work and I didn't want anyone else in the house due to COVID. She did not offer any additional options, so in my distress, I relented and said the maintenance person could come at least check things out. They gave me 30 minutes to vacate for the maintenance person. It was pouring down rain so a bit inconvenient but... ok. A few minutes later as we were preparing to vacate, I opened up a cupboard to get a glass of water and ants were running around all of our plates and cups in the cabinets. My kids were upset and I was disgusted, and we decided we didn't want to be there at all. I called back and spoke to the owner this time. This is where the gaslighting began! I told her as politely as I could that we were uncomfortable and would be leaving. She then LAUGHED AT ME and loudly cawed, "You're LEAVING OVER SUGAR ANTS??" Then she said, "it's not like it's mice or rats! They don't bite, they don't sting, and they don't carry disease!" OHHH. OK! I don't mind if I find a few swimming in my morning coffee, then! No prob. #BeachLife! She also tried this one: "this is NORMAL for Manzanita!" When I tried to tell her that I've been vacationing at the coast at Seaside since I was young, and had never experienced anything like this, she cut me off to explain, "This isn't SEASIDE, it's MANZANITA!" OHHH! Yes, right, this town is 30 minutes down the coast from the one I grew up going to... and thus has a compleeeetely different climate, vegetation and pests, and that makes an ant infestation perfectly acceptable, perfectly normal, perfectly healthy. When I explained that I did not want any chemicals to be sprayed because I had my dog in the house, she again CUT ME OFF to tell me she has EXPENSIVE dogs and she would NEVER put dogs in danger. OK? Not sure why I needed to know she has expensive dogs. This is not about you, Karen. This is about us, you know, the people who paid almost $2000 to stay here? She never once apologized. She never offered to set us up with a different property. She just attempted to gaslight me into thinking I was CrAzY for wanting to vacate a property swarming with lovable, friendly little ants. Meanwhile, my body still itches. She went on and on for so long without letting me speak, that my daughter eventually took the phone from me and told her we would be leaving, and hung up. We packed up our things and got out of ANT HAVEN. I requested a refund through AirBnb, which the property manager has declined. But it's fine, I'm dealing directly with AirBnb to resolve it. And, this is just review #1. I do not love an ant colony in my silverware drawer, but I DO love a review. And I'm only getting started. Avoid. Unless you love ants and being insulted.

Very clear communication with us. The house we rented was in great condition. We will continue to…read moreuse them in the future.

Coastal Cabins is one of those rare gems that we feel fortunate to have found. We stayed in the…read moreModern Cabin and opened the door to a very thoughtfully designed space. We were very pleasantly surprised at the quality and functionality of the entire unit. It was exactly as advertised! The staff is friendly and professional and there for any needs we had. We will definitely be returning and telling all our friends. Thank you, Andy, Susanne and Ellie

What a special location. I actually called to ask questions before booking and had the most lovely…read moreinteraction with the team. Customer service is truly exceptional from reservation to departure. From helping me arrange a special arrival gift, to help with tips during stay, the team was crazy prompt and kind. House is super clean, beds are extremely comfortable and all of the toiletries are top of the line. The neighborhood is quiet like you own the entire part of the beach. And being a short walk to the beach right in front of you added to the magical experience. Couch super comfy and amazing spot for the views throughout. Deck is chef's kiss. Perfect chairs and tables in the best spot for appetizers and wine each afternoon to enjoy sunset. This is a wonderful town and great location for couples to escape.

Renting a beach house on Manzanita Beach made the trip easy from the start. The house was clean,…read morecomfortable, and laid out in a way that actually felt livable. Being steps from the beach meant no planning or driving just walk out and enjoy it. The area was quiet and calm, which made it easy to relax. It felt more like borrowing a home than staying in a rental, and it's a place we'd return to without hesitation.

Looked like a cute place. Location great…read more As we were moving in for the weekend the pillow from the bed fell to the floor. Picked up and was covered in hair and dirt. Found dryer filled with mold and smelly. The place was not clean. We wiped up the floor ourselves....rather than opting to notify owner and wait for her to come clean. We wanted our vacation to start...not deal with waiting for cleaners. When I wrote a review to report this (which gave it 3 stars with an honest review of both positives and negatives)...I found months later that the owner somehow hacked in and changed my review to a higher rating, with a brief review omitting cleanliness concerns.

We have used Beach Break Vacation Rentals a number of times over the last few years, and stayed in…read morea few different towns.The houses have ranged from slightly shabby to glossy. Sometimes the views have been amazing. This time we stayed in Twin Rocks in one of a group of newer townhomes we had made fun of previously. Karma. It was like the suburbs at the beach, twenty cookie cutter townhouses. It was nicely appointed though. Our 3 bedroom 3 bath slept 11 they said ( I think 8 is more realistic) with hot tub for $169 pr night with buy two get one free. Some cleaning fees and a hot tub fee. Wi fi. Mostly good. Lake view and short walk to the beach. Nicely decorated. The place shared an outdoor fire pit with the one next door. It didn't really specify that it was shared on the website. Our neighbors monopolized the fire pit the first two nights we were there so we were pitless. We also didn't use the hot tub those nights, it was just frankly too exposed to the neighbors....not that we were up to anything, our ten year old eveven expressed that it was too close to " those noisy drinking people." We used it the last night and it was nice enough. The ten year old enjoyed it as the sky was clear and the stars and moon were beautiful. My primary and ongoing bitter complaint with Beach Break (los t yelp stars) is their laundry policy. They want all their linens washed and this time all folded and out of the dryer at check out which is an early 11am. This means the last night and morning you are doing laundry and getting up at the crack of dawn to get the linens done. Usually the appliances are the stackable kind that dont take an enormous load. We paid a cleaning fee. Other places kindly ask you to start a load, or have you bring your own and charge a little less, or have later checkout (12 would be good)or have bigger appliances. Any of those eould be better than cranky me becoming the towel nazi and making people shower the night before so I can wash towels. We only used three beds I cant imagine if we had used four. I do not like getting up at 8 am my last day at the beach. Grrr. And over the years I have given this feedback as have others and we have been ignored. Same policies in place for years now. So, you have been duly warned. Its a mixed bag.

I have used beach break for over 10 yrs. I have loved the homes and customer service from Darlyn,…read morethe owner of the property management. True, she can be short on the phone, but it's a no nonsense type of approach, not fake. If she is busy, you may hear it in her voice. If I have ever had an issue with home or my expectations have not been met, she has worked hard to make sure I'm happy. I love the Finely House, Row House, Twin rock retreat and more!

Stayed at a Vacasa rental over Mother's Day weekend and was really disappointed. The gas fireplace…read moredidn't work (no propane), the back porch lights and outlets were out, making it unsafe to use the hot tub or get to the firepit at night. We reported everything -- maintenance came, confirmed the issues, but nothing was fixed and no one followed up. I emailed Vacasa twice with no response. For the price we paid, we expected a safe and functional space. Wouldn't book with them again based on this experience.

Vacasa could care less about an owners property and worst yet they care even less for the…read moreneighborhoods and overall community. They get a renter to sign a lease and don't make sure lease rules are followed and overall degrade the safety of communities. Ask Vacasa how many times they have met with neighbors or Rockaway leaders to ensure that our community and neighborhoods are kept safe and peaceful. The answer is zero. Molly your response is not true, VACASA does not make sure rules are followed. They are broken all the time and VACASA does nothing.

We love going to Ocean Inn and try to book there once a month during the spring and summer. The…read morestaff are accommodating and the rooms are very comfortable. I feel like I'm at home when I'm there--everything is high quality and in good condition. The location is hard to beat--right at the beach end of Laneda.

We had a lovely time at the Ocean Inn. Can't beat the location. Very quiet for sleeping with just…read morethe roar of the ocean. We were in #3. Well appointed kitchen, even a dishwasher. The only reason I'm not giving five stars is the dog odor. I wish there were "pet free" rooms for those of us with allergies. It's impossible to have carpet and upholstered seating and allow pets without a lingering pet smell. Don't miss the cookies in the office. Friendly and helpful staff.