Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

Priced well, very quick, great quality and super friendly. Will be going back every timeread more

Horrible service. Front office lady was extremely rude. Brought in a bright blue pair of workout…read moreshorts that had a stain on them. I got them back in a completely different color with more stains added on to them. Didn't even got offered a refund and was extremely rude horrible customer do not recommend bringing your items here unless you want them to get ruined! I am extremely disappointed. It only lets me do 1 star but I rate this place zero stars!!!

Get the price in writing when you drop your clothes off. I was charged over three times what I…read morethought I would be paying because they came up with a new clothing classification that isn't listed on their price board.

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

The woman at the counter is super rude..and has caused me not to return to this business…read more This was my second time experience with this company, I was recommended through a friend of mine who stated they were quick and efficient. I had a dress dry cleaned which cost me a total of $50.06 after tax. My first time experience was the same as my second. This woman had a very mean mug on her face ... she asked me questions I didn't know the answer too as I'm not familiar with clothing products & how they're supposed to be washed and became frustrated with me. I decided that it would be best to leave the dress there as I needed it for an event the following weekend. Upon pickup I was greeted by a different woman who was much more bubbly, kind, and made me feel like a welcome customer. I paid, analyzed the dress and was super happy. I decided to leave the bad taste of the woman behind as I understand people have their days.. I went in again as I needed two shirts dry cleaned.. I was again greeted by the woman with the mug on her face, I kindly asked how much it would cost me to have the shirts dry cleaned and she told me $28 a piece, I was fine with that but she was demanding that I now pay upfront... (I was in a different car so I didn't have my wallet - fully aware that's my fault.) I began to mention how I had just recently gotten dress dry cleaned and that I could pay upon pickup and she because super aggressive stating that if "I can't afford to pay now there will be no service." I kindly grabbed my shirts and left. I had no problem running home grabbing my wallet and returning but after being spoken too like that I decided I didn't wanna spend my money here again. It saddens me that all it takes is one bad apple to ruin the whole experience.

I've used this dry cleaners for about 2 years, the people up front are always nice and friendly…read more Our clothes were always clean and we never had any missing items or complaints. Great place.

did not get stains out of both my dress and jacket. They were not careful with my satin dress and I…read morewas left with upwards of 15 pulls all over the dress.

Fast, great customer service and reasonable prices!…read more I do not bring business shirts or items similar to that so I cannot comment on those prices. I brought business suits, suede dresses, and pantsuits embellished with metal. All items were cleaned and looked great.

Friendly service and discounts available, which helps a lot!…read moreI've been very pleased with everything I've had cleaned here over the past 10 years!

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

Just tried this spot another shot and I decided I'm never coming back. It is extremely expensive…read more To start the big dryersif is 70 cents for 9 minutes, and 70 cents for every 9 minutes after that. The small dryer are 50 cents for every 9 minutes. I didn't know laundromats were for rich people now. This is a shame because I've been coming here for years.

Ms. Bali was responsive, expert, fast and fairly priced. She makes an in-home business feel…read moreprofessional, accepts Venmo, and goes the extra mile. Feels like you have made a friend by the time your project is complete to your satisfaction!

Absolutely amazing experience! I received a dress late on Friday that I needed for an event…read moreSaturday evening, and of course it didn't fit right. It was too big and looked awkward, and I was totally panicking. I reached out to this seamstress, Bali, and not only did she respond quickly, but she was also incredibly flexible and kind. She was able to fit me in for a same-day alteration and charged a VERY fair price. The service was exceptional, and the dress came out perfectly. It fit like a glove and looked fabulous, better than I imagined. I'm so grateful for her skill, speed, and professionalism. Highly recommend!

Absolutely love this place! They are amazing, very friendly and always do amazing work. I had my…read morewedding dress altered here and it was perfect! I definitely recommend A&M Alterations.

Absolutely devastated. They ruined my wedding dress. I…read moredon't even know where to start. My wedding dress needed to be hemmed at the bottom and taken in a bit at the top. I took it in and they told me they could do it for $250 cash. I said okay. They said they would have it dry cleaned and ready to go on June 6th if it fit. If not, I would have a second fitting the 20th. I go on the 6th and the dress is not ready at all and somehow way too big. The layers of the zipper weren't even together and there were safety pins everywhere in it poking me when I tried it on. I say fine we can come back June 20th. They tell me it will be $500 cash June 20th and I should take it to get cleaned after. So they miscommunicated and either lied, or forgot what they said. I go on June 20th for my fitting and there are snags EVERYWHERE on my dress. All across the top front and all on the back that are so noticeable. I bring them up nicely and tell them I'm concerned about the snag. Mike, the owner, starts yelling at me. "NO THAT WAS THERE WHEN WE GOT IT" immediately defensive without even taking a second to see my concern. I tell them there's no way as the dress is brand new and I brought it straight to them. He proceeds to call me a liar and tell me my dress was used and that he didn't do that. I asked him to look at the snags and to let me show him and he refuses. At this point his daughter is in there trying to calm him down telling him it's okay just calm down breathe because he's getting so mad he's red as I'm over there distraught that they just ruined my wedding dress. He tells me he's going to fix it, but it wasn't his fault because they don't have a cat or dog to snag it. (Makes no sense). I tell him there's no way you can fix snagged material especially when it's this bad. But he could try. I asked him what his plan was on reimbursing me if he's not able to fix it. He tell me "you think this is a joke? You're a liar. I did not do this! It came this way" I told him I had previous pictures where there were no snags and he refused to look at them. I told him he was being unprofessional while yelling at me and he grabbed my dress and started ripping the seam of the bottom of the dress out while continuing to yell at me telling me to go and take my dress. He then tells me after being in the business for 20 years he's never had an unhappy customer like me. (Which is crazy when you read other reviews they had) I asked him for my dress and all the pieces they had deconstructed (yes, it still wasn't even done) so I could leave. So unprofessional and honestly scary! Please whatever you do do not go here!!!!!!!!

Star Cleaners has taking care of my bedding and also my shirts and jeans very well. I've had no…read morecomplaints and if there is a problem ever the owner Anna will take care of it. I highly recommend this cleaners and wouldn't bring my clothes or bedding anywhere else!

UPDATE: Star Cleaners has bought me a new comforter and I appreciate they did the right thing. I am…read morechanging my rating to four stars because is what should happen when a business makes a mistake. I had good before after pictures of the comforter which I'm sure helped. Thanks to them for doing the right thing!

The guys just never disappoint. Quick, reliable. Top notch service…read more And polite and agreeable as the icing on the cake. I transferred from a repeat customer to a loyal one. Thanks, guys!

From the moment I called to inquire about services to drop off, I had exceptional service. Every…read moresingle employee there is amazing, kind, friendly, and they truly care about your items. They took extra care of my duvet since it was delicate and it came back perfectly. They came to my apartment for pickup and dropoff and shook my hand and had a smile. Made me feel so comfortable and taken care of through the entire process. I don't normally write reviews but I genuinely couldn't recommend them enough.