Met Guys Mobile Mechanic @ Starbucks Chapel hill rd. my car was stalled and the gentlemen moved…read moreinto action within 5 min had me up and running! Great Service!

I hired this mechanic to work on my truck and unfortunately my experience was extremely frustrating…read moreand disappointing. I paid $345 in cash for parts for the repair, but the parts that were purchased did not work for my truck because the spark plug setup on the truck had apparently been changed by the previous owner. What made the situation much worse was the communication and lack of follow-through afterward. The spark plugs were removed from my truck, which left the truck unable to be driven, and I was told someone would be coming back to finish the repair. I waited for them to return, but there were repeated delays and poor communication. At one point I was expecting them in the morning, and they did not show up because I was later told they were in Alabama working on another vehicle. This was especially difficult for me because I use this truck for my junk removal business. While the truck was sitting undriveable, I was losing time and potentially losing paying jobs because I had no way to use the vehicle for work. The truck was also left sitting near the edge of my driveway, which created additional problems with where my other vehicles had to be parked. My biggest issue is not simply that a repair became more complicated than expected. I understand that mechanical problems can sometimes uncover unexpected issues. My problem is the way the situation was handled afterward. If you tell a customer you are coming back to finish a repair, especially after leaving their vehicle unable to drive, communication should be consistent and the customer should not have to repeatedly wonder whether anyone is coming. I gave them the opportunity to either come back and complete the repair or resolve the money I paid for the parts so that I could move forward with another mechanic. Unfortunately, the overall experience left me feeling like my time, my vehicle, and the impact this was having on my business were not being taken seriously. Not to mention his business partner quoted me originally $3200 for a job, then brought it down to $1200, then Josh called and brought it to $900. How I got 3 prices for the same job in less than an hour? I'm not sure but it makes me now question the quality of work I'm receiving. I would strongly recommend that anyone considering using this mechanic make sure everything is clearly discussed in writing beforehand, including the cost of parts, what happens if the parts do not fit, when the work will be completed, and what happens if the vehicle is left undriveable. Based on my personal experience, the lack of communication and reliability was the most disappointing part of the entire situation. I'm already in the process of taking him to court for the damages. I would not use them again based on how this repair was handled.

I don't usually leave reviews this long, but this one is well deserved. After a pretty significant…read moreamount of damage to my car, I was referred to this location by Progressive--and I'm so glad I listened. While the repair process took a few weeks (which I learned is totally normal given the extent of the work), every step of the way was handled with professionalism and care. Samantha was phenomenal. Her communication was next level--always responsive, kind, and incredibly helpful with every question I had. She truly went above and beyond, not only making sure the repairs were flawless, but also restoring the exterior and interior of my car to a condition that felt 1000x better than when I brought it in. Topping off my oil, leaving a full tank of gas, and cleaning and vacuuming out the inside of my car was not a part of the service (only the exterior passenger side headlight), but she and the team did it anyway. Do you know those little things are so rare to find in a car service company? I mean the sweetest people ever! I am truly blessed. Even though I drove nearly an hour each way through traffic, I would do it all over again just for the peace of mind of knowing my car was in capable, trustworthy hands. and I was skeptical at first because I don't have much trust for any car repair company just because of the amount of burned experiences I've went through. Huge thanks to Samantha and the entire team--and to Progressive (my car insurance) for the recommendation. I couldn't be more grateful. 10/10 experience PS if you do not have full coverage, you are losing at life ! Pay the extra premium and make sure that car rental is a part of the monthly fee/contract. Sincerely, a true adult

A big Thank you to Samantha, Randalyn and Johanna for great customer service. They were friendly…read morefrom the moment I walked until my departure. Samantha made a call for me to clarify a communication misfire between Caliber and Prograssive which saved me time and money.

Absolutely outstanding service at Raymond's Body shop. I'm the second owner of my vehicle and…read moredidn't realize that the first owner had installed a customized grill on the car. I have to tip my hat to Lissette for her due diligence to find the exact same grill. She called around and traveled out to several different BMW dealerships trying to match the exact grill only to find that the grill had been discontinued. But, her efforts were outstanding and I highly recommend them. From the service to the costumer service everything was top notch.

AMAZING WORK! I will most definitely be taking all work I need done to Raymonds. Family oriented,…read morevery professional & work is done extremely FAST with QUALITY work. I took my car in on Thursday & I got it back Saturday morning. I told them I was on a time crunch & they worked with my schedule with no reschedules or run arounds like ever other shop. I recommend this shop to everyone who needs work done. Fast, professional & top notch work!

This review is based on my overall experience with customer service and getting body work done on…read moremy vehicle out of pocket (not an insurance based claim). I took my black Nissan Versa Note to Wren's Collision in 2025 for a quote on a damaged passenger door that I wanted to get repaired for years. It was damaged by a concrete pole while backing out of a parking garage and unable to open due to fender damage. In 2025, I made an appointment for review and Dana provided a detailed quote with paperwork with pricing. She also helped me that day by removing a stain from a white car that hit mine while it was parked at a shopping center, since I brought that up as well when inquiring about the body repair. I did not decide to proceed with the door repair then because the cost was higher than I expected and I was not ready to pay for it out of pocket. The customer service I received was great & I said I would return when ready to pay for the passenger door repair. In March 2026, after more research, comparing the cost to buy a newer car and a pressing need to have a functional door so the car could seat four people safely before my approaching due date, I called Wren's Collision to see if they had my 2025 quote on file and to verify if they could use it to complete the repair. They were able to locate it and confirm that the pricing would be the same or less (due to part costs decreasing). My car is 10 years old now, so finding the fender and door is not so hard. I decided to proceed and I worked with Dana throughout the process. First, I paid a deposit to cover the parts on Tuesday, 3/31. She provided an estimated timing of 3 business days for the parts to arrive & about a week total to complete the job. The parts arrived by Friday, 4/3 but they were damaged so they had to reorder them from a vendor. I appreciated the transparency, even though this set my preferred timing back by a few days, but the communication was on point. The new set of parts arrived by the EOD the following Wednesday & I dropped my car off Thursday morning, 4/8. The administrative staff was friendly. I filled out paperwork, and Dana and I looked at the car to make sure the current damage was noted properly before I turned over my keys. Dana let me know she requested prioritization of the repair with the mechanics due to my circumstance and said it would be done by the end of the next week. Once my keys were turned over, I received a text from a third party associated with Wren's that provided updates on the status of the car repair progress. This was refreshing. I opted to uber home, but they work closely with Enterprise which is right next door, should you need a rental. On Tuesday afternoon, 4/14 - I received a call confirming that my car was ready for pick up. I picked it up around 5:15 PM the same day. I was AMAZED when I saw my car. Not only did the passenger door look brand new again, but they took the time to vacuum the inside of it as well, so I felt like I was driving a new car home. I am thrilled. Body work is not cheap, but it sure does feel good to get it done right after many years of riding around with visible damage and an unusable passenger side. Thank you to Dana & the staff for giving me peace of mind as I drive my car. I recommend this shop based on my overall experience.

I am sharing my experience with Wren's Collision Douglasville, Ga. Group in a factual and…read moredocumented manner as part of an ongoing consumer complaint. My vehicle, a Nissan Rogue Platinum, was involved in a collision and was towed directly to Wren's Collision Group. At the time of drop-off, I completed a walk-through/intake inspection documenting the vehicle's condition. After repairs were completed, the vehicle was released and towed back to my residence. At pickup, I did not have an opportunity to conduct a joint walk-through inspection with a representative of the shop to document the vehicle's condition at the time of release. The vehicle remained in their possession for approximately 8 weeks. During that time, communication was inconsistent and completion timelines were extended multiple times. While the collision repairs appear to have been completed, I have an unresolved concern regarding windshield damage that was not present in my intake documentation/photos prior to the vehicle being taken into their possession. Specifically, there was no red impact mark or similar windshield crack damage documented at drop-off. Upon return of the vehicle, I observed 2 impact marks and a cracked line across my windshield. A red mark/impact point on the windshield that was not reflected in my intake photos or documentation. I raised this concern with the shop, but the issue remains unresolved. I am documenting all records, including photos, invoices, and communications, and pursuing resolution through appropriate consumer protection channels, including the Georgia Attorney General's office. I am sharing this for awareness so others understand the importance of detailed documentation at both drop-off and pickup during vehicle repair processes.

I thought I was going to a reputable place. Everything was fine until after they received payment…read more That's when they wouldn't provide me with an adequate itemized receipt to verify pricing and where the parts come from. Had a issue with a bumper being defective and they wouldn't take responsibility or give me the manufacturer's information. Instead she had me talk to one of her friends fronting as the supplier. The works OK, but make sure you check your vehicle as several things were overlooked on mine. In the end you get what you pay for and if that's warranted work then I'd advise Rush. At least if there's a problem it'll be addressed without all the runaround game playing. CINDY was great to work with, but Juanita/Eric were not so much at all. Had a hard time giving this place the 1 star I was forced to give. Be warned and hood luck if you patronage this business.

Shelly was amazing and very kind when I brought my 2018 truck in from an accident. The truck was…read moretotaled, however, I will always remember how attentive she was and how professional she handled me!

Repairing my bumper was challenging. But they persisted and did a great job! It looks awesome!!!"…read more And drives great! And I believe the charges were fair based on the condition of the vehicle. I'm happy I found them. Highly recommended.

We took another car here for some work, and we were once again very pleased with the customer…read moreservice and the price. Seriously, if you need a body shop, this is the place to go. I wish every business in Douglasville knew how to serve their customers like this place.

Not sure of their work but the quote I received of 330.00 was more than double from other offers I…read morereceived to install an alternator.

First and foremost I must say these guys do stellar work as Ivan completely transformed my front…read morebumper damage to showroom condition, Ivan is a very talented guy. They dont accept credit/debit cards which essentially was my only gripe and I will definitely use them again in the future.

I was recently in an accident and directed to Gerber Collision in Douglasville for repairs…read more Unfortunately, my experience was far from positive. Communication throughout the process was poor -- I had to chase updates and felt left in the dark more than once. But the real issue came when I picked up my 4Runner. The damage was to the rear bumper, and I immediately noticed the rear hatch would no longer stay open. When I brought it to their attention, I was told they hadn't touched the hatch. But there were absolutely no issues with it when I dropped the vehicle off. They chalked it up to coincidence, refused to take any responsibility, and were very dismissive. There are plenty of body shops out there -- I'd recommend shopping around.

I brought my car here after being rear ended. The customer service here is excellent. The process…read morewas explained to me. I was notified throughout the entire process with phone calls and text messages. The work looks nice and they detailed my car. My bumper looked brand new. Its sad that a few weeks later, I backed into a car and ruined it LBVS. There was no doubt that I would take it to Gerber. They even remembered me LOL. They replaced my bumper....again! They are very efficient and got me taken care of the same week I dropped it off this last time. I would recommend them. My insurance company did not send my check in time and they worked with them so that I could take my car home. Hopefully. I wont have to use them again, but if I do, I know I will be taken care of.

Had these guys replace the windshield on our Motorhome today. They did an excellent job. Billy and…read morehis team did an excellent Job. Replacing a Windshield on a Motorhome is much more difficult that doing the same thing on a car. It takes a lot of work and effort to take the windshield off and even more of an effort to do it with quality. Parts of the bus have to come off and all go back on and proper Caulking and setup are critical. These guys did a GREAT Job. Fixing issues that the previous guy did poorly. I would highly recommend them and rarely right such glowing articles....

From the owner: Serving the Atlanta and Surrounding Metro Areas!…read more Specializing in auto glass repair and installation, home glass/mirror repair and installation, commercial glass repair and installation! Call us today for all of your glass needs!