Best Asian hair care experience I have ever had. Digital perms have been worth every penny and…read moreevery minute: my hair was soft, bouncy and shiny from Day One and stayed that way for 5 months. I have never before had such great, reliable results: made styling at home so quick and easy and satisfying. Henry is meticulous and really knows what he is doing. The salon itself is very clean and has a comfortable, professional vibe.

Mom and I walked in and got quality service! Very nice guys! The place was clean well lit and I'm…read moreglad we got there early as a bunch of people came in after us !

Roots is the only salon in Cortland I trust. The team is so kind and professional and really treat…read moreyou while you're there! I've only had my hair done personally by McKenzie, but recommend the whole team!

The soul sisters of hair stylists! I look forward to every moment from walking through their door…read moreuntil the final reveal of their hard work. Desarae is not only an absolutely stellar artist but one of my favorite people to sit back and chat with while having a mimosa in hand. She makes you feel beautiful, valued, and empowered for your entire visit. It's very clear that she, Steph, and Kenzie have successfully cultivated a fabulous and fun environment while tailoring their services to each individual client. I moved to VA for a brief 6 months pre-pandemic and still came home for Des to do my hair. I am never disappointed with her beautiful color expertise and she even taught me how to style it at home! I would recommend them a thousand times over! Literally RUN, don't walk and get yourself to Roots for these beautiful ladies and their amazing skills.

I had a wonderful experience with Katie! She listened to exactly what I wanted and was able to…read morefulfill the vision I had for my hairstyle! She was very friendly and is clearly Very talented! I highly recommend her!!!

I called today to make an appointment. I had heard a lot of buzz about Evolution. I thought they…read morewould be great. Their phones don't work there and they have never heard of cellophaning.

I know I am definitely in the minority when I say Michael gave me the worst haircut of my life. I…read morewas so looking forward to going to a renowned stylist and expected the best haircut of my life. It was a mullet, uneven and most of my friends asked what happened to my hair?!?! I know this is supposition, but while being shampooed I think he took my neutral stance on the presidential election (it was the day before election day) as disagreeing with his absolute hatred for Donald Trump. I really was neutral and said so. So....I left wondering if he was too tilted to do his finest work (at best) or deliberately did a botched job (at worst). Needless to say, never ever ever never again. P.S. I used to go there and had a great stylist who left. When asked why, Michael said their political views were very different. Sheesh.... P.S.S. I also know this was two years ago. :)

Thank you Hairnoia for the most amazing welcome..from the beginning I felt right at home in the…read moresalon. The professional proprietor was the first to greet me with his smile and handsome very well groomed and stately mustache. Then after a short wait the very talented and delightful Caitlin carefully consulted me about my desired look before she dutifully like a gentle hair GURU..cut my hair to make me feel, look, and radiate again! I felt revitalized, almost as if the cut made me feel brand new! Thank you for the power cut QUEEN! I recommend completely.

My husband & I have just moved to Hamilton and needed a new hairstylist and we found Julie's Shear…read morePerfection! We have both had Jade cut our hair in the past month and were very happy with the results! We will definitely be coming back!

What a lovely peaceful space to get your hair done, and the staff are friendly and approachableread more

Excellent job on the style I was looking for, friendly and nice ladies, decent prices.read more

I was looking for someone close by who could color and cut my hair and came across this place in…read moreAthens. Deanna contacted me right away. Asked me lots of questions to ensure I would like what she did. The salon is relaxing and quiet. I could not be happier with my color and cut and at such a reasonable price.

**Late Review** I got my hair done this past December with…read moreKaitlyn. She seemed nice but after I left the salon I was left wondering why she did such a poor job on me, I've seen photos of her work and of the wonderful colors she has done as being the color specialist of the shop. Since December, I've still been a bit disturbed as to why she let me leave the salon with hair that I disliked more than when I came (I actually wish I had my normal hair back, as it was much better before I sat down with her) I had red hair dye all over my forehead.. my ears.. the back of my neck.. my cheeks. I sat in my car and cried like a little girl because why would you do that.... I wished I didn't go in there and just kept my hair how it was. The color itself was not at all what I had wanted, after showing photos, etc. I understand not getting the EXACT shade of course, but this was just incomparable.. after asking how I'd like it styled and saying I would like just a regular blowout, I was disappointed with how she managed to do it.. I've seen blowouts on her portfolio.. I even do my own blowouts.. she could've handed me the styling tools and I could have done it myself if she didn't plan on doing a good job on me.. she left my hair super frizzy, and nowhere near a blowout at all. It was the day before Christmas, even after getting such disappointing service, I still tipped a lot. The only reason I chose this shop is because Tara's family is neighbors with my mother and I wanted to go to a familiar business. I wish the experience could've been better. In the photo, it is my hair just the day before seeing Kaitlyn, and then immediately after. It looks horrible. I only post this review now, because I think about this every day and wonder why she did such a poor job on me ? I am not a resident of the area anymore i live in NC for military and easily could've just waited to go back home after the holidays to get my hair how I wanted it. Her portfolio all had great styles.. that's the only reason I booked with her. But not on me unfortunately.

I hate getting my hair done - I don't know why but it always makes me so nervous and I usually end…read moreup hating the result. I booked a haircut and perm with Jessica and she did an amazing job. She was really nice even though I chatted her ear off (I talk a lot when I'm nervous) and the salon overall was really nice too. It was a nice, calm experienced compared to larger salons with 10 hair dryers going at once or places with kids running around everywhere. The prices were also very reasonable. I'll definitely go back.

I had not had a haircut since pre pandemic. I found this place and made an appointment. The online…read moreappointment system was so easy. Not only did I get a great hair cut but I got one of the best haircuts I've had in a long time. She created beautiful layers that perfectly frame my face. For the first time in my life I can let my curly hair dry naturally with very little effort. I am so so so happy with the results.

I will never trust anyone other than Vanessa to do my hair! After having multiple catastrophes when…read moregoing to other stylists, Vanessa has renewed my faith in cosmetology. I have really difficult hair to work with, and Vanessa's magic touch keeps it looking amazing always. I first went to her for balayage and now I go to her once a week for blowouts and I always refer to her judgement - if she thinks my roots need touching up, or if I need more blonde or a trim, she just lets me know and I tell her to do whatever she thinks is best! Thanks to her I never have to worry about my hair and it always looks amazing. When I get compliments on my hair, I just say, "thanks, Vanessa did it! " I am always recommending her to all my friends. honestly having good hair is life changing and thanks to Vanessa I have good hair EVERY day!

I will never go to this shop again. I arrived at Bijou today for my 12:30 appointment, and was told…read morethat I didn't have an appointment, it was under someone else's name. I asked if the mistake could have been made on their end, because I had the appointment on my calendar for weeks and remember making it. The other person was not there. They made me wait for 20 minutes, not telling me whether or not they would take me, just saying, "You're not in the book." Meanwhile, the other person did not show up and did not answer their phone when they called her. I told the receptionist I was starting to get frustrated with the situation, because I know I'd made the appointment. After 20 minutes the stylist came out and said that she would not take me because I'd been rude to the receptionist. I was in disbelief and asked her, "Chelsea, Are you really not going to take me? This mistake must have been on your end, and I've been looking forward to this appointment for weeks". She merely told me that her "heart was racing and it wasn't good for her so I'd have to reschedule" Never in our interaction did they acknowledge that the mistake could have been on their end, and they treated me horribly. I'm 72 years old and have never been accused of being rude by a shop in my life. Bijou has no idea how to treat their customers. Their arrogance is beyond belief.

Wow, I am in shock that I did not review this salon sooner! Bijou was probably one of my greatest…read morediscoveries to date in the Syracuse area. I am a curly haired gal and- let me tell you- I have experienced some pretty awful haircuts in Upstate New York. Lots of places advertise curly cuts, "devacuts", yaddah yaddah- but they truly have no idea what they are doing. I can't tell you how many times I have had to go to NYC for rescue haircuts. ENTER JOLENE AND BIJOU.... if you want a great curly cut, this is where you should be going. Jolene is a genius- she truly understand the dynamic nature of curls and takes her time getting a lay of the "curl land" before she starts snipping. She starts with a dry cut to make sure she doesn't take too much... then she proceeds with the wash and dry process... and then- the grand finale- more styling at the end. She cut my hair before my wedding last July- it was perfect. And she just rejuvenated my mop of hair again today. I find the prices to be very, very fair. As an aside, everyone wears masks at the salon, and they check your temp and employ mandatory hand washing when you first walk in. If you have curly hair and are living in upstate New York/Syracuse, you must try this place.