Johnathon was very helpful during the whole process. Would recommend home genius 10/10. We love the…read morelook of our new home

On November 5, 2025, we entered into an $8,000 contract with Home Genius Exteriors for five ProVia…read moreEndure EN600 replacement windows. We want the professional installation and finished product for which we contracted and paid. Two additional windows are under contract and a deposit was paid, but because we made a warranty claim, Home Genius is now seeking to not measure, order or install those two contracted windows. The original installation was performed by a two-person crew. One installer brought a newborn infant and was simultaneously caring for the baby while working, including feeding and changing the baby in our home and keeping the baby in a carriage near the work area and ladder. The workmanship was extremely poor. Windows were not properly centered, caulking was started and abruptly stopped, windows would not properly open or close, and a screen was damaged. The problems were significant enough that Home Genius sent an entirely different crew per our demand several days later - they initially intended to send the same two. The second crew spent approximately twice as long correcting the first crew's work as the original crew spent installing the windows. Although some problems were corrected, we discovered that visibly scratched and painted old vinyl frame material remains incorporated into the finished appearance of our new ProVia windows. HGE's own contract promises professional workmanship and makes HGE responsible for proper completion even when subcontractors are used. Two additional contracted windows have not been measured, ordered or installed, although our deposit was paid. We do not believe making a legitimate warranty claim concerning defective workmanship permits Home Genius to abandon or cancel its obligations for the remaining windows. We have only asked that Home Genius to honor it, properly address the defective workmanship, and complete the two remaining windows as agreed - but this is a company that does not care and retaliates.

It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

THEY WILL SELL YOUR INFORMATION!! Solicited at our door despite our signs. Agreed to let them come…read morefor a free estimate and took our info/booked a date. They said they'd call a day before to confirm. No call. Never showed up for the appointment. They most definitely SOLD OUR INFORMATION. We have received endless calls, texts and emails from all kinds of home repair spam ever since. DO NOT FALL FOR IT.

I hired Apco for deck and patio. It took them over a year to complete the project and even at the…read morecompletion of the project and my vocalization of my unhappiness with the patio, they were willing to reimburse me $300. Despite the patio not being treated before winter, then when they did come out it was a terrible finish and another company corrected. The patio is not level in a couple areas and the custom stamp and cuts they made in the patio were not lifted up causing a bubble like look. Also, while completing the project, I called in numerous times to complain, I would have people come out at the end, but after several services calls and nothing accomplished, I finally stopped fighting and said I would leave a review. So there's my reviewMy patio was never finished properly and it makes me very sad as I spent $53,000 so be very careful when hiring the correct pick for your outdoor patio.

Buyer beware. If I could give zero stars that would be more appropriate. They are a horrible,…read moreterrible company filled with people who don't know what they are doing and don't seem to care. They have been given there trys to do a gutter system correctly on my home and I finally turned to another company to get it done properly even though the repair was still under warranty. That's how much I do not trust them. Then they showed up at my neighbor's today and without permission used my driveway as a dumping ground for debris. They took the debris away but left a dirty filthy mess and lots of rusty nails for me to contend with. The guy I tried to talk to on the job site was belligerent and would not stop using my property when asked to do so. I probably had every right to call authorities. I will report them to the appropriate consumer watch dog agency. DO NOT USE THIS COMPANY.

The windows aren't in yet, but so far it has been a five star experience all around. I worked with…read moreseveral other companies for estimates and HEGG surpassed them all in price, ease of doing business, and responsiveness. They are genuinely nice people as well. I am assuming they will stick the landing with the actual install too. They carry several top window brands and offer vinyl, fiberglass, and wood installations.

In a world where customer service and reliability has become awful, HEGG Windows shined. We had a…read morevery good experience. One of the owners came out to give us a quote and the customer service held throughout completion of removing 25+ windows and installing 20+ new ones. They weren't the cheapest option, but they were 30% less than the Pella quote. In the end, we were incredibly happy with HEGG and have recommended them to our friends who are looking for new windows.

I had an energy audit conducted this weekend by Greene Solutions. Tom Greene came out to complete…read moremy audit. He was friendly and respectful of my home. Before he started we chatted briefly about what my goals were and why I was interested in the audit. We came up with three goals and went from there. He tested the air quality of my home and did a blower door test. We found some surprising areas that was losing heat and were inefficient. He was helpful in ideas for quick home fixes to making a list of problem areas to focus on. I was pleased with the whole experience. I wouldn't have realized energy audits were a thing until I spoke with a co-worker who recently had one conducted. I am glad I got one done on my home. Hopefully this will help save some money in the winter once I start getting some of these projects checked off the list. Thank you to Greene Solutions for your help getting me sorted out!

I needed to replace the attic insulation after mice infestation. They were quick to schedule and…read moregive me a very reasonable quote. They came on time and worked hard on a hot day. They remembered to build a box around the whole house fan even though I wasn't at home to remind them. I would hire them again.

I had my old shower/tub combo converted to a spiffy new tiled walk-in shower, and was referred to…read morePrecision for the shower door. I called and someone came to measure and help me choose the sliding barn-door type glass door. They warned me it would be a 4-6 week wait for installation. I paid half now, half later. The guys arrived and did a fabulous job. It truly looks amazing! They were all super nice, even the gal on the phone who scheduled. :-)

We had a custom shower installed in May. It turned out very nice. However, after living with our…read moredoor swing for a couple months, we have decided we'd like to change the pivot. They still haven't sent an actual quote but told me it would require ENTIRELY new shower glass. We had another company look at it since I cannot get Precision to call me back or even email. We found the door actually will and does swing the other way. The right hinges were installed to easily change the swing. So it should only take minimal adjustments and maybe new seals and sweep. It's very disappointing that Precision doesn't want to take care of current customers. Holding out to see if they will step up , return messages and help without unnecessary costs, work and material.

Climbed up to clean out the gutters. Then I saw the aggregate was coming off the shingles into the…read moregutters. Lots of it. Called 614-444-7663 and got a friendly voice. She got me set for an appointment the next week to fit my busy schedule. Chris was on time and we got down to business. He met with us and answered all our questions about the process. He took pictures, got it submitted to the system that spit out a detailed list of what we needed. Pretty cool. We signed up right away when we saw the price and everything they were going to do. The next step was when they called back to tell us when we would see the crew arrive. Terry was very nice and got us a date when we would not have kids in the house. We got the yard cleaned up so everything was out of the way and would not get damaged by the debris. And there was LOTS of it. But when they left you could not tell there was debris everywhere. Nice clean up job! Be a good human and give them access to a bathroom and get them Gatorade to keep them hydrated. Great job all the way around.

Don't give these people the time of day!!! I recently called for a roof leak in which their…read more"warranty Dept" said I was covered until 2038 and "David" would be out Tuesday between 9-11.I took the day off and David never showed. I called the office and they had no record of me calling. After multiple calls X2 weeks I'm told by Josh they've been through two computer systems since my install and he can't find my record, I told him to walk over to records they have no problem pulling it up. I called again today and was told an estimator would need to come out first to look at the leak THEN it's 6 to 8 weeks for repair yet they advertise otherwise. They refused my contact with their service mgr. DO NOT USE THESE PEOPLE!!!!!

High praise for this business! We live in a historic home that we purchased from a flipper. We've…read morelived in the home for 5 years and we're constantly finding things that need fixed because the work performed originally was all wrong. The front door has been on our list for a long time. I went to 4 different companies to quote the project. One company said they wouldn't do it because of the complexity. One said it would take 6 months to get a specialty door ordered and they wanted half the money up front. So basically paying thousands of dollars for a door I won't see for the better part of a year. Pass. The other company said they would need to rip the door off before they could give me a quote. Nightmare all around. Broadview was able to provide a reasonably priced quote and a 3 month lead time that ended up collapsing down to 2 months! I communicated with Ed for the sale and contract. My installation team was Randy, Bart, and Jamie. Absolutely stellar crew. Outstanding craftsmanship that exceeded my expectations. I did not think we'd get that door centered on the opening due to complexities of the HVAC and structure of the original door vs the new door. It looks marvelous like it was meant to be there, centered, correct size and color. One of the guys said they've been doing this for 42 years and this was the second hardest door he's done. And the only reason he could do it is because he worked in New England where all the homes were old. They also installed 3 layers of insulation because our door had none. Like I said, the list for this home never ends. Grateful for the team, their pristine attention to detail and their commitment to craftsmanship. We are thrilled with our new door!

Edit as of 3/9/2022: A couple days later I went outside to do some chores as it was warm weather…read moresince finally getting my windows installed, and noticed a very bad caulk job where the window was not sealed properly and damage to the structure below the window. I am also attaching pictures of the caulk job and the damage that was done below the window. Overall with this experience I would not recommend this company. I had ordered windows in September of 2021 and still have not had them installed as of 1/29/2022. The second week of December 2021, I had called to see where the windows were and how much longer it would be until install. It took 3-4 days in order to get an answer. The receptionist would constantly put me over to people who had no idea what was going on and would promise to give me a call back, which would never happen. The Week before Martin Luther King Dr. Day, I finally get a call from who I think is the owner who said that they have my windows, and they could install next day. Unfortunately I work in health care and it is almost impossible to get off at that short of notice, which is something I feel like this person could not grasp. We settled for Martin Lurther King Jr. Day because I was off work. Unfortunately I was scheduled for install in the morning and we had 4-6 inches of snow and according to the owner they had the truck which was stuck in Delaware. No big deal, these things happen and I would feel awful if someone got into a traffic accident or hurt, and said that he was very sorry and would try to reschedule on a Saturday, which was something they rarely do. He said he would call up a team and would call me back to confirm. Never did call me back pertaining to scheduling on a Saturday. I am now suppose to get them installed the second week of February, we will see if it actually happens this time. Overall I have been very underwhelmed with the communication of this company and at this point the amount of money paid is not worth the service, especially one that I have yet to receive almost half a year later

Isaiah was a great help with figuring out windows and screens for our home in our price range. Even…read morehelped us save money on the windows! He was very friendly and good at explaining windows.

I replaced my kitchen windows with Abbey and had a great experience! I felt like she listened to…read moremy concerns, which was different than the other 2 companies I spoke with. I want recommendations from a professional but I don't want to be told "you have to do this". I want to feel like I'm being helped; I don't want to feel like I'm being "sold". Tim's crew did our installation and we couldn't be happier with the finished product! Thank you Abbey and Tim! Windows aren't cheap but I realize they're an investment, so I was super stressed about it until a friend recommended Pella and I ended up working with Abbey. My reason for leaving this review is so that hopefully I can help someone else avoid going thru what I did! If I had met with Abbey first, it would have shortened the process, just of choosing, to 1 day instead of 3 weeks . Again... thanks Tim, Abbey and team!!

Dropped of a window at 10am and had it fixed by 3pm…read more They were also over $300 LESS than the Glass Doctor of Cleveland! Great people and if we ever need them again we will be back.

These guys are great. They did an amazing job on my ezbreeze windows. The vinyl needed…read morereplacement. I brought in the material and they had the project done in a couple of weeks.