Before new ownership this wash was top notch and now i cancelled my membership due to wash quality…read moreand service. Half the times I wouldn't get soap or even a rinse before getting sent through. Now I get told that they are only rinsing front and backs which who wants the dirt dragged down the sides. Wish they never sold, guess it's back to hand washing, at least it will be done right and no scratches on mine and wife's new vehicles.

Best local carwash…read more I am a member and have been for a year. Never a problem. Every once in awhile you get a lazy employee that does not spray as good as it needs. But hey it's cold out. I will go through again the next time I go by. Recommended. The employee does an amazing job everytime! They also humor my kids and spray at the windows when the kids knock on them. Love this place!!!

they did a great job on putting a new door on my 2012 Audi A4. It looks brand new just as it was…read morebefore the accident, maybe even better.!

By far the worst experience i have ever encountered, the manager Ken was the worst an most…read moredisrespectful person i have ever spoke with. i brought my car with body damage an when i towed the car off the the lot it had more damage then when i brought it there. If any one is thinking about bringing there vehicle here please save your self the head ache !!!

Waited to post this now because back in 2015 I didn't see they uad a facebook page…read more All I can say is use a different company because they did half the work and never came back and didn't answer their calls when I called them or called me back. I needed an airbag and an airbag module put in, and they gave me an estimate of 150, which I was impressed cause I knew that was too cheap for what I needed. The owner, Bob Dow, said it takes two hours, and that's it. I was more impressed cause online said 6 hours, which I told him, and he said, "You're wrong." I know what I'm doing, and there are two ways of taking it out." Nope, he was wrong and must have read the wrong plans to the car. So after he realized he was wrong he said he would come back the next day which he did and put the passenger side airbag in and told me he would come back after I got the other part in cause he couldn't find it. So he said pay me 75 now and 75 later and of coarse didn't have change for 100 so I said keep the other 25 and I'll only owe you 50 when you get back he said OK that's fine. I called and called left messages and never came back. Then that year I brought my 97 Camaro to Vogels where they contacted Bob Dow to come down and do the guy. I had no idea of this because I would have told them no he owes me money back or to do the job for the price he quoted me. So he got me twice on 1 job. Dude is a real piece of work and to me is a con artist. So if you use this guy, which I recommend you don't watch out cause he might scam you like he scammed me. He told me well it was more work, and I gave you an estimate of 150, and it should be more, but 150 is fine. I would have been OK to pay more cause, like he said, an estimate is an estimate, not a full price, and might go up. Don't low ball your self cause you were wrong and took more time. I would have been glad to pay more for your service. SO AGAIN, IF YOU USE HIM WATCH OUT FOR HIS SCAMS CAUSE NO ONE LIKES TO BE SCAMMED.

Bob came recommended from another Rochester auto repair shop that's been in business for 50+ years,…read moreMytee. He made a trip out to examine the ignition on our older Honda Accord. Rather than making an unnecessary repair, he conducted tests and applied a specialty lock lubricant. This is an honest gentleman who handles dozens of steering column and ignition repairs every year. We'll call Stolen & Recovered when circumstances require it. Luckily, we saved the cash this time around.

Dependable, honest, provides excellent service! Call get a quote, schedule your work to be done…read moreand it will be done in time and at the right price! We won't be using our dealership anymore for scheduled work!

We are so grateful to have an auto repair shop that we can go to and know we aren't going to be…read moreripped off. You may have to make an appointment and even wait for your car, but please know that you are going to get good service from an honest man.

I sides wiped the passenger side of my Honda Accord backing into a parking space in my works…read moreparking garage. I scraped up the passenger side door and took off the mirror. I brought my car here and they did an amazing job! You can't even tell there was any damage at all. Looks like new. The owner Joe is an extremely nice guy and was very helpful. I highly recommend them.

Truly wish a 0 stars was available,…read more Let's start the story, I rear ended a vehicle causing damage to my cars front end. So I brought my car to bob Hastings collision since they have a geico agent inside. Very convenient. They do the repairs on my car takes 2 weeks which is fine I understand how busy shops can get. I pick up my car from the shop, front end looks great, drive it home. Literally on my way home from the shop pulling into my driveway part of the coil of my strut fly's off the car and I hear the metal hit the ground. I immediately call the shop and inform them of what happened and they request I bring it back in for them to look at. So that brings us to today I drive my car back to the shop, the only place I've driven since the accident. Show them what fell off. The shop claims they did not touch any of the suspension so it's not something they did. The geico agent comes out and tells me this is not related to the crash that I was in. "It was just bad timing" So you are telling me that a piece of my car fell off right after the repairs from the accident I was in. And this has 0 to do with the accident and I would have to repair the struts not through insurance. What really happened is the geico agent didn't even bother seeing if the damage affected the suspension and the shop never repaired it so since both missed it it's on me. I will never go back to this shop and I hope that none of you do either it's a complete scam. 0 stars

My 14 year old Prius looks like new. They gave me a ride home, had the car fixed on time at the…read moreexact price of the estimate, and even washed and detailed it. Excellent customer service. Definitely would recommend.

arrived on time, came with all equipment, spent hours detailing the interior, meticulous about…read moreevery detail, the car looked brand new. the floor mats and trunk mat were cleaned so well they looked like I just pulled them out of the box! worked hard and very professional. Definitely hire!

IF YOU VALUE YOUR TIME STAY AWAY!!!…read more Called to make an appointment, and was arranged for the following week. I took the day off and said to call me when they we're on the way. By 12:30 when I had not yet heard, I called to finish planning the rest of my day. Got a text later at 430 in the afternoon, saying sorry that they had overbooked could I make the next morning work? I changed my schedule around for the second time and stressed that I was less flexible that day as I had my own customer appointments to keep. This is where I get really annoyed. Saying that he would start with me early in the morning so I was first, not only that but would be there at 8:30 to ensure that I could be squared away for the day. I agreed and made the proper arrangements. The next morning I showed up at 8:30 per the insistence of 585 mobile detailing, and was greeted to an empty parking lot. after waiting for 15 I called and left a message saying if you're not going to make it then have the decency to let me know so I can go home. Waiting for another fifteen minutes, now a total of 30 past the time THEY arranged me for, and after two texts and another call I left and drove home having thoroughly wasted an hour total of my morning. ON TOP of the time I took off and waited the day before. If you value your time do not waste it with this useless, unprofessional business. Upon posting this review on a different site I got a response two months later that someone would reach out to make the situation better. I gave them a month, no one reached out. so I am posting this here as well now. A poorly managed customer situation made worse!

Reece did an amazing job inside and out! I have a messy Jeep Wrangler, and I carry two dogs, trail…read morerunning and triathlon equipment in this thing. It's always a smelly, hairy mess. Reece was in and out about in 1.5 hours...the Jeep had no hair in it, was immaculate and smelled like new. The outside had a beautiful shine to it. I cannot recommend this service enough. I am having my mom, who LOVES her Caddy, call him and schedule him to come out. Thank you Reece!!!