Sam is extremely knowledgeable, experienced, and ethical. I'm so thankful he was the first person…read moreI met after moving to Rochester. He provides such comprehensive service at such a good price. When I see NC on my receipt, he will explain that it is not right to charge for that item since he was already in there anyway. I know from many years of experience, that would not be the case elsewhere. During an oil change on my daughter's car, Sam saw a pipe problem causing carbon monoxide to fill the cabin. His thorough and attentive work was just in time as she was just about to leave on a trip. I can't thank him enough for his care, advice, and kindness. Sam and Arline are truly good people!

Sam & Arlene have been my go mechanic for Over 30…read moreyears.Honest & thorough car repairs .

They are the most kind-hearted, good-natured people I've ever met, and on top of that, they're the…read morebest dang repair folk in the area. They fix your car when they say they will fix it, at a good price, and with a smile. Don't expect a warm, inviting atmosphere when you show up, tho. These guys are mechanics who will fix your car expertly. But it's a small shop, and all of the cars are sort of wedged together. What was designed as a showroom is now their warehouse, and the waiting room is great if you're a fan of 1970's avocado-and-gold color schemes. Honestly if you plan on waiting, there's at least two really good coffeeshops within walking distance. Both are really good places to hang out for a hour or so. Also: I don't know if they would consider themselves LGBTQ+ allies, but the first time I went there with my car after I transitioned, terrified of what might happen, they said "Hi [former name]!" I said, "actually, my name is Penny," and they said "Hi, Penny!" Seriously, nothing else changed, and they have never once deadnamed or misgendered me. If you're looking for a shop that has concierge-level amenities, move along. But if you want expert repair from a couple of guys who love what they do, this is the place.

I'm not the only person here to leave a five-star review, and I can only repeat the praises…read moreeveryone else is singing. The people at D&B Auto, Bruce in particular, are honest, competent, knowledgable, patient--everything you could possibly want in auto shop mechanics. Or, for that matter, friends. This is a fine shop; not only in their service, but in the thoughtful advice they give. I'm a fan for life, and will be taking my car there as long as D&B is standing. Bruce: you rock! And by the way: everyone hates wait times, but not everyone knows that less than a five minute stroll away is the Abundance Co-op, a somewhat hippy-dippy but amiable natural foods place with a large cafeteria area, good coffee, free books, soup and sandwiches, internet. It's the perfect spot to wait till your car is done.

This is my 2nd review for the same instance. I had an emergency brake job done there as I was…read moreleaving town and my brakes were shot. They squeezed me in and got me on my way. About a month or so later, the brakes were still squeaking. I called Clinton and they got me right back in. We are now on the 3rd set of brakes trying to get this right. It's a Dodge Challenger and they do not come without their challenges. Chris and Clinton have been pounding away at this to make sure it's right. I appreciate the tenacity and not wanting me to leave unhappy. Thank you guys, it's been a journey with these brakes. By the way, Chris is now an expert on MOPAR braking systems so go see him with MOPAR issues.

I have been going to Ferrels for over 45 years. They have…read morebecome my one and only place for my families cars. They have always been honest , trustworthy , and always stand behind the work they do. If you need a car repair shop , you can trust them to tell you straight what needs to be repaired and a fair price.

I understand upcharging on parts but to be charged over 300 percent is not in any way fair. Was…read moretold they only install parts from there distributers but to be charged 3 xs the dealer cost is not fair my parts were less than 200 from auto store was charged over 600 in parts. Service and work was done well but to upcahrge that much wow.

I was told it would cost $1600 for a car repair here at Schrader's. I went to a second auto shop…read moreand they told me the same exact repair will cost $725. That's robbery my friends!

This company came highly refererd however, i called made appt had my car towed to thier supposed to…read morebe Open NEW greece location on the date i was instructed to tow it thier, by thier staff! car gets thier the place isnt even operational get it re-towed to the railroad street location they wont take it because of rear panel body damage and no tags "this isnt a body shop" i didnt even send it in for body repairs mechical issue only now im stuck with a 450$ plus storage by day tow bill and havent recieved Anything from thier company execpt a huge FUCK YOU..I HOPE EVERYBODY ELSE is treated better and fairly they did me bad, i hope this place burners in hell, my mom just passed two days before mothers day ect what a way to start my day!!

My whole family has their cars serviced with Redi Imports because they know what they're doing,…read moreoffers several convenient locations, very accommodating, and fairly priced. I am not always good about scheduling appts until it's too late or last possible minute. They have squeezed me in and took excellent care of me on more than a few occasions. I won't take my vehicles anywhere else.

I can't express how lucky I am to live right around the corner from the Park Avenue Garage! Super…read morefriendly and honest people who are always more than happy to help. The gas prices can be a little more expensive than other places nearby, and their air pump could use some maintenance, but as far as car service goes, they're wonderful. I went in for my inspection and they were able to get me in first thing the next morning. They were done in about two hours, but it was no problem for me to leave my car there until I was able to pick it up after work. More recently, I was having problems with my check engine light going off and on periodically, so I stopped there on a whim. I told them I'd be happy to leave it or bring it back when it was more convenient for them, but he came out right away to do a quick check. It was nothing serious - he fixed it quickly and talked me through what might've caused it. There was no charge for this and now I can rest easy knowing there's no crazy damage happening inside my car! I've never once felt like I was being cheated out of money or good quality service! I will always go to Park Avenue Garage for my inspections and any time I have questions or need maintenance.

I have relied on the Park Avenue Garage for maintaining my two cars for over 25 years. They are…read morereliable, honest, and fairly priced. They do thier best to get your car in for repairs quickly and usually get the work done the same day. I highly reccomend them. Michael Lebowitz

My car broke down brought it here not only did he get me in and out but the prices were so…read moreaffordable definitely worth it !! I will never go any where else now !!!!! Thank you tommy v for your great work !!

From the owner: Here at Tommy V’s Auto Repair we specialize in brakes, frontends, mufflers, shocks and struts,…read morewheel bearings and all your basic car needs. We provide honest and thorough estimates with high quality work completed timely.

Updating my review. I'm not sure what's happened from the first time I went there but ever since,…read moreI've called them for auto repairs they can't look at the car for at least a week. They had great service/prices the first time and got the car in a completed in a few days. I don't even call anymore because I can't be without a car for over a week.

Mike's team did a great job taking care of a phantom electrical problem. I am so glad they are…read morehere to support Mom and her friends at Valley Manor.