I hate to leave bad reviews but I need to warn people - especially those that may not be as 'car…read moresavvy' as others. So I was involved in an accident that left both my driver's side tires blown out and both rims with extensive damage. I had heard good things about Northside so I had my vehicle taken to Northside in Dewitt (I live in the Syracuse area). The Dewitt location said they were backed up so they were sending my truck to the Greece location. I received a call from one of their reps so he could find out what happened in the accident and hear my concerns regarding other damages my truck may have incurred since we could only see the tires and rims were damaged. We had a quick but good conversation and he asked me if I wanted the new tires in the front or back since you cannot have unevenly worn tires on either side. (Differing treads should be placed opposite one another i.e. one set of same treads in front and other set of treads in rear) You cannot do this side to side as the vehicle will pull, essentially fight itself as the treads try to do their thing. Anyways - having him ask me that was reassuring that he knew what he was doing so I felt less anxious. They said my vehicle would be ready 7/2. I didn't hear anything that day but I figured with the upcoming holiday, they were probably a little behind (no biggie - I had a great rental ;) So I called on 7/7 after not hearing anything and they said my truck was in quality control and they were about to call me later that day to arrange for pick up (back in Dewitt) So I arrived at their Dewitt location and spoke with two nice ladies who explained to me that they had an alignment done on my truck - they 'subcontract' alignments through Monroe Tire and Muffler. But they said they had to replace the upper ball joint so again I felt better knowing they found that - which led me to believe they actually had taken a serious approach to my concern. So I drove off - happy as a clam. Until I did my own test and found that my truck was pulling to the left. And not slightly - I took my hand off the wheel and it immediately started veering into the oncoming lane. So I got home and took a closer look. They installed the new rims and tires on the driver's side and hadn't rotated them so the more-worn tires were in the back and new tires were in the front. I wouldn't have been so angry if the rep hadn't specifically mentioned they were going to do just that! And the quality control inspection? WHAT THE F@$K WERE THEY INSPECTING?!?!? I will say that when I called the rep he did apologize several times and offered to fix it if I brought it in. But that would be more of a waste of my time and jockeying cars and rides etc that I didn't want to deal with. So I fixed it myself in an hour in my garage. This is a concern to me because my original tires are still fairly new (purchased last fall). But what if another customer was in there, down on their luck, whose original tires weren't in the best shape? That could cause an accident and someone could be hurt. I also want to mention that I have a sneaking suspicion that Northside 'subcontracted' the entire project to Monroe, who slapped the tires on there and called it good and Northside was being lazy and didn't follow up. They just made Monroe do all the work for half what the insurance company was paying them. That's pretty low Northside. Your reputation just took a big hit in my book.

I stopped in this morning to get Adam's (Manager) opinion on a little mark on my hood. Adam had…read moresome time and said for something so minor no charge. Within a few minutes or so Adam took care of the mark problem solved! Adam was so patient and described the most likely cause, etc.. I would recommend the shop for all work I will be back given this very impressive experience. Franklin initially greeted me and looked at the spot/area then turned it over to Adam for the fix. Thank you both!

I had some relatively minor push in on my right front quarter panel that separated it from the…read morefront. I read the reviews on Yelp and called them. I liked what I heard about their process and hired them. It only took a day for them to effect the repairs, and t price was very reasonable. I've taken awhile to write the review and my pics seem to be hiding on me. I'll take a picture of the panel after the next car wash and post it. The work was fantastic. I heartily recommend them.

Excellent job repairing my 2022 Honda CRV while I waited. Very professional and I plan to use them…read moreif i need any body work in the future!! very easy to work with and cost was very minimal!

Gerber Collision in Greece did an outstanding job, they were communicative through my whole repair…read moreand very helpful with all the paper work and after care instructions. I highly recommend them to anyone needing repair or work done. You did a Outstanding job and I cannot say enough of how great my experience was, Lorenzo was in good hands. I will gladly go back for future work.

A great experience ! From beginning til the end. The receptionist was friendly and went above and…read morebeyond. Cyle my advisor , was awesome. Kept me updated two times a week on the progress of my vehicle. I can't recommend this place enough.

I highly recommend Four Seasons Collision for your repairs! "Where Quality is no Accident," YES!…read more Perfect slogan for them! Owner, Michael Kurzawski and his team truly went above and beyond to ensure quality work and they have definitely earned ANOTHER HIGHLY SATISFIED CUSTOMER! I brought my VW Beetle to Four Seasons Collision to have the driver's side door repaired after an accident and Mike took care of everything for me with flawless customer service, including a bit of guidance on the insurance claim process and arranging for my rental car pick up and return. If you are looking for professional and quality work, Four Seasons Collision is the perfect place to bring your vehicle!!! It's certain they will provide stellar service for you too! I am very grateful to have put my vehicle into their hands, because I brought it home in beautiful condition and good as new!!! I'm still smiling. Thank you, thank you, thank you! 5 Stars FOR SURE!

I had some minor damage that included parking lot dings, scratches, and bumper scrapes on my '15…read moreBMW. I initially took it to a shop I had used before, but found it had been sold to a national chain. I brought it to Mike for an estimate and was impressed with the detailed explanation on what should be done to make it look great. I like working with independent shops and Four Seasons did a great job. I was surprised(as was my wife) by the interior detailing and the final waxing. Mike does excellent work at a reasonable price.

I have talked highly about one mechanic's shop in my 14 years of driving. This is the second…read moremechanic's shop I have found that I feel the urge to publicize. Rich has been working on cars for 30 years. He doesn't mince words. He is upfront about his prices. He is a good and honest man. The interactions I have had with him have all been positive and I was able to pick my truck up from him at 9pm at night because, frankly, he was still busy at work! Wish I had that kind of work ethic. For the next two years that I am still in Ithaca, I plan on bringing in my wife's car, my truck, and recommending him to all of my friends. When you find a mechanic you trust, you keep him around. .

We have been taking our cars to Rich for the last 7 years. Having him deal with our vehicles gives…read moreus peace of mind -- just drop the car off, pick it up sooner than we could reasonably expect and pay far less than what I am always afraid it is going to cost. Make Rich your personal mechanic and sleep better at night.

I would highly recommend Diamond Collision for car repairs! They are super professional, makes it…read morevery easy when working thru GEICO & does the repair within estimated time. The paint is matched mostly in-house & matched my color on the dot. It looks like nothing ever happened! Thanks to Chuck & his team for a great job working on my Trax! I appreciated everything you all did for me!

I have had the pleasure of meeting both Chuck and his lovely wife Mary on two separate occasions…read moreand I immediately could sense that they were genuinely honest people who were not out to make a fast dollar on you! Chuck fixed my car in a timely manner and his wife even came to my house and picked me up! I highly recommend Diamond Collision to anybody who is looking for great workmanship at very reasonable rates!!!