I've been a patient since last year. Searched for a dentistry near my area, this came up, and that…read morewas it. While the place is nicely decorated and welcoming, I will say that sometimes the staff can be a little off putting. I sometimes get a nice welcome when I walk in or (and this happened a couple of times), I get a quick hello and before I could even reply back I'm being asked for my information rather quickly. Once given, I stand there just looking at them. Finally, I go "Should I sit down...?" Like, be more attentive. Good customer service goes a long way. Also, I agree with the person who mentioned that when calling no one picks up. Ain't that the truth! I don't know how many times I've called to no answer or left messages and not get a call back. At all. So freakin' strange. Finally, this is a busy establishment. And because of this my dentist can come for 5 minutes, look at a tooth, then claims it needs another x-ray shot. Sure. Dude just needs to go back to his other patient to finish what he started there. This act is becoming very, very old. And time consuming. They should really look into not booking so many appointments around the same time.

I feel terribly sad how things turned out today when I went for my appointment. This is the second…read moretime the appointment was cancelled with me In the premises and the reason is that I didn't confirm my appointment via email. I only saw the email last minute and there was no option for confirmation as seen in the image below. I get to the building at 12:57 for my 1pm appointment and I couldn't be let into the building because " we're close for the day". I see two ladies sitting inside at the front desk, I knock a few times and they don't even look at me. I then call the office number and one of them picks and says " they're close and beside, no appointments is scheduled for 1pm". I try to explain but she says o didn't confirm my appointment and that's why it was cancelled. She also tells me to go home and give them a call on Tuesday to reschedule. How can I get off work just to be spoken to over the phone when they're inside and can clearly see me? At least, I should have been let in and explained to why I could not be attended to but no, they'd rather speak to me over the phone than let me in. Mind you, this is my second cancelled appointment with me in the building and I hate to do this but these people do not understand customer service and compromise. It's shameful how they treat patents.

Go here ONLY if you want to get ridiculous bills full of billing errors. The staff cannot count and…read moreare trying to bill me for someone else's bills from 10 years ago. They had my negative review on another platform removed and if they dont fix these errors I will launch a website to ensure the details stay up. I paid my ortho bill IN FULL to prior to braces coming off yet 2 years later they start lying and sending me a bill. My mom's insurance covers her cleanings and now they are sending her incorrect bills saying she owes for cleanings. You need to replace your front office staff so your businss can soar because these billing errors are ridiculous!!!! And while the office staff is the issue, the practice is the one I will be reporting to the Maryland State Board od Dental Examiners. Fix the errors. I don't want anything for free but I refuse to pay you a dime of what I don't owe. Warning to all patients.... Go elsewhere!!! They will lie on your bill won't care to correct it. Do not pay anything to them that you do not owe.

Just walked of the office. Receptionists pleasant. Appointment at 9am. Arrived 8:45z. Several…read morepatients called back but there I sat. I was told it takes new patients a long time to be seen. Okay I sat for an hour in the waiting area then after hour called back to some room to wait longer. Finally "office manager" asked if I was okay. WHAT!? I left. Unbelievable.

Mccarl Dental Group has a excellent group of providers as part of the office and the staff is…read morebeyond friendly and knowledgeable

Have visited this practice over many years. Became patient of Dr Duarte. He is very pleasant and…read moreprofessional; however some of his staff are unpleasant and unnecessarily difficult. Business coordinator, Fran, is classic example. Had 2 negative interactions with her and I questioned the role that race played in it. Provided my feedback and experience to Duarte. He told me it was a serious allegation and I should find another dentist. Apparently, he expected me to back down or apologize for being victimized. I believe in supporting your staff but racism is real and refusing to accept its existence is very naive and complicity. Hope that my feedback will put more scrutiny on this employee who is probably acting inappropriately with others.

I needed a new dentist and I randomly found this place searching on my health insurance website…read more I'm actually really glad I found this place not only are they SUPER friendly they are right by my home and it is the quickest drive ever! SO GREAT!! They moved to a bigger space literally two building down and it is very nice as well. I came in for a cleaning and then they discovered a few things. Since then I'm glad they have been making sure I have the best and more reliable work done. My favorite thing besides the kind and professional service was the fact after my cleaning they put Vaseline on my lips. Honestly, that was the greatest feeling ever. Not only are your lips very dry when they are operating it's nice they thought to do that. I've never had anyone put Vaseline on my lips before, I was truly amazed. I will say that's the biggest reason why I stayed and will forever be a loyal client here. I already recommended this place to a few people and told them my experience. There are only women here as well and I am the biggest advocate for women in business. They all seem to be close and family orientated. Great location, great service, overall excellent experience.

Dr. Tolu's office is a beautiful little spot--immaculate and with warm and friendly staff who are…read moreextremely knowledgeable. The cleaning is gentle but thorough and leaves you feeling refreshed. You won't dread this dentist visit! (:

Scheduled a consultation on January 13, 2026, with Dr. Maurice Haynes for crowns and other vital…read moredental procedures. I was very excited and looking forward to having found an African American Dentist, who is praised highly and recommended from his colleagues. His professionalism, expertise, knowledge and his compassion of my story starting a new journey was rewarded. His assistance Daisey was intelligent, kind and understanding and made me feel very welcoming with her empathy. However, the checkout process painted a different picture. The receptionist (Anna) behavior was inappropriate, unprofessional, rude undesirable and unwanted. When I asked for the documentation for the office visit, she simply shook her head back and forth (NO) and then stated (NO) it will take 60 days for an approval from the insurance company. Obviously, this seemed odd with myself and my husband as we witness this tactful behavior because dentist offices always provide an estimated fees and verbiage of the initial consultation for planning purposes. If this was an emergency, am assuming 60 days for the procedure? After speaking with Aetna for clarification, the dental office should provide patients copies of their documentation, consultation/x-rays, etc. Therefore, a call was placed to the dentist office requesting the documentations, etc., instead, I received a disturbing email from Dr. Maurice Haynes wife stating: "I was not a fit for their office" and attached the x-rays and not the consultation verbiage. Her being in a leadership position and professional setting, shows this was an undeserving approach that should have been investigated and utilized the customer services tactics to provide a resolution to the situation, not discard a patient for simply requesting a copy of the office visit because this is very alarming. Her Demonic spirit definitely showed what she represents. Dr. Maurice Haynes, please be advised of the unkind services the staff is providing behind the scenes. Your reputation and status come with a highly recommendation and its very appreciated. Be Bless!

Please do not visit this office, (they like to take your money without a legitimate reason) this is…read morethe WORST dentist office you could ever go to, the staff is rude and no one holds them accountable (since I've been a patient they have never had a manager and I wonder why that is?!) they take you to the point where you loose your cool and than call back to let you know how it was your fault for loosing it with their unprofessional staff. The owners (dentist) response to the patients is that, she can't let her patients treat her employees any kind of way because they can report her and she can loose her practice, which is totally understandable but it does not excuse your employees to treat patients any kind of way and provide mediocre services. What's funny is they knew who they would try when it came to this cancellation fee, I had the biggest red flag on my first visit. Two patients had walked in a bit late and them being able to fit them in said "nope we can't see you" when they left, I heard the staff saying that "they are always late and that's why they didn't want to see them so they had to pay the fee and have to R/S" as I can understand both sides it also seems like the office staff has an agenda because if you can see them why not see them THINGS HAPPEN. Now my husband was also a patient with them and the day of one of his appointments he ended up having to spend the day in the Urgent care where they determined he had pneumonia, his phone had Broke like a day before so we were waiting for a replacement, he was unable to call to R/S or cancel his appointment 48 hours before because he didn't plan not to go to his appointment and i literally had to go back and forth with them to remove the $50 fee (the average person does not make $50 an hour). Long story short, when I spoke with them I had asked them to cancel any upcoming appointment and they said okay, later on they said I never cancel his appointment a week after he was diagnosed with pneumonia (doesn't make sense to me that I would've left the appt there but okay) I don't remember whether I did or not so we ended up paying that fee (had a lot going on that week), the beginning of November I myself had an appointment but my ins is not currently active so I CALLED THEM to move some appointments around with the requested amount of time to be able to cancel if needed and not have to pay a cancellation fee, I moved some of my husband appointments to the time I had and another cancellation they had available, why was his copay not informed of at that moment I'm not sure but we received a text message from the office at 2:21 pm on November 6th when his appointment was at 3 pm November 7th, tell how would I be able to provide them with a 48 hour cancellation notice when you barely gave me 24 hour noticed of a $242 copay when my copay is usually no more than $30. When I called them and made the person that answered the phone logically think for once in her life, she felt offended and called back to say me and my husband were dismissed from their office, when I asked why, she proceeded to tell me I was disrespectful, when I asked her how was I disrespectful she couldn't come up with an excuse so she told me that everyone has their own definition of disrespect. So I went as far as emailing the office because you can go play with someone else (still waiting for a response so they can take accountability), if they were not "WRONG" after dismissing me and my husband why would they send HIM a message asking him to call back so they can discuss his appointments with him and not me. The messages comes to my phone anyways but I see how they try to go over my head.. I left some screenshots shots so y'all can see wassup.

I always have a great experience here. My normal hygienist is Julie, (which I love). However I had…read morea different hygienist today named Chelsea, she was awesome as well. She was gentle and caring. Dr. Shakoori is nice and gentle as well as the other ladies. I have yet to have a bad experience.

I had a good experience at the Dentist a few weeks ago. While I was very nervous about having a…read moreroot canal, Dr. Do the attending dentist, was very amicable and kind. He allayed my concerns by informing me that he would administer sufficient numbing of the area. He did and he massaged the area as well. He frequently asked if I was alright and assured me during the process. Surprisingly, I felt no pain or discomfort. I was so calm and relieved during the process. On my follow-up visit, Yessi did a phenomenal job! She removed my temporary crown seamlessly with swift action. She was relentless in assuring that the crown fit correctly allowing for flossing clearance. I loved how she worked. This young lady was quite proficient and professional and did it in record time! My experience was terrific. I highly recommend this practice. The office staff is also very welcoming and attentive. I am very pleased with this practice.

I've been visiting Dr. Jones for over five years.I would highly recommend Advanced dental care.Dr…read more Jones does wonderful work. The staff is extremely professional and Pleasant every visits. Dr. Jones is the best dentist. I encourage everyone to check him out.

I've been a patient for a few years. Dr. Jones is always patient and gentle. I recommend this…read morepractice... they also have some weekend hours.

I went for a root canal and instead they do his job he left a piece of needle in my gum…read more Now I will need a surgery to take out the needle and the worse thing is that never told me what had happened when I ask them that I still feel pain they Just refer me to another dentist is when I did realize that was causing the pain now who will pay for the surgery if they can't do nothing about that beside all that I am pregnant I have to wait until My baby born with that pain and without can eat well cause the pain

Okay so i had my first visit there a week ago. I had gotten a cleaning which was the worst ever! I…read morehave previously worked in the dental field and could tell something was off but I was in a rush to get a cleaning and my 3 fillings. He rushed through the cleaning to go on his lunch break which caused the cleaning to be more abrasive then what it should've been and tried to make me get a deep cleaning ( that I'll never get from him) that I don't need I have no pockets over 3 he just wanted MONEY! And I can see why the office is smaller than my living from and everything outdated and torn up! The dental assistant he had chair-side did not cure my fillings properly so I'm experiencing discomfort, pain and sensitivity. So now I have to pay someone else to do it over because I'll never let him near my teeth again !!!

I couldn't even get this mother fucker to send his findings over to another dentist, HE REFERRED me…read moreto! I only went to him because he had 5 stars.

My general dentist suggested I visit a prosthodontist because of my need for multiple molar crowns…read more She was concerned that I get the proper tooth/jaw alignment during the placement of these crowns, since I had had some TMJ and proper closure issues after receiving some botched orthodontic work as a child. Dr. Rahim did a detailed examination of my xrays, followed by a thorough physical examination of the teeth in question. After this he made a detailed prognosis for the implementation of the needed work. Additionally, he made salient recommendations on other treatments from which I might benefit. I found him to be extremely knowledgeable and experienced from his long years in practice. He was also personable with a good sense of humor. Although schooled as a specialist in prosthodontics, I was informed that Dr. Rahim also practices general dentistry. Highly Recommended!!

I absolutely love this dental team! You're treated with such care when you're there. They're all…read moreknowledgeable, friendly, and personable. My Dental Hygienist* during my last appointment (yesterday haha!) has quickly become my favorite. I can't wait to sit in her chair again. I learned so much in our time together & we share so many laughs lol. My only concern is that I'd like to come more often in the year, but the appointments are always full.

I've been a patient here for over 10 years! I appreciate the care I've consistently received here…read moreand attention to detail. I wouldn't have it any other way!