If I could give "zero" stars, I would. Since being sold to Luminus Health, the practice has…read moresignificantly changed. The front desk staff are not friendly and short both in person and on the phone. One possible reason may be attributed to changes in policy by the corporation and onslaught of patients now attempting to be seen. If you're an existing patient, good luck scheduling an appointment to see your long term physician. If you were unlucky enough to lose your physician due to retirement, know that the replacement physician quit after a very short time and the practice does not have another replacement. Instead, they're essentially telling you, "Good luck" finding another practice because this one can no longer accommodate you." Do yourself a favor and quickly seek a different practice not owned by a large corporation.

I have been a patient at this office for more than 10 years. My doctor recently retired. I called…read moreto switch to a new doctor and was told that I had to see his replacement, that I can't switch to the doctor of my choice in the practice. I looked up one of the doctors I wanted and it said she is accepting new patients. So if I'm a new patient I can choose a doctor that has availability but an existing patient doesn't have that option? This office has really gone downhill, no wonder my doctor retired.

Dr. Robertson is an amazing doctor! Personable and never in a rush. I have been seeing her for…read moreyears and cannot recommend her more highly. She is my doctor for LIFE.

Genie is my concierge physician . I had 3 stents put in and I trust her for all my care . An…read moreexcellent diagnostician

Keep your children away from this man!! About 16 years ago, I was seven years old, and my brother…read morewas about ten. We went in for a wellness check, and Dr. Donald Schneider groped and grabbed our genitals, violating both of us during separate appointments with our mother in the room, not even knowing. I never spoke about it until I was older and realized how wrong it was. Do not ever bring your child to him!! If your child has seen him, ask your child and listen to them. Talk to them about good touch and bad touch, even if it's a doctor, because it can leave lasting trauma like this.

Dr. Donald Schneider was at the hospital the day after my daughter was born to check on her, and 17…read moreyears later he is still guiding us on how to keep her as healthy as she can be. My husband and I interviewed Dr. Schneider before she was born and decided to go with him on the very high recommendations of my sister -- whose two daughters (now in their mid-20s) were also his patients. You will find he is a blessing to your family. One early morning I arrived at his office before hours with an emergency. My daughter, eight months, was having her first asthma epidsode. My first reaction was to drive to Dr. Schneider's house (his office is on the same property). Four hours later -- when she was stable -- he sent us for a chest x-ray and then home with all the tools we needed to handle the next episode. I've loved him since. His son Zach Schneider came on board a few years ago and while I was reluctant at first to try the new doctor I quickly found that he fills his father's shoes well and doesn't disappoint in his bedside manner or knowledge. We are lucky to have these two wonderful doctors in our town!

I want to begin by saying that I find Dr. Alice Williams to be an exceptional physician. She takes…read moreher time, great sense of humor, extremely thorough, warm, and caring. I would highly recommend her. I am giving this review 1-star because I was unable to give it a negative zero based SOLELY on the front desk service at her practice. I'm not sure if Dr. Williams is not aware of what goes on at the front desk while she practicing, but it's the absolute worst front desk service I have experienced in my adult life of scheduling appointments. Ever! I first saw Dr. Williams last year after scheduling a physical. It took me 4 months of calling just to get someone to call me back after leaving voicemails. Fast forward to this year... Two months ago (yes TWO) I scheduled an tele-visit for July 28th at 3:00 p.m. The doctor was a no-show. I called after 5:00 p.m. on July 28, 2023, to reschedule the visit. I left a message asking for an in-person visit instead. I called Saturday with no expectation of anyone being in the office, but I wanted to leave a message hoping to receive a return call on Monday. Monday, July 31, 2023, in the afternoon I called and a live voicemail service answered my call. The person happened to be the same gentleman who scheduled my July 28th. appointment. I was transferred to the receptionist, got the voicemail, and left a message. I called a second time on July 31st at 4:15 p.m. and left a message. Still, no return call. Tuesday, August 1, I call after 11:00 a.m. The live voice service transferred me to the receptionist. No receptionist, so I leave another voicemail. Noontime I call again and this time I left another voicemail expressing that this is the worst front desk service I ever had. I do not know what it takes to get someone to return the call, but this is not a good service. I was unable to write a shorter review because the details are important. If you want a great doctor, you will find it in Dr. Williams, but getting a person on the phone in order to make your appointment is where you are going to find the problem. If the receptionist is unable to handle the job, then she is not suited for the job.

As if this place couldn't get any worse. I just received a bill in the mail for $210. The bill…read morestates that it is for a Level 2 New Patient Office Visit. First of all, I never came into the office whatsoever. I actually had a video chat call on my computer from home that was less than 30 minutes. Not only that, but I was literally told that I needed to go see another doctor. So nothing was done for me whatsoever but I am being charged $210 for a Level 2 office visit? This place is clearly desperate for money and is upcharging for things that they didn't even do.

I came in because they have just started opening the practice to new patients…read more I was really happy with the level of service and care that I received. The staff was warm and friendly and it was a great experience all the way around.

Dr. Sivieri is one of the best natural doctors out there - extraordinarily smart, competent,…read moreknowledgeable, kind, compassionate, etc.! We are extremely grateful! Absolutely highly recommend!

Nice guy but didn't help me at all. Kept asking me what I wanted to do for treatment. I left his…read morepractice still not really knowing what is wrong with me.

Several Critical Care nurses at AAMC recommended this lady to me as my primary care physician. I…read morehave nothing but wonderful things to say about her and her staff. Dr. Arata really knows her stuff. On my second visit, she quickly diagnosed an infrequent but painful problem I had in the past that 3 other doctors had missed. All the other doctors knew the problem. But Dr. Arata was the only one to find the cause and propose to me a solution.

Dr. Arata was prompt, professional, courteous and knowledgeable. Her staff was friendly and the…read moreoffice ran smoothly for time I was there. Even though I was there for a healthy visit/check up, she was thorough and comes highly recommended from the medical community.

I normally don't post reviews because most often it doesn't help however I bit the bullet and did…read morethis one. I went to see a Dr. Best here at this practice. She looked at me like I was in another time zone when explaining to her regarding my nail fungus. Not once did she tell me whether she would or could give me any antifungal medicine to cure whatever fingernail fungus I had. Not once did she even attempt to take a speciman so that she could accurately diagnose the problem. I knew right then I would never ever go back to this practice. I wish I could call my insurance company to inform them not to pay her anything. Please don't waste your time with her. Find another dermatologist. I learned...smh.

I've never had an issue with this place. I've been coming here for primary care for years now, and…read moreit's always a good experience. It's typically very easy to get appointments, even same-day if you call really early. My wait is never very long, probably 20-30 TOPS ever. The nurses are all very friendly and helpful, and I also never have to wait long for the Dr after I go back. It's also inexpensive if you don't have health insurance, at $40-$60 per sick-visit, depending on what you needed. I always see Dr. Tadimalla. I recently had a bad allergic reaction to penicillin and she was genuinely concerned and very helpful, not dismissive like some Dr's can be. The place is also very clean, and has a nice little waiting area for kids if need be.

people are nice, but the wait time is ridiculous. waited an hour to be seen, then sat half naked…read morewaiting for another 1/2 hour to see the dermatologist

This practice is easily THE BEST in the Annapolis area - possibly the entire state!…read more I was able to get an appointment within the same week. When I arrived, Pam took my information and co-pay and asked me to have a seat in the waiting room. Pam is efficient, polite and a pleasure to deal with. I only waited 5 minutes past my appointment time before I was taken to an exam room by an assistant, Grace. Again, efficient and polite. The staff at WellAve is awesome. After a few minutes, Erin Brimhall, came in to perform the exam. She quickly diagnosed this gross thing on my neck and froze it off right then and there. I also have some weird thing going on with my arms. Erin recommended a steroid tape and told me how much my pharmacy would probably charge - $55 (she was correct, BTW). She told me if it was $55 and I didn't want to pay that much, she could prescribe a less expensive medication and to just let her know if I wanted to go that route. Erin first recommended the tape because it's way easier to work with than the topical cream. Good recommendation. She asked that I follow up in 6 weeks so she could check that gross thing on my neck again. Erin has a terrific bedside manner and doesn't rush through the exam. She takes time to be thorough and answers your questions. Back to Pam, who found me an appointment 6 weeks out at a convenient time. These people get it. When you make an appointment, you expect to be taken as close to your appointment time as possible. So many other practices just don't seem to care if they waste your time. Add the promptness to the capable, efficient and polite staff, and you've found the best dermatology practice in the area.

I have been seeing Dr. Seidel at Bay Crossing since 2007. She is caring and very comprehensive in…read moreher care. The practice is busy so sometimes getting an appointment within a short timeframe is difficult, but that says something about the practice, doesn't it. Front office staffing is competent and friendly.

Wonderful practice. Dr. Seidel is a warm, compassionate doctor who takes the time to talk to you…read more She was able to solve a problem with some medication by going the extra mile and finding one that would work for me. The staff is also very helpful and friendly.