In my 22 years of being a mom this was the absolute worst experience I've ever encountered! This human was extremely rude from the moment he walked in to attend my son who mind you has been waiting since July to see this specialist we were referred to just to be treated like we were scum. Talk about discrimination! Never in my life have I had to step in and defend my child against a physician! He was so unprofessional, after waiting almost 2 hours to see this man, he walked in demanding we put on our masks on, which we did politely, then when my son failed to address him as Dr. he proceeded to speak to my son as though he was less than him, demanding he address him as doctor, which my son politely responded and said "I'm sorry dr, I was not trying to be rude" but this man continued to talk to my son as though he was some type of low life, I then had to step in and tell him he was being extremely rude and disrespectful to us for no reason! He apologized but continued with his condescending tone, talking down on my son to the point he threw his hands up claiming he would not touch my son's issue that he's had for over a year, hence the referral! Claiming my son should respect him due to my son needing him!!!! When my son felt overwhelmed and defeated he said I need to leave if you won't help me, he kicked us out of the office and told us never to come back!!! I'm blown away at this mans behavior! I wouldn't even call him a man! More like a man child who has a huge superiority complex! SMH! Shame on you Dr. Contreras, respect is earned not just given! I hope you receive the life you deserve!! We are good people who did not deserve to be treated as we did today! Retire! Mediate! Do something, just because my son was wearing a flannel over his scrubs you judged him on how he looked!! Assumed he was something he isn't and allowed your judgment to mistreat another human! Tisk Tisk! I wish there was an option for negative stars, because you don't even deserve 1!! Such an ugly human!! Thank goodness I raised my son to not take ugly peoples negativity personally and know it's more about you than him! As old as you are, I hope you heal! read more

Dr. Claudio Contrearasnand his wife work well together and we noticed a very very obvious common courtesy among all of the employees here. Dr.CC recommended me to a specialist surgeon, and I am very grateful because I have improved greatly since the eye surgery. Dr C's practices are very up to date and exams are thorough, which enabled me to quickly get the urgent further help I needed. Thank you Dr. Contreras and staff! read more

I really liked Doctor Contreras. He was patient and kind, and explained everything throughly. I did not feel rushed at all. He performed a VERY detailed exam and offered solutions to my concerns. Definitely going back. The front office was pleasant as well. No complaints. read more

I had a previous cataract surgery from another doctor and was miserable for over a year. I contacted Dr. Contreras for another opinion. Dr. Contreras did numerous tests and decided that I needed a stronger lens, one full diopter stronger. Dr. Contreras performed the corrective surgery on January 10, 2024 and I couldn't be happier. Dr. Contreras always spends the necessary time with his patients and answers all their questions. I wish I had gone to Dr. Contreras for the first cataract surgery. Also, his office is very nice and professional. read more

Are they KIDDING me??!!? The same old problem again? The very 1st & LAST time that I went to this eye doctor was 13 years ago. Back then, his office staff were VERY disorganized, rude & didn't seem to care about their jobs on TOP of messing stuff up for me when I was there for my appointment. They were HORRIBLE when it came to answering your calls, so I never went back. NOW, 13 years later... what has improved -- has ANYTHING????? I called and left a message there THIS MONTH asking for them to return my call regarding getting my records from them because I now live in a different city. -- I said my phone number VERY clearly & slowly 2 times ... but ... ... do you think that they have called me back yet?? I know that a LOT of professionals have been messing up in the last 2-1/2 years & some can honestly blame their messups on the headaches, frustrations & fears that C-19 has brought to everyone ... but, COME ON NOW... ... this office's LOUSY SERVICE started way before I went there in 2013 & before covid got here ... NO excuse!! read more

Few years ago Dr. and the staff was excellent with the patient. Today 2021 I don't know if its a PANDEMIC that's going on these days that made the. F****** DR. RUDE! Or because of his AGE!!!!! I can also hear "DR" from another room telling the patient DO THIS and DONT do this . His tone was so rude that I just want to take my mom out from his office and never again come back . He did the same shit with me with his rude tone of voice about explaining what he said , so I can explained to her. (It's fine if said it in a polite way , but he said in a rude way ) ! .. oh " interpreter " and one of the girls she had this tone of voice so Damm RUDE! We sat there 18min that had passed our appointment and here she ask " DO you have appointment "? Of course I do ! I wouldn't sit here . All I heard was her Conversation was her COSTCO PUMPKIN PIE!! Today was not my day !!! FUcK the DR with his RUDE Attitude and one of his STAFF!!! If this they have a NO STAR , I would give ZERO STARS at this point!!! . read more

Brought mother dearest here because she had an appointment. I walked up to the receptionist to check-in, but since she was occupied and had a client on hold she told me to wait a minute. Not a problem... But when two men came in a few minutes after us she asked them what they needed help with right away! What a fucking joke! Second time I went to check-in (already feeling annoyed and pissed off) with a different receptionist she looked like she didn't even want to help me at all. I even had to repeat myself 4 times and yell because apparently she couldn't understand me. How hard is it to take down your client's name and birthday? I never want to come here again and considering switching my mom to a different office just because of the poor customer service. F this place! read more

I came do Dr Contreras to as I had problems with foggy vision after my cataract surgery that I had done a few years back in a different place. Dr Contreras indicated that I needed a posterior capsulotomy laser surgery. The surgery was promptly scheduled and I had a clean painless surgery which was completed within an hour or so. The staff was also very helpful, and the follow up was great too after 6 months. I have clear vision now and definitely recommend Dr Contreras. He speaks to the point and seemed to be very skilled in what he does! read more

Wow. The visit to the Dr Contreras ophthalmology office was a very eye-opening experience. Location is not everything. Unassuming space from the outside, close to Overfelt Gardens. You'll find top-notch Zeiss optical equipment inside (Optical coherence tomography OCT). And decades of experience: Dr Contreras has a wealth of knowledge and experience. He explained all the steps and findings during the thorough exam in detail. At the same time, you appreciate that you are in very good hands. You just have to admire a doctor who cares so much for his patients and loves what he is doing. I think this must be one of the best eye doctors in the whole Bay area! Went because of a suspected glaucoma, and all turned out OK. Would definitely highly recommend him. PS: I wish I had taken a photo of the impressive image quality to add here. Oh, and the staff were super also, friendly, professional, supportive. Managed to get a report printed before leaving the office - admire that dedication. Wow. read more

So great to come back to an excellent physician and professional individual well versed and trained in his profession! Support staff was great to deal with as well - very courteous and professional. I appreciate Dr. Contreras level of expertise, gracious share of his time, and knowledge. I look forward to next year's visit! read more

Excellent Ophtalmologist. Great experience. He treated one of my family members as s new patient on a Sunday as an emergency. ( complicated case requiring a high level of skill and experience ) He took all the time to explain and do multiple tests on her eyes. She is doing much better now. We were very lucky to find him. read more

I scheduled a visit here because I was having horrible eye pain. The cost for the visit was $135 because I do not have insurance, no problem at all. Then after being there for about an hour and them running multiple tests, they told me they need to run more tests to see if I have glaucoma or not. They said it will be another $100, I said sure no problem, let's do it. So after all the tests and $235 later, I'm told I do not have glaucoma which was excellent news. So I asked him what he can do for my eye pain and he says nothing! He said I should put a hot towel over my eyes and use eye drops (which I was already doing). This guy calls himself a specialist?? I could have found that out on Google. I do not recommend this place at all. read more

he is an excellent doctor, patient, kind, & gives wonderful explanations, he has been ophthalmologist for my mother in law for years, he speaks Spanish, he referred to glaucoma specialist when he needed a 2nd opinion read more

After waking up the morning of April 26, I began seeing weird floaters and lightening flashes in my left eye. However, we were 150 miles from home and didn't know any doctors in San Jose. My daughter looked online and found that Dr. Contreras was available to take care of emergencies. We called him and he saw me immediately. He thoroughly examined my eyes and assured me that what I had experienced was not a detached retina, but was just something that commonly occurs in older adults. We were very relieved and grateful. We felt very lucky to have found such a dedicated doctor on such short notice. I truly felt I was in good hands. Thanks Dr. C!! read more

My experience with Dr Claudio and Staff today is simply outstanding. My dad had an emergency situation this morning( while playing with my son, he got hit by a soft ball and started seeing floaters) so I had called few ophthalmologist but Dr Claudio was the nearest to my house. I called them asking for an appointment and front desk lady ( forgot her name) promised to talk to Claudio and get back to me to see if my dad can be accommodated as his day was fully packed. I got a call and made it to his office. Even though the wait was long for us because they definitely had to take in the patients who was already on their scheduled visit but our wait was worth it. Claudio took all the time to explain what the problem is, what should be done etc etc. Patiently answered all my questions and didn't rush through at all. THANK you Dr Claudio for making our experience outstanding and thanks to your staff too as they made us feel so wanted and treated everybody with a BIG smile. If you guys are looking for an Ophthalmologist in San Jose then your Dr Claudio should be the one! read more

The front staff is terrible. Called 2wks ago, and receieved an appointment. Front staff said they would be able to request a referral from my pcp. Great. Arrived to appointment yesterday, and was told no appointment was made. Also was told they did not request a referral from my pcp. Excuse me? I have a hx of retinal edema and now i see flashing lights which needs to be checked immediately. It is not appropriate to let me go 2wks without doing anything. I could have easily done it myself had i known it wasnt going to be done. They said i needed to request a referral from my pcp myself. Fine. I email her and the next day she says shes put it in and to call the ophthamologist office to schedule an appointment. I call that same day, and they say they dont see any referral made. I email my pcp again, and i call my insurance company both of which state it is in and it is pending and the ophthamologist office should be able to see it. I call back the office, and now they say they arent able to see if a referral has been made. Theyre only able to see if its been approved. Okay now hold on. They go back and forth and back and forth. Theyre answers are never the same. What is going on here?! Ive been seen with this doctor before. It is a shame that the people representing him is a poor reflection of his actual services. read more

he is excellent doctor very caring the office staff are really friendly and my whole family go to this doctor and i do recommend him to all my friends and family read more

i just want to say for my first time meeting dr.claudio s. contreras. he was verry kind and concern about my eyes.more then any eye doctori i have ever seen in my life time.i would recommend him to my freinds. also i woud like to mention the workers at the desk the receptionist they were verry freindly to me ,karah,sara,flor,not mention dr.medina she was verry nice also and verry concern about my eyes.thank you all see you next year.and eveybody have a bless year god bless you all. lydia lopez read more