Brakes. I thought I needed service to all 4 brakes, but , no, Jason (Owner) called me back and said…read moreonly the front rotors and pads needed to be serviced and that the rear ones were still ok. Anyone else might have gone ahead and serviced all of them, even though they still had some life yet. That kind of honesty goes a long way with me. The brakes work great again and his fee very reasonable. He's a busy shop but didn't the same day.

My friend came up from LA and something went wrong with his car. He had to go back within a day or…read moretwo and so I searched and scoured Yelp. Knowing how mechanics can be, Jason's reviews seemed the best out of all the other mechanics! He was quick to get my friend in and at such a reasonable price. Jason was honest and nice. My friend got to LA the next day, no problem! I will definitely keep referring JC Auto to other friends

THIS is a review that you don't want to miss!…read more One of my brooms needed her battery replaced, and Tom's automotive service to the rescue! Tom's is located downtown on Q St., and I've driven by this place literally hundreds of times, and I won't be driving by again. They definitely have a customer for life! Gloria, who owns an operates Tom's is beyond amazing. She's personable, honest, and moves with great integrity. The auto mechanics that work at Tom's are thorough, diligent, expedient, and these are the guys that you want performing automotive work for you. They offer a variety of automotive services, and an appointment is highly recommended. It is a small shop, and they are busy Monday through Friday. Most people drop off and come back, and I opted to wait. Totally worth it! It's difficult to find honest and reliable people, especially with today's economy, and I'm here to tell you that Gloria and her crew are beyond amazing!

Love this place! Been going here for years even after I moved out of midtown. Gloria and her team…read moreare amazing! Gloria remembers me when I call, is always friendly and provides an easy to understand explanation of what's going on with your car. I called last week to see about a last minute oil change and she figured out how to fit me in that day. While I was waiting, we even exchanged sweet potato recipes. Great small local shop for easy and honest car work at reasonable prices.

I had an excellent experience with ATS Automotive Service…read more Jennifer, at the front desk was professional, honest, and knowledgeable. She took the time to explain the repairs, provided a fair estimate, and completed the work on time. My car is running perfectly, and I truly appreciate their quality workmanship and outstanding customer service, and honesty. It's refreshing to find a repair shop you can trust. I highly recommend them to anyone looking for reliable, honest, and reasonably priced auto repairs. I'll definitely be returning for all my future automotive needs! They are located across the street from CK Mcclatchy high school on Freeport Blvd.

When my car failed smog, AD Smog recommended I take my car to ATS. Unbeknownst to me is that the…read moreowners are related. I was charged a diagnostic fee and told that I needed a replacement part and needed to drive it a couple hundred miles to clear out any deposits in the system as the car was sitting for many years. Although the subsequent emissions tests improved, the car failed two more times. I believe it was not properly diagnosed in the onset and from this experience believe the shop is not qualified to uncover emission issues. The time wasted to me is more valuable than the +$300 in repairs that didn't fix the problem. Staff was very polite but I will note the mechanic to customer communication needs improvement as I was led to believe the car had been properly diagnosed. Would not recommend getting emission repairs at this shop. Don't let AD Smog lead you to believe that ATS can properly correct emission issues your car is having. Update: After taking it to proper repair shop, the part that ATS claimed to have repaired was not repaired correctly and was causing the car to fail smog several times after. In summation, ATS falsely claimed to repair my vehicle, charged me for it, then I spend more money for each failed smog, another diagnostic fee with another repair shop to get an issue fixed that ATS claimed to have fixed.

They did some work on my daughter's car and went out of their way to fix a few other minor issues…read moreas well. Wah and Eddie are a couple of excellent mechanics who you can trust to get the repair done correctly at a very fair price. I highly recommended them. Their new address is 8842 Elder Creek Rd # C Sac, 95828, towards the back on the left.

In February of 2017, less than a week after I bought my car, a couple of jerks were joy riding down…read morethe street and shooting out the windows of parked cars. Only I'm extra lucky because they missed the window, but got the door instead. Took the paint off. The repair was going to be $1000 bucks. The exact amount of my deductible. So I decided to live with it for awhile. A few months down the road, another jerk keyed the trunk of my car. Cut to last week, ground maintenance at work was using a weed whacker and whacked something at my car, breaking a window. (Sigh) The window I couldn't ignore. I called around and found Global Auto Repair & Glass. After I brought them my car, they gave me a ride back to work. A few hours later they came and picked me up. Glass repaired, like it never happened. I talked to them about the BB gun dent and the keyed back bumper. Mentioned my high deductible. He said they'd do it all for $850. Hot dog! I got my car back today and it's like the damage never existed. I feel so much better.

This auto place is the best l have been so far. Very friendly and knowledgeable people know very…read morewell what they doing when dealing with your vehicle much better than the dealer no joke am 100 % serious I took my Toyota 4runner they did hell of good quality work l was blown away. I would recommend people to take their vehicle there for quality work and piece of mind especially now hard times NEAL

I brought my vehicle in for two new tires and a tire rotation. Immediately after the service, my…read morevehicle began making a loud knocking/thunking noise from the front end whenever I turned the steering wheel, both forward and in reverse. What was most disappointing wasn't even the noise itself--it was the response when I returned to the shop. I was told that "all cars do that" and that I would need to pay for a diagnostic. No one offered to recheck the wheel installation, inspect their work, or verify that the vehicle was safe to drive. I'm not claiming the shop caused the problem, but mistakes can happen during any service. Tire installations and rotations involve human work, and I expected at least a basic inspection when a new noise appeared immediately after the service. Instead, my concerns were dismissed. As a customer, it's frustrating to leave wondering whether the vehicle is safe to drive and feeling like no effort was made to investigate the issue. Based on this experience, I cannot recommend this shop. Don't go here please go across the street your safety is very important!!!!! Thank you for your response. To clarify, my concern was never that a tire rotation requires disassembly of suspension or steering components. My concern was that a knocking noise appeared immediately after the tire installation and rotation, despite the vehicle not exhibiting this symptom beforehand. I did not ask for a free suspension diagnosis. I asked that the shop verify the work that had just been performed. As a customer, I expected basic checks such as wheel torque, wheel seating, and tire clearance before being directed toward a paid diagnostic service. Had someone simply said, "Let's double-check our work first and make sure everything related to the tire service looks correct," I likely would have had a very different impression of the experience. I understand that the noise may ultimately be unrelated to the tire service. However, when a new symptom appears immediately after service, I believe it is reasonable for a customer to expect the work performed to be verified before additional charges are discussed. I we genuinely looking for a place to take my business fleet and thought I found one

Just moved to Sac a couple of months ago and found this place through Reddit recommendations and am…read moreso glad I did! My car was making weird noises and I had my check engine light on my dashboard. I called yesterday to make an appointment and was able to get my car looked at first thing this morning at 8 AM. They had it fixed and ready to go by 3:30. The guys here were honest, upfront, and gave me different options. I never felt pressured or like they were trying to sell me something I didn't need. Really appreciate the great service and will definitely be making this my go shop.

Decided to try here for repairs on my belt system and AC Compressor after being quoted an…read moreoverestimate somewhere else and AK and his team are so incredible! Quick turnaround time, fair prices, great repair job overall. Will be coming here for years to come!

Went here for an oil change and Ron assisted me. It was my first time here and Ron squeezed me in…read morebefore the 4th of July craze. He was honest and his estimate for getting my car back was accurate. I called him a few days before to get a quote and it was cheap. I brought the oil and filter do he charged me for labor. It turns out I bought the wrong filter, but Ron had a spare and still charged me cheap for it. Great place and will start going here for my oil changes now.

Ron is amazing! He's kind, knowledgeable, transparent, and very honest. If there's something he…read morecan't do, he'll be upfront about it. He even advocates for searching for car parts in places like Ebay for better pricing. We've taken all 3 of our cars to him for everything we've needed so far.

Extremely disappointed with the service I received…read more I brought my 2017 Toyota Camry to this shop specifically for a clunking/clicking noise when turning. I paid for a full inspection and was told they could not hear the noise and that the axle was fine. I was then advised to replace the axle boot, with the understanding that it would address the issue, "if you don't fix the axle boot the noise will only get worse" (I was told by Rich ). After paying for the repair, the original clunking noise was still there. When I called the shop to report that the problem had not been resolved, I spoke with Rich at the front desk, who told me the noise "isn't the end of the world." As a customer who came in specifically because of that noise, I found that response dismissive and unprofessional. He also asked me if I knew the purpose of the axle boot? Like what did that question have to do with my car still making noise & the misdiagnosis. After I spoke with him about the noise still being there he's saying it's an axle problem & sent me an estimate for $1800. I thought you said my axle was fine? Now this shop is just playing guessing games. I paid for a full inspection. You're the mechanic, find the problem! During the inspection, I was also told that my brake rotors were warped but that my brake pads were still good, and I was advised to "save my money" and continue driving on them. Rather than thoroughly addressing my concerns, I felt like several issues were minimized or brushed aside. To make matters worse, after the work was completed, my car developed a screeching noise at freeway speeds that it never had before. Because I had lost confidence in the diagnosis, I paid for a second inspection at another shop. They identified additional problems that were not brought to my attention during the "full inspection" I paid for here. I contacted the shop directly by email to give them an opportunity to resolve the situation or discuss a refund before posting a review. They never responded. I spent hundreds of dollars, the original problem was not fixed, my concerns were repeatedly downplayed, and I ultimately had to seek help elsewhere. Based on my experience, I would not trust this shop for diagnostics or vehicle inspections. The second shop I went to also mentioned that shops usually don't replace just the axle boot once your car starts making the clunking noise. They said the axle itself should've been fixed! They were in shock by what this shop had done. They wanted to do a quick "fix" and not actually resolve your problems. Any other shop would've addressed this issue.

I don't usually write reviews as I find car repair tends to be more nuanced than a simple good or…read morebad experience. Unfortunately so much went wrong here that I feel I have to let my experience be known so that others can be better informed before bringing their car here. Also I feel it is important that one is 100% honest in their review so if something was my fault I will note it here. That and this will be a LONG review as I want to cover everything in detail. In November I brought in my 2018 Jeep wrangler with about 115,000 miles on it. I purchased it new and have had it serviced every 5000 at the dealer and then by me every 5000 after the warranty expired. The engine has been fed nothing but Full Synthetic oil and Chevron gas. When I brought it in I let them know that it seemed to be drinking coolant and running on the warm side. It initially it was was running up about 230, a little higher than when the fans kick on which is around 225-226. The hottest it ever got was 240 where I realized I had a serious problem and pulled it over to the side of the road. Being up in the mountains and unprepared I had to resort to using creek water to top off the radiator to get it home safely. It was also throwing a check engine light that stated that there was a misfire in the #4 cylinder. Also I was curious how the motor mounts were as I had blown one years before and it kind of felt a little off. Finally since it was low on coolant the thermostat didn't open on my way to the shop but fortunately Black Rock Auto is only a few blocks from my house, close enough that it never got hotter than 210 on the way there. I paid for a diagnostic to figure out where the coolant was going since there was nothing leaking and an 83 point inspection to cover the motor mount possibility and anything else I may have missed. I told them to take their time as I worked from home and had my wife's car as a backup. That and I would rather have the job done right rather than fast. I probably should have looked a little closer at the estimate as I was paying for a diagnostic and a hydrocarbon test separately (My fault). In my mind its kind of like paying once to be told your tire pressure is low then again to told how much pressure they are holding. Again this is my fault I'm just stating this so that other customers in the future look their work order over before proceeding. After a few days I got the call that it took a while, and was not initially obvious, once the engine got good and hot that there was indeed carbon in the coolant and that it was bubbling which meant that it could be a head gasket or a problem with the head. The solution to the problem would be an entirely new engine. Being a little bit in shock at the diagnostic and the $12,000 estimate that came with it I said I would need a day or two to figure out my finances and determine how I would be able to pay for it. They let me know they had a company they went through for financing and that they covered repairs interest free for up to a year. Finally I was asked if I still wanted my 83 point inspection. Again being a little out of sorts from the diagnostic I said yes (my fault) and to take their time with it. After a week, which was fine with me, I received the call that my inspection was complete and to pick up the Jeep. When I arrived I was told it was done digitally and at that point we discovered their vendor did not have the inspection of their site. I asked if they had a hard copy of the inspection which they did not. They called the vendor and left a message to please search for the inspection. They let me know I could leave it to be inspected again but personally I got the impression that no inspection had be done at all. I told them at that point I wasn't interested in dealing with that until the engine situation was resolved. I had decided park it for a few months and save for the the money I needed to get the engine for the Jeep. I had about half on hand and would need till spring to get the rest, which now totaled $16,000. I took the Jeep home and parked it, for about a week. I thought about other cars I had known that had the head gaskets replaced. Cars with steam coming out of the tail pipe or with oil in the coolant that still commuted for months before the owner had the gaskets replaced. After talking to other Wrangler owners and researching what most people did with head gasket issues on vehicles with the Pentastar engine. At this point I realized that I might want to get a second opinion. This might seem obvious to some of you but I know if some engines where a head gasket is a death repentance for a car, the Cadillac Northstar engine being one example. Fortunately I was able to find another shop in town that offered a free 2nd opinion diagnostic. After the diagnostic we discussed removing the heads, having them sent out to be inspected as well as inspecting the block surface and cylinder walls for potential damage. I was told that new heads co