Quick and honest service!…read more I sent a message on Yelp requesting a quote for an oil change. They responded very quickly, priced fairly, and even provided time slots they had open, so I headed to the shop that same Saturday. When I arrived, they quickly directed me to pull in to start the service. It seems like I had just sat down when they called me back out to show me the the underside of the van. They wanted to know where I'd done the prior oil changes since whoever did them had stripped the tread on the pan from tightening the bolt too tight. I could clearly see that what they were saying was true and the pan had no tread and had been leaking oil this whole time. There really would be no way to do the oil change without also changing the pan. I asked how much that replacement would cost, and told them to go ahead complete the repair along with the oil change. This is my mom's mini van that I was going to drive back down to LA, so definitely wanted to ensure I was safe. I was told it would take 2-3 hours, but was quickly out in about 1.5. They even provided a discount when I paid since the repair was unexpected and fast, which I really appreciate. They pointed out some other concerns, but did not force any repairs on me, which I am grateful for. Will definitely be coming back for any future oil changes and repairs.

Very satisfied with the service! The repairs were completed faster than expected, and the pricing…read morewas fair and affordable. My car looks great, and the whole process was smooth and stress-free.

We have now become regular customers of C&H Nguyen since we first came to them to get our engine…read moremounts looked at, last year. We will keep coming here for our Honda's maintenance, because they do good work, are honest, their prices are fair, and they only use OEM or Napa-certified aftermarket parts. We got one of our engine mounts replaced here, as well as a valve gasket replaced, and also got our brake pads changed. Totally worth coming here for a stress-free experience.

Great place! These guys are very friendly and upfront about…read morecosts. They have left my car running great every time l'm having issues. Their prices are reasonable, and as a woman I've never felt taken advantage of. I would definitely recommend them to anyone and will continue to use them for my car needs.

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

Literally just like the name says: stress-free. I called for an appointment and they had an opening…read morethe same day, plus they gave me a discount on the diagnostic. Naomi at the front desk was super sweet, and I ended up giving the workers a bunch of sour candy because I like giving people candy lol. Overall, it was a really good experience.

Review is for service on 1/13/25. I was having issues with a strong exhaust smell in the cab of my…read more2013 Chevy Equinox, and was in search for a trustworthy mechanic to take a look and hopefully repair any problems before an upcoming SoCal roadtrip that I was taking with my family. I used Yelp to put a blanket request for the Sacramento area, and Stress Free Auto reached out right away! I was able to take my car in first thing the next morning and was greeted in such a friendly and warm way. Knowing they had a few jobs ahead of me, they called a niiiice Lyft and made sure I got home free of charge! From there the communication was excellent. There were continual texts that provided information about their progress not only with searching for the main problem, but also a general overall inspection of my vehicle. Once complete they sent me an estimate, I called to coordinate which things I wanted repaired/addressed, and they sent over a finalized quote that I signed immediately. It was quick, informative, and quite literally stress free The main problem was a cracked exhaust manifold. Seems like an extensive repair, right? Well, they let me know later that afternoon that they were done! Amazing same day service! Absolutely incredible. It's been a month since the repair and I haven't had any issues. So, in my book, that's a job well done! The only small gripe I have is the cost. Again, it was same day service, so it's understandable that I might have paid more than I would have at another local shop, but they did offer a discount on the initial inspection cost. Some other shops roll the inspection cost into the cost of repairs, but unfortunately Stress Free doesn't do that. Plus, a couple of suggested repairs were somewhat of a laughable cost. If memory serves, they quoted me around $60 to replace wipers. I'm not sure if it was a quote for all 3, or just one, but I spent $15 on a wiper on the way home and installed it myself. Whatever, they are trying to make money! Despite my small price gripe, I will be using Stress Free in the future for any vehicle concerns I have!

Really hard to find an honest fair priced mechanic. This place fits the bill for both. Fair prices…read moreon oil changes, tire rotations, alignments. Fair pricing on other services too. Before you decide to go with wherever you're getting a quote from, check this place out.

Very fast brake service! No issues at all so far. They have plenty of mechanics to get your job…read moredone.

I've been using them for several years and have always been happy with them…read more Chuck, the manager and Darien, his assistant are very nice and their service on my 2008 Toyota 4Runner has been excellent. I am always treated with courtesy and, as a woman, they treat me fairly and never treat me as though I am ignorant about my truck. Their prices are fair and their service is great. I highly recommend this busines.

I've gone to this location for decades, and since the change of ownership I've had to find a new…read moremechanic. I had a personal issue with a staffs inappropriate comments. After my car was repaired, I was given a discount because of my line of work. I returned several months later for an oil change, and the assistant opted to ignore me standing at in the small doorway, and waiting for assistance for approximately five minutes. When a second customer entered, he asked if he could assist me. I replied, and removed myself. This incident was preceded by a host of occurrences during the change of ownership, at which time I found it best to find a new mechanic. I'll maintain I trust their work, but it's not at the cost of being disrespected.

Thanks natomas auto care!!! Took my car to change breaks pads. They were very nice and…read moreprofessional. It's nice to find a place you can rely on to work on my car. Thanks

I've been taking my vehicles to Natomas Auto Care for well over 10 years and they've always been an…read morehonest mechanic that helps you out where they can. They've helped me with everything from a simple oil change to brakes and more. Whether it's pointing out things that they see while they're working on your vehicle (and can show you) or working with you on prioritizing what NEEDS to be fixed versus what can wait a bit, they've always been a great shop over the years. Sometimes it's hard to find a shop you can trust, so I'm leaving this review for a local shop doing good and honest work. The techs know their stuff and the front desk folks are always welcoming and friendly. Give them a try if you haven't!

I have an old rav 4 and I have a huge distrust when it comes to new car shops. I can perform basic…read moreneeds for my car but not advanced like EVAP ... I took my car in and Ernesto took care of me... although I didn't get phone updates of what was going on with my car it was just a seal and a loose fuel cap... I'm so glad I can take my cars to this shop I have a lot of cars due to my company and buisness... thank you Ernesto for being super professional and for being a honest auto shop! Will be back again for any maintenance or any check engine lights that will come in the future!!!

Great service. They are honest, reasonable and communicate well with customers. I would keep coming…read moreback even if I didn't live in West Sac. Also they are one of sponsors for our high school's music program!

Eric is extremely knowledgeable, innovative, honest, and caring. He did what no-one else was…read morewilling to do: he changed the transmission fluid on my Mini Cooper, saving me from having to buy a new transmission or a new car. Eric took the time to assess and explain the problem to me, used diagrams to show me what he was going to do and presented me with a sample of the transmission fluid before and after he changed it so I had a better understanding of what was going on. On top of excellent service, Eric and his team provided excellent value; he charged me less than what he initially quoted for the job. Eric and his team extended the life of my car and saved me thousands of dollars. I highly recommend them.

Helpful, friendly and straightforward service. They look to find the right solutions that make…read moresense for you and don't push you on anything like other repair places do. The work is always very well done!

I found Roland to be friendly, courteous, highly knowledgeable, and trustworthy. I hired him to…read morereplace the battery on my 2010 Honda Civic and inspect several parts that a dealer had claimed were leaking and needed to be replaced. He inspected them and showed me how each one was clean, dry, and completely fine. He then inspected the rest of the engine compartment and the undercarriage and showed me that it was all in great shape. Finally, he noticed that a previous mechanic had removed the plastic shroud for my front wheel wells and failed to install new clips to secure the shroud afterward. I had wondered about the gap he noticed for years, but I didn't realize it was anything other than wear and tear. He replaced the clips for no extra charge. I know it seems like a small thing, but to me, it speaks clearly to Roland's character: I believe he genuinely cares about doing right by his customers and taking good care of their cars. When I asked him about some issues with electronic parts on my car (e.g. a digital dashboard display), he let me know that his area of focus was mechanical service and advised me to take my car to an electrical auto shop. I was grateful that he knew the limits of his expertise, communicated them clearly, and stuck to them. I felt his quoted price was quite reasonable, and even after he performed more work than requested (still within about a 1-hour time slot), he stuck to his original price quote. I am very happy with the service he provided and the price I paid! I would hire him again in a heartbeat.

Rolland came to my house and went straight to working on the fuse box without having made sure the…read morehigh voltage system of my Prius C was disconnected. Major red flag #1. He spent 40 minutes prying at different parts and trying to forcefully remove my fuse box to get to the 100A fusible link that I had to tell him was located beneath and the assembly had to be unbolted to get to it from underneath. After 40 minutes of painfully watching him attempt to force things open. I politely asked him to stop as it was obvious he didn't know what he was doing and broke a few components off my housing. I tried calling him to let him know of the damages. He denied responsibility and said he was only at my house for 5 minutes. He told me to never contact him again and failed to respond to the before and after photos I sent. Do not trust this shady business. What went from a lb easy replacement of a 100A that I could have done myself but did not have the time to do so, resulted in several hundred dollars of parts in addition to more for labor due to gross incompetence. DO NOT TRUST HIM!