I'm from the Bay Area and had a complete brake failure on I-80. My brakes were not fully reassembled at my local mechanics before I left town and the caliper worked loose, causing a brake shoe to fall out and all the brake fluid to leak out. The folks at Jack Dane didn't know me, but couldn't have been more welcoming. They diagnosed the problem within an hour of my arrival, clearly explained the needed repair, performed the repair, and stored my car until I could return. I drove back home with brakes at 100% and confidence in the job being well done. I'll be recommending Jack Dane AS to anyone and everyone who needs service in the greater Sacramento area. read more

Jack Dane Auto Service - Before, caliper detached, brake shoe gone, fluid leaking out. - Auto Repair Near Me - Sacramento, California

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I recently took my SUV here after seeing good reviews. I don't work far from here so I figured it was a strong and convenient choice for some concerns I wanted looked into. Now I will be going out of my way to use a different shop after my disappointing experience here. After a $200 examination, I was told that I had some kind of major oil leak, and that I needed an alignment, as well as recommended I replace the steering gear box. Oil Leak - Since the tech made it sound like it was really bad, and yet I hadn't seen any signs of a leak beforehand, I asked him about that. He suggested I check my driveway. I responded that I already do, and it's completely clean. His response? "Maybe you just haven't noticed". Well, I checked when I got home, and every day for weeks after this appointment, and still... zero oil spots. My SUV is parked in my clean driveway 80% of the time and it's still clean as a whistle. The alignment - My SUV does not pull in any direction. At least not more than any average car might on uneven roads. I've driven vehicles that needed an alignment before, and this isn't that. The Steering box - They quoted $2,500 to replace my steering box. The break down was $1,400 for labor, and $1,100 for parts. The average cost to replace that same part in my exact model SUV anywhere else: between $800 and $900, for parts and labor. You do the math. Anyhow, after my appointment here I made time that weekend to leave my SUV with another shop that had come recommended by someone else. The owner of that shop, a man who's been in the auto business for literally decades, said he was appalled by the quote Jack Dane gave me. I paid another $200 for him to do his own examination. Guess what? No alignment necessary, steering box is completely fine, and no oil leak found(just average seepage, cleaned up no problem). Want more proof that these guys are not to be trusted? The initial reason I brought it in was because the transmission seemed to slip a little, mostly when my SUV was cold. My particular model doesn't have a dipstick for the trans fluid so I wanted an expert to check all of that out. The Jack Dane tech noted on my invoice: "Observed trans fluid at recommended levels". Guess what? The other tech, with more experience, showed me that the trans fluids were actually almost 2 full quarts LOWER than the recommended levels. He even brought it over to another tech who is even more experienced with transmissions and that guy confirmed it was definitely too low and likely causing what I was experiencing. He topped off my trans fluid for me, and guess what again? The cold slipping issue completely vanished. A month later and it's running good as new, and still no oil spots anywhere I park. DO NOT trust this shop. read more

I needed AC diagnosis and recharging when I was new in town and didn't have a mechanic. I'm so glad I found these guys. I think it was Ed (?) whom I worked with and he was so helpful. He knew it was a newly purchased used car and he checked some other things for me though I hadn't asked him to. I'm so pleased with the service and price I'll definitely go back to them. I was a little disappointed that I did get to meet the Great Dane, though! read more

Phil, I'm very happy with the service that was provided! Phil kept me updated on my car status. 60k service was done for me car, everything running great! Thank you for the excellent service. read more

I'm newer to the sac area and have been trying to find a solid auto mechanic in my area. As we all know, it's hard to find someone you trust, especially as a woman. Adam kept me informed of the process & costs from beginning to end with thorough detail and explanations for everything. As someone who doesn't know much about cars, it was nice to be able to see the breakdown and do my own research before making decisions. I didn't feel like they were trying to upsale and make a quick buck off me. I will absolutely be returning to this shop in the future and I'm so grateful to have found a trustworthy auto mechanic :) read more

I mean it's downtown Sacramento and everything is typically over priced so that's nothing new though when I received my inspection I automatically took it to somewhere more affordable in my budget and I come back to him and ask does he know anyone else who does work on vehicles like him possibly within a different price range and he says no and In my head I would've thought mechanics network with other businesses in their profession that way they could refer customers elsewhere if pricing is more flexible there. Thought hey it's a car which is like a child and I understand the need to get the money because it's a capitalistic society. Though one thing that made me uncomfortable is I'm assuming that the lady was their receptionist however she asked when I needed to use the restroom did I need her to watch my child and I said no even if there wasn't enough room I'd have said no because they're a stranger though still I'd recommend this place for inspections otherwise for work needed shop around first as you should do with any mechanic. read more

Great service and great people! If you're looking for a reliable, HONEST mechanic, look no further. Phil and his team are dependable and reliable, and I know that I'll always be dealt with in a straightforward manner. I wouldn't trust my vehicles to anyone else but Phil and his team at Jack Dane Auto Service! read more

As already stated by others, this friendly guy offers perfect service not seen for sure in any of the auto dealerships I have visited, who treat clients like flies to swat without respect or concern. This man focuses on the details and finds the missing parts and hidden problems, and most impressive of all, keeps you informed all along the way. Amazing! And his careful and honest analysis saved me from buying what I was sure I needed, a new transmission for 2-4 thousand dollars!. Yikes! But instead he discovered I need only a new muffler system, one fourth the price with enough left over to run my aging Honda for another five years of bumpy roads in the nearby mountains! And all completed in a day. Stuart read more

The folks at Jack Dane Auto did a fantastic job with my 2013 Hyundai Elantra GT. They performed all the necessary checks & replacements for my tune-up, but let me know what wasn't needed. So many repair places put their profit ahead of your pocket-book, but not Jack Dane! I also had an occasional revving of my engine that I had checked 2 other places. One place couldn't find it, another told me I would have to replace an expensive part. At Jack Dane they let me know several possible causes & how we could test for each & what the costs would be. It felt like we were on the same team. After our discussion I was ready for a month or more if trials, but they found a bad coil in the ignition on the 1st try (it's been a couple months, so don't hate of I got the part name wrong). Overall, I paid less to have it fixed with Jack Dane than I did to get a misdiagnosis & no fix at another shop. Thank you Jack Dane Auto! (PS - check out their awesome ads with the Great Dane "management"). read more

These folks have been servicing my cars for more than 15 years now. I've owned a Dodge Durango (which one of their mechanics purchased from me when it was time to upgrade), and two Ford Explorers. They do top notch service, NEVER recommend service you don't need (even when I've come in telling them I thought I needed a costly repair) and truly know their craft. Wouldn't trust my vehicle to any other mechanic in town. read more

The guy that owns this place works the counter. Down to earth, I trust him. I've returned for more services to my vehicle

Rental car had low tire pressure. I called and they suggested bringing it on over. They checked the tires and guessed that one of them had a nail. Provided service for free AND gave me some tips on where I could go to get food service. Really friendly, experienced folks. Thank you! read more

It is never fun to have to bring in your vehicle for a transmission problem. Phil and his team made it as pleasant as they could. Great communication, fair prices, and incredibly friendly service! I would highly recommend Jack Dane Auto Service. Thank you! read more

Brought my newly purchased 2017 Dodge Journey in for inspection of check engine light and repair. They charge almost 200.00 for diagnostic. They repaired the Ignition coil and gave me a list of things that would be in need of repair. Didn't catch the heater core hoses were going bad. Four months later I am looking at more repairs. read more

More than outstanding customer service. I was involved in a car accident with a drunk driver and my car needed an inspection in order to be deemed a total loss or not. Steve was there ready to help me and listen to all my problems that I was having with my insurance company and insurance adjuster. And on top of that did my inspection for free. As a women I feel I get played a lot when I go do any type of work on my car; however, I do not feel like I was going to get ripped off here. 10 out of 10 read more

This has been my second visit and I'm always met with transparency and great customer service. Finding an unexpected car problem is stressful enough, they help make this a comfortable experience and communicate throughout the process. read more

I overpaid for services and got better help and knowledge from a Craigslist ad. 2009 Dodge 1500

We were stranded with a bad starter on a holiday weekend Friday. Called Steve at Jack Danes. Towed the car over at 10 AM. He put a guy on it almost immediately. The tech did a total pro diagnosis, had the part delivered by courier and even suggested some points of interest to visit while we waited. We were back on the road by 1:15 PM. Price was fair, the staff was sympathetic to our plight. Best shop I've ever used in my 5 decades of car ownership. 5 stars all the way! read more

Phil and his staff are great! I recently had my car in for service and was told the shop was so busy, it might be a day or so until my car was completed. About 3 hours later, I had a text saying it was done! They are friendly as well as efficient. Totally recommend this shop!! read more

Paul puts forth effort to explain reasons for repair & costs to customer. This shop provided excellent service! I plan to return for future repairs & recommend to family & friends. read more

Started coming to Jack Dane (previously Made in America, Made in Japan) based solely out of convenience since it's a couple of blocks from my work. However, their service has been awesome so I plan to use them as my go-to auto service. Their comprehensive inspections that provide photos and videos of your car are really great for better understanding any issues that may arise. Pricing has been fair as well. It can be difficult to find a trustworthy auto repair spot, but this is a good one. read more

Thorough diagnosis and explanation of the worked needed on my truck. Fair and reasonable prices. I will be back....

I've been going to Jack Dane (formerly Made in America) for many years to have my Fords serviced (and now my Jeep). Phil and his crew are very professional and consistently do great work. Plus based on my experience with Jack Dane, I know I can rely on Phil's advice and recommendations. And bonus points for Jack, the office dog! read more

Got my car evaluated at another mechanic. Phil and his team were responsive and friendly. They charged me less for some of the work identified and helped me get my car fixed up read more

I have been taking our vehicles to Jack Dane for over 15 years! They are personable, thorough, and get the job done right. You will know what they are doing before they start because they are excellent at communicating what your car needs. They have fixed my old classic truck to my modern vehicles! I hope you give this shop a try, they will fix it!!! read more

New name same great consistent service. I've been coming to their shop since 2014 and their crew is honest and very reasonable. I would recommend them to anyone. read more

Not a single issue at this place. Friendly and efficient service is all I really look for, and this Ace has that.

We were shopping for a used Honda Pilot in the 2015 model year range. As these were used cars by at least 6 years, we got Jack Dane to do a pre-purchase inspection on one car and one post-purchase inspection within the return window for the second car. The shop was awesome to deal with and got us in with the tight time frames that the car dealers gave us to inspect these cars. I would use them again without thinking twice. read more

Quality major auto mechanic service on my 2015 Acura MDX @ 106K. I chose them from all the positive reviews and they proved right! My vehicle was thoroughly reviewed and work that needed to be done was explained and sent via text with pictures. I'm very impressed with their detail and am confident that all work done was necessary and done with pride. This service was a great find! read more

my car had some issues but they fix it and showed and told me step by step, how to fix and what was wrong with my vechicle in other words there very good read more

Very happy with our experience here. We are from out of town and they exceed there rating. Very detailed in there work and technically up-to date. We usually go to Ford for our service but I highly recommend this service center. They were not price gougers either. Very reasonable and efficient. read more

Phil is the guy to see and he stands by his work. We have been taking our cars there for 16 years and we have been very happy with their services. Recommended highly by Paul F. read more

Your vehicle could not be in better hands. Jack Dane Auto is simply the best. They do excellent work and stand behind everything they do. While I no longer work near them I still take my car there. They also have excellent customer service. I would give more stars if possible. It is great to have someone taking care of my cars that I completely trust! read more